Hospitality exchange service

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Hospitality exchange services (hospitality exchange platforms, hospitality exchange networks or HospEx) are social networking services used for accommodation of travellers, where hosts do not receive payments. [1] [2] [3] [4] The relationships on hospitality exchange services are shaped by altruism [5] [6] and are related to the cyber-utopianism on the Web in its beginnings and to utopia in general. [7] [8]

Contents

On HospEx, members typically create public profiles that describe themselves and their travel plans, and then searching for potential hosts or guests based on various criteria such as location, interests, and availability. [9] Travelers connect with local hosts who are willing to offer free accommodation, meals, and/or other forms of hospitality during their trip. The concept of hospitality exchange has been around for a long time, with informal networks of travelers and hosts existing for decades. However, the advent of the internet and social media has made it much easier to connect with people from all over the world, and hospitality exchange networks have become increasingly popular as a way for people to avoid commercial tourism and experience local cultures in a more authentic way. [10] These networks are usually non-profit, registered under .org-domains, built up by volunteers and use open-source software. [11]

The number of users on Hospitality Club in the years 2000 to 2006. Hospitalityclub Usercount log latest.png
The number of users on Hospitality Club in the years 2000 to 2006.
Hospex members in Brussels in 2008 Brussels118.jpg
Hospex members in Brussels in 2008
The picture was taken in front of the Berlin Wall during the Berlin Beach Camp (an annual gathering of all the Hospex communities) in 2008. A berlin1.jpg
The picture was taken in front of the Berlin Wall during the Berlin Beach Camp (an annual gathering of all the Hospex communities) in 2008.
Couchsurfing meeting in 2009 Couch Surfing meet.jpg
Couchsurfing meeting in 2009

Uniqueness

The biggest HospEx platform in 2012, "CouchSurfing appears to fulfil the original utopian promise of the Internet to unite strangers across geographical and cultural divides and to form a global community". [12] CouchSurfing used utopian rhetoric of "better world," "sharing cultures," and of much better access to global flows and networks of all sorts. [13] It was featured as a means to achieve a cosmopolitan utopia. [14] Commodification of CouchSurfing terminated "the existence of a project run as a flourishing commons, a cyber-utopian dream come true; an example of genuine exchange outside and free from the dominant logic of capital, a space highlighting cultural instead of monetary values, understanding instead of commerce. This space still exists, but instead of outside, now within the market." [7] After CouchSurfing became a for-profit corporation in 2011, some members urged others to join BeWelcome. [15] [16] [17] Many volunteers, who had become brand ambassadors of CouchSurfing, left to BeWelcome and other non-profit platforms because of the change in legal status and insufficient management transparency. [18]

Non-profit hospitality exchange services have offered scientists access to their anonymized data for publication of research on trust and cooperation. Before becoming for-profit, CouchSurfing offered four research teams access to its social networking data. [19] [20] [21] [22] In 2015, non-profit hospitality exchange services Bewelcome and Warm Showers also provided their data for public research. [23]

Notable hospitality exchange services

NameNon-profit?Year foundedNotes
BeWelcomeYes2007BeWelcome (BW) is a non-profit, open-source hospitality exchange service accessible via the BeWelcome website or Android app. BeWelcome is operated by BeVolunteer, a nonprofit organization organized as a voluntary association registered in Rennes, Brittany, France, which is composed solely of volunteers. Membership in BeWelcome is motivated by the absence of for-profit pressure, democratic decision making, and a strict privacy policy. [24] [23] The site had 234,000 users as of March 2023, across 216 countries. [25] [26] BeWelcome was formed by members of Hospitality Club who had had a disagreement with its founder. [27] [28] [29]
CouchSurfing No2004Casey Fenton founded CouchSurfing, where free accommodation can be offered. In 2011, Couchsurfing, previously a non-profit, was turned into a for-profit corporation. [30] [31] Members in some developed countries pay a monthly subscription fee. [32] The conversion of the biggest of hospitality exchange service, Couchsurfing, to a for-profit corporation in 2011 was objected to by many of its members. [28] This was an instance of commodification. [7] CouchSurfing had previously been financed by donations and built using volunteer work. [28] [33]
Dachgeber Yes1987Wolfgang Reiche founded a non-profit German hospitality exchange service for cyclists within ADFC.
Friendship Force International Yes1977Presbyterian minister Wayne Smith and U.S. President Jimmy Carter established Friendship Force International, with the mission of improving intercultural relations, cultural diplomacy, friendship, and intercultural competence via organized trips involving homestays.
Pasporta Servo Yes1974 Pasporta Servo facilities free lodging for Esperanto speakers and was established from the work of psychologist Rubén Feldman González in Argentina. Access to the service and lodging are free; however, some hosts may request reimbursement of food costs.
Servas International Yes1949 Servas International is a volunteer-run international nonprofit organization advocating interracial and international peace. [34] People wishing to join SERVAS must supply letters of recommendation and be interviewed to ensure that they understand the purpose and protocol of being a Servas member, whether as a traveller or host. Members pay an annual fee to the organization, which is determined locally by country. [35]
TrustrootsYes2014In 2014, Trustroots was founded by Kasper Souren and Mikael Korpela in Berlin, Germany. [36] [ better source needed ] Trustroots.org is a non-profit hospitality exchange service featuring “circles” for hitchhikers, cyclists, buskers, train hoppers, vegans and vegetarians, climbers and others.[ citation needed ] [37] [38] [39] [ better source needed ] In 2020, Trustroots had 44,000 members, from 220 countries. [40] [41] In May 2022, the non-profit Trustroots Foundation was dissolved. [42] In September 2023, Trustroots reached 100,000 members.
Warm Showers Yes1993 Warm Showers is a non-profit homestay platform for traveling cyclists. It has over 173,000 members, including 114,000 hosts. [43] Registration requires payment of a one-time $30 registration fee. [44]
Hospitality Club (defunct)Unknown1992Hospex.org was launched online; it later was folded into Hospitality Club, [45] which was created in 2000 by Veit Kühne.
Traveler's Directory (defunct)Yes1965John Wilcock set up the Traveler's Directory as a listing of his friends willing to host each other when traveling. [46] In 1988, Joy Lily rescued the organization from imminent shutdown, forming Hospitality Exchange.
Travel LadiesNo2021Travel Ladies is a free, women-only hospitality exchange.
CouchersYes2020Couchers was founded by Aapeli Vuorinen and Itsi Weinstock during Covid-19 lockdowns and in response to CouchSurfing introducing a paywall to its site. [47] Couchers, Inc. is a 501(c)(3) non-profit organization incorporated in the State of Florida in the United States and operates the Couchers.org service and project. [48] The project is also supported by the Couchers.org Foundation, a not-for-profit company limited by guarantee for charitable purposes based in New South Wales, Australia. [49] The Couchers.org Foundation supports the project financially and operationally. [50] The platform is built and maintained completely by volunteers and includes a clause which prohibits ever turning into a for-profit corporation. [51] It attempts to tackle issues in CouchSurfing such as "super hosts", safety concerns and technical bloat. [52]

Related Research Articles

<span class="mw-page-title-main">Tourism</span> Travel for recreational or leisure purposes

Tourism is travel for pleasure, and the commercial activity of providing and supporting such travel. UN Tourism defines tourism more generally, in terms which go "beyond the common perception of tourism as being limited to holiday activity only", as people "travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure and not less than 24 hours, business and other purposes". Tourism can be domestic or international, and international tourism has both incoming and outgoing implications on a country's balance of payments.

Hospitality Club (HC) was a hospitality exchange service accessible via a website.

Commodification is the process of transforming inalienable, free, or gifted things into commodities, or objects for sale. It has a connotation of losing an inherent quality or social relationship when something is integrated by a capitalist marketplace. Concepts that have been argued as being commodified include broad items such as the body, intimacy, public goods, animals and holidays.

Home exchange, also known as house swapping, is a form of lodging in which two parties agree to offer each other homestays for a set period of time. Since no monetary exchange takes place, it is a form of barter, collaborative consumption, and sharing. Home exchange can cover any type of residence including apartments, houses, holiday cottages, boats, or recreational vehicles. It can include an exchange of the entire home or just a room. The length of the swap can vary from a weekend to over a year. The swap can be simultaneous or non simultaneous. Home exchanges are usually arranged via specific types of social networking services, most of which charge a fee.

CouchSurfing is a hospitality exchange service by which users can request free short-term homestays or interact with other people who are interested in travel. It is accessible via a website and mobile app. It uses a subscription business model, and while hosts are not allowed to charge for lodging, members in some countries must pay a fee to access the platform.

Reputation systems are programs or algorithms that allow users to rate each other in online communities in order to build trust through reputation. Some common uses of these systems can be found on E-commerce websites such as eBay, Amazon.com, and Etsy as well as online advice communities such as Stack Exchange. These reputation systems represent a significant trend in "decision support for Internet mediated service provisions". With the popularity of online communities for shopping, advice, and exchange of other important information, reputation systems are becoming vitally important to the online experience. The idea of reputation systems is that even if the consumer can't physically try a product or service, or see the person providing information, that they can be confident in the outcome of the exchange through trust built by recommender systems.

<span class="mw-page-title-main">Sustainable tourism</span> Form of travel and tourism without damage to nature or cultural area

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<span class="mw-page-title-main">Open data</span> Openly accessible data

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Homestay is a form of hospitality and lodging whereby visitors share a residence with a local of the area (host) to which they are traveling. The length of stay can vary from one night to over a year and can be provided for free, in exchange for monetary compensation, in exchange for a stay at the guest's property either simultaneously or at another time, or in exchange for housekeeping or work on the host's property. Homestays are examples of collaborative consumption and the sharing economy. Homestays are used by travelers; students who study abroad or participate in student exchange programs; and au pairs, who provide child care assistance and light household duties. They can be arranged via certain social networking services, online marketplaces, or academic institutions. Social networking services where hosts offer homestays for free are called hospitality exchange services.

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Warm Showers (WS) is a non-profit hospitality exchange service for people engaging in bicycle touring. The platform is a gift economy — hosts are not supposed to charge for lodging and are not bound. The legal form is a Colorado 501(c)(3) nonprofit organization headquartered in Boulder, Colorado, US.

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Daniel Hoffer is an American entrepreneur and venture capitalist, known for his role as Co-Founder and previous Chief Executive Officer (CEO) of the hospitality exchange service, CouchSurfing. Presently, Hoffer serves as Senior Vice President, Corporate Development at technology startup Hayden AI, a Series C stage startup backed by TPG.

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