List of Airport Service Quality Award winners

Last updated

Seoul's Incheon International Airport has won "Best Airport Worldwide" on every occasion. Incheon International Airport.jpg
Seoul's Incheon International Airport has won "Best Airport Worldwide" on every occasion.

This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the World Airport Awards by Skytrax, this award is considered one of the most prestigious accolades in the industry. [1]

Contents

Best Airports Worldwide

Year1stCountry2ndCountry3rdCountry
2006 [2] Incheon International Airport Flag of South Korea.svg  South Korea Hong Kong International Airport Flag of Hong Kong.svg  Hong Kong Kuala Lumpur International Airport Flag of Malaysia.svg  Malaysia
2007 [3] Incheon International AirportFlag of South Korea.svg  South Korea Kuala Lumpur International AirportFlag of Malaysia.svg  Malaysia Singapore Changi Airport Flag of Singapore.svg  Singapore
2008 [4] Incheon International AirportFlag of South Korea.svg  South Korea Singapore Changi AirportFlag of Singapore.svg  Singapore Hong Kong International AirportFlag of Hong Kong.svg  Hong Kong
2009 [5] Incheon International AirportFlag of South Korea.svg  South Korea Singapore Changi AirportFlag of Singapore.svg  Singapore Hong Kong International AirportFlag of Hong Kong.svg  Hong Kong
2010 [6] Incheon International AirportFlag of South Korea.svg  South Korea Singapore Changi AirportFlag of Singapore.svg  Singapore Hong Kong International AirportFlag of Hong Kong.svg  Hong Kong
2011 [7] Incheon International AirportFlag of South Korea.svg  South Korea Singapore Changi AirportFlag of Singapore.svg  Singapore Beijing International Airport Flag of the People's Republic of China.svg  China

Best Airport by Region

Africa

Over 20 million passengers

Year1stCountry2ndCountry3rdCountry4thCountry5thCountry
2006 a Abu Dhabi International Airport Flag of the United Arab Emirates.svg  United Arab Emirates Cape Town International Airport Flag of South Africa.svg  South Africa Hamad International Airport Flag of Qatar.svg  Qatar ——
2007 O. R. Tambo International Airport Flag of South Africa.svg  South Africa Cape Town International Airport Flag of South Africa.svg  South Africa Durban International Airport Flag of South Africa.svg  South Africa ——
2008 George Airport Flag of South Africa.svg  South Africa Port Elizabeth Airport Flag of South Africa.svg  South Africa Cape Town International AirportFlag of South Africa.svg  South Africa ——
2009George AirportFlag of South Africa.svg  South Africa O.R. Tambo International AirportFlag of South Africa.svg  South Africa Cairo International Airport Flag of Egypt.svg  Egypt ——
2010Cape Town International AirportFlag of South Africa.svg  South Africa Cairo International AirportFlag of Egypt.svg  Egypt O.R. Tambo International AirportFlag of South Africa.svg  South Africa ——
2011Cape Town International AirportFlag of South Africa.svg  South Africa Cairo International AirportFlag of Egypt.svg  Egypt Durban International AirportFlag of South Africa.svg  South Africa ——
2012Cape Town International AirportFlag of South Africa.svg  South Africa Durban International AirportFlag of South Africa.svg  South Africa Cairo International AirportFlag of Egypt.svg  Egypt Sir Seewoosagur Ramgoolam International Airport Flag of Mauritius.svg  Mauritius O.R. Tambo International AirportFlag of South Africa.svg  South Africa
2013Cape Town International AirportFlag of South Africa.svg  South Africa Durban International AirportFlag of South Africa.svg  South Africa Sir Seewoosagur Ramgoolam International AirportFlag of Mauritius.svg  Mauritius Cairo International AirportFlag of Egypt.svg  Egypt O.R. Tambo International AirportFlag of South Africa.svg  South Africa
2014Sir Seewoosagur Ramgoolam International AirportFlag of Mauritius.svg  Mauritius Durban International AirportFlag of South Africa.svg  South Africa Cape Town International AirportFlag of South Africa.svg  South Africa O.R. Tambo International AirportFlag of South Africa.svg  South Africa Jomo Kenyatta International Airport Flag of Kenya.svg  Kenya
2015Sir Seewoosagur Ramgoolam International AirportFlag of Mauritius.svg  Mauritius Cape Town International Airport
Durban International Airport		Flag of South Africa.svg  South Africa O.R. Tambo International AirportFlag of South Africa.svg  South Africa ——
2016Sir Seewoosagur Ramgoolam International AirportFlag of Mauritius.svg  Mauritius Durban International AirportFlag of South Africa.svg  South Africa Cape Town International AirportFlag of South Africa.svg  South Africa ——
2017 [8] Mohammed V International Airport Flag of Morocco.svg  Morocco Sir Seewoosagur Ramgoolam International AirportFlag of Mauritius.svg  Mauritius Durban International AirportFlag of South Africa.svg  South Africa ——

Under 20 million passengers

YearCountryWinner
2017 Flag of South Africa.svg George Airport

Asia - Pacific

Over 20 million passengers

Year1st2nd3rd4th5th
2006 Flag of South Korea.svg Incheon International Airport Flag of Hong Kong.svg Hong Kong International Airport Flag of Malaysia.svg Kuala Lumpur International Airport ——
2007 Flag of South Korea.svg Incheon International Airport Flag of Hong Kong.svg Hong Kong International Airport Flag of Singapore.svg Singapore Changi Airport ——
2008 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of Hong Kong.svg Hong Kong International Airport——
2009 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of Hong Kong.svg Hong Kong International Airport——
2010 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of Hong Kong.svg Hong Kong International Airport——
2011 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport ——
2012 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of India.svg Indira Gandhi International Airport Flag of Hong Kong.svg Hong Kong International Airport
2013 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the People's Republic of China.svg Shanghai Pudong International Airport Flag of India.svg Indira Gandhi International Airport
2014 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the People's Republic of China.svg Haikou Meilan International Airport Flag of India.svg Indira Gandhi International Airport
2015 Flag of South Korea.svg Incheon International Airport
Flag of Singapore.svg Singapore Changi Airport		 Flag of the People's Republic of China.svg Beijing Capital International Airport
Flag of India.svg Chhatrapati Shivaji International Airport
Flag of India.svg Indira Gandhi International Airport
Flag of the People's Republic of China.svg Sanya Phoenix International Airport
Flag of the People's Republic of China.svg Shanghai Pudong International Airport		 Flag of the People's Republic of China.svg Guangzhou Baiyun International Airport
Flag of the Republic of China.svg Taoyuan International Airport
Flag of the People's Republic of China.svg Tianjin Binhai International Airport 		——
2016 Flag of South Korea.svg Incheon International Airport Flag of India.svg Indira Gandhi International Airport
Flag of India.svg Chhatrapati Shivaji International Airport
Flag of Singapore.svg Singapore Changi Airport		 Flag of the People's Republic of China.svg Beijing Capital International Airport
Flag of the People's Republic of China.svg Haikou Meilan International Airport		 Flag of India.svg Raja Bhoj International Airport
Flag of India.svg Chandigarh International Airport
2017 Flag of India.svg Indira Gandhi International Airport

Flag of India.svg Chhatrapati Shivaji Maharaj International Airport

Flag of the People's Republic of China.svg Beijing Capital International Airport

Flag of Indonesia.svg Ngurah Rai Airport
Flag of the People's Republic of China.svg Haikou Meilan International Airport
Flag of the People's Republic of China.svg Shanghai Pudong International Airport

Flag of the People's Republic of China.svg Sanya Phoenix International Airport
——

Under 20 million passengers

YearWinner
2017 Flag of India.svg Devi Ahilya Bai Holkar Airport

Europe

Over 20 million passengers

Year1st2nd3rd4th5th
2006 Flag of Switzerland (Pantone).svg Zürich Airport Flag of Belgium (civil).svg Brussels Airport Flag of Finland.svg Helsinki Airport
Flag of Portugal.svg Porto Airport 		——
2007 Flag of Portugal.svg Porto Airport Flag of Switzerland (Pantone).svg Zürich Airport Flag of Finland.svg Helsinki Airport
Flag of Germany.svg Munich Airport 		——
2008 Flag of Switzerland (Pantone).svg Zürich Airport Flag of the United Kingdom.svg Southampton Airport Flag of Portugal.svg Porto Airport ——
2009 Flag of Iceland.svg Keflavík International Airport Flag of Switzerland (Pantone).svg Zürich Airport Flag of Portugal.svg Porto Airport ——
2010 Flag of Malta.svg Malta International Airport Flag of Portugal.svg Porto Airport Flag of Switzerland (Pantone).svg Zürich Airport——
2011 Flag of Malta.svg Malta International Airport Flag of the United Kingdom.svg Edinburgh Airport Flag of Portugal.svg Porto Airport ——
2012 Flag of Russia.svg Sheremetyevo International Airport Flag of Malta.svg Malta International Airport Flag of the United Kingdom.svg Edinburgh Airport Flag of Iceland.svg Keflavík International Airport Flag of Switzerland (Pantone).svg Zürich Airport
2013 Flag of Russia.svg Sheremetyevo International Airport Flag of Switzerland (Pantone).svg Zürich Airport Flag of Portugal.svg Porto Airport Flag of Iceland.svg Keflavík International Airport Flag of Malta.svg Malta International Airport
2014 Flag of Iceland.svg Keflavík International Airport Flag of Russia.svg Sheremetyevo International Airport Flag of Portugal.svg Porto Airport Flag of Malta.svg Malta International Airport Flag of Switzerland (Pantone).svg Zürich Airport
2015 Flag of Russia.svg Pulkovo Airport
Flag of Russia.svg Sheremetyevo International Airport
Flag of Russia.svg Sochi International Airport 		Flag of Ireland.svg Dublin Airport
Flag of Malta.svg Malta International Airport
Flag of the Czech Republic.svg Václav Havel Airport Prague
Flag of Switzerland (Pantone).svg Zürich Airport		 Flag of Denmark.svg Copenhagen Airport
Flag of Iceland.svg Keflavík International Airport
Flag of the United Kingdom.svg Heathrow Airport
Flag of Portugal.svg Porto Airport
Flag of Austria.svg Vienna International Airport 		——
2016 Flag of Russia.svg Sochi International Airport Flag of Russia.svg Sheremetyevo International Airport Flag of Ireland.svg Dublin Airport
Flag of Malta.svg Malta International Airport
Flag of Portugal.svg Porto Airport
Flag of Switzerland (Pantone).svg Zürich Airport		——
2017 Flag of Russia.svg Sochi International Airport Flag of Malta.svg Malta International Airport

Flag of Russia.svg Sheremetyevo International Airport
Flag of Portugal.svg Porto Airport

Flag of Italy.svg Leonardo da Vinci–Fiumicino Airport

Flag of Switzerland (Pantone).svg Zürich Airport

——

Under 20 million passengers

YearWinner
2017 Flag of Spain.svg Murcia Airport

Latin America & Caribbean

Over 20 million passengers

Year1st2nd3rd4th5th
2007 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Costa Rica.svg Juan Santamaría International Airport Flag of Mexico.svg Mexico City International Airport ——
2008 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Mexico.svg Cancún International Airport Flag of Costa Rica.svg Juan Santamaría International Airport——
2009 Flag of Mexico.svg Cancún International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Barbados.svg Grantley Adams International Airport ——
2010 Flag of Mexico.svg Cancún International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Costa Rica.svg Juan Santamaría International Airport——
2011 Flag of Mexico.svg Cancún International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Costa Rica.svg Juan Santamaría International Airport——
2012 Flag of Mexico.svg Cancún International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Jamaica.svg Sangster International Airport Flag of Costa Rica.svg Juan Santamaría International Airport Flag of Barbados.svg Grantley Adams International Airport
2013 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Mexico.svg Cancún International Airport Flag of Jamaica.svg Sangster International Airport Flag of the Bahamas.svg Lynden Pindling International Airport Flag of Mexico.svg Licenciado Gustavo Díaz Ordaz International Airport
2014 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Ecuador.svg Mariscal Sucre International Airport Flag of Mexico.svg Cancún International Airport Flag of the Bahamas.svg Lynden Pindling International Airport Flag of the Dominican Republic.svg Las Américas International Airport
2015 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Ecuador.svg Mariscal Sucre International Airport Flag of Mexico.svg Monterrey International Airport
Flag of the Dominican Republic.svg Punta Cana International Airport 		——
2016 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of the Bahamas.svg Lynden Pindling International Airport

Flag of the Dominican Republic.svg Punta Cana International Airport

 Flag of Aruba.svg Queen Beatrix International Airport
Flag of Ecuador.svg Mariscal Sucre International Airport		——
2017 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Mexico.svg Los Cabos International Airport Flag of the Bahamas.svg Lynden Pindling International Airport

Flag of the Dominican Republic.svg Punta Cana International Airport

——

Under 20 million passengers

YearWinner
2017 Flag of Mexico.svg Mazatlán International Airport

Middle East

Year1st2nd3rd4th5th
2006 a Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of South Africa.svg Cape Town International Airport Flag of Qatar.svg Hamad International Airport ——
2007 Flag of Israel.svg Ben Gurion Airport Flag of Qatar.svg Hamad International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport ——
2008 Flag of Israel.svg Ben Gurion Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Qatar.svg Hamad International Airport——
2009 Flag of Israel.svg Ben Gurion Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport——
2010 Flag of the United Arab Emirates.svg Dubai International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Israel.svg Ben Gurion Airport——
2011 Flag of the United Arab Emirates.svg Dubai International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Israel.svg Ben Gurion Airport——
2012 Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of Qatar.svg Hamad International Airport Flag of Israel.svg Ben Gurion Airport Flag of Bahrain.svg Bahrain International Airport
2013 Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of Qatar.svg Hamad International Airport Flag of Israel.svg Ben Gurion Airport Flag of Jordan.svg Queen Alia International Airport
2014 Flag of Jordan.svg Queen Alia International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Israel.svg Ben Gurion Airport Flag of Qatar.svg Hamad International Airport Flag of the United Arab Emirates.svg Dubai International Airport
2015 Flag of Jordan.svg Queen Alia International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport
Flag of Qatar.svg Hamad International Airport		 Flag of Saudi Arabia.svg King Fahd International Airport
Flag of the United Arab Emirates.svg Dubai International Airport
Flag of Israel.svg Ben Gurion Airport		——
2016 Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Jordan.svg Queen Alia International Airport Flag of the United Arab Emirates.svg Dubai International Airport——
2017 Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Jordan.svg Queen Alia International Airport

Flag of Saudi Arabia.svg Prince Mohammad bin Abdulaziz International Airport

 Flag of the United Arab Emirates.svg Dubai International Airport——


^a In 2006, the category was called "Africa - Middle East".

North America

Over 20 million passengers

Year1st2nd3rd4th5th
2006 Flag of the United States.svg Dallas/Fort Worth International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
Flag of the United States.svg Detroit Metropolitan Wayne County Airport 		——
2007 Flag of the United States.svg Dallas/Fort Worth International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport——
2008 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Austin–Bergstrom International Airport ——
2009 Flag of the United States.svg Austin–Bergstrom International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport——
2010 Flag of the United States.svg Indianapolis International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Austin–Bergstrom International Airport——
2011 Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Indianapolis International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport——
2012 Flag of the United States.svg Indianapolis International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Tampa International Airport Flag of the United States.svg Sacramento International Airport Flag of the United States.svg Jacksonville International Airport
2013 Flag of the United States.svg Indianapolis International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Tampa International Airport Flag of the United States.svg Sacramento International Airport Flag of the United States.svg Jacksonville International Airport
2014 Flag of the United States.svg Indianapolis International Airport Flag of the United States.svg Tampa International Airport Flag of the United States.svg Jacksonville International Airport Flag of the United States.svg Sacramento International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
2015 Flag of the United States.svg Indianapolis International Airport Flag of the United States.svg Dallas Love Field
Flag of the United States.svg Gerald R. Ford International Airport
Flag of the United States.svg Jacksonville International Airport
Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
Flag of the United States.svg Tampa International Airport		 Flag of the United States.svg Austin–Bergstrom International Airport
Flag of the United States.svg Detroit Metropolitan Wayne County Airport
Flag of the United States.svg Sacramento International Airport
Flag of the United States.svg San Antonio International Airport
Flag of Canada (Pantone).svg Billy Bishop Toronto City Airport		——
2016 Flag of the United States.svg Indianapolis International Airport
Flag of the United States.svg Jacksonville International Airport
Flag of Canada (Pantone).svg Billy Bishop Toronto City Airport		 Flag of the United States.svg El Paso International Airport
Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
Flag of the United States.svg Tampa International Airport		 Flag of the United States.svg Austin–Bergstrom International Airport
Flag of the United States.svg Dallas Love Field
Flag of Canada (Pantone).svg Edmonton International Airport
Flag of Canada (Pantone).svg Halifax Stanfield International Airport
Flag of the United States.svg San Antonio International Airport
Flag of Canada (Pantone).svg Winnipeg James Armstrong Richardson International Airport		——
2017 Flag of the United States.svg Indianapolis International Airport
Flag of the United States.svg Jacksonville International Airport		 Flag of the United States.svg El Paso International Airport
Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport

Flag of Canada (Pantone).svg Billy Bishop Toronto City Airport

 Flag of the United States.svg Austin–Bergstrom International Airport

Flag of the United States.svg John Glenn Columbus International Airport
Flag of the United States.svg Dallas Love Field
Flag of Canada (Pantone).svg Edmonton International Airport
Flag of Canada (Pantone).svg Halifax Stanfield International Airport
Flag of the United States.svg Pittsburgh International Airport
Flag of the United States.svg San Antonio International Airport
Flag of the United States.svg San Jose International Airport
Flag of the United States.svg Tampa International Airport

——

Under 20 million passengers

YearWinner
2017 Flag of the United States.svg Portland International Jetport

Best Airport by Size

Over 40 million

Year1st2nd3rd4th5th
2006 Flag of Hong Kong.svg Hong Kong International Airport Flag of the United States.svg Dallas/Fort Worth International Airport Flag of the United States.svg Denver International Airport ——
2007 Flag of Hong Kong.svg Hong Kong International Airport Flag of the United States.svg Dallas/Fort Worth International Airport Flag of the United States.svg Denver International Airport——
2008 Flag of Hong Kong.svg Hong Kong International Airport Flag of the United States.svg Dallas/Fort Worth International Airport Flag of the People's Republic of China.svg Beijing Capital International Airport ——
2009 Flag of Hong Kong.svg Hong Kong International Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the United States.svg Denver International Airport——
2010 Flag of Hong Kong.svg Hong Kong International Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the United Arab Emirates.svg Dubai International Airport ——
2011 Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of Hong Kong.svg Hong Kong International Airport——
2012 Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of Hong Kong.svg Hong Kong International Airport Flag of the People's Republic of China.svg Shanghai Pudong International Airport Flag of the People's Republic of China.svg Guangzhou Baiyun International Airport
2013 Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the People's Republic of China.svg Shanghai Pudong International Airport Flag of Hong Kong.svg Hong Kong International Airport Flag of the People's Republic of China.svg Guangzhou Baiyun International Airport
2014 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the People's Republic of China.svg Shanghai Pudong International Airport Flag of Hong Kong.svg Hong Kong International Airport
2015 Flag of South Korea.svg Incheon International Airport
Flag of Singapore.svg Singapore Changi Airport		 Flag of the People's Republic of China.svg Shanghai Pudong International Airport
Flag of the People's Republic of China.svg Beijing Capital International Airport		 Flag of the People's Republic of China.svg Guangzhou Baiyun International Airport——
2016 Flag of South Korea.svg Incheon International Airport Flag of India.svg Indira Gandhi International Airport
Flag of India.svg Chhatrapati Shivaji International Airport
Flag of Singapore.svg Singapore Changi Airport		 Flag of the People's Republic of China.svg Beijing Capital International Airport——
2017 Flag of India.svg Indira Gandhi International Airport
 Flag of the People's Republic of China.svg Beijing Capital International Airport Flag of the Republic of China.svg Taipei Taoyuan Airport ——

25-40 million

Year1st2nd3rd4th5th
2006 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the United States.svg Detroit Metropolitan Wayne County Airport ——
2007 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the United States.svg Detroit Metropolitan Wayne County Airport——
2008 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the United States.svg Minneapolis–Saint Paul International Airport ——
2009 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of Japan.svg Narita International Airport ——
2010 Flag of South Korea.svg Incheon International Airport Flag of Singapore.svg Singapore Changi Airport Flag of the People's Republic of China.svg Shanghai Pudong International Airport ——
2011 Flag of South Korea.svg Incheon International Airport Flag of India.svg Indira Gandhi International Airport Flag of India.svg Chhatrapati Shivaji International Airport ——
2012 Flag of South Korea.svg Incheon International Airport Flag of India.svg Indira Gandhi International Airport Flag of India.svg Chhatrapati Shivaji International Airport Flag of Japan.svg Narita International Airport Flag of the People's Republic of China.svg Shanghai Hongqiao International Airport
2013 Flag of South Korea.svg Incheon International Airport Flag of India.svg Indira Gandhi International Airport Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Shanghai Hongqiao International Airport Flag of India.svg Chhatrapati Shivaji International Airport
2014 Flag of India.svg Indira Gandhi International Airport Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of the People's Republic of China.svg Shanghai Hongqiao International Airport Flag of India.svg Chhatrapati Shivaji International Airport
2015 Flag of India.svg Indira Gandhi International Airport
Flag of India.svg Chhatrapati Shivaji International Airport		 Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Shanghai Hongqiao International Airport——
2016 Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Shenzhen Bao'an International Airport Flag of the People's Republic of China.svg Hangzhou Xiaoshan International Airport ——
2017 Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of South Korea.svg Gimpo International Airport Flag of Japan.svg Narita International Airport——

15-25 million

Year1st2nd3rd4th5th
2006 Flag of Malaysia.svg Kuala Lumpur International Airport Flag of the United States.svg San Diego International Airport Flag of Switzerland (Pantone).svg Zürich Airport ——
2007 Flag of Malaysia.svg Kuala Lumpur International Airport Flag of the United States.svg San Diego International Airport Flag of Switzerland (Pantone).svg Zürich Airport——
2008 Flag of the Republic of China.svg Taoyuan International Airport Flag of Switzerland (Pantone).svg Zürich Airport Flag of the United States.svg San Diego International Airport——
2009 Flag of the United States.svg Baltimore–Washington International Airport Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Shenzhen Bao'an International Airport ——
2010 Flag of South Korea.svg Gimpo International Airport Flag of India.svg Chhatrapati Shivaji International Airport Flag of Canada (Pantone).svg Vancouver International Airport ——
2011 Flag of South Korea.svg Gimpo International Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of the People's Republic of China.svg Hangzhou Xiaoshan International Airport ——
2012 Flag of South Korea.svg Gimpo International Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of the Republic of China.svg Taoyuan International Airport Flag of the People's Republic of China.svg Hangzhou Xiaoshan International Airport Flag of the United States.svg Tampa International Airport
2013 Flag of South Korea.svg Gimpo International Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of the United States.svg Tampa International Airport Flag of the United States.svg Salt Lake City International Airport Flag of Switzerland (Pantone).svg Zürich Airport
2014 Flag of South Korea.svg Gimpo International Airport Flag of the People's Republic of China.svg Wuhan Tianhe International Airport Flag of the People's Republic of China.svg Hangzhou Xiaoshan International Airport Flag of Mexico.svg Cancún International Airport Flag of the United States.svg Tampa International Airport
2015 Flag of South Korea.svg Gimpo International Airport Flag of the People's Republic of China.svg Wuhan Tianhe International Airport Flag of Indonesia.svg Ngurah Rai International Airport ——
2016 Flag of the People's Republic of China.svg Haikou Meilan International Airport Flag of the People's Republic of China.svg Sanya Phoenix International Airport
Flag of South Korea.svg Gimpo International Airport		 Flag of Indonesia.svg Ngurah Rai International Airport——
2017 Flag of Indonesia.svg Ngurah Rai International Airport

Flag of the People's Republic of China.svg Haikou Meilan International Airport
Flag of the People's Republic of China.svg Sanya Phoenix International Airport

 Flag of India.svg Kempegowda International Airport Flag of India.svg Chennai International Airport

Flag of Indonesia.svg Juanda International Airport

——

5-15 million

Year1st2nd3rd4th5th
2006 Flag of Japan.svg Chūbu Centrair International Airport Flag of Australia (converted).svg Adelaide Airport Flag of Finland.svg Helsinki Airport
Flag of New Zealand.svg Christchurch International Airport 		——
2007 Flag of Japan.svg Chūbu Centrair International Airport Flag of Israel.svg Ben Gurion Airport Flag of New Zealand.svg Auckland Airport ——
2008 Flag of Japan.svg Chūbu Centrair International Airport Flag of Israel.svg Ben Gurion Airport Flag of the United States.svg Austin–Bergstrom International Airport ——
2009 Flag of India.svg Rajiv Gandhi International Airport Flag of the United States.svg Austin–Bergstrom International Airport Flag of Mexico.svg Cancún International Airport ——
2010 Flag of India.svg Rajiv Gandhi International Airport Flag of Japan.svg Chūbu Centrair International Airport Flag of the United States.svg Indianapolis International Airport ——
2011 Flag of Japan.svg Chūbu Centrair International Airport Flag of Mexico.svg Cancún International Airport Flag of India.svg Rajiv Gandhi International Airport ——
2012 Flag of Japan.svg Chūbu Centrair International Airport Flag of India.svg Rajiv Gandhi International Airport Flag of the People's Republic of China.svg Tianjin Binhai International Airport Flag of the People's Republic of China.svg Wuhan Tianhe International Airport Flag of the People's Republic of China.svg Sanya Phoenix International Airport
2013 Flag of the People's Republic of China.svg Haikou Meilan International Airport Flag of India.svg Rajiv Gandhi International Airport Flag of the People's Republic of China.svg Tianjin Binhai International Airport Flag of the People's Republic of China.svg Wuhan Tianhe International Airport Flag of the People's Republic of China.svg Harbin Taiping International Airport
2014 Flag of the People's Republic of China.svg Haikou Meilan International Airport Flag of the People's Republic of China.svg Sanya Phoenix International Airport Flag of India.svg Rajiv Gandhi International Airport Flag of the People's Republic of China.svg Tianjin Binhai International Airport Flag of the People's Republic of China.svg Changchun Longjia International Airport
2015 Flag of the People's Republic of China.svg Sanya Phoenix International Airport Flag of the People's Republic of China.svg Tianjin Binhai International Airport Flag of India.svg Rajiv Gandhi International Airport ——
2016 Flag of India.svg Rajiv Gandhi International Airport
Flag of the People's Republic of China.svg Tianjin Binhai International Airport		 Flag of the People's Republic of China.svg Changchun Longjia International Airport
Flag of the People's Republic of China.svg Hohhot Baita International Airport		 Flag of Jordan.svg Queen Alia International Airport
Flag of Thailand.svg Chiang Mai International Airport
Flag of India.svg Cochin International Airport
Flag of the United States.svg Indianapolis International Airport
Flag of the United States.svg Jacksonville International Airport 		——
2017 Flag of India.svg Rajiv Gandhi International Airport Flag of Indonesia.svg Sultan Aji Muhammad Sulaiman Airport

Flag of the People's Republic of China.svg Hohhot Baita International Airport

 Flag of India.svg Cochin International Airport

Flag of India.svg Netaji Subhas Chandra Bose International Airport
Flag of India.svg Pune Airport

——

Fewer than 5 million

Year1st2nd3rd4th5th
2006 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Portugal.svg Porto Airport ——
2007 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport ——
2008 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport——
2009 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Portland International Jetport ——
2010 Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport——
2011 Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport——
2012 b Flag of the People's Republic of China.svg Hohhot Baita International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Thailand.svg Chiang Mai International Airport Flag of Canada (Pantone).svg Winnipeg James Armstrong Richardson International Airport
2013 b Flag of the People's Republic of China.svg Changchun Longjia International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of the United States.svg Gerald R. Ford International Airport
2014 b Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Mauritius.svg Sir Seewoosagur Ramgoolam International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the Bahamas.svg Lynden Pindling International Airport Flag of India.svg Sardar Vallabhbhai Patel International Airport
2015 b Flag of India.svg Jaipur International Airport Flag of India.svg Chaudhary Charan Singh International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport——
2016 Flag of Ecuador.svg José Joaquín de Olmedo International Airport
Flag of India.svg Jaipur International Airport
Flag of Russia.svg Sochi International Airport		 Flag of India.svg Srinagar International Airport
Flag of Canada (Pantone).svg Billy Bishop Toronto City Airport 		Flag of Malaysia.svg Langkawi International Airport
Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport		——
2017 Flag of India.svg Chaudhary Charan Singh International Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of Indonesia.svg Husein Sastranegara International Airport ——

^b Since 2012 the category is called "2-5 million".

Best Airport by Size and Region

YearAfricaEuropeLatin America & CaribbeanNorth AmericaAsia PacificMiddle East
Passengers on million per year
5–15 2–55–1515–2525-4040< 2–55–15 2–55–1515–2525-4040< 2–55–1515–2525-4040< 5–15
2017 Flag of Morocco.svg Mohammed V International Airport Flag of the United Kingdom.svg Newcastle Airport Flag of Russia.svg Sochi International Airport Flag of Greece.svg Athens International Airport Flag of Russia.svg Sheremetyevo International Airport Flag of Italy.svg Leonardo da Vinci–Fiumicino Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of the Dominican Republic.svg Punta Cana International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport Flag of the United States.svg Indianapolis International Airport Flag of the United States.svg Tampa International Airport Flag of the United States.svg Minneapolis–Saint Paul International Airport Flag of Canada (Pantone).svg Toronto Pearson International Airport Flag of India.svg Chaudhary Charan Singh International Airport Flag of India.svg Rajiv Gandhi International Airport Flag of Indonesia.svg Ngurah Rai International Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of India.svg Chhatrapati Shivaji Maharaj International Airport Flag of Saudi Arabia.svg Prince Mohammad bin Abdulaziz International Airport

Best Improvement

YearAfricaAsia PacificEuropeLatin America & CaribbeanMiddle EastNorth America
2007 Flag of the United Kingdom.svg Aberdeen Airport
2008 Flag of the People's Republic of China.svg Beijing Capital International Airport
2009 Flag of Egypt.svg Cairo International Airport Flag of India.svg Indira Gandhi International Airport Flag of Portugal.svg João Paulo II Airport Flag of Mexico.svg Cancún International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of the United States.svg Cleveland Hopkins International Airport
2010 Flag of South Africa.svg Cape Town International Airport Flag of the People's Republic of China.svg Shanghai Hongqiao International Airport Flag of the United Kingdom.svg Bournemouth Airport Flag of Costa Rica.svg Juan Santamaría International Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of Canada (Pantone).svg Vancouver International Airport
2011 Flag of South Africa.svg East London Airport Flag of the People's Republic of China.svg Chongqing Jiangbei International Airport Flag of Spain.svg Palma de Mallorca Airport Flag of Ecuador.svg José Joaquín de Olmedo International Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of Canada (Pantone).svg Montréal–Pierre Elliott Trudeau International Airport
2012 Flag of Kenya.svg Moi International Airport Flag of the People's Republic of China.svg Sanya Phoenix International Airport Flag of Portugal.svg Faro Airport Flag of the Dominican Republic.svg Las Américas International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Canada (Pantone).svg Winnipeg James Armstrong Richardson International Airport
2013 Flag of South Africa.svg East London Airport Flag of India.svg Netaji Subhas Chandra Bose International Airport Flag of Sweden.svg Göteborg Landvetter Airport Flag of the Bahamas.svg Lynden Pindling International Airport Flag of Jordan.svg Queen Alia International Airport Flag of the United States.svg San Antonio International Airport
2014 Flag of Mauritius.svg Sir Seewoosagur Ramgoolam International Airport Flag of India.svg Netaji Subhas Chandra Bose International Airport Flag of Russia.svg Pulkovo Airport Flag of the Dominican Republic.svg Las Américas International Airport Flag of Jordan.svg Queen Alia International Airport Flag of the United States.svg San Antonio International Airport
2015 Flag of Kenya.svg Jomo Kenyatta International Airport Flag of Indonesia.svg Ngurah Rai International Airport Flag of Turkey.svg Istanbul Atatürk Airport Flag of Jamaica.svg Norman Manley International Airport Flag of Saudi Arabia.svg King Fahd International Airport Flag of Canada (Pantone).svg Saskatoon John G. Diefenbaker International Airport
2016 Flag of South Africa.svg Bloemfontein Airport Flag of Indonesia.svg Sultan Hasanuddin International Airport Flag of Poland.svg John Paul II International Airport Kraków–Balice Flag of Aruba.svg Queen Beatrix International Airport Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of the United States.svg John Glenn Columbus International Airport
2017 Flag of Kenya.svg Jomo Kenyatta International Airport Flag of India.svg Sardar Vallabhbhai Patel International Airport Flag of Croatia.svg Zagreb Airport Flag of Brazil.svg Pampulha–Carlos Drummond de Andrade Airport Flag of the United Arab Emirates.svg Dubai International Airport Flag of the United States.svg Cleveland Hopkins International Airport

Best Domestic Airport

This award recognises airports, based on the results for overall satisfaction as rated solely by domestic passengers. The award has been replaced with the "Best Regional Airport" award in 2010.

Year1st2nd3rd
2006 Flag of the United States.svg Austin–Bergstrom International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
2007 Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of the United States.svg Austin–Bergstrom International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport
2008 Flag of Japan.svg Chūbu Centrair International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of Canada (Pantone).svg Ottawa Macdonald–Cartier International Airport

Best Regional Airport

This award, replacing the "Best Domestic Airport" in 2010, has been classified since 2012 as recognising only airports with 2 million passengers or less.

YearAfricaEuropeLatin America & CaribbeanNorth AmericaAsia Pacific
2010 Flag of South Africa.svg George Airport Flag of the United Kingdom.svg Humberside Airport Flag of Barbados.svg Grantley Adams International Airport Flag of Canada (Pantone).svg Québec City Jean Lesage International Airport —
2011 Flag of South Africa.svg Upington Airport Flag of Iceland.svg Keflavík International Airport Flag of Mexico.svg Mazatlán International Airport Flag of Canada (Pantone).svg Québec City Jean Lesage International Airport—
2012 Flag of South Africa.svg Upington Airport Flag of North Macedonia.svg Skopje "Alexander the Great" Airport — Flag of Canada (Pantone).svg Victoria International Airport —
2013 Flag of South Africa.svg Upington Airport Flag of North Macedonia.svg Skopje "Alexander the Great" Airport Flag of Mexico.svg Mazatlán International Airport Flag of Canada (Pantone).svg Québec City Jean Lesage International Airport Flag of India.svg Netaji Subhas Chandra Bose International Airport
2014 Flag of South Africa.svg Upington Airport Flag of Spain.svg Murcia–San Javier Airport Flag of Mexico.svg Bachigualato Federal International Airport Flag of Canada (Pantone).svg Victoria International Airport Flag of Malaysia.svg Langkawi International Airport
2015 Flag of South Africa.svg Upington Airport Flag of North Macedonia.svg Skopje "Alexander the Great" Airport Flag of Mexico.svg Bachigualato Federal International Airport Flag of the United States.svg Portland International Jetport —

Airport People Awards

This award recognizes those airports which have been rated by passengers as having the most courteous and helpful airport, airline and security staff.

YearAfrica - Middle EastAmericasAsia PacificEurope
2006 Flag of the United Arab Emirates.svg Abu Dhabi International Airport Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of South Korea.svg Incheon International Airport Flag of Belgium (civil).svg Brussels Airport
2007— Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of South Korea.svg Incheon International Airport Flag of the United Kingdom.svg Southampton Airport
2008— Flag of Canada (Pantone).svg Halifax Stanfield International Airport Flag of South Korea.svg Incheon International Airport Flag of the United Kingdom.svg Southampton Airport

References

  1. ↑ "World's best airports announced – Asia dominates" Archived 2012-09-12 at the Wayback Machine CNN Go. 15 February 2012. Retrieved 12 April 2012
  2. ↑ "ASQ Award Winners 2006". ACI. Retrieved 14 February 2015.
  3. ↑ "ASQ Award Winners 2007". ACI. Retrieved 14 February 2015.
  4. ↑ "ASQ Award Winners 2008". ACI. Retrieved 14 February 2015.
  5. ↑ "ASQ Award Winners 2009". ACI. Retrieved 14 February 2015.
  6. ↑ "ASQ Award Winners 2010". ACI. Retrieved 14 February 2015.
  7. ↑ "ASQ Award Winners 2011". ACI. Retrieved 14 February 2015.
  8. ↑ Past Winners: 2017 , retrieved 31 March 2019
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