1-800-GOT-JUNK?

Last updated
RBDS Rubbish Boys Disposal Service Inc.
1-800-GOT-JUNK?
FormerlyThe Rubbish Boys Disposal Service
(1989–1998)
Company type Private
Industry Waste management
Founded1989;35 years ago (1989)
Founder Brian Scudamore
Headquarters Vancouver, British Columbia, Canada
Number of locations
155 (2022)
Key people
Brian Scudamore (CEO)
ProductsJunk Removal Services [1]
OwnerO2E Brands
Website www.1800gotjunk.com
A typical Canadian 1-800-GOT-JUNK? vehicle in Ontario. 1800GOTJUNKTruck2.jpg
A typical Canadian 1-800-GOT-JUNK? vehicle in Ontario.

RBDS Rubbish Boys Disposal Service Inc. (doing business as 1-800-GOT-JUNK?) is a Canadian franchised residential and commercial junk removal company operating in the United States, Canada, and Australia. [2] The company's business model consists of taking junk or trash haulage, and giving it a "clean" image through branding and marketing. 49°15′58.50″N123°05′03.66″W / 49.2662500°N 123.0843500°W / 49.2662500; -123.0843500

Contents

History

The company started in Vancouver, British Columbia, Canada in 1989 by Brian Scudamore. He had the idea while he was in a McDonald's drive thru and saw a beat up old truck offering junk removal services in front of him, and he thought to himself, "I can do better than that". It was incorporated as The Rubbish Boys Disposal Service, then in 1998 with its current name. [3] The first permanent franchise opened in 1997 in Victoria, British Columbia, [4] and a second in Toronto in 1998. In 2000, the first franchise opened outside Canada, in Portland, Oregon. [5]

The chief operating officer is Erik Church. [6]

Operations

1-800-GOT-JUNK? performs bi-annual audits of their environmental practices. [7] The company claims to keep 63.5% of collected items out of the landfill by recycling and by donating to community and charity organizations. [8] [9] Franchisees have access to a report to track their landfill diversion.

1-800-GOT-JUNK? evaluates its level of customer service using the Net Promoter Score system. [10] 1-800-GOT-JUNK? released a consumer-based mobile booking site in 2012 and a mobile app in 2013 for franchisees and their employees to manage operations. [11] [12]

In the media

Entrepreneur magazine named the company 425th of 500 franchises in 2013. [13] Achievers rated the company Canada's "most engaged workplace" in 2013 and recognised it in 2012. [14]

The company is a sponsor of and participates in episodes of the A&E series Hoarders .

The founder and CEO is Brian Scudamore. [15]

Related Research Articles

<span class="mw-page-title-main">Waste management</span> Activities and actions required to manage waste from its source to its final disposal

Waste management or waste disposal includes the processes and actions required to manage waste from its inception to its final disposal. This includes the collection, transport, treatment, and disposal of waste, together with monitoring and regulation of the waste management process and waste-related laws, technologies, and economic mechanisms.

<span class="mw-page-title-main">Landfill</span> Site for the disposal of waste materials

A landfill site, also known as a tip, dump, rubbish dump, garbage dump, trash dump, or dumping ground, is a site for the disposal of waste materials. Landfill is the oldest and most common form of waste disposal, although the systematic burial of the waste with daily, intermediate and final covers only began in the 1940s. In the past, refuse was simply left in piles or thrown into pits; in archeology this is known as a midden.

<span class="mw-page-title-main">Litter</span> Waste products disposed of incorrectly at an inappropriate location

Litter consists of waste products that have been discarded incorrectly, without consent, at an unsuitable location. The word litter can also be used as a verb: to litter means to drop and leave objects, often man-made, such as aluminum cans, paper cups, food wrappers, cardboard boxes or plastic bottles on the ground, and leave them there indefinitely or for other people to dispose of as opposed to disposing of them correctly.

<span class="mw-page-title-main">Bin bag</span> Disposable bag used to contain solid waste material

A bin bag, rubbish bag, garbage bag, bin liner, trash bag or refuse sack is a disposable bag used to contain solid waste. Many bags are useful to line the insides of waste containers to prevent the insides of the receptacle from becoming coated in waste material. Most bags today are made out of plastic, and are typically black, white, or green in color.

<span class="mw-page-title-main">Municipal solid waste</span> Type of waste consisting of everyday items discarded by the public

Municipal solid waste (MSW), commonly known as trash or garbage in the United States and rubbish in Britain, is a waste type consisting of everyday items that are discarded by the public. "Garbage" can also refer specifically to food waste, as in a garbage disposal; the two are sometimes collected separately. In the European Union, the semantic definition is 'mixed municipal waste,' given waste code 20 03 01 in the European Waste Catalog. Although the waste may originate from a number of sources that has nothing to do with a municipality, the traditional role of municipalities in collecting and managing these kinds of waste have produced the particular etymology 'municipal.'

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<span class="mw-page-title-main">Recology</span>

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Junk King is a privately held junk removal and recycling company with over 100 franchise territories in the United States and Canada.

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Scudamore is a surname. Notable people with the surname include:

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References

  1. "Press Kit" (PDF). Archived from the original (PDF) on 2016-09-17. Retrieved 2016-09-10.
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  3. "How I did it: Brian Scudamore". Business in Vancouver. Archived from the original on 2013-11-20. Retrieved 1 November 2013.
  4. "1-800-GOT-JUNK Franchise Review - 1-800-GOT-JUNK Franchises For Sale". Businessmart.com. Archived from the original on 8 July 2011. Retrieved 2011-06-13.
  5. Villano, Matt (May 1, 2006). "A Cache of Cash Cleaning Up Other People's Trash". New York Times. Retrieved 14 January 2015.
  6. "The Frequent Flyer: Erik Church". Go Far. Archived from the original on 2013-11-03. Retrieved 1 November 2013.
  7. "Our honored small businesses - Where are they now?". Winning Workplaces. Archived from the original on 2013-11-03. Retrieved 1 November 2013.
  8. "1-800-GOT-JUNK? - Another Year of Successful Earth Day Events!". 1-800-Got-Junk. Retrieved 14 July 2016.
  9. "Junk Salvaging Gets Environmental Audit". Greenandsave.com. Archived from the original on 2013-11-03. Retrieved 1 November 2013.
  10. D'Antonio, Mila. "1-800-GOT-JUNK? drives its customer experience forward". 1to1 Media. Archived from the original on 2013-11-03. Retrieved 1 November 2013.
  11. Levy Sarfin, Rachel. "1-800-GOT-JUNK? rolls out mobile app for franchise partners". IT in Canada. Archived from the original on 2013-11-05. Retrieved 1 November 2013.
  12. "1-800-GOT-JUNK now has an app". Computer Dealer News. 26 March 2013. Retrieved 1 November 2013.
  13. "2013 Franchise 500 Rankings". Entrepreneur Magazine. Retrieved 1 November 2013.
  14. "The 50 most engaged workplaces in Canada". The Globe and Mail. Toronto. 28 September 2012. Retrieved 1 November 2013.
  15. "Undercover Analysis | Episode #4: Got-Junk Boss Brian Scudamore". Financial Post. 24 February 2012. Retrieved 1 November 2013.