Mandarin Oriental Hotel Group

Last updated

Mandarin Oriental
Company type Public
LSE:  MDO
SGX: M04
BSX:  MOIBD.BH
FWB:  1C4
ISIN BMG578481068  OOjs UI icon edit-ltr-progressive.svg
Industry Hospitality, Tourism
Founded1963 in Hong Kong
Headquarters
Central, Hong Kong
Number of locations
40 [1]
Key people
 Benjamin Keswick
(Chairman)
John Witt (Managing Director)
James Riley
(Group Chief Executive)
Matthew Bishop
(Chief Financial Officer)
Revenue
  • Decrease2.svg US$
  • 183 million (2020)
  • US$
  • 567 million (2019)
[1]
  • Decrease2.svg US$
  • -205 million (2020)
  • US$
  • 41 million (2019)
  • Decrease2.svg US$
  • -680 million (2020)
  • US$
  • -56 million (2019)
Number of employees
12,000
Parent Jardine Matheson
Website www.mandarinoriental.com
Mandarin Oriental Bangkok Bang Rak.jpg
Mandarin Oriental, Bangkok
Mandarin Oriental Hong Kong Exterior.jpg
Mandarin Oriental, Hong Kong
The two hotels whose original names were combined to create the Mandarin Oriental brand

Although 1876 was the ‘official’ opening year of the Oriental Hotel, the origin of the ‘Oriental’ side of the Mandarin Oriental can be traced back as early as 1863, when two Americans, Captain Atkins Dyer, and William West, opened the Oriental Hotel in Bangkok, Siam (now Thailand): however, the original building burnt down only two years later, on 11 June 1865. [8]

However, the history of the ‘Mandarin’ side of the group is comparatively recent: the Mandarin hotel opened only in 1963 in the Central District of Hong Kong Island. In 1973, The Excelsior Hotel, which closed in 2019, opened in Causeway Bay.

In 1974, Mandarin International Hotels Limited was formed as a hotel management company to expand into Asia. That year, the company acquired a 49% interest in the Oriental Hotel, resulting in two "flagship" hotels. [9]

In 1985, the company combined the two hotels under a common name, Mandarin Oriental Hotel Group. In 1987, Mandarin Oriental Hotel Group was floated on The Stock Exchange of Hong Kong under the name of "Mandarin Oriental International Limited." Mandarin Oriental International Limited, is incorporated in Bermuda, and listed in London, Singapore and Bermuda. Mandarin Oriental Hotel Group Limited, which operates from Hong Kong, manages the activities of the group's hotels. [2]

Marketing

Starting in September 2005, Mandarin Oriental showed the "Moments of Delight at Mandarin Oriental" at all hotels. [10] In June 2006, the Moments of Delight video was slightly updated to add several new scenes [11] and in October 2014, the video featured lyrics by Chinese singer, Sa Ding Ding, accompanied by new music. [12]

Current properties

Asia-Pacific

The Americas

Middle East

Africa

  • Mandarin Oriental, Marrakech

Europe

Planned and past properties

Planned

Mandarin Oriental Hotel Group
Traditional Chinese 文華東方酒店
Simplified Chinese 文华东方酒店
Transcriptions
Standard Mandarin
Hanyu Pinyin Wénhuá Dōngfāng Jiǔdiàn
Yue: Cantonese
Jyutping Man4waa4 Dung1fong1 Zau2dim3

Within the next five years[ when? ], Mandarin Oriental plans to open hotel properties in Kuwait City, Puerto Rico,Makati, Nanjing, Phuket, Saigon, Rome, Porto Cervo, Etiler, Moscow, Muscat, Riyadh, Tel Aviv, Boca Raton, Dallas, Grand Cayman, Honolulu, Vienna, Maldives [13] and standalone residences in Barcelona, Beverly Hills and New York City. [14] New Mandarin Oriental Manila built across its former location is set to open in 2023. [15] [16]

Past

Notable former Mandarin Oriental properties include Hotel Majapahit, Loews Regency San Francisco, Waldorf Astoria Atlanta Buckhead, Mandarin Oriental Manila, Grand Lapa Macau, Waldorf Astoria Las Vegas, Salamander Washington DC and The Excelsior, as well as the spa Ananda in the Himalayas.[ citation needed ]

Incidents

Leslie Cheung suicide (2003)

On 1 April 2003, singer, actor, and film producer Leslie Cheung leaped to his death from the 24th floor of the Mandarin Oriental in Central Hong Kong. [17] Every year, on the anniversary of his death, a fan-organised memorial event takes place outside the hotel. [18]

Beijing building fire during construction (2009)

On 9 February 2009, the Beijing Television Cultural Center, which was to be completed in May 2009 [19] and incorporate a Mandarin Oriental hotel, caught fire due to unauthorized fireworks celebrating the Chinese New Year. One fireman died in the incident, and the structure was severely damaged but did not collapse and underwent repair. [20] [21] However, the Mandarin Oriental hotel ultimately opened at a different location at Wangfujing, near the Beijing Hotel.

Credit card breach (2015)

In March 2015, several Mandarin Oriental hotels were affected by a point-of-sale systems security breach. [22]

Hyde Park fire (2018)

On 6 June 2018, a fire (believed to have been caused by welding work) damaged the park-facing exterior of the Mandarin Oriental Hyde Park in London. Although there were no injuries, the fire closed the hotel and caused a significant setback to the (then) near-complete renovation work, which involved interior designer Joyce Wang. [23] [24] The hotel returned to full operation on 15 April 2019. [25]

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References

  1. 1 2 "Mandarin Oriental International Limited Annual Report 2020". Mandarin Oriental Hotel Group. 11 March 2021. Retrieved 1 September 2021.
  2. 1 2 "Investors - Overview". mandarinoriental.com. Retrieved 21 June 2020.
  3. ↑ "Mandarin Oriental International Limited Annual Report 2019" (PDF). mandarinoriental.com. p. 76. Retrieved 21 June 2020.
  4. ↑ "Mandarin Oriental, Hong Kong - The Mandarin Story". mandarinoriental.com. Retrieved 6 June 2020.
  5. ↑ Velotta, Richard N. (4 December 2009). "CityCenter's Mandarin Oriental makes Vegas debut". Las Vegas Sun . Retrieved 21 June 2020.
  6. 1 2 "Our Company - Our History". mandarinoriental.com. Retrieved 21 June 2020.
  7. ↑ "A Short History of Mandarin Oriental, Bangkok". mandarinoriental.com. Retrieved 6 June 2020.
  8. ↑ "The Mandarin Oriental Bangkok". The Most Famous Hotels in the World. Retrieved 13 March 2016.
  9. ↑ "Mandarin Oriental Hotel Group - Press Information" . Retrieved 22 June 2020.
  10. ↑ EMOTION SPA Magazine (24 August 2008). "Mandarin Oriental Hotel Group". Archived from the original on 22 December 2021. Retrieved 2 April 2018– via YouTube.
  11. ↑ Archived at Ghostarchive and the Wayback Machine : "Mandarin Oriental - The Hotel Group". YouTube .
  12. ↑ Mandarin Oriental (21 July 2015). "The New "Moments of Delight at Mandarin Oriental" (Music by Sa Ding Ding)". Archived from the original on 22 December 2021. Retrieved 2 April 2018– via YouTube.
  13. ↑ "Mandarin Oriental to open private island resort in the Maldives". Business Traveller. Retrieved 19 February 2022.
  14. ↑ "Mandarin Oriental International Limited Annual Report 2019" (PDF). mandarinoriental.com. pp. 16–7. Retrieved 21 June 2020.
  15. ↑ "When time stood still for hotels" (article). philstar.com. 3 August 2023. Retrieved 3 August 2023.
  16. ↑ "Ayala Land to open new Mandarin Oriental Hotel in 2023" (article). bilyonaryo.com. 3 March 2022. Retrieved 4 March 2022.
  17. ↑ Corliss, R. (2003). "That old feeling: Days of being Leslie" Time magazine Asia Edition. Retrieved 17 December 2005.
  18. ↑ Fagela, Cleo (4 April 2015). "Fans Gather in Front of the Mandarin Oriental to Commemorate Leslie Cheung's Death". China Topix. Retrieved 15 July 2015.
  19. ↑ Glancey, Jonathan (10 February 2009). "Beijing's newest skyscraper survives blaze". The Guardian . Retrieved 19 June 2020.
  20. ↑ "Mandarin Oriental Hotel". Skyscraperpage.com. Retrieved 12 July 2012.
  21. ↑ "Witness: Top of Beijing luxury hotel 'exploding'". CNN. 9 February 2011. Retrieved 12 July 2012.
  22. ↑ "Luxury hotel chain confirms hack attack". BBC News. 5 March 2015.
  23. ↑ "Mandarin Oriental fire: Blaze at Knightsbridge hotel". BBC News. 6 June 2018. Retrieved 6 June 2018.
  24. ↑ Lake, Emma (11 June 2018). "Welding work at Mandarin Oriental believed to have set fire to planted wall". The Caterer. Retrieved 13 June 2018.
  25. ↑ London Renovation News (Archived on 21 February 2020)

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