Central New York Regional Transportation Authority

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Central New York Regional Transportation Authority
Centrowingslogo.png
Founded1970 (1970)
Headquarters200 Cortland Avenue, Syracuse, NY, 13205-0820 [1]
LocaleSyracuse and surrounding areas
Service type Bus transit
Fleet238 [2]
Daily ridershipApproximately 42,000 (weekdays) [2]
Fuel type Diesel, CNG, Diesel-electric hybrid
Chief executiveChristopher Tuff
Website centro.org

The Central New York Regional Transportation Authority (CNYRTA), commonly referred to as Centro, is an American New York State public benefit corporation and the operator of mass transit in Onondaga, Oswego, Cayuga, Oneida, and Cortland counties in New York state. [3] The CNYRTA was formed on August 1, 1970, along with similar agencies in Rochester, Albany, and Buffalo.

Contents

Centro won the American Public Transportation Association's 2006 "Outstanding Public Transportation System Achievement Award" for bus companies serving 4 million to 30 million riders a year.

Organization

Centro has a 9-member board of directors, including one non-voting member. [4] Its CEO is Christopher Tuff. [5] In 2017, Centro had operating expenses of $93.34 million, no outstanding debt, and a level of staffing of 738 people. [6]

Subsidiaries

A typical Centro bus stop sign Centro 0001.jpg
A typical Centro bus stop sign

The Central New York Regional Transportation Authority is authorized by the State of New York to operate transit services in Cayuga, Cortland, Jefferson, Madison, Oneida, Onondaga, and Oswego counties. [7] The below subsidiaries operate transit services in the counties that have opted-in to the transportation district.

CNY Centro

The biggest service subsidiary, CNY Centro, operates service in the city of Syracuse and suburban Onondaga County. Centro took over the assets and operations of the Syracuse Transit Corporation on January 17, 1972, and those of the suburban Syracuse & Eastern Transit Corp. in 1974. CNY Centro staff provide support and administrative functions; including marketing, procurement, route planning, human resources, training and safety for all sister subsidiaries.

Local, express, and commuter routes connect the area with Downtown Syracuse and Syracuse University.

Centro of Oswego

Routes are based in the City of Oswego. Service began on August 28, 1972. Centro assumed operation of the Oswego-Fulton-Syracuse intercity bus service from S&O Coach on June 21, 1993.

Routes generally travel east and west through the city, with connections to routes that travel to Fulton and Syracuse made in Downtown Oswego. Centro operates two student shuttle routes on the SUNY Oswego campus.

The neighboring communities of Fulton and Mexico are also provided with fixed route service.

Centro of Cayuga

Routes are based in the City of Auburn. Service began on April 2, 1973. Centro assumed operation of Auburn-Syracuse intercity bus service from Onondaga Coach on August 30, 1993.

Local bus routes are interlined in a continuous loop that makes a one-seat ride throughout the entire system and city possible.

Centro of Oneida

Centro of Oneida began operation on April 1, 2005 with the acquisition of the financially troubled Utica Transit Authority based in Utica. The UTA was a local agency that did not have the same ability to raise revenues as a public benefit corporation such as the CNYRTA. Merging the local county bus operations into the Centro system brought greater financial stability through savings in personnel and administrative costs. On October 1, 2005, Centro of Oneida assumed the operations of the VIP Transportation bus system in Rome. This merger of services has allowed for improved transit for citizens of Oneida County.

Even though, Oneida County public transit operations have been consolidated into one system, routes do not connect the cities of Rome and Utica. They also do not connect those cities to Onondaga, Cayuga, and Oswego Counties. Service between Utica, Rome and Syracuse is provided by the Krapf Group.

Call-A-Bus

Centro's Call-A-Bus service provides paratransit service under the criteria set forth under the ADA. Members of the riding public, with disabilities that makes travel by transit buses difficult, are able to request pre-planned travel through the Call-A-Bus program. Service is offered in all areas that have regular route service.

Centro Parking, Inc.

Centro Parking, Inc. is a subsidiary that leases land from the State of New York in Downtown Syracuse to sell monthly parking. [8] Centro Parking, Inc., has in the past, offered management of parking garages for local institutions like SUNY Upstate. Revenue that is generated from the parking lots contributes to the operational budget for transit services.

Bus routes

A coach for long-distance routes and a typical Centro city bus at the William F. Walsh Regional Transportation Center, in Syracuse. Centro buses.JPG
A coach for long-distance routes and a typical Centro city bus at the William F. Walsh Regional Transportation Center, in Syracuse.

Centro operates thirty-six bus routes in Syracuse, eight bus routes in Oswego County, seven bus routes in Auburn, six bus routes in Rome, and eleven bus routes in Utica. [9] In 2018, Centro had a ridership of 10.3 million trips, down from a 2008 high of 12.1 million trips. [10]

In Syracuse and Utica, bus routes are numbered with a two digit base number. Short turn and variations of the base route are prefixed with an additional number to denote a different travel pattern. Bus routes in Oswego and Fulton use an alpha-numeric numbering scheme that suffixes the base route with a letter to denote a different travel pattern.

In each service area, routes operate in a spoke-hub model; focused on the downtown areas of cities served with routes extending to outlying neighborhoods and communities. This focus on downtown areas is the origin for the common name of Centro; the Spanish word for downtown. Buses arrive at the various hubs at fixed times throughout the day to allow for streamlined transfers. CNY Centro and Centro of Oswego operate campus shuttle routes for Syracuse University and SUNY Oswego, respectively.

CNY Centro operates various Community Extra routes, open to the public, that directly serve public, charter, and parochial high schools attended by students who reside within the Syracuse City School District. [11] High school students, that live 1.5 or more miles from their school, are provided with free travel to and from school on school days.

Special event service is operated by CNY Centro for sporting events at the Carrier Dome and Lakeview Amphitheater concerts. [12] [13] [14] CNY Centro, Centro of Cayuga, and Centro of Oswego all operate extensive shuttle service to and from the New York State Fair. [15] In recent years, with increased attendance at the State Fair, other Upstate New York transit agencies have provided buses and drivers to meet demand for parking lot shuttles. [16]

Several Park-N-Rides are located throughout suburban Onondaga County that are served by CNY Centro bus routes. [17]

Cortland County service started on March 31, 2025. This added seven routes into the network. [18]

The Tables below show lists of Centro routes per operating area. [19]

Cayuga County.

RouteTerminalsMajor streets servedNotes
Aub 1
Downtown Auburn

Dill St/North St

Auburn

Fingerlakes Mall

W Genesee St Road, NYS Route 326
  • Directly Serves Cayuga County Offices, Auburn Towne Plaza, TOPS.
  • Select weekday trips serve Cayuga County Unity House via Wright Av.
  • Interlines to Route 2 in downtown and Route 4 at the mall on Weekdays.
  • Interlines to Route 3 on Saturdays.
  • No Sunday Service.
Aub 2
Auburn

Walmart Supercenter

Franklin Street, Steward Avenue
  • Directly Serves Cayuga Community College, Auburn Plaza.
  • Interlines to Route 3 at Walmart and Route 1 in downtown on Weekdays.
  • Interlines to Route 4 on Saturdays.
  • No Sunday Service.
Aub 3
North Street, McIntosh Dr
  • Directly Serves Auburn Community Hospital.
  • Interlines to Route 2 at Walmart and Route 4 at Walmart on Weekdays.
  • Interlines to Route 1 on Saturdays.
  • No Sunday Service.
Aub 4
Auburn

Fingerlakes Mall

State Street, Clark Street, Division Street (select trips only)
  • Directly Serves Brogan Manor.
  • Select trips serve Auburn Technology Park and BOCES during Morning and Afternoon peak periods.
  • AM School Trippers to Casey Park.
  • Interlines to Route 1 at the mall and Route 3 in downtown on Weekdays.
  • Interlines to Route 2 on Saturdays.
  • No Sunday Service.
Aub 6
Auburn

Northbrook Heights

Auburn

Wegmans

  • Tuesday Only Shopper bus from Northbrook Heights Senior Center to Wegmans.
  • Does not make intermediate stops.
Aub 38
Downtown Auburn

Dill St/North St

Syracuse

Centro Transit Hub (Route 138)

W Genesee St Road (US 20), Old Seneca Tpke, Howlett Hill Road (NY 175)
  • Commuter Bus fare from Syracuse to Auburn only
  • Regular Fares from Skaneateles to/from Syracuse/Auburn
  • Route 138 Weekdays only to Syracuse Centro Hub and Syracuse University
  • Limited Route 238 Weekends only service to Camillus
  • Select 138 trips serve Auburn Correctional Facility and Auburn Towne Center
Camillus

Township 5 (Route 238)

Oneida County. There is no Sunday Service in Oneida County.

RouteTerminalsMajor streets servedNotes
Rome 2
Rome

Centro Transit Hub

Liberty St and Washington St

Rome

Walmart Supercenter

Liberty Street, Erie Blvd (NY 69)
  • Interlines to Route 5 at the Hub.
Rome 5
Rome

Black River Blvd

James Street, Black River Blvd
  • Downtown loop surrounding Freedom Plaza.
  • Interlines to Route 6 at the Hub.
Rome 6
Griffis

Innovation Park

Floyd Avenue, Hill Road
Ut 11
Utica

Centro Transit Hub

Whitesboro

Main Street

Whitesboro Street, Main Street
Ut 12
Utica

Human Technologies Corporation

Bleecker Street
Ut 14
New Hartford

Consumer Square

Mohawk Street, James Street, Burrstone Road
  • Limited Morning and Afternoon service
  • Service mainly provided weekday evenings and nights only.
  • Directly serves MVCC, Utica University, Lenox Business Park.
  • No Saturday service.
  • Interlines with Route 111 at the Hub
Ut 15
Mohawk Valley Community College

Utica Campus

James Street, Elm Street
Ut 20
Lenox Business ParkLenox Avenue, York Street, Burrstone Road
Ut 22
Utica

Armory Drive

  • Outbound: South Street
  • Inbound: Eagle Street
  • Loop: Ontario Street
  • One Way Loop.
  • Interlines with Route 20 at the Hub.
Ut 24
The Orchard

New Hartford Town Hall

(Route 124)

  • All: Genesee Street
  • 224: Oxford Road
  • Route 124 Weekdays and Saturdays from the Hub to The Orchard. Interlines to Route 29 at the Hub
  • Route 224 Hourly from the Hub to Sangertown Mall via Washington Mills weekdays only Outbound only)
  • Route 24 one outbound AM Trip to Sangertown Mall
  • Routes 124 and 224 Half Hourly Service on Genesee Street Weekdays Only
  • Route 124 Weekday evenings and night service.
  • 124 Directly Serves New Hartford Shopping Center and Sangertown Square Mall
New Hartford

Sangertown Square Mall

(Route 24, 224)

Ut 28
North Utica

Herkimer Road

Genesee Street, Herkimer Road (NY 5)
  • Outbound buses serve Riverside Center Walmart before heading east on Herkimer Road
  • Inbound buses serve the Centro Garage
  • Directly serves North Utica Shopping Center
  • Interlines with Route 224 at the Hub
Ut 29 SUNY Polytechnic Institute
  • All: Riverside Drive
  • 29, 229: Genesee Street
  • 129: Leland Av, Auert Av
  • Early AM service between the Hub and Riverside Center only via Genesee Street as Route 29.
  • Route 129 between Hub and SUNY Poly via Leland Avenue.
  • Route 229 between Hub and SUNY Poly via Genesee Street, Weeknights only.
  • All routes directly serve Riverside Center
  • Route 129 directly serves Centro Garage and North Utica Shopping Center
  • Interlines with Route 124 at the Hub
Ut 30 Clinton Genesee Street, Scene Tpke, NYS Route 12B
Ut 31 Chadwicks Oneida Street
  • Route 131 between Hub and Chadwicks.
  • Route 31 select morning trips between the Hub and Higby Road.
  • No early-afternoon service.
  • Weekdays only
Ut 33 Verona

Turning Stone Resort Casino

Old River Road, Floyd Avenue, NYS Route 365
Ut 111 New Hartford

Sangertown Square Mall

Whitesboro Street, Main Street (New York Mills), Commercial Drive (NY 5A)
  • Half-Hour Intervals with Route 11 Between Hub and Mathews Avenue.
  • Directly Serves New Hartford Consumer Square, The Orchard, New Hartford Hannaford and At-Home (Outbound trips only).
  • Select trips serve Country Club Court and BOCES
  • Interlines with Route 14 at the Hub during evenings and weeknights.

Oswego County. (This table is a work of progress, check back later for updates) [20]

RouteTerminalsMajor streets servedNotes
Osw 1A
Downtown Oswego

NYS Route 104/2nd Street

Oswego

Walmart Supercenter

East Bridge Street
  • Most direct route on E Bridge Street.
  • Directly Serves Oswego Plaza
  • Some trips serve Oswego Health Center, Centro Garage, and Lowe's
  • Limited Sunday Service
  • Interlines to Route 2A in Downtown
Osw 1B
East 10th Street, E Bridge Street
  • Directly serves Oswego County Office Comeplex
  • Directly Serves Oswego Plaza
  • Some trips serve Oswego Health Center, Centro Garage, and Lowe's
  • No Sunday Service
Osw 1C
East Seneca Street, 10th Street, E Bridge Street
Osw 1D
Bunner Street, City Line Road
Osw 2A
SUNY Oswego

Marano Campus Center

Downtown Oswego

NYS Route 104/2nd Street

Osw 2C
Osw 2D
Mex 3
Downtown Oswego

NYS Route 104/2nd Street

Fulton

Towpath Towers

Fulton 4A
Fulton

Towpath Towers

Cayuga Community College

Fulton Campus

Fulton 4B
Fulton 5A
Fulton

Walmart Supercenter

Fulton

Towpath Towers

Fulton 5B
Osw 10
SUNY Oswego

Marano Campus Center

SUNY Oswego

The Village

Osw 11
SUNY Oswego

Rice Creek Field Station

Osw 46
SUNY Oswego

Marano Campus Center (Limited Service)

Syracuse

Centro Transit Hub (Route 246)

Downtown Oswego

NYS Route 104/2nd Street

Fulton

Walmart Supercenter (Route 346)

Fares and Passes

Since 2024, Centro has simplified its regional fare structure, with now having one standardized fare across all of its operating areas. Centro no longer issues transfers to connect to other buses. Centro fares are as follows:

Fare TypeCostNotes
One Way$1Single Ride on a regular Centro Route.
One Way Commuter$3Single Ride on a Commuter route.
Day Pass$4Unlimited rides on regular routes in a 24h period.
Day Pass Commuter$7Unlimited rides on all Centro routes in a 24h period.
MAX Pass$12Weekly Unlimited for regular Centro routes.
MAX Pass Commuter$30Weekly Unlimited for all Centro routes.
10-trip$1010 Ride pass for regular routes, no expiration.
10-trip Commuter$3010 Ride pass for commuter routes, no expiration.

The following routes are Commuter Routes:

Syracuse: 288, 388, and 510 Utica/Rome: 33 Auburn: 38 Oswego: 46/246

Reduced fares for Seniors and persons with disabilities are 50% off all fare types.

Fares and passes can be purchased with cash and coins on board the bus. Tap to pay can only be used for one-way fares. Ride passes can also be purchased online, the Centro app, or through a vending machine in the Syracuse and Utica Hubs.

Facilities

Syracuse Centro Transit Hub

The Centro Transit Hub in Syracuse, located at 599 S. Salina St, replaced the original Common Center transfer location at the intersection of S. Salina and E. Fayette Streets.

The old Common Center utilized the four corners of the intersection to "line up" buses, leaving passengers unprotected from inclement weather and with limited seating. Centro riders often had to cross the busy intersection twice to reach their next bus. The congestion caused by having dozens of full-sized buses and hundreds of people transferring buses at regular intervals throughout the day had been blamed for the lack of development in the 300 block of South Salina St. [21]

Centro chose the current site of the Hub in 2006 and plans were approved by the Federal Transit Administration in November 2008. The design team included Centro, QPK Design, Parsons Brinckerhoff, Robson Woese Inc., and Fisher Associates. Construction began in 2011 and the facility opened on September 4, 2012. The facility offers twenty-two covered bus bays, covered outdoor seating, and an indoor lobby with seating, public restrooms, information booth and ticket vending machines. [22]

William F. Walsh Regional Transportation Center

The William F. Walsh Regional Transportation Center is the long-distance ground travel (rail and bus) terminal serving the Syracuse area, located at 1 Walsh Circle. The RTC is operated by Centro subsidiary Intermodal Transportation Center, Inc. [8] The transportation center is served by many local bus routes and provides connections to Amtrak, Greyhound, Megabus and Trailways of New York.

Utica Centro Transit Hub

The Centro Transit Hub in Utica, located at 15 Elizabeth St, replaced the original Busy Corner transfer location located at the intersection of Genesee, Bleecker and Lafayette Streets. [23]

The transfer point was moved one block east to Charlotte Street between Bleecker and Elizabeth Streets. This portion of Charlotte Street was closed and converted to a center island platform with nine bus bays and seating. A lobby with an enclosed waiting area, information booth, ticket vending machines and public restrooms was also constructed. The facility opened for service on February 4, 2013.

Rome Centro Transit Hub

The Centro Transit Hub in Rome, located at 207 W Liberty St, replaced the original transfer location located at the Liberty-George parking garage. [24] It is owned by the city of Rome and leased to Centro of Oneida. [25] The Liberty-George parking structure was deemed structurally unsound and demolished in 2019, [26] with Centro pre-emptively moving to a temporary location in 2018. The new, permanent facility offers an enclosed waiting area and information booth and opened on November 2, 2020. [8]

Active bus fleet

YearManufacturerModelEngineTransmissionFleet numbersNotesDepot Assignments
2015MCID4000CTCummins ISL9Allison B500690-696Auburn, Oswego
2016GilligLow Floor CNG 40'Cummins Westport ISL-GVoith D864.51625-1631Syracuse Garage
2017GilligLow Floor 29'Cummins L9Voith D864.61700-17091700-1704 Oswego Garage, 1705-1708 Auburn Garage, 1709 Syracuse Garage
2017GilligLow Floor CNG 40'Cummins Westport ISL-G NZVoith D864.61750-1781Syracuse Garage
2018GilligLow Floor 40'Cummins L9Voith D864.61800-18091800 Oswego, 1801 Utica Garage. 1802-1804, 1809 Syracuse Garage. 1805-1808 Auburn Garage
2019GilligLow Floor CNG 40'Cummins Westport L9NVoith D864.61900-1913Syracuse Garage
2019GilligLow Floor 35'Cummins L9Voith D864.61920, 1921Utica Garage
2020GilligLow Floor CNG 40'Cummins Westport L9NVoith D864.62020-2022Syracuse Garage
2021GilligLow Floor 29'Cummins L9Voith D864.62100-2102Rome Garage
2022GilligLow Floor 40'Cummins L9Voith D864.62210-22172210-2215 Oswego Garage. 2216, 2217 Auburn Garage
2022GilligLow Floor 35'Cummins L9Voith D864.62220-2223Utica Garage
2022GilligLow Floor CNG 40'Cummins Westport L9NVoith D864.62230-2247Syracuse Garage
2022GilligLow Floor Suburban 40'Cummins L9Voith D864.62250-2254Syracuse Garage
2023GilligLow Floor 29'Cummins L9Voith D867.82410-2422Rome, Utica
2024GilligLow Floor 35'Cummins L9Voith D867.8 NXT2423-2429Rome, Utica
2025GilligLow Floor CNG 40'Cummins Westport L9NVoith D867.8 NXT2430-2493Syracuse Garage

See also

References

  1. "Contact Us". www.centro.org. Retrieved August 13, 2018.
  2. 1 2 "About Centro". www.centro.org. Retrieved August 13, 2018.
  3. "Who We Are". www.centro.org. Retrieved November 4, 2025.
  4. "CNYRTA Board Website" . Retrieved November 5, 2018.
  5. "CNYRTA Executive Leadership Website" . Retrieved November 5, 2018.
  6. "NYSABO 2018 Report" (PDF). pp. 16, 29, 44. Retrieved November 5, 2018.
  7. Public authorities law title Centro Archived August 21, 2021, at the Wayback Machine
  8. 1 2 3 2020 subsidiary report to the legislature Centro Archived August 21, 2021, at the Wayback Machine
  9. "Service Area".
  10. "Central New York Regional Transportation Authority (CNYRTA) (New York Regional Transportation Authority)" . Retrieved October 30, 2020.
  11. Syracuse schedules Centro Archived August 21, 2021, at the Wayback Machine
  12. "SU Basketball Game Day Express".
  13. "SU Football". Archived from the original on August 21, 2016.
  14. "St Josephs Health Amphitheater at Lakeview".
  15. "NY State Fair New York".
  16. "NYS Fair adding more buses for Park-N-Ride, new stop on John Glenn BLVD". August 26, 2017.
  17. "Park-N-Ride Locations".
  18. Adams, Mathew (April 1, 2025). "Centro bus service launches in Cortland County - 607 News Now" . Retrieved April 1, 2025.
  19. "Routes & Schedules". Default. Retrieved January 3, 2026.
  20. "Routes & Schedules". Default. Retrieved January 3, 2026.
  21. "At the Crossroads: The 300 Block of South Salina Street". September 7, 2012.
  22. Centro transit hub Syracuse bay directory Centro Archived August 21, 2021, at the Wayback Machine
  23. "Centro transfer station opens".
  24. "Centro hails new downtown hub". August 2018.
  25. "City approves Centro lease for new bus shelter". August 27, 2020.
  26. "Demo to begin on parking garage". March 26, 2019.