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The European Travel Commission (ETC) is an international non-profit association representing the national tourism organizations (NTOs) in Europe and is based in Brussels. It was established in 1948 to promote Europe as a tourist destination to long-haul markets outside of Europe; initially the United States, then Canada, Latin America, and Asia-Pacific later on. The ETC in 2023 had 36 member NTOs and 12 associate members from the private industry. The association aims to raise awareness of the importance of tourism among national European authorities and the general public through sharing best practices and cooperation in market intelligence and promotion.
ETC membership comprises 36 National Tourism Organizations (NTOs) from 34 European countries, eight of which are from outside the European Union|EU. The ETC member countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Switzerland, Turkey, and Ukraine.
In 2015, the ETC launched an associate membership program extending membership to private organizations and academia; the goal of seeking cooperation and support in strengthening the sustainable development of Europe as a tourist destination. As of 2023, ETC has 12 associate members: Airbnb, Crowd Riff Inc., Emirates Airline Company/Emirates Group, Eurail Group G.I.E., Expedia Inc., Global Blue S.A., Hi Seas International, Sojern Ltd., World Travel & Tourism Council (WTTC), Google, The Bicester Collection, and MMGY Global.
ETC was established in Stalheim, Norway, during an excursion of the 1948 Congress of the International Union of Official Travel Organizations (IUOTO). ETC became IUOTO's regional commission for Europe in line with the latter's aim “to promote, in a technical and entirely non-political manner, freedom of travel, so as to strengthen peace and mutual understanding between the nations of the world.” [1]
Committed to the freedom of travel and private enterprise, the ETC did not escape the reality of the early Cold War and cultivated strong ties with the Western camp. The 17 original member countries were recipients of aid from the Marshall Plan, and in July 1948, the ETC formalized its relationship with the Organization for European Economic Co-operation (OEEC) to supply the OEEC with expert knowledge on tourism matters. Recognizing the importance of tourism for the economic reconstruction of Europe, the OEEC Executive Committee established a Tourism Committee in February 1949. [2]
Under OEEC oversight, joint publicity campaigns in the US turned into the flagship activity of the ETC. The first campaign took place from August to December 1949. [3] The campaigns promoted Europe as one destination in the American market and encouraged off-season travel. [4] The campaigns were realised by the ETC's New York Committee, which worked closely with marketing firms (e.g. Donald N. Martin & Company, Inc.) and private partners in the transportation, travel, and energy industries. [5] Additionally, the ETC participated in travel fairs, published brochures and calendars of events, produced radio broadcasts, television advertising and short films, along with published advertisements in newspapers and magazines. [6]
In May 1954, an ETC delegation met with President Dwight D. Eisenhower. [7] The ETC praised Eisenhower for his strong support for international travel by Americans in the interest of rebuilding the European economies. [8] However, concerns in the American administration over the deficit in the country's balance of payments prompted the Kennedy administration to create the United States Travel Service in June 1961 to motivate foreign nationals to visit the US. At around the same time the reorganization of the OEEC into the OECD ended its involvement in the publicity campaigns, which continued under the aegis of the ETC alone from 1964. ETC continued to defend the freedom to travel when President Lyndon B. Johnson's 1968 State of the Union address asked Americans to reduce non-essential travel. [9] In response the ETC published a Declaration on the Freedom to Travel in February 1968 that identified the freedom to travel as a fundamental human right, to be enjoyed without restriction or discrimination. [10]
The ETC also sought to facilitate travel and border crossings by abolishing visa requirements to travel to Europe and between European countries and by alleviating currency regulations, travel taxes, and customs formalities. [11] By the mid-1950s, North American and Western European tourists could travel through Western Europe without major administrative formalities. Following the 1963 United Nations Conference on International Travel and Tourism, the ETC pushed for discussions on the recommendations of the conference to remove obstacles (visas, customs rules, border-crossing requirements) and streamline tourism regulations, implementing those regulations within the IUOTO and the OECD Tourism Committee.
In 1951, ETC welcomed Finland, Spain, and Yugoslavia to its membership. [12] This decision was undoubtedly related to Cold War imperatives, and in the context of the rift caused by the 1948 Tito–Stalin split, Yugoslavia's membership of ETC was a steppingstone for the country's tourism policy, which aimed to attract more Western tourists. While Yugoslavia was the only socialist country to join the organisation, ETC initially viewed the application for membership from the Soviet Union and Poland after joining IUOTO in 1955 positively for their potential impact on the development of tourism before deciding their membership could be detrimental. Instead IUOTO created a Regional Commission for European Travel composed of national tourism boards from both Western and Eastern Europe while the joint publicity campaigns in the US continued under a separate organization that kept the already well-known name of the “European Travel Commission. [13]
In the early 1970s, the ETC obtained a presidency supported by vice presidents and permanent secretariat at the same time Malta (1971) and Cyprus (1973) became member countries. ETC added the preservation of cultural heritage to its mission in collaboration with Europa Nostra, a pan-European federation for cultural heritage. [14] During the 1970s, the ETC capitalized on new technological opportunities from transportation to ICT technologies and facilitated the exchange of information and experiences among its members on these subjects. The creation of Operation Groups in Japan, Argentina, Canada, and Australia in the 1970s, and the ETC's increasing interest in Southeast Asian markets in the 1980s expanded ETC's geographic scope. [15]
The 1970s also signaled the beginning of a long-standing collaboration with the European Economic Community (EEC). In the 1980s, the EEC engaged more directly with tourism and ETC with research initiatives and grant support. The European Parliament identified, for instance, "ETC as best placed for the coordination of overseas promotion of tourism to the EEC." [16] In 1981, the ETC also co-founded the European Tourism Action Group, a group of associations advocating for the importance of Europe as a tourist destination.
The Fall of the Berlin Wall in November 1989, the dissolution of the Soviet Union in 1991, and the transformation of the European Economic Community (EEC) into the European Union in 1993 with the Treaty of Maastricht entailed a significant expansion of ETC's membership starting with Hungary in 1990, and a consolidation of the relationship with European institutions. Throughout the 1990s, the ETC sought to give tourism broader recognition on the EU level. When the Treaty of Lisbon took effect in 2009, tourism was added as a policy domain in which the EU could intervene through article 195 of the Treaty on the Functioning of the European Union. Meanwhile, ETC continued its research agenda in collaborations with the United Nations World Tourism Organisation (UNWTO) and the European Tourism Association (ETOA). It increasingly paid attention to travel-related computer technologies and online marketing strategies. ETC launched its first website in January 1996, which was fully revamped in 2006 with the help of European Commission funds. [17] The VisitEurope.com website is currently ETC's main platform for the promotion of Destination Europe.
Between 2015 and May 2023, ETC held the Chairmanship and Secretariat of the European Tourism Manifesto, an alliance supported by over 50 public and private stakeholders from the tourism sector that highlights the key EU policy priorities for the sector on topics ranging from skills and qualifications to sustainability and competitiveness of Europe's tourism.
In 2017, ETC was designated as the official strategic partner of the European Commission for the implementation of the promotional activities in the framework of the 2018 EU-China Tourism Year.
In 2019, ETC launched a new marketing strategy, Horizon 2022, moving from a traditional geographic segmentation to a cross-market thematic promotional approach. Instead of presenting Europe as a sum of destinations, the new strategy promotes the continent as a sum of experiences and interests in multiple destinations around the continent.
The promotion of Europe as a tourist destination continues to be the ETC's flagship activity. In 2019, ETC launched a new marketing strategy, Horizon 2022, moving from a traditional geographic segmentation to a cross-market thematic promotional approach. Instead of presenting Europe as a sum of destinations, the new strategy promotes the continent as a sum of experiences and interests in multiple destinations around the continent.
Market intelligence underpins ETC's marketing strategies and services. ETC's analysis of tourism market trends and relevant outbound markets aim to help the organization and its members to understand the business environment, detect growth opportunities and formulate suitable promotional strategies. In research ETC collaborates with the United Nations World Tourism Organisation (UNWTO), World Travel and Tourism Council (WTTC), European Tourism Association (ETOA), Eurail Group G.I.E, International Air Transport Association (IATA), TourMIS, Tourism Economics, STR, ForwardKeys, Amadeus, and others.
ETC continues to be an advocate for the freedom to travel and for the recognition of tourism as an essential sector of the economy. Sustainability, visa facilitation and connectivity currently constitute the triple focus of ETC's advocacy work.
ETC and the European Commission have established a long-term strategic partnership in promoting Destination Europe. In 2011, ETC and the European Commission agreed to work jointly to maintain Europe's position as the world's leading tourist destination by promoting the Destination Europe brand and supporting the sustainable competitive development of the sector. Since 2012, the European Commission has entrusted ETC with yearly ad hoc grants for the implementation of a program of promotional actions aimed at bringing new visitors from targeted third countries to Europe. In 2017, ETC was designated as the official strategic partner of the European Commission for the implementation of the promotional activities in the framework of the 2018 EU-China Tourism Year. Additionally, ETC collaborates with other EU institutions such as the European Parliament in its efforts to further advance tourism policies at EU level.
There are two other relevant activities that ETC is currently implementing: the Climate Action Plan and the Rail Tourism Awards.
ETC has launched its Climate Action Plan with the aim of addressing the urgency of climate action, halving emissions generated by ETC's operations, as well as supporting engagement in climate action among its member National Tourism Organisations (NTOs), and leading the way for tourism stakeholders in Europe.
As a signatory of the Glasgow Declaration on Climate Action in Tourism since 2022, ETC is also committed to building a consistent carbon reduction strategy and amplifying climate action by actively supporting ETC member National Tourism Organisations (NTOs) to commit to Net Zero.
Since 2021, ETC has been partnering up with Eurail to organise the yearly competition to award marketing campaigns which promote train travel as a sustainable tourism model across Europe.
The European Travel Commission is registered in Belgium as a non-profit international association. Its financial resources come from membership contributions. During past years, ETC was awarded EU funding on an ad hoc basis for the promotion of Destination Europe. ETC currently focuses its activities in the following areas:
ETC activities are implemented by the Executive Unit based in Brussels under the guidance of the Board of Directors, and with the support of a number of expert groups: the Market Intelligence Group, the Marketing Group, and the Overseas Chapters.
ETC organizes a General Meeting twice a year to decide on the budget and the program of work. The Board of Directors is the ETC's steering committee and consists of the President, up to three Vice-Presidents, the permanent members and maximum 7 non-permanent members. The permanent members are Austria, Belgium, France, Germany, Italy, and Spain. Non-permanent members rotate every 2 years and come from one of each of the 7 geographic groups. In 2017, the CEO of Visit Flanders (Belgium), Peter De Wilde, was re-elected as the ETC President for his 2nd term and was followed by the Presidency of Luís Araújo from Turismo de Portugal. In May 2023, Miguel Sanz, Director General of Tours pain, has been elected as the President of ETC for a 3 year term.
The Executive Unit administers the organization from its headquarters in Brussels under the leadership of the Executive Director. In 2012, Eduardo Santander was appointed as the Executive Director of ETC.
The Marketing Group is the ETC's think tank for all issues related to the promotion of Europe as a destination and a platform for sharing information and best practices. The Market Intelligence Group consists of the research directors of the member NTOs and is responsible for the ETC's research program.
ETC has set up Overseas Chapters in its key markets. The first Overseas Chapter (previously called Operations Group) was set up, and continues to exist, in New York. The US Chapter also served the Canadian market until a separate chapter was set up in 1978. Other Overseas Chapters are currently active in Brazil, China, Australia and Japan. Each chapter is responsible for a joint program of activities for the promotion of Destination Europe in their respective markets.
Tourism is travel for pleasure, and the commercial activity of providing and supporting such travel. UN Tourism defines tourism more generally, in terms which go "beyond the common perception of tourism as being limited to holiday activity only", as people "travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure and not less than 24 hours, business and other purposes". Tourism can be domestic or international, and international tourism has both incoming and outgoing implications on a country's balance of payments.
A tourist attraction is a place of interest that tourists visit, typically for its inherent or an exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement.
Tourism in Australia is an important part of the Australian economy, and comprises domestic and international visitors. Australia is the fortieth most visited country in the world according to the World Tourism Organization. In the financial year 2018/19, tourism was Australia's fourth-largest export and over the previous decade was growing faster than national GDP growth. At the time it represented 3.1% of Australia's GDP contributing A$60.8 billion to the national economy.
Cultural tourism is a type of tourism in which the visitor's essential motivation is to learn, discover, experience and consume the cultural attractions and products offered by a tourist destination. These attractions and products relate to the intellectual, spiritual, and emotional features of a society that encompasses arts and architecture, historical and cultural heritage, culinary heritage, literature, music, creative industries as well as the living cultures with their lifestyles, value systems, beliefs and traditions.
LGBTQ tourism is a form of tourism marketed to gay, lesbian, bisexual, transgender and queer (LGBTQ) people. People might be open about their sexual orientation and gender identity at times, but less so in areas known for violence against LGBTQ people.
Incredible India is the name of an international tourism campaign launched by the Government of India in 2002 to promote tourism in India. The "Incredible India" title was officially branded and promoted since 2002. The exclamation mark forms the 'I' of India. The exclamation used creatively across several visuals complements the concept behind the word "Incredible".
Business tourism or business travel is a more limited and focused subset of regular tourism. During business tourism (traveling), individuals are still working and being paid, but are doing so away from both their workplace and home.
Tourism in Cyprus occupies a dominant position in the country's economy, and has significantly impacted its culture and multicultural development throughout the years. In 2006, the tourism industry made up 10.7% of the country's GDP and the total employment in the tourism industry was estimated at 113,000 jobs. With a usual minimum of around 4 million tourist arrivals per year, it is the 40th most popular destination in the world and the 6th most popular per capita of local population. Cyprus has been a full member of the World Tourism Organization since 1975.
The Pacific Asia Travel Association (PATA) is a membership association working to promote the responsible development of travel and tourism in the Asia Pacific region.
The Oklahoma Department of Tourism and Recreation is a department of the government of Oklahoma within the Tourism and Branding Cabinet. The Department is responsible for regulating Oklahoma's tourism industry and for promoting Oklahoma as a tourist destination. It is the Department which established regional designations for the various parts of the state which are in common use today: Red Carpet Country, Green Country (Northeast), Frontier Country (Central), Choctaw Country (Southeast), Chickasaw Country, and Great Plains Country (Southwest).
The World Travel Monitor (WTM) / European Travel Monitor (ETM) is a worldwide tourism information system detailing the foreign (outbound) travel behaviour practiced by a country’s respective resident population.
The International Inbound Travel Association, formerly known as the Receptive Services Association of America, is a 501(c)6 trade association of major North American–based receptive tour operator companies and suppliers. Based in Lexington, Kentucky, IITA is the only association focused solely on international inbound travel to the United States.
The American Bus Association (ABA) serves as a trade association for motorcoach operators and tour companies operating in the United States and Canada. With its headquarters situated in Washington, D.C., the association has a membership comprising approximately 1,000 companies engaged in bus operations or bus-based tours, alongside around 2,800 organizations representing the broader travel and tourism industry. Additionally, several hundred suppliers of buses and related products and services are affiliated with the ABA.
Africa Travel Association (ATA) is a non-profit international travel industry trade association established in 1975.
The Seychelles Tourism Board (STB), a public/private sector body headed by CEO Mrs. Sherin Francis, with Mrs. Kathleen Mason as Chairperson, oversees most aspects of Seychelles' tourism industry whose Minister is Mr. Didier Dogley. The Seychelles Tourism Board is responsible for the promotion and marketing of the Seychelles islands as the preferred tourist destination.
Welcome Chinese is a hospitality standard, brand and company founded in 2013 and headquartered in China. It was developed by the marketing and communications firm Select Holding Ltd, together with the China Tourism Academy (CTA), board of the China National Tourism Administration (CNTA). Company's purpose is to help Chinese tourists to feel more comfortable, travel easier and feel welcome overseas. Another goal is to help global hotels/resorts, museums, amusement parks, transportation hubs and all other sightseeing and tourist destinations to reach China's market through promotional activities.
Fashion tourism is a niche market segment evolved out of three major sectors: Creative Tourism, Cultural Tourism and Shopping Tourism. Fashion Tourism can be defined as “the interaction between Destination Marketing Organizations (DMOs), trade associations, tourism suppliers and host communities, with people travelling to and visiting a particular place for business or leisure to enjoy, experiment, discover, study, trade, communicate about and consume fashion.”
Thessaloniki Convention & Visitors Bureau—known as TCVB —was the first such bureau that operated in Greece. It was founded by the Thessaloniki Hotel Association (THA) in 2000, operated as a non‑profit organization and was active until 2009. The main goal of TCVB was to establish the city of Thessaloniki as an internationally recognized conference city and a popular destination for incentive travel.
From the establishment of the European Economic Community in 1957 until the breakup of Yugoslavia in the early 1990s, thus during the Cold War period, the Socialist Federal Republic of Yugoslavia was the first socialist state to develop relations with the organisation. Notwithstanding occasional and informal proposals coming from both sides, Yugoslavia never became a full member state of the EEC.
Mariana Oleskiv is a Ukrainian high-ranking official who has been working in the field of tourism and MICE since 2002.