Service robot

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Video: A type of service robot which became popular with the rise of the smart home technology is the robotic lawn mower, here applied in a small garden

Service robots assist human beings, typically by performing a job that is dirty, dull, distant, dangerous or repetitive. They typically are autonomous and/or operated by a built-in control system, with manual override options. The term "service robot" does not have a strict technical definition. The International Organization for Standardization defines a “service robot” as a robot “that performs useful tasks for humans or equipment excluding industrial automation applications”. [1]

Contents

The first industrial robot arm, "Unimate," was developed by Joseph F. Engelberger, known as the "father of the robot arm," using George Devel. [2]

According to ISO 8373 robots require “a degree of autonomy”, which is the “ability to perform intended tasks based on current state and sensing, without human intervention”. For service robots this ranges from partial autonomy - including human-robot interaction - to full autonomy - without active human robot intervention. The International Federation of Robotics (IFR) statistics for service robots therefore include systems based on some degree of human robot interaction or even full tele-operation as well as fully autonomous systems.

Service robots are categorized according to personal or professional use. They have many forms and structures as well as application areas.

Types

The possible applications of robots to assist in human chores is widespread. At present there are a few main categories that these robots fall into.

Industrial

Industrial service robots can be used to carry out simple tasks, such as examining welding, as well as more complex, harsh-environment tasks, such as aiding in the dismantling of nuclear power stations. Industrial robots have been defined by the International Federation of Robotics as "an automatically controlled, reprogrammable, multipurpose manipulator programmable in three or more axes, which may be either fixed in place or mobile for use in industrial automation applications". [3]

Frontline Service Robots

Service robots are system-based autonomous and adaptable interfaces that interact, communicate and deliver service to an organization's customers. [4]

Domestic

The Roomba vacuum cleaner is one of the most popular domestic service robots. Roomba3g.jpg
The Roomba vacuum cleaner is one of the most popular domestic service robots.

Domestic robots perform tasks that humans regularly perform in non-industrial environments, like people's homes such as for cleaning floors, mowing the lawn and pool maintenance. [5] People with disabilities, as well as people who are older, may soon be able to use service robots to help them live independently. [6] It is also possible to use certain robots as assistants or butlers[ citation needed ].

Scientific

Robotic systems perform many functions such as repetitive tasks performed in research. These range from the multiple repetitive tasks made by gene samplers and sequencers, to systems which can almost replace the scientist in designing and running experiments, analysing data and even forming hypotheses.

Autonomous scientific robots perform tasks which humans would find difficult or impossible, from the deep sea to outer space. The Woods Hole Sentry can descend to 4,500 metres and allows a higher payload as it does not need a support ship or the oxygen and other facilities demanded by human piloted vessels. [7] Robots in space include the Mars rovers which could carry out sampling and photography in the harsh environment of the atmosphere on Mars.

Examples of service robot

Cognitive Service Robot Cosero Cognitive Service Robot Cosero.jpg
Cognitive Service Robot Cosero

See also

Related Research Articles

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<span class="mw-page-title-main">Industrial robot</span> Robot used in manufacturing

An industrial robot is a robot system used for manufacturing. Industrial robots are automated, programmable and capable of movement on three or more axes.

In computer science, a software agent is a computer program that acts for a user or another program in a relationship of agency.

<span class="mw-page-title-main">Swarm robotics</span> Coordination of multiple robots as a system

Swarm robotics is an approach to the coordination of multiple robots as a system which consist of large numbers of mostly simple physical robots. ″In a robot swarm, the collective behavior of the robots results from local interactions between the robots and between the robots and the environment in which they act.″ It is supposed that a desired collective behavior emerges from the interactions between the robots and interactions of robots with the environment. This approach emerged on the field of artificial swarm intelligence, as well as the biological studies of insects, ants and other fields in nature, where swarm behaviour occurs.

Business process automation (BPA), also known as business automation, similar but separate from business process management (BPM), is the technology-enabled automation of business processes.

<span class="mw-page-title-main">Joseph Engelberger</span> Pioneer in robotics

Joseph Frederick Engelberger was an American physicist, engineer and entrepreneur. Licensing the original patent awarded to inventor George Devol, Engelberger developed the first industrial robot in the United States, the Unimate, in the 1950s. Later, he worked as entrepreneur and vocal advocate of robotic technology beyond the manufacturing plant in a variety of fields, including service industries, health care, and space exploration.

<span class="mw-page-title-main">Mobile robot</span> Type of robot

A mobile robot is an automatic machine that is capable of locomotion. Mobile robotics is usually considered to be a subfield of robotics and information engineering.

<span class="mw-page-title-main">Vehicular automation</span> Automation for various purposes of vehicles

Vehicular automation involves the use of mechatronics, artificial intelligence, and multi-agent systems to assist the operator of a vehicle such as a car, lorries, aircraft, or watercraft. A vehicle using automation for tasks such as navigation to ease but not replace human control, qualify as semi-autonomous, whereas a fully self-operated vehicle is termed autonomous.

The following outline is provided as an overview of and topical guide to automation:

<span class="mw-page-title-main">Agricultural robot</span> Robot deployed for agricultural purposes

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<span class="mw-page-title-main">Daniela L. Rus</span> American computer scientist

Daniela L. Rus is a roboticist and computer scientist, Director of the MIT Computer Science and Artificial Intelligence Laboratory (CSAIL), and the Andrew and Erna Viterbi Professor in the Department of Electrical Engineering and Computer Science (EECS) at the Massachusetts Institute of Technology. She is the author of the books Computing the Future and The Heart and the Chip.

<span class="mw-page-title-main">American robotics</span>

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<span class="mw-page-title-main">Cobot</span> Robot that physically interacts with humans

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<span class="mw-page-title-main">Raffaello D'Andrea</span> Canadian-Italian-Swiss engineer, artist, and entrepreneur

Raffaello D’Andrea is a Canadian-Italian-Swiss engineer, artist, and entrepreneur. He is professor of dynamic systems and control at ETH Zurich. He is a co-founder of Kiva Systems, and the founder of Verity, an innovator in autonomous drones. He was the faculty advisor and system architect of the Cornell Robot Soccer Team, four time world champions at the annual RoboCup competition. He is a new media artist, whose work includes The Table, the Robotic Chair, and Flight Assembled Architecture. In 2013, D’Andrea co-founded ROBO Global, which launched the world's first exchange traded fund focused entirely on the theme of robotics and AI. ROBO Global was acquired by VettaFi in 2023.

Cloud robotics is a field of robotics that attempts to invoke cloud technologies such as cloud computing, cloud storage, and other Internet technologies centered on the benefits of converged infrastructure and shared services for robotics. When connected to the cloud, robots can benefit from the powerful computation, storage, and communication resources of modern data center in the cloud, which can process and share information from various robots or agent. Humans can also delegate tasks to robots remotely through networks. Cloud computing technologies enable robot systems to be endowed with powerful capability whilst reducing costs through cloud technologies. Thus, it is possible to build lightweight, low-cost, smarter robots with an intelligent "brain" in the cloud. The "brain" consists of data center, knowledge base, task planners, deep learning, information processing, environment models, communication support, etc.

Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. RPA should not be confused with artificial intelligence as it is based on automotive technology following a predefined workflow. It is sometimes referred to as software robotics.

Mobile industrial robots are pieces of machinery that are able to be programmed to perform tasks in an industrial setting. Typically these have been used in stationary and workbench applications; however, mobile industrial robots introduce a new method for lean manufacturing. With advances in controls and robotics, current technology has been improved allowing for mobile tasks such as product delivery. This additional flexibility in manufacturing can save a company time and money during the manufacturing process, and therefore results in a cheaper end product.

Lawbots are a broad class of customer-facing legal AI applications that are used to automate specific legal tasks, such as document automation and legal research. The terms robot lawyer and lawyer bot are used as synonyms to lawbot. A robot lawyer or a robo-lawyer refers to a legal AI application that can perform tasks that are typically done by paralegals or young associates at law firms. However, there is some debate on the correctness of the term. Some commentators say that legal AI is technically speaking neither a lawyer nor a robot and should not be referred to as such. Other commentators believe that the term can be misleading and note that the robot lawyer of the future won't be one all-encompassing application but a collection of specialized bots for various tasks.

Intelligent automation (IA), or alternately intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA). Companies use intelligent automation to cut costs and streamline tasks by using artificial-intelligence-powered robotic software to mitigate repetitive tasks. As it accumulates data, the system learns in an effort to improve its efficiency. Intelligent automation applications consist of but are not limited to, pattern analysis, data assembly, and classification. The term is similar to hyperautomation, a concept identified by research group Gartner as being one of the top technology trends of 2020.

References

  1. "Service Robots - Definition". IFR International Federation of Robotics. 9 October 2002.
  2. J.F, Engelberger (1961). "Robotics in Service". Industrial Management Review. 2 (2): 1–9.
  3. "Industrial Robots - Definition". International Federation of Robotics.
  4. Wirtz, Jochen; Patterson, Paul G.; Kunz, Werner H.; Gruber, Thorsten; Lu, Vinh Nhat; Paluch, Stefanie; Martins, Antje (26 September 2018). "Brave new world: service robots in the frontline". Journal of Service Management. 29 (5). Emerald: 907–931. doi: 10.1108/josm-04-2018-0119 . hdl: 1885/281633 . ISSN   1757-5818. S2CID   62889871.
  5. Mettler, Tobias; Sprenger, Michaela; Winter, Robert (2017). "Service robots in hospitals: new perspectives on niche evolution and technology affordances". European Journal of Information Systems. 26 (5): 451–468. doi:10.1057/s41303-017-0046-1. S2CID   27579290.
  6. Graf, Birgit; Hans, Matthias; Schraft, Rolf D. (2004). "Care-O-bot II—Development of a Next Generation Robotic Home Assistant". Autonomous Robots. 16 (2): 193–205. doi:10.1023/B:AURO.0000016865.35796.e9. S2CID   6423156.
  7. "AUV Sentry". Woods Hole Oceanographic Institution. Retrieved 31 January 2011.
  8. Behnke, Sven; Schwarz, Max; Stückler, Jörg (2016). "Mobile Manipulation, Tool Use, and Intuitive Interaction for Cognitive Service Robot Cosero". Frontiers in Robotics and AI. 3. doi: 10.3389/frobt.2016.00058 . ISSN   2296-9144.

Further reading