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Company type | Private |
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Industry | Hospitality |
Predecessor | Granada |
Founded | 7 February 2001 | (Toddington)
Headquarters | Toddington, Bedfordshire, United Kingdom |
Area served | United Kingdom except Northern Ireland |
Key people |
|
Revenue | £791.282 million (2021) [1] |
Owner | USS |
Number of employees | 5,120 (2021) [1] |
Website | moto-way |
Moto Hospitality Limited, [2] [3] trading as Moto, is a British service station operator which operates 59 motorway service stations across the United Kingdom. It is currently the UK's largest service area operator.
Granada, who owned the chain of Granada motorway service stations, merged with Compass in July 2000 to form Granada Compass plc. The plan was to combine the hospitality interests of the two businesses and hive off the media division, which was done by demerging the new group into Compass plc and Granada Media in 2001.
Previously, Granada had acquired Forte plc in a £3.3bn hostile takeover on 24 January 1996. It sold its French Cote France service stations to Italy's Autogrill in December 1997. The food and hospitality division of Granada was retained by Compass, which became part of its Select Service Partner (SSP) UK division, but ownership of the Granada brand and trademark passed to the new media company. The Granada name was retained on the service stations until 23 May 2001, when the 47 sites were rebranded as Moto.
Upon rebrand, Compass originally intended to use the Moto brand across Europe. [4] In 2003, they created a joint venture with Cremonini to introduce the Moto brand across Italy. In total, 31 Italian rest stops were rebranded Moto over a 3-year period. [5] In 2007, Cremonini bought Compass' stake in the joint company, and rebranded the sites to their own brand, Chef Express. Briefly, in the early 2000s, there were also two French sites under the Moto banner.
In 2006, Moto separated from Compass Group and SSP following successful acquisition by a consortium of investors. [6] Macquarie Bank managed Moto until late 2015, when the company was sold to USS.
In 2008, Moto opened a new service station on the A1(M) at Kirk Deighton near Wetherby, Yorkshire. [7] Also in the same year, they purchased Winchester Services from Roadchef, rebranding the sites under their own name.
Moto's second new build services, at M6 junction 1 in Rugby, opened on 30 April 2021. The site introduced a new logo and corporate style - the first full update in the company's history. [8]
Moto is currently in the development stage for its third new build service area at a site located near Sawtry, Peterborough, Cambridgeshire on the A1(M).
In 2021, Moto became a franchisee of Pret A Manger and started adding stores to its busier MSA locations.
In 2022, Moto invested £13.5m in refurbishing 5 of its MSA sites to the new logo and branding, refurbishment of toilet & shower facilities, customer seating areas and food outlets. All these sites had a KFC & Pret added to the food offering. Sites upgraded included Ferrybridge, Reading, Tamworth, Stafford & Donington Park.
Until 2007, Moto sites had an own-brand shop to sell products to travellers. After a trial of WHSmith at select sites was deemed successful, the brand was rolled out to most Moto sites, with some exceptions (Leeming Bar, Tiverton and Todhills).
Also trialled were M&S Foodhalls, which were introduced in 2004 and now feature at most Moto locations.
One site, Lymm, features a barbershop. Previously, Toddington and Leigh Delamere sites also opened but have since closed.
In 1995, Granada thought that betting arcades would be useful at motorway services:
Most Moto locations have hotels:
Selected Moto sites feature an indoor or outdoor play area within or near the main building. Outdoor play areas used to be more common but have been removed from sites for various reasons. Indoor play areas were first introduced to two service areas, Leigh Delamere Westbound and Donington, in 2016. Another indoor play area opened at Rugby in 2021.
Moto operates various franchise outlets at some Extra MSA services. These include M&S Simply Food, Costa Coffee, West Cornwall Pasty Company, Krispy Kreme and Greggs.
Moto won awards for the quality of their internal training programme "Achieve In Moto" (AIM) at the Training Journal Awards in 2017. Moto won Gold in the category "Best Private/Commercial Programme" and also two Silver awards in the categories "Best Talent Development Programme" and "Best Operational Programme". [9]
Moto have won awards for the standards of cleanliness in their public toilets, winning the 'Loo of the Year Award' in 2006 (for the fourth year running). [10]
The M6 motorway is the longest motorway in the United Kingdom. It is located entirely within England, running for just over 230 miles (370 km) from the Midlands to the border with Scotland. It begins at Junction 19 of the M1 and the western end of the A14 at the Catthorpe Interchange, near Rugby before heading north-west. It passes Coventry, Birmingham, Wolverhampton, Stoke-on-Trent, Preston, Lancaster and Carlisle before terminating at Junction 45 near Gretna. Here, just short of the Scottish border it becomes the A74(M) which continues to Glasgow as the M74. Its busiest sections are between junctions 4 and 10a in the West Midlands, and junctions 16 to 19 in Cheshire; these sections have now been converted to smart motorways.
The M5 is a motorway in England linking the Midlands with the South West. It runs from junction 8 of the M6 at West Bromwich near Birmingham to Exeter in Devon. Heading south-west, the M5 runs east of West Bromwich and west of Birmingham through Sandwell Valley. It continues past Bromsgrove, Droitwich Spa, Worcester, Tewkesbury, Cheltenham, Gloucester, Bristol, Portishead, Clevedon, Weston-super-Mare, Bridgwater, Taunton, Tiverton, Cullompton terminating at junction 31 for Exeter.
The M42 motorway runs north east from Bromsgrove in Worcestershire to just south-west of Ashby-de-la-Zouch in Leicestershire, passing Redditch, Solihull, the National Exhibition Centre (NEC) and Tamworth on the way, serving the east of the Birmingham metropolitan area. The section between the M40 and junction 4 of the M6 forms – though unsigned as such – a part of Euroroute E05. Northwards beyond junction 11, the route is continued as the A42; the junctions on this section, 12–14, are numbered like a continuation of the motorway, but the road has non-motorway status from here.
Scotch Corner is a junction of the A1(M) and A66 trunk roads near Richmond in North Yorkshire, England. It has been described as "the modern gateway to Cumbria, the North East and Scotland", and is a primary destination signed from as far away as the M6 motorway, 50 miles away. The junction's name is derived from the fact that it is the point of divergence for traffic coming from London, the East Midlands and Yorkshire wishing to continue either to Edinburgh and eastern Scotland or to Glasgow and western Scotland.
A1(M) is the designation given to a series of four separate motorway sections in the UK. Each section is an upgrade to a section of the A1, a major north–south road which connects London, the capital of England, with Edinburgh, the capital of Scotland. The first section, the Doncaster Bypass, opened in 1961 and is one of the oldest sections of motorway in Britain. Construction of a new section of A1(M) between Leeming and Barton was completed on 29 March 2018, a year later than the anticipated opening in 2017 due to extensive archaeological excavations. Its completion linked the Barton to Washington section with the Darrington to Leeming Bar section, forming the longest A1(M) section overall and reducing the number of sections from five to four.
Welcome Break Limited is a British motorway service station operator that operates 35 motorway service stations in England, Scotland and Wales. It is the second-largest motorway service area operator behind Moto. It also operates hotels and motels. It is the UK arm of Irish motorways services operator Applegreen.
Roadchef Motorways Limited is a company which operates 21 motorway service areas in the United Kingdom.
Stafford services is a pair of motorway service stations on the M6 motorway near Stone, Staffordshire, England.
Frankley services is a motorway service station on the M5 motorway between Junctions 3 and 4, near Birmingham, and taking its name from the nearby village of Frankley.
Severn View services, formerly Aust Services is a motorway service station on the M48 motorway near the village of Aust, northwest of Bristol, in South West England. It is owned by Moto.
Motorway service areas (MSA) also known as services or service stations, are rest areas in the UK and Ireland where drivers can leave a motorway to refuel/recharge, rest, eat and drink, shop, use the toilet or stay in an on-site overnight hotel. They are also a safe refuge for drivers who break down alongside leaving at a motorway junction. The vast majority of motorway services in the UK are owned by one of three companies: Moto, Welcome Break and Roadchef. Smaller operators include Extra, Westmorland and EG Group.
Extra MSA Services Ltd is a company that operates nine motorway service stations in England, mainly on primary routes. It is based at Beaconsfield services, previously being in the centre of Lincoln. It is also known as Extra MSA Forecourts Ltd.
Wetherby Services is a motorway service area north of Wetherby on the A1(M) motorway in northern England. It opened in September 2008, and the hotel opened later. The service station is situated at junction 46 of the A1(M), the interchange between the A1(M) and the B1224. The service area is accessed from a roundabout, making it accessible from both sides of the motorway. It lies just inside North Yorkshire in the parish of Kirk Deighton, although the town of Wetherby is on the West Yorkshire side of the boundary. It is operated by Moto Hospitality.
Toddington Services is a motorway service station on the M1 motorway between junctions 11A and 12, just north of Luton and Dunstable in Bedfordshire, England. It takes its name from the nearby village of Toddington. It is owned by Moto Hospitality.
A smart motorway, also known in Scotland as an intelligent transport system, is a section of motorway in the United Kingdom that employs active traffic management (ATM) techniques to increase capacity through the use of MIDAS technology including variable speed limits and occasionally hard shoulder running and ramp metering at busy times. They were developed at the turn of the 21st century as a cost-effective alternative to traditional carriageway widening, with intended benefits ranging from more reliable journey times to lower vehicle emissions. However, despite the risk of a collision occurring between two moving vehicles being found to be decreased, there has been an acknowledged rise in the incidence of collisions involving vehicles where at least one was stationary in the first few years following the widespread removal of the hard shoulder on the country's busiest sections of motorway. Smart motorways garnered intense criticism from politicians, police representatives and motoring organisations, particularly from 2020 onwards, after a surge in near miss incidents and dozens of fatalities were revealed, and as of April 2023, no new smart motorways will be built.
Rugby services is a motorway service station operated by Moto Hospitality and situated at junction 1 of the M6 motorway in Warwickshire, England.
Ferrybridge services is a motorway services area (MSA) operated by Moto named after Ferrybridge in West Yorkshire, England. The site has easy access from the M62 motorway and the A1(M) motorway. Originally opened in 1985 under the Granada brand, the MSA at Ferrybridge has been under the Moto brand since 2001.
The Vale of York services is a future motorway service area (MSA) on the A1(M) in North Yorkshire, England. The MSA will be located on the western side of the motorway between Junctions 48 and 49, with access to both the northbound and southbound carriageways. The planning application has been submitted multiple times between 2001 and 2021.
Catterick services is a proposed motorway service area (MSA) near to Catterick village in North Yorkshire, England. The services were first proposed in 2019, receiving planning permission in 2022, and a revised permission in December 2024 due to a legal issue with the previous approval of 2022. The services have been objected to and criticised due to the location of the site as it will affect wildlife in the area. It was also objected to on the grounds of other nearby services along the stretch of the A1(M) in North Yorkshire, however, government designations state that Leeming Bar, Coneygarth, Scotch Corner and Barton Park services are all motorway rest areas (MRAs), not being of sufficient standard to be motorway service areas (MSAs).