Abbreviation | AHLA |
---|---|
Predecessor |
|
Formation | January 1, 1953 |
Type | NGO |
Legal status | Trade association |
Purpose | Hospitality industry resource |
Headquarters | Washington, D.C., U.S. |
Location |
|
Coordinates | 38°54′04″N77°01′42″W / 38.901023°N 77.028464°W |
Official language | English |
Website | AH&LA |
The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers. Its role at various times has included the publication of hotel directories, market research, support of standardization efforts, public or political advocacy for the interests of hotel owners and the establishment or promotion of training programs and facilities for hotel personnel.
The American Hotel Protective Association, founded in 1910 as a regional trade association in Chicago, [1] became the American Hotel Association in 1917. The AHA's first president, Frank Dudley, identified rapid expansion of the US hotel industry as vulnerable to a shortage of trained personnel which could not be filled by the then-common practice of recruiting European hotel workers. With the backing of Ellsworth Milton Statler and of the Federal Board of Vocational Training, the group promoted college-level training in hotel management and the creation of the Cornell Hotel School at Cornell University under dean Howard Meek. [2]
Hôteliers thrived during the Roaring Twenties; in 1928, the AHA Red Book listed 25,900 hotels with 1,525,000 rooms distributed widely across the US, with fewer hotels in the ex-Confederate South because racial segregation excluded many travellers, including African Americans. (These segregated travellers used the Negro Motorist Green Book to find accommodations.) [3] Properties were forced to adapt to the newfound popularity of the motorcar, adding parking and establishing locations on main highways; the number of rooms in each newly constructed hotel was increasing. Prohibition hurt the hotel trade by cutting into revenue from food and beverage operations, [4] but the Great Depression would prove disastrous for business. Overexpansion during the 1920s left excess inventory in the Depression era. The 1933 National Industrial Recovery Act, which sought to employ nationwide trade organisations to regulate wages and prices to halt a deflationary spiral, drew strong opposition from hotel owners (who saw it as a prelude to unionisation) and from the association. [3] Fewer people were travelling overall and hotels were losing market share to less expensive "tourist courts", a new pattern of small clusters of hastily constructed cabins which were the predecessors of the early roadside motels. Two out of three US hotels went into receivership. [5]
Initial attempts to include "tourist courts" in AHA's scope were doomed as the interests of the motel owners were in direct conflict with the existing hotels whose rates were being undercut by the new entrants. [3] Various motel-specific groups, such as the American Motor Hotel Association, filled this gap.
The motels were ultimately included in 1962 with AHA becoming AHMA, the American Hotel and Motel Association. [5]
The American Hotel and Lodging Association now is significantly involved in lobbying on behalf of the hotel industry's goals. [6]
In 1952, the AHA approached Mississippi State University to operate an extension training curriculum, the American Hotel Institute .
The association also proposed that members standardise various tasks within each hotel operation, from accounting [4] to training and customer service, [3] as a means to improve operational efficiency. As early as 1928, it worked with supplier groups to advocate standardisation for tableware and porcelain china throughout the hotel. [7]
The group's stance on tipping in hotels has varied from careful neutrality in the pre-WW1 era (when unions were protesting that owners should pay their staff a fair wage instead of shifting the burden to the client) [8] to advocating clients provide generous gratuities to a long list of personnel in its 2013 Gratuity Guide. [2]
In response to complaints of overcharging for calls from in-room telephones, the association has supported the FCC's protection of a travellers' right to select which carrier provides operator services. [9]
AHLA provides best practices and information about bed bugs. [10]
AHA has supported market research to gauge user demand for specific amenities, such as fitness centres, in tourist hotels. [11]
The organisation hosts various committees, conventions and workshops. The American Hotel Association Directory Corporation, a subsidiary, published Lodging magazine and the Directory of Hotel and Motel Companies. [1]
The American Hotel and Lodging Association has been one of the leading advocates of resort fees. [12] Resort fees are extra mandatory fees that are not included in the advertised hotel price. [13] A Federal Trade Commission (FTC) report from January 2017 said that resort fees are likely to harm consumers. [14]
In addition to advocating for resort fees, the AHLA has entered the advocacy work against short term home sharing. [15] [16]
The AHLA has been doubled their political action committee (PAC) budget over two years (from 2014 to 2016). [17] Many of the politicians who have received significant contributions from the American Hotel and Lodging Association PAC advocate for resort fees [18] and against home sharing. [6] [19]
The American Hotel & Lodging Educational Institute (AHLEI) is a nonprofit member benefit of the AHLA. Established in 1953, it provides hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
The AHLEI provides materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides. It certifies the competencies in conjunction with academia and industry experts for more than 20 positions in the hospitality industry, with designations ranging from the specialty to executive levels. [20] [21]
The AHELI has more than 90 licensed affiliates in 54 countries. It has offices in Lansing, Michigan, Orlando, Florida and India, and holds exclusive Hospitality Education Program (HEP) license agreements in 45 countries throughout Europe, Asia, the Middle East, Africa, and Latin America.[ citation needed ]
Most certifications, [22] especially Certified Hotel Administrators (CHAs), can earn undergraduate or graduate credit for their certification when they enroll in certain American Public University programs of study. The American Council on Education (ACE) determined the CHA certification is worth six semester credits at an upper-division baccalaureate degree level and three semester credits at a graduate degree level. [23]
A motel, also known as a motor hotel, motor inn or motor lodge, is a hotel designed for motorists, usually having each room entered directly from the parking area for motor vehicles rather than through a central lobby. Entering dictionaries after World War II, the word motel, coined as a portmanteau of "motor hotel", originates from the defunct lodging compound establishment; The Milestone Mo-Tel in San Luis Obispo, California, which was built in 1925. The term referred to a type of hotel consisting of a single building of connected rooms whose doors faced a parking lot and in some circumstances, a common area or a series of small cabins with common parking. Motels are often individually owned, though motel chains do exist.
Motel 6 is an American chain of motels with locations in the United States and Canada. The chain was founded in Santa Barbara, California, in 1962 by William W. Becker and Paul Greene, and derives its name from the fact that rooms initially cost only six dollars.
Days Inn is a hotel chain headquartered in the United States. It was founded in 1970 by Cecil B. Day, who opened the first location in Tybee Island, Georgia. The brand is now a part of the Wyndham Hotels and Resorts, headquartered in Parsippany, New Jersey, which used to be a part of Cendant. As of December 31, 2023, Days Inn includes 1,501 locations worldwide with 114,216 rooms.
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars.
Travelodge or Travelodge by Wyndham refers to several hotel chains around the world. Current operations include the United States, Canada, the United Kingdom, Spain, Ireland, New Zealand, Australia and several countries in Asia. As of December 31, 2018, it had 435 properties with 31,005 rooms.
Hampton by Hilton, formerly Hampton Inn or Hampton Inn & Suites, is an American chain of hotels trademarked by Hilton Worldwide. The Hampton hotel brand is a chain of moderately priced, budget to midscale limited service hotels with limited food and beverage facilities. Most Hampton hotels are independently owned and operated by franchisees, though a few are managed by Hilton. Hampton by Hilton is one of the largest hotel franchises in the U.S. As of March 2024, the Hampton franchise includes 3,000 hotels in 40 countries and territories.
Wyndham Hotels & Resorts, Inc., is an American hospitality company based in Parsippany, New Jersey, United States. It describes itself as the largest hotel franchisor in the world, with 9,100 locations.
Knights Inn is an American full-limited service hotel chain owned by Red Lion Hotels Corporation and based in Denver, Colorado. Knights Inn used to be built with all-exterior corridors and medieval-inspired architecture, but the chain now has updated options for all Knights Inn properties.
Rodeway Inn is a chain of economy-priced hotels in the United States and Canada. Founded by Michael Robinson in 1962, the franchise is now led by Choice Hotels corporation.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management, revenue management, financial accounting, purchasing, and other functions. The title "hotel manager" or "hotelier" often refers to the hotel's general manager who serves as a hotel's head executive, though their duties and responsibilities vary depending on the hotel's size, purpose, and expectations from ownership. The hotel's general manager is often supported by subordinate department managers that are responsible for individual departments and key functions of the hotel operations.
Vantage Hospitality Group Inc. was an American hotel corporation, operating hotels in the United States and internationally. Its brands include Best Value Inn and Lexington by Vantage. In 2016, Vantage Hospitality Group was acquired by Red Lion Hotels Corporation.
A referral hotel chain is a type of hotel franchise. It is a type of hotel that operates independently but maintains affiliation with a given chain. To stay within the chain, the hotel must meet certain minimum criteria.
The Asian American Hotel Owners Association (AAHOA) is a trade association that represents hotel owners. As of 2022, AAHOA says it has approximately 20,000 members who own about 60% of the hotels in the United States. AAHOA provides service and support for hoteliers through its educational offerings, policy and political advocacy for the interests of hotel owners, opportunities for professional development, and community engagement.
HVS is a consulting firm that specializes in providing services to the hospitality industry. As of 2020, HVS operated out of 47 offices located in North America, Europe, Asia, Africa and the Middle East. HVS offers expertise across all types of hospitality assets, including hotels, restaurants, casinos, shared-ownership lodging, mixed-use developments, golf courses, and spa and wellness, as well as conventions, sports, and entertainment facilities. In addition to market studies, feasibility studies, and appraisals, HVS provides multiple hospitality services and specializations in areas such as executive recruitment, brokerage, hotel management, asset management, operational consulting, litigation support, court-appointed receivership services, hospitality interior design, tax advisory, and hotel brand and management selection.
Red Carpet Inn is a chain of hotels and motels, with locations in the United States and Bahamas. Red Carpet Inn Brands are part of the Hospitality International system and are individually owned and operated.
Scottish Inns is a motel chain in the United States. It is a brand of Hospitality International.
A resort fee, also called a facility fee, a destination fee, an amenity fee, an urban fee, a resort charge, or a hidden hotel booking fee, is an additional fee that a guest is charged by an accommodation provider, usually calculated on a per day basis, in addition to a base room rate.
Budget Host is an American lodging chain.
Hospitality International is a chain of hotels and motels in the United States and Canada. Their brands include Red Carpet Inn and Scottish Inns.