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Door-to-door is a canvassing technique that is generally used for sales, marketing, advertising, evangelism or campaigning, in which the person or persons walk from the door of one house to the door of another, trying to sell or advertise a product or service to the general public or gather information. People who use this sales approach are often known as traveling salesmen, or by the archaic name drummer (someone who "drums up" business), and the technique is also sometimes called direct sales . A variant of this involves cold calling first, when another sales representative attempts to gain agreement that a salesperson should visit.
Historically, this was a major method of distributing goods outside large towns, with the salesmen, often self-employed known as pedlars or peddlers, also hawkers. With the huge growth of retail shops in the 19th century, it became less important, and the development of mail order and finally sales via the internet gradually reduced its significance in advanced economies except in a few fields, such as repairs and improvements to homes.
Products or services sold door-to-door are generally in one of seven industries: cable, telecommunications, solar, energy, security, landscaping and construction. [1] There are also many multi-level marketing products sold door-to-door. [2] The industries accounting for the largest share of direct-sales revenue include construction and telecommunications. [3] The largest subset of these would be the home improvement products/services where items sold could be new or repaired roofs, siding, new replacement windows, and decorative stone. As of 2008 [update] the business model of many companies that participate in this type of direct marketing has changed with the growth of the Information Age. Products sold door-to-door are now more likely to be more subtle in nature: such as sheets of coupons to events or local businesses, season tickets to local professional sports teams (both of these are known in the industry as "Cert [or certificate] Sales", or subscriptions to home television services or broadband internet services. Telecommunications companies like Verizon Communications (Fios), Comcast (cable television and internet) and AT&T (U-verse TV) all contract with various marketing companies for nationwide sales fulfillment at the residential level. While the practice of the salesman carrying a bag of goods on his shoulder to sell to the public declined with advances made in technology and internet selling, there has been a resurgence of door-to-door selling in recent years, especially in the energy and solar industries, such as SolarCity and Vivint Solar). [4] [5] [6]
In the United States, some communities attempted to criminalize this form of selling by passing what is known as a Green River Ordinance which bans all door-to-door sales. In 1933, the United States Court of Appeals for the Tenth Circuit upheld such a law valid [7] but in 1976 the Supreme Court extended the First Amendment to commercial speech [8] and in 1980 set forth a four-pronged test regarding the regulation of door-to-door selling: [9]
If a regulation meets these criteria, it is most likely legal.
In 2011, door-to-door sales was named one of the top 10 dead or dying career paths with an 18 percent decline in positions expected by 2018. [11] Instead, between 2012 and 2013, door-to-door sales positions started growing 34% year-over-year. [1] In 2017 the market is believed to be worth $36 billion, an increase of $7.7 billion since 2009 (or $4 billion if adjusted for inflation). [12] [13] As of 2017, the research shows that 20.5 million people in the United States have signed agreements with direct selling companies making them eligible to purchase discounted products and resell them that at a profit, and to sponsor others individuals who also can sell the products. [13]
New technologies have also changed door-to-door sales' efficacy and appeal for organizations. Expansive databases of American households pull together demographic information, consumer data, and past-canvassing profiles to allow precise targeting of potential buyers. Corporations no longer knock on all the doors in an area, instead they focus on people most likely to buy their products or services. [14]
Police detectives many times will go door-to-door at residences that exist nearby a crime scene, to see if the victim or suspect may have known (or may have been known by) any of the residents in the general vicinity, or to gather information from potential witnesses. [15]
The Bible records that Jesus sent out his disciples to evangelize by visiting peoples homes in pairs of two believers (cf. Luke 10:1–12). [16]
Accordingly, in Christianity, Methodist churches aligned with the holiness movement engage in door-to-door evangelism; in this tradition, it is frequently referred to as "calling". [17] Baptist congregations are known for door-to-door evangelism as well. In both the Holiness Methodist and Baptist Christian traditions, those visiting people's homes commonly distribute gospel tracts to residents. [18]
Restorationist groups, such as Jehovah's Witnesses, Seventh-Day Adventists and the Church of Jesus Christ of Latter-day Saints, are known for door-to-door evangelizing and proselytizing.
Snake oil is a term used to describe deceptive marketing, health care fraud, or a scam. Similarly, snake oil salesman is a common label used to describe someone who sells, promotes, or is a general proponent of some valueless or fraudulent cure, remedy, or solution. The term comes from the "snake oil" that used to be sold as a cure-all elixir for many kinds of physiological problems. Many 18th-century European and 19th-century United States entrepreneurs advertised and sold mineral oil as "snake oil liniment", making claims about its efficacy as a panacea. Patent medicines that claimed to be a panacea were extremely common from the 18th century until the 20th century, particularly among vendors masking addictive drugs such as cocaine, amphetamine, alcohol, and opium-based concoctions or elixirs, to be sold at medicine shows as medication or products promoting health.
Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. A period during which goods are sold for a reduced price may also be referred to as a "sale".
Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
Deutsche Telekom AG is a German telecommunications company headquartered in Bonn and is the largest telecommunications provider in Europe by revenue. It was formed in 1995 when Deutsche Bundespost, a state monopoly at the time, was privatized. Since then, Deutsche Telekom has consistently featured among FortuneMagazine's top Global 500 companies by revenue, with its ranking as of 2023 at number 79. In 2023, the company was ranked 41st in the Forbes Global 2000. The company operates several subsidiaries worldwide, including the mobile communications brand T-Mobile. It is the world's fifth-largest telecommunications company by revenue.
Bait-and-switch is a form of fraud used in retail sales but also employed in other contexts. First, the merchant "baits" the customer by advertising a product or service at a low price; then when the customer goes to purchase the item, they discover that it is unavailable, and the merchant pressures them instead to purchase a similar but more expensive product ("switching").
Tupperware is an American company that manufactures and internationally distributes preparation, storage, and serving containers for the kitchen and home. It was founded in 1942 by Earl Tupper, who developed his first bell-shaped container and introduced the products to the public in 1946.
Direct marketing is a form of communicating an offer, where organizations communicate directly to a pre-selected customer and supply a method for a direct response. Among practitioners, it is also known as direct response marketing. In contrast to direct marketing, advertising is more of a mass-message nature.
Personal selling occurs when a sales representative meets with a potential client for the purpose of transacting a sale. Many sales representatives rely on a sequential sales process that typically includes nine steps. Some sales representatives develop scripts for all or part of the sales process. The sales process can be used in face-to-face encounters and in telemarketing.
Debitel AG was one of the largest mobile telephone services providers in Europe, offering a wide range of telecommunication products – mobile and land-line telephony as well internet services. At its peak, the business commanded a 47% market share of the mobile service provider market in Germany with 12.4% of the overall mobile telephone market as of 2004. The company boasted over 10.2 million customers of which 8.3 million were resident in Germany.
Kleeneze is a British homeware company operating throughout the United Kingdom providing everyday laundry and cleaning staples and appliances, to UK retailers. Founded in 1923 in Hanham, Bristol, it is now owned by Manchester-based brands house Ultimate Products, as part of their wider portfolio of homeware brands.
Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. It is an attempt to convince potential customers to purchase the salesperson's product or service. Generally, it is an over-the-phone process, making it a form of telemarketing, but can also be done in-person by door-to-door salespeople. Though cold calling can be used as a legitimate business tool, scammers can use cold calling as well.
The Link was an internet based mobile phone and communications retailer in the United Kingdom. It was owned by Dixons Retail, the United Kingdom's largest consumer electronics retail group, and traded online through a dedicated retail website, which in addition to mobile phones also offered satellite navigation systems and broadband Internet services.
Empresa de Telecomunicaciones de Cuba S.A. is the Cuban state company that provides telephony and communications services in Cuba. It is the sole lawful provider of telephony and telecommunications permitted by the Cuban penal code, constituting a communications state monopoly that has 8 million clients, both national and foreign.
Southwestern Advantage, is an education material sales company based in Nashville, TN. The privately owned company recruits college and university students as independent contractors to sell educational books, apps, and website subscriptions door-to-door using direct selling methods. Southwestern Advantage is part of the Southwestern Family of Companies.
Christians have used many different approaches to spread Christianity via the practice of evangelism. Christianity began with only a few different evangelistic approaches, but over the years, many different forms of evangelism have been employed by various groups to spread their faith. Many of these forms of evangelism are often employed in only certain parts of the world by Christians in different geographical areas. In particular, most new approaches to evangelism today have arisen out of Europe or the United States, especially when new technologies are used for the effort of evangelism.
The Direct Selling Association (DSA) is a trade association in the United States that represents direct selling companies, primarily those that use multi-level marketing compensation plans. On behalf of its members' companies, the DSA engages in public relations and lobbying efforts against regulation of the multi-level marketing industry, and it funds political candidates through a political action committee.
Multi-level marketing (MLM), also called network marketing or pyramid selling, is a controversial and sometimes illegal marketing strategy for the sale of products or services in which the revenue of the MLM company is derived from a non-salaried workforce selling the company's products or services, while the earnings of the participants are derived from a pyramid-shaped or binary compensation commission system.
Cutco Corporation, formerly Alcas Corporation, is an American company that sells cutlery, predominantly through multi-level marketing. It is the parent company of CUTCO Cutlery Corp., Vector Marketing, Ka-Bar Knives, and Schilling Forge.
Euphony Communications Ltd was a privately owned direct marketing company based in High Wycombe and then Reading, UK. It originally sold products and services in the communications market of the UK and Belgium.
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