Media manipulation

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Examples of televised manipulation can be found in news programs that can reach mass audiences. Pictured is the Polish newscast program Dziennik, infamous for having attempted to slander capitalism in then-communist Poland using emotive and loaded language. Kozera DTV.jpg
Examples of televised manipulation can be found in news programs that can reach mass audiences. Pictured is the Polish newscast program Dziennik , infamous for having attempted to slander capitalism in then-communist Poland using emotive and loaded language.

Media manipulation refers to orchestrated campaigns in which actors exploit the distinctive features of broadcasting mass communications or digital media platforms to mislead, misinform, or create a narrative that advance their interests and agendas. [1] [2] [3]

Contents

In practice, media manipulation tactics may include the use of the use of rhetorical strategies including logical fallacies, deceptive content like disinformation, and propaganda techniques, and often involve the suppression of information or points of view by crowding them out, by inducing other people or groups of people to stop listening to certain arguments, or by simply diverting attention elsewhere. In Propaganda: The Formation of Men's Attitudes , Jacques Ellul writes that public opinion can only express itself through channels which are provided by the mass media of communication – without which there could be no propaganda. [4] It is used within public relations, propaganda, marketing, etc. While the objective for each context is quite different, the broad techniques are often similar.

As illustrated below, many of the more modern mass media manipulation methods are types of distraction, on the assumption that the public has a limited attention span.

Contexts

Activism

Activism is the practice or doctrine that has an emphasis on direct vigorous action especially supporting or opposing one side of a controversial matter. [5] It is quite simply starting a movement to affect or change social views. It is frequently started by influential individuals but is done collectively through social movements with large masses. These social movements can be done through public rallies, strikes, street marches, and social media. [6]

Advertising

"Daisy", a TV commercial for the re-election of U.S. President Lyndon B. Johnson. It aired only once, in September 1964, and is considered both one of the most controversial and one of the most effective political ads in U.S. history.

Advertising is a form of promotion that seeks to persuade a specific audience to purchase a good or service. One of the first types of marketing, it aims to influence its target market to either buy, sell, or carry out a particular action. [7] This tends to be done by businesses who wish to sell their product by paying media outlets to show their products or services on television breaks, banners on websites and mobile applications.

These advertisements are not only done by businesses but can also be done by other groups. Non-commercial advertisers are those who spend money on advertising in the hope of raising awareness for a cause or promoting specific ideas. [8] These include interest groups, political parties, government organizations, and religious movements. Most of these organizations intend to spread a message or sway public opinion rather than sell products or services. Advertising can be found not only on social media but also on billboards, in newspapers, in magazines, and even through word of mouth.

Hoaxing

A hoax is something intended to deceive or defraud. Misleading public stunts, scientific frauds, false bomb threats and business scams are examples of hoaxes. [9]

Propagandizing

Propagandizing is a form of communication that is aimed at influencing the attitude of a community toward some cause or position by presenting only one side of an argument. Propaganda is commonly created by governments, but some forms of mass communication created by other influential organizations can be considered propaganda. As opposed to impartially providing information, propaganda, in its most basic sense, presents information primarily to influence an audience. Propaganda is usually repeated and dispersed over a wide variety of media in order to create the desired result in audience attitudes. While the term propaganda has justifiably acquired a strongly negative connotation by association with its most manipulative and jingoistic examples (e.g. Nazi propaganda used to justify the Holocaust), propaganda in its original sense was neutral, and could refer to uses that were generally benign or innocuous, such as public health recommendations, signs encouraging citizens to participate in a census or election, or messages encouraging persons to report crimes to the police, among others. [10]

Propaganda uses societal norms and myths that people hear and believe. Because people respond to, understand and remember more simple ideas this is what is used to influence people's beliefs, attitudes and values. [11]

Psychological warfare

Psychological warfare is sometimes considered synonymous with propaganda. The principal distinction is that propaganda occurs typically within a nation, whereas psychological warfare usually takes place between nations, often during war or the cold war. Various techniques influence a target's values, beliefs, emotions, motives, reasoning, or behavior. Target audiences can be governments, organizations, groups, and individuals.

This tactic has been used in multiple wars throughout history. During World War II, the western Allies, expected that the Soviet Union would drop leaflets on the US and England. During the conflict with Iraq, American and English forces dropped leaflets, with many of the leaflets telling the people how to surrender. In the Korean War both sides would use loud speakers from the front lines. [12] In 2009 people in Israel in the Gaza war received text messages on their cell phones threatening them with rocket attacks. The Palestinian people were getting phone calls and leaflets warning them that they were going to drop rockets on them. These phone calls and leaflets were not always accurate. [13]

Public relations

Public relations (PR) is the management of the flow of information between an individual or an organization and the public. PR may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. PR is generally created by specialized individuals or firms at the behest of already public individuals or organizations as a way of managing their public profile.

Techniques

Internet manipulation

Astroturfing

Astroturfing is when there is an intent and attempt to create the illusion of support for a particular cause, person, or stance. While this is mainly connected to and seen on the internet, it has also happened in newspapers during times of political elections. [14]  Corporations and political parties try to imitate  grassroots  movements in order to sway the public to believing something that is not true. [15]

Examples of typical Clickbait with headlines containing exaggerated or sensationalized information. Example clickbait adverts (cropped).jpg
Examples of typical Clickbait with headlines containing exaggerated or sensationalized information.

Clickbait

Clickbait refers to headlines of online news articles that are sensationalized or sometimes wholly fake. It uses people's natural curiosity to get people to click. In some cases clickbait is used to generate income; more clicks mean more money is made with advertisers. [16] But these headlines and articles can also be used to influence a group of people on social media. In some cases, they are constructed to appeal to the interest group's pre-existing biases and thus to be shared within filter bubbles. [17]

Information laundering

Information laundering is a method of using a less trusted or less popular platform to publish a story of dubious origin or veracity for the purposes of reporting on that report rather than the story itself. This technique serves to insulate the secondary, more established media from having to issue a retraction if the report is false. Generally, secondary reports will report that the original report is reporting without verifying or making the report themselves. [18]

Search engine marketing

In search engine marketing, websites use market research from past searches and other sources to increase their visibility in search engine results pages. This allows them to guide search results along the lines they desire, thereby influencing searchers. [19]

Businesses have many tactics to entice customers to their websites to generate revenue, such as banner ads, search engine optimization and pay-per-click marketing tools. They all serve a different purposes and use different tools that appeal to multiple types of users. Banner ads appear on sites in an attempt to attract visitors to a linked website. Search engine optimization is a technique in which a website is optimized to received a higher ranking from the search engine, causing it to be returned more often in searches. [20] [21] Pay-per-click involves certain words being highlighted because they were bought by advertisers to then redirect to a page containing information or selling whatever that word pertained to. By using the internet, users are susceptible to these types of advertisements without a clear advertising campaign being viewed.

Distraction

Distraction by major events

Commonly known as "smoke screen", this technique consists of making the public focus its attention on a topic that is more convenient for the propagandist. This particular type of media manipulation has been referenced in popular culture. For example, the movie Wag the Dog (1997) illustrates how the public can be deceitfully distracted from an important topic by presenting another whose only quality is that of being more attractive.

Politicians might distract the public from domestic issues by diverting attention to global issues in order to reduce pressure domestically. [22]

Distracting the public

This is a variation of the traditional arguments known, in logic as ad hominem and ad populum but applied to countries instead of individuals. This technique consists of refuting arguments by appealing to nationalism or by inspiring fear and hate toward a foreign country or all foreigners. It has the potential to be important since it gives the propagandists the power to discredit any information coming from other countries. [23]

Some examples are:

Q: "What do you think about Khokara's politics on X matter?" A: "I think they've been wrong about everything for the last 20 years or so..."

Q: "Your idea is quite similar to the one proposed in Falala." A: "Are you suggesting Falala is a better country than ours?"

Straw man fallacy

An informal fallacy. The "straw man" consists of appearing to refute the opponent's argument while attacking another topic. For it to work correctly the topic that was refuted and the one that should have been refuted need to be similar.

Distraction by scapegoat

This is a combination of the straw man fallacy and the ad hominem argument. It is often used to incriminate someone in order to argue the innocence of someone else.

Audio manipulation

Audio manipulation is an artificially generated audio created by artificial intelligence (AI) to create a realistic-replication of someone's voice. AI uses machine learning models and can replicate the specific characteristics of a target voice, such as pitch, tone, and cadence. It is commonly used to deceive and cause disruption. [24] This is often referred to as Audio Deepfake. Audio manipulation may be used to clean or enhance an audio for entertainment industry projects, or in the case of deepfakes, used to deceive and commit fraud for profit or influence.

Photo manipulation

Visual media can be transformed through photo manipulation, commonly called "photoshopping." This can make a product, person, or idea seem more appealing. Specific product features are highlighted to attract and persuade the public, and specific editing tools are used to enhance the photo. Some techniques include cropping, resizing, airbrushing, color-enhancing, and removing or adding subjects from the original image. The motivation for photo manipulation may be for pure artistic creativity or more nefarious reasons to deceive. Photo manipulation is used extensively in the advertising and fashion industry and has been the subject of controversy for its part in false advertising and promoting unrealistic images of beauty. [25]

Video manipulation

Video manipulation is a variant of media manipulation that targets digital video using a combination of traditional video processing and video editing techniques and auxiliary methods from artificial intelligence like face recognition. In typical video manipulation, the facial structure, body movements, and voice of the subject are replicated in order to create a fabricated recording of the subject. The applications of these methods range from educational videos to videos aimed at (mass) manipulation and propaganda, a straightforward extension of the long-standing possibilities of photo manipulation. This form of computer-generated misinformation has contributed to fake news, and there have been instances when this technology was used during political campaigns in an attempt to influence the outcome. [26]

Compliance professionals

A compliance professional is an expert that utilizes and perfects means of gaining media influence. Though the means of gaining influence are common, their aims vary from political, economic, to personal. Thus the label of compliance professional applies to diverse groups of people, including propagandists, marketers, pollsters, salespeople and political advocates.

Techniques

Means of influence include, but are not limited to, the methods outlined in Influence: Science and Practice : [27]

Additionally, techniques like framing and less formal means of effective obfuscation, such as the use of logical fallacies, are used to gain compliance.

See also

Related topics

Notable compliance experts

Notable media manipulation theorists

Related Research Articles

<span class="mw-page-title-main">Propaganda</span> Communication used to influence opinion

Propaganda is communication that is primarily used to influence or persuade an audience to further an agenda, which may not be objective and may be selectively presenting facts to encourage a particular synthesis or perception, or using loaded language to produce an emotional rather than a rational response to the information that is being presented. Propaganda can be found in a wide variety of different contexts.

<span class="mw-page-title-main">Persuasion</span> Umbrella term of influence and mode of communication

Persuasion or persuasion arts is an umbrella term for influence. Persuasion can influence a person's beliefs, attitudes, intentions, motivations, or behaviours.

<span class="mw-page-title-main">Spin (propaganda)</span> Form of propaganda in public relations and politics

In public relations and politics, spin is a form of propaganda, achieved through knowingly providing a biased interpretation of an event or campaigning to influence public opinion about some organization or public figure. While traditional public relations and advertising may manage their presentation of facts, "spin" often implies the use of disingenuous, deceptive, and manipulative tactics.

Disinformation is false information deliberately spread to deceive people. Disinformation is an orchestrated adversarial activity in which actors employ strategic deceptions and media manipulation tactics to advance political, military, or commercial goals. Disinformation is implemented through attacks that "weaponize multiple rhetorical strategies and forms of knowing—including not only falsehoods but also truths, half-truths, and value judgements—to exploit and amplify culture wars and other identity-driven controversies."

<span class="mw-page-title-main">Psychological warfare</span> Information operations to assist military objectives

Psychological warfare (PSYWAR), or the basic aspects of modern psychological operations (PsyOp), has been known by many other names or terms, including Military Information Support Operations (MISO), Psy Ops, political warfare, "Hearts and Minds", and propaganda. The term is used "to denote any action which is practiced mainly by psychological methods with the aim of evoking a planned psychological reaction in other people".

An appeal to fear is a fallacy in which a person attempts to create support for an idea by attempting to increase fear towards an alternative. An appeal to fear is related to the broader strategy of fear appeal and is a common tactic in marketing, politics, and media (communication).

The following outline is provided as an overview of and topical guide to public relations:

Fake news is a type of hoax or deliberate spread of misinformation published in traditional news media or via social media.

<span class="mw-page-title-main">Misinformation</span> Incorrect or misleading information

Misinformation is incorrect or misleading information. Misinformation can exist without specific malicious intent; disinformation is distinct in that it is deliberately deceptive and propagated. Misinformation can include inaccurate, incomplete, misleading, or false information as well as selective or half-truths. In January 2024, the World Economic Forum identified misinformation and disinformation, propagated by both internal and external interests, to "widen societal and political divides" as the most severe global risks within the next two years.

<i>Propaganda</i> (book) Book by Edward Bernays

Propaganda, a book written by Edward Bernays in 1928, incorporated the literature from social science and psychological manipulation into an examination of the techniques of public communication. Bernays wrote the book in response to the success of some of his earlier works such as Crystallizing Public Opinion (1923) and A Public Relations Counsel (1927). Propaganda explored the psychology behind manipulating masses and the ability to use symbolic action and propaganda to influence politics, effect social change, and lobby for gender and racial equality. Walter Lippmann was Bernays's unacknowledged American mentor and his work The Phantom Public greatly influenced the ideas expressed in Propaganda a year later. The work propelled Bernays into media historians' view of him as the "father of public relations."

<span class="mw-page-title-main">Propaganda techniques</span> Methods of mind manipulation, often based on logical fallacies

Propaganda techniques are methods used in propaganda to convince an audience to believe what the propagandist wants them to believe. Many propaganda techniques are based on socio-psychological research. Many of these same techniques can be classified as logical fallacies or abusive power and control tactics.

Crowd manipulation is the intentional or unwitting use of techniques based on the principles of crowd psychology to engage, control, or influence the desires of a crowd in order to direct its behavior toward a specific action. This practice is common to religion, politics and business and can facilitate the approval or disapproval or indifference to a person, policy, or product. The ethicality of crowd manipulation is commonly questioned.

<i>Propaganda: The Formation of Mens Attitudes</i> Book written by Jacques Ellul

Propaganda: The Formation of Men's Attitudes (1965/1973) is a book on the subject of propaganda by French philosopher, theologian, legal scholar, and sociologist Jacques Ellul. This book appears to be the first attempt to study propaganda from a sociological approach as well as a psychological one. It presents a sophisticated taxonomy for propaganda, including such paired opposites as political–sociological, vertical–horizontal, rational–irrational, and agitation–integration. The book contains Ellul's theories about the nature of propaganda to adapt the individual to a society, to a living standard, and to an activity aiming to make the individual serve and conform.

Counterpropaganda is a form of communication consisting of methods taken and messages relayed to oppose propaganda which seeks to influence action or perspectives among a targeted audience. It is closely connected to propaganda as the two often employ the same methods to broadcast messages to a targeted audience. Counterpropaganda differs from propaganda as it is defensive and responsive to identified propaganda. Additionally, counterpropaganda consists of several elements that further distinguish it from propaganda and ensure its effectiveness in opposing propaganda messages.

<span class="mw-page-title-main">Fake news</span> False or misleading information presented as real

Fake news or information disorder is false or misleading information claiming the aesthetics and legitimacy of news. Fake news often has the aim of damaging the reputation of a person or entity, or making money through advertising revenue. Although false news has always been spread throughout history, the term fake news was first used in the 1890s when sensational reports in newspapers were common. Nevertheless, the term does not have a fixed definition and has been applied broadly to any type of false information presented as news. It has also been used by high-profile people to apply to any news unfavorable to them. Further, disinformation involves spreading false information with harmful intent and is sometimes generated and propagated by hostile foreign actors, particularly during elections. In some definitions, fake news includes satirical articles misinterpreted as genuine, and articles that employ sensationalist or clickbait headlines that are not supported in the text. Because of this diversity of types of false news, researchers are beginning to favour information disorder as a more neutral and informative term.

<span class="mw-page-title-main">Propaganda through media</span> Use of media for propaganda

Propaganda is a form of persuasion that is often used in media to further some sort of agenda, such as a personal, political, or business agenda, by evoking an emotional or obligable response from the audience. It includes the deliberate sharing of realities, views, and philosophies intended to alter behavior and stimulate people to act.

Internet manipulation is the co-optation of online digital technologies, including algorithms, social bots, and automated scripts, for commercial, social, military, or political purposes. Internet and social media manipulation are the prime vehicles for spreading disinformation due to the importance of digital platforms for media consumption and everyday communication. When employed for political purposes, internet manipulation may be used to steer public opinion, polarise citizens, circulate conspiracy theories, and silence political dissidents. Internet manipulation can also be done for profit, for instance, to harm corporate or political adversaries and improve brand reputation. Internet manipulation is sometimes also used to describe the selective enforcement of Internet censorship or selective violations of net neutrality.

<span class="mw-page-title-main">Video manipulation</span> Editing of video content for malicious intent

Video manipulation is a type of media manipulation that targets digital video using video processing and video editing techniques. The applications of these methods range from educational videos to videos aimed at (mass) manipulation and propaganda, a straightforward extension of the long-standing possibilities of photo manipulation. This form of computer-generated misinformation has contributed to fake news, and there have been instances when this technology was used during political campaigns. Other uses are less sinister; entertainment purposes and harmless pranks provide users with movie-quality artistic possibilities.

Disinformation attacks are strategic deception campaigns involving media manipulation and internet manipulation, to disseminate misleading information, aiming to confuse, paralyze, and polarize an audience. Disinformation can be considered an attack when it occurs as an adversarial narrative campaign that weaponizes multiple rhetorical strategies and forms of knowing—including not only falsehoods but also truths, half-truths, and value-laden judgements—to exploit and amplify identity-driven controversies. Disinformation attacks use media manipulation to target broadcast media like state-sponsored TV channels and radios. Due to the increasing use of internet manipulation on social media, they can be considered a cyber threat. Digital tools such as bots, algorithms, and AI technology, along with human agents including influencers, spread and amplify disinformation to micro-target populations on online platforms like Instagram, Twitter, Google, Facebook, and YouTube.

In internet slang, rage-baiting is the manipulative tactic of eliciting outrage with the goal of increasing internet traffic, online engagement, revenue and support. Rage baiting or farming can be used as a tool to increase engagement, attract subscribers, followers, and supporters, which can be financially lucrative. Rage baiting and rage farming manipulates users to respond in kind to offensive, inflammatory headlines, memes, tropes, or comments.

References

  1. ↑ Diaz Ruiz, Carlos (2023-10-30). "Disinformation on digital media platforms: A market-shaping approach". New Media & Society. doi: 10.1177/14614448231207644 . ISSN   1461-4448.
  2. ↑ Marwick, A. E., & Lewis, R. (2017). Media manipulation and disinformation online. Data & Society Research Institute
  3. ↑ Coxall, Malcolm (2 Mar 2013). Caswell, Guy (ed.). Human Manipulation - A Handbook. Cornelio Books. ISBN   978-8-4940-8532-1.
  4. ↑ Ellul, Jacques (1973). Propaganda: The Formation of Men's Attitudes, Ch. 2.Trans. Konrad Kellen & Jean Lerner. Vintage Books, New York. ISBN   978-0-394-71874-3.
  5. ↑ "Definition of Activism". Merriam-Webster. 2015.
  6. ↑ Greijdanus, Hedy; A de Matos Fernandes, Carlos; Turner-Zwinkels, Felicity; Honari, Ali; Roos, Carla A.; Rosenbusch, Hannes; Postmes, Tom (2020). "The psychology of online activism and social movements: relations between online and offline collective action". Current Opinion in Psychology. 35: 49–54. doi:10.1016/j.copsyc.2020.03.003. PMID   32330859.
  7. ↑ Young, Megan. "Marketing vs. Advertising". American Marketing Association. Retrieved 2022-10-05.
  8. ↑ "Non-commercial Advertising". Business Dictionary. 2015. Archived from the original on 2018-06-12. Retrieved 2016-04-01.
  9. ↑ Broersma, Marcel (2013). A refractured paradigm: Journalism, hoaxes and the challenge of trust. Routledge. pp. 28–44. ISBN   9780203102688.
  10. ↑ Woolley, Samuel. "Digital Propaganda: The Power of Influencers". Journal of Democracy. JOD. Retrieved April 24, 2024.
  11. ↑ "Media's Use of Propaganda to Persuade People's Attitude, Beliefs and Behaviors". web.stanford.edu. Retrieved 2017-12-03.
  12. ↑ "psychological warfare". Encyclopedia Britannica. Retrieved 2017-12-03.
  13. ↑ Jerusalem, Hazem Balousha Toni O'Loughlin in (2009-01-03). "Text messages and phone calls add psychological aspect to warfare in Gaza". The Guardian. ISSN   0261-3077 . Retrieved 2017-12-03.
  14. ↑ Bienkov, Adam (2012-02-08). "Astroturfing: what is it and why does it matter? | Adam Bienkov". The Guardian. ISSN   0261-3077 . Retrieved 2017-12-03.
  15. ↑ "10 Fake Grassroots Movements Started By Corporations To Sway Your Opinion". Business Insider. Retrieved 2017-12-03.
  16. ↑ Frampton, Ben (2015-09-14). "Is clickbait changing journalism?". BBC News. Retrieved 2017-12-03.
  17. ↑ Ohlheiser, Abby (2016-11-18). "Analysis | This is how Facebook's fake-news writers make money". The Washington Post . ISSN   0190-8286. Archived from the original on 2016-11-19. Retrieved 2022-02-27.
  18. ↑ Meleshevich, Kirill; Schafer, Bret (2018-01-09). "Online information laundering: The role of social media" (PDF). Alliance for Securing Democracy.
  19. ↑ Ratliff, James; Rubinfeld, Daniel (May 2014). "Is There a Market for Organic Search Engine Results and Can Their Manipulation Give Rise to Antitrust Liability?". Journal of Competition Law and Economics: 1–25.
  20. ↑ Kritzinger, W.; Weideman, M. (2017). "Parallel search engine optimisation and pay-per-click campaigns: A comparison of cost per acquisition". SA Journal of Information Management. 19: 1. doi:10.4102/SAJIM.V19I1.820.
  21. ↑ Almukhtar, Firas; Nawzad, Mahmoodd; Kareem, Shahab (2021). "Search engine optimization: a review" (PDF). Applied Computer Science. 17 (1): 70–80. doi:10.35784/acs-2021-07.
  22. ↑ Barberá, Pablo; et al. (January 2024). "Distract and divert: How world leaders use social media during contentious politics". The International Journal of Press/Politics . 29 (1): 47–73. doi:10.1177/19401612221102030.
  23. ↑ Yap, A (2013). "Ad Hominem Fallacies, Bias, and Testimony". Argumentation. 27 (2): 97–109. doi:10.1007/s10503-011-9260-5.
  24. ↑ Almutairi, Z.; Elgibreen, H. (2022). "A Review of Modern Audio Deepfake Detection Methods: Challenges and Future Directions". Algorithms. 15 (5): 155. doi: 10.3390/a15050155 .
  25. ↑ Brown, A (2015). "Picture [Im]Perfect: Photoshop Redefining Beauty in Cosmetic Advertisements, Giving False Advertising a Run for the Money". Texas Review of Entertainment & Sports Law. 16 (2): 87–105.
  26. ↑ Chawki, Mohamed (2024-02-24). "Navigating legal challenges of deepfakes in the American context: a call to action". Cogent Engineering. 11 (1): 6. doi: 10.1080/23311916.2024.2320971 .
  27. ↑ Cialdini, Robert B. (2000). Influence: Science and Practice . New Jersey: Allyn & Bacon. ISBN   0-321-18895-0.

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