Electronics right to repair is proposed legislation that would provide the practical means for electronics equipment owners to repair their devices. Repair is legal under copyright law and patent law. However, owners and independent technicians are often unable to make their own repairs because of manufacturer limitations on access to repair materials such as parts, tools, diagnostics, documentation and firmware. [1] [ better source needed ]
The right to repair for electronics[ improper synthesis? ][ citation needed ] refers to the concept of allowing end users, consumers as well as businesses, to repair electronic devices they own or service without any manufacturer or technical restrictions. The idea behind this concept is to render electronics easier and cheaper to repair with the goal of prolonging the lifecycle of such devices and reducing electronic waste caused by broken or unused devices. [2] [3] [ better source needed ]
Four requirements for electronic devices are of particular importance: [4]
While initially driven majorly by automotive consumers protection agencies and the automotive after sales service industry, the discussion of establishing a right to repair not only for vehicles but for any kind of electronic product gained traction as consumer electronics such as smartphones and computers became universally available causing broken and used electronics to become the fastest growing waste stream. [5] Today it's estimated that more than half of the population of the western world has one or more used or broken electronic devices at home that are not introduced back into the market due to a lack of affordable repair. [6] The right to repair movement tries to address these issues by proposing legislation obligating manufacturers to allow access to spare parts and repair tools at fair market prices and design devices in a manner that allows easy repair with the goal of favouring repair over replacement.
Many right to repair advocates claim that modern electronic devices have components that are glued in place or attached in a way that makes them difficult to remove. However, the motivations behind such designs not always clearcut. [7] [ better source needed ]
New ways to lock devices like part pairing (components of a device are serialized and can not be swapped against others) became increasingly popular among manufacturers. Even the most common repairs such as the replacement of a smartphone display can cause malfunctions due to locks implemented in the software. [8] [ improper synthesis? ]
While a global concern, the primary debate over the issue has been centered on the United States and within the European Union. [9] [ better source needed ] Additional efforts have been discussed in Canada [10] [ better source needed ] and Australia. [11]
In the 2010s the trend of making one's repairs to devices spread from the east into the Western Europe. [12] In July 2017, the European Parliament approved recommendations that member states should pass laws that give consumers the right to repair their electronics, as part of a larger update to its previous Ecodesign Directive from 2009 which called for manufacturers to produce more energy-efficient and cleaner consumer devices. The ability to repair devices is seen by these recommendations as a means to reduce waste to the environment. [13]
With these recommendations, work began on establishing the legal Directive for the EU to support the recommendations, and from which member states would then pass laws to meet the Directive. One of the first areas of focus was consumer appliances such as refrigerators and washing machines. Some were assembled using adhesives instead of mechanical fasteners which made it impossible for consumers or repair technicians from making non-destructive repairs. The right-to-repair facets of appliances were a point of contention between consumer groups and appliance manufacturers in Europe, the latter who lobbied the various national governments to gain favorable language in the Directive. [12] Ultimately, the EU passed legislation in October 2019 that, after 2021, required manufacturers of these appliances to be able to supply replacement parts to professional repairmen for ten years from manufacture. The legislation did not address other facets related to right-to-repair, and activists noted that this still limited the consumer's ability to perform their own repairs. [14]
The EU also has directives toward a circular economy which are aimed toward reducing greenhouse gas emissions and other excessive wastes through recycling and other programs. A new "Circular Economy Action Plan" draft introduced in 2020 includes the electronics right to repair for EU citizens as this would allow device owners to replace only malfunctioning parts rather than replace the entire device, reducing electronics waste. The Action Plan includes additional standardization that would aid toward rights to repair, such as common power ports on mobile devices. [15]
The British government introduced Right to Repair law that went into effect on July 1, 2021. Under the law, electronic appliance manufacturers are required to be able to provide consumers with spare parts for "simple and safe" repairs, such as a door hinge for a washing machine, while requiring manufacturers to make other parts available to professional repair shops for more complicated parts. The law gave companies a two-year grace period to come into compliance. [16]
France has taken a somewhat different approach than the EU in general and has adopted a requirement that manufacturers contribute to a repairability scoring system. [17] [ non-primary source needed ] The system took inspiration from iFixit's scorecard and France has intended to merge it into a 'Durability index' that also considers how long items are expected to last. [18] The scope of the system is limited at this time and the results are not yet audited, although both auditing and expansion are contemplated.[ citation needed ] The goal is to allow consumers to consider repair as a buying criteria before making a purchase. This has already resulted in the disclosure of repair documentation that had previously not been widely available - at least in the case of Samsung. [19] [ non-primary source needed ]
The right to repair concept has generally come from the United States. The earliest known published reference using the phrase comes from the automotive industry dating back to 2003 [20] [ non-primary source needed ] with repeated attempts in the US Congress to pass legislation. Within the auto industry, Massachusetts passed the United States' first Motor Vehicle Owners' Right to Repair Act in 2012, which required automobile manufacturers to sell the same service materials and diagnostics directly to consumers or to independent mechanics as they provide exclusively to their dealerships. The Massachusetts statute was the first to pass among several states, such as New Jersey, [21] [ better source needed ] which had also passed a similar bill through their Assembly. Facing the potential of a variety of slightly different requirements, major automobile trade organizations signed a memorandum of understanding in January 2014 [22] [ better source needed ] using the Massachusetts' law as the basis of their agreement for all 50 states starting in the 2018 automotive year. [23] A similar agreement was reached by the Commercial Vehicle Solutions Network to apply to over-the-road trucks. [24] [ non-primary source needed ]
Officially founded in 2013 - the Digital Right to Repair Coalition, also known as The Repair Association, has led nearly all state legislative efforts in the United States and has influenced the formation of similarly focused advocacy groups around the world. The Coalition is a 501 c6 trade association incorporated in New Jersey and funded entirely by membership dues. The goal of the coalition is to support the aftermarket for technology products through advocating for repair-friendly laws, standards, regulations and policies. As such, its members are engaged in repairs, resale, refurbishment, reconfiguration and recycling regardless of industry.[ citation needed ]
Members of the Coalition Advisory Board include industry experts in repair, cyber-security, copyright law, medicine, agriculture, international trade, consumer rights, contracts, electronic waste, eco-design standards, software engineering and legislative advocacy.[ citation needed ]
Legislation intended to use the power of general business law in states for general repair of devices including a digital electronic part is based on the Automotive MOU from 2014. Template legislation avoided any requirements to change the format of documentation, the method of delivery of existing parts, tools, diagnostics or information, nor any requirements to disclose any trade secrets. Manufacturers are permitted to charge fair and reasonable prices for physical parts and tools, and are limited in their charges for information that is already posted online. [25] [ non-primary source needed ]
The Coalition suggests that state legislation will broadly enable many repairs, but that federal copyright law needs revision with respect to limitations posed by Section 1201 specific to Digital rights management ("DRM") and software locks. [26]
Lobbying in opposition has been consistent across 4 major industries - consumer technology, agriculture, home appliances, and medical equipment. The tech industry has lobbied in opposition through groups including TechNet, [27] [ non-primary source needed ] the Consumer Technology Association ("CTA"), [28] the Entertainment Software Alliance ("ESA"), [29] and the Security Innovation Center [30] [ unreliable source? ] (now no longer active).
Large equipment manufacturers for agriculture and construction have lobbied through the Association of Equipment Manufacturers ("AEM") and their dealership counterparts the Equipment Dealers Association. [31] [ unreliable source? ] Their joint release of the 2018 Statement of Principles [31] [ unreliable source? ] became the subject of media backlash when in January 2021 the promised means to make complete repairs had not been visibly available. [32]
Medical device manufacturers have used associations AdvaMed [33] [ non-primary source needed ] and MITA [34] [ non-primary source needed ] in opposition. Several states have exempted medical devices from their legislation - such as New York, Massachusetts and Minnesota, but other states have specifically targeted medical equipment [35] [ better source needed ] [36] [ better source needed ] as the pandemic raised questions about how effectively hospitals can control repairs of critical infrastructure.
The home appliance industry has been represented by the Association of Home Appliance Manufacturers ("AHAM"). [37] [ better source needed ] Smaller groups such as the Toy Association and the Outdoor Power Equipment Industry ("OPEI") [38] [ better source needed ] have also been in official opposition as part of the Security Innovation Center group.
On 19 May 2022, the California Right to Repair bill, SB 983, [39] was blocked in the California State Senate Appropriations Committee. [40]
Companies like Apple, John Deere, and AT&T have lobbied against Right to Repair bills, and created a number of "strange bedfellows" from high tech and agricultural sectors on both sides of the issue, according to Time . [41]
Proposed legislation has taken note of the specific power of state governments in the US to require both fair and reasonable contracts ("UDAP") [42] [ better source needed ] law and General Business Law which allows states to make specific requirements of businesses seeking to do business within their borders. [43] Additionally, under US Law, the Federal Trade Commission has the specific authority to restrict UDAP violations. [44] [ non-primary source needed ]
Led by Coalition members iFixit, and the Electronic Frontier Foundation ("EFF"), the Coalition has been regularly engaged in triennial requests for Copyright Exemptions to Section 1201 ("anti-circumvention") since 2015 including the request of exemptions for tinkering with tractors, computers and cell phones. [45] [ non-primary source needed ] The US Congress requested an analysis of limitations on repair caused by software-enabled products from the Librarian of Congress in 2016 [46] [ non-primary source needed ] and a report on the impacts of Section 1201 in 2017 [47] [ non-primary source needed ] in which members of the Coalition were extensively engaged and widely quoted.[ original research? ] In the 2018 round, the exemption for making software modifications to "land-based motor vehicles" was expanded to allow equipment owners to engage the services of third parties to assist with making changes. These changes were endorsed by the American Farm Bureau Federation. [48]
The Library of Congress, as part of its three-year review of exemptions to the DMCA, approved an exemption in October 2018 that would allow for one to bypass copyright-protection mechanisms used in land vehicles, smartphones and home appliances for the ability to maintain ("to make it works in accordance with its original specifications and any changes to those specifications authorized for that device or system") or repair ("restoring of the device or system to the state of working in accordance with its original specifications and any changes to those specifications authorized for that device or system") the device. (83 FR 54010) [49] In its 2021 recommendations, the Library of Congress further extend the exemption, with favorable right-to-repair considerations for automobiles, boats, agricultural vehicles, and medical equipment, as well as modifying prior rules related to other consumer goods. [50]
In April 2018, the Federal Trade Commission sent notice to six automobile, consumer electronics, and video game console manufacturers, later revealed through a Freedom of Information Act request to be Hyundai, Asus, HTC, Microsoft, Sony, and Nintendo, [51] stating that their warranty practices may violate the Magnuson-Moss Warranty Act. The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts. [52] Both Sony and Nintendo released updated warranty statements following this notice. [53]
In July 2019 the Federal Trade Commission ("FTC") hosted a workshop titled "Nixing the Fix". [54] [ non-primary source needed ] The Commissioners invited multiple panels of experts to provide testimony in person as well as for all interested parties to provide Evidence of harms, or justification for actions directly to the FTC. After nearly two years of study, the FTC Report to Congress of May 6, 2021 found "Scant Evidence" that restriction on repair were to the benefit of consumers. [55] [ non-primary source needed ]
On August 6, 2020, senator Ron Wyden and representative Yvette Clarke introduced the Critical Medical Infrastructure Right-to-Repair Act of 2020 (S. 4473, H.R. 7956) which focuses on preventing health professionals from being liable to copyright law when attempting to repair devices that would make it easier for "COVID-19 aid." [56] [57] [ needs update ] This was the medical right to repair bill proposed, motivated by the pandemic crisis and the availability of ventilators in particular. In addition to requiring access to manuals and service materials, the bill also lifts the provisions of patent law governing the production of spare parts for the duration of the pandemic.
The Biden administration issued an executive order [58] to the FTC and the Department of Agriculture [59] on July 6, 2021, to widely improve access to repair for both consumers and farmers. Subsequently, the FTC Chair Lina Khan held two public commission events where commissioners voted to advance Right to Repair as a policy objective. [60] On July 9, 2021, President Joe Biden signed Executive Order 14036, "Promoting Competition in the American Economy", a sweeping array of initiatives across the executive branch. Among them included instructions to the FTC to craft rules to prevent manufacturers from preventing repairs performed by owners or independent repair shops. [61] [62] About two weeks after the EO was issued, the FTC made a unanimous vote to enforce the right to repair as policy and will look to take action against companies that limit the type of repair work that can be done at independent repair shops. [63] The Federal Trade Commission (FTC) issued a report "Nixing the Fix" in May 2021 to Congress, outlining issues around corporations' policies that limit repairs on consumer goods that it considered in violation of trade laws, and outlined steps that could be done to better enforce this. This included self-regulation by the industries involved, as well as expansion of existing laws such as the Magnuson-Moss Warranty Act or new laws to give the FTC better enforcement to protect consumers from overzealous repair restrictions. [64] [65]
In late 2017, users of older iPhone models discovered evidence that recent updates to the phone's operating system, iOS, were purposely throttling the phone's performance. This led many to accuse Apple of deliberately sabotaging the performance of older iPhones to compel customers to buy new models more frequently. [66] [67] Apple disputed this assumed intention, stating instead that the goal of the software was to prevent overtaxing older lithium-ion batteries, which have degraded over time, to avoid unexpected shutdowns of the phone. [68] Furthermore, Apple allowed users to disable the battery throttling feature in an iOS update but maintained that it would not be advisable to do so, since the throttling feature only kicked in when a battery had significantly degraded. [69] Additionally, Apple allowed users of affected iPhones to obtain service to replace batteries in their phones for a reduced cost of service (US$29 compared to US$79) for the next six months. [70] However, the "right to repair" movement pointed out that such a scenario could have been handled if Apple allowed consumers to purchase third-party batteries and possess the instructions to replace it at lower cost to the consumer. [71]
In April 2018, US Public Interest Research Group issued a statement defending Eric Lundgren over his sentencing for creating the ‘restore disks’ to extend the life of computers. [72]
Senator Elizabeth Warren, as part of her campaign for president, laid out plans for legislation related to agriculture in March 2019, stated her intent to introduce legislation to affirm the right to repair farm equipment, potentially expanding this to other electronic devices. [73]
In August 2019, Apple announced a program where independent repair shops may have the ability to buy official replacement parts for Apple products. Several operators became Authorized under their "IRP" program but many smaller repair operators avoided the option due to legally onerous burdens. [74]
In the midst of the COVID-19 pandemic, where medical equipment became critical for many hospitals, iFixit and a team of volunteers worked to publish and make accessible the largest known collection of manuals and service guides for medical equipment, using information crowdsourced from hospitals, medical institutions and sites like Frank's Hospital Workshop. iFixit had found, like with consumer electronics, some of the more expensive medical equipment had used means to make non-routine servicing difficult for end-users and requiring authorized repair processes. [75] [76]
Apple announced in November 2021 that it would be allowing consumers to order parts and make repairs on Apple products, initially with iPhone 12 and 13 devices but eventually rolling out to include Mac computers. [77] Reception to the program has been mixed, with Right to Repair advocates like Louis Rossmann stating that the program is a step in the right direction, but criticizing the omission of certain parts, and the need to input a serial number before ordering parts. [78]
A home appliance, also referred to as a domestic appliance, an electric appliance or a household appliance, is a machine which assists in household functions such as cooking, cleaning and food preservation.
Consumer electronics or home electronics are electronic equipment intended for everyday use, typically in private homes. Consumer electronics include devices used for entertainment, communications and recreation. These products are usually referred to as black goods due to many products being housed in black or dark casings. This term is used to distinguish them from "white goods" which are meant for housekeeping tasks, such as washing machines and refrigerators, although nowadays, these would be considered black goods, some of these being connected to the Internet. In British English, they are often called brown goods by producers and sellers. In the 2010s, this distinction is absent in large big box consumer electronics stores, which sell entertainment, communication and home office devices, light fixtures and appliances, including the bathroom type.
In economics and industrial design, planned obsolescence is the concept of policies planning or designing a product with an artificially limited useful life or a purposely frail design, so that it becomes obsolete after a certain pre-determined period of time upon which it decrementally functions or suddenly ceases to function, or might be perceived as unfashionable. The rationale behind this strategy is to generate long-term sales volume by reducing the time between repeat purchases. It is the deliberate shortening of the lifespan of a product to force people to purchase functional replacements.
In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. In property law, it refers to a covenant by the grantor of a deed. In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.
Electronic waste recycling, electronics recycling, or e-waste recycling is the disassembly and separation of components and raw materials of waste electronics; when referring to specific types of e-waste, the terms like computer recycling or mobile phone recycling may be used. Like other waste streams, reuse, donation, and repair are common sustainable ways to dispose of IT waste.
Lemon laws are laws that provide a remedy for purchasers of cars and other consumer goods in order to compensate for products that repeatedly fail to meet standards of quality and performance. Although many types of products can be defective, the term "lemon" is mostly used to describe defective motor vehicles, such as cars, trucks, and motorcycles.
The Magnuson–Moss Warranty Act is a United States federal law. Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty, but if it does have a warranty, the warranty must comply with this law. The law was created to fix problems as a result of manufacturers using disclaimers on warranties in an unfair or misleading manner.
Electronic waste describes discarded electrical or electronic devices. It is also commonly known as waste electrical and electronic equipment (WEEE) or end-of-life (EOL) electronics. Used electronics which are destined for refurbishment, reuse, resale, salvage recycling through material recovery, or disposal are also considered e-waste. Informal processing of e-waste in developing countries can lead to adverse human health effects and environmental pollution. The growing consumption of electronic goods due to the Digital Revolution and innovations in science and technology, such as bitcoin, has led to a global e-waste problem and hazard. The rapid exponential increase of e-waste is due to frequent new model releases and unnecessary purchases of electrical and electronic equipment (EEE), short innovation cycles and low recycling rates, and a drop in the average life span of computers.
A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emergency announcements, or scammers. Multiple businesses and telemarketing companies use auto-dialing software to deliver prerecorded messages to millions of users. Some robocalls use personalized audio messages to simulate an actual personal phone call. The service is also viewed as prone to association with scams.
An authorized service provider (ASP) or Authorized Repair Provider (ARP) is defined in New York General Business Law § 399-nn is defined to mean "An individual or business who has an arrangement with the original equipment manufacturer under which the original equipment manufacturer grants to the individual or business a license to use a trade name, service mark, or other proprietary identifier for the purposes of offering the services of diagnosis, maintenance or repair of digital electronic equipment under the name of the original equipment manufacturer, or other arrangement with the original equipment manufacturer to offer such services on behalf or the original equipment manufacturer."
Refurbishment is the distribution of products that have been previously returned to a manufacturer or vendor for any reason, not sold in the market or new launch of a product. Refurbished products are normally tested for functionality and defects before they are sold to the public. They are repaired by the original manufacturer and resold.
AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support. It allows the customer unlimited incidents of accidental damage with a deductible. AppleCare+ is available for many Apple products, including Mac computers and displays, Beats headphones, HomePods, iPhones and iPads, Apple Watches, and Apple TVs. AppleCare+ plans include Apple software associated with the covered hardware.
The Motor Vehicle Owners' Right to Repair Act, sometimes also referred to as Right to Repair, is a name for several related proposed bills in the United States Congress and several state legislatures which would require automobile manufacturers to provide the same information to independent repair shops as they do for dealer shops.
iFixit is an American e-commerce and how-to website that sells repair parts and publishes free wiki-like online repair guides for consumer electronics and gadgets. The company also performs product tear-downs of consumer devices. It is a private company in San Luis Obispo, California founded in 2003, spurred by Kyle Wiens not being able to locate an Apple iBook G3 repair manual while the company's founders were attending Cal Poly San Luis Obispo.
The hacking of consumer electronics is a common practice that users perform to customize and modify their devices beyond what is typically possible. This activity has a long history, dating from the days of early computer, programming, and electronics hobbyists.
Kenmore is an American brand of household appliances, cookware, floorcare, grills, HVAC equipment and other home items owned and licensed by Transformco, an affiliate of ESL Investments. Previously they were a subsidiary brand of Sears Holdings, but after Sears Holdings filed for Chapter 11 bankruptcy on October 15, 2018 they were acquired by Transformco, formed in 2019 after acquiring the assets of Sears Holdings Corporation.
Louis Anthony Rossmann is an American independent repair technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas, a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks. He also started the Repair Preservation Group, a non-profit organization advocating for the right to repair.
Repairability is a measure of the degree to and ease with which a product can be repaired and maintained, usually by end consumers. Repairable products are put in contrast to obsolescence or products designed with planned obsolescence.
Right to repair is a legal right for owners of devices and equipment to freely modify and repair products such as automobiles, electronics, and farm equipment. Right to repair may also refer to the social movement of citizens putting pressure on their governments to enact laws protecting a right to repair.
The Digital Fair Repair Act is a New York State law that ensures consumers and independent repairers the right to repair their consumer electronics. The law requires original equipment manufacturers (OEMs) of consumer electronics to provide parts, tools, manuals, and other information to consumers for the repair of these devices. It exempts motor vehicles, home appliances, and medical equipment. The bill was signed into law by Governor Kathy Hochul on December 28, 2022, and it will apply to devices first used or purchased in the state on or after July 1, 2023. This law makes New York the first state in the United States to mandate a form of Right to Repair by consumers for electronic devices.
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