A managed facilities-based voice network (MFVN) is a communications network managed, operated, and maintained by a voice service provider that delivers traditional telephone service via a loop start analog telephone interface. MFVNs are interconnected with the public switched telephone network (PSTN) or other MFVNs and provide dialtone to end users. Historically, this was provided by equipment at Bell company central offices, however today's MFVNs can include a combination of access network (last mile network of copper, coaxial cable, fiber optics, or cellular), battery-backed customer premises equipment (CPE), network switches and routers, network management systems, voice call servers, and gateways to the broader PSTN.
MFVN service providers can include cable operators and telephone companies, as well as new entrants that partner with these traditional carriers, but don't include providers that use customer-managed, non-battery-backed CPE to provide POTS service.
According to NFPA 72 2010, 3.3.141, [1] an MFVN is defined simply as:
A physical facilities-based network capable of transmitting real time signals with formats unchanged that is managed, operated, and maintained by the service provider to ensure service quality and reliability from the subscriber location to public switched telephone network (PSTN) interconnection points or other MFVN peer networks.
The term MFVN was introduced in 2007 by various telephony user organizations and stakeholders who rely on telephone service to provide security and life safety services. The concern of these organizations and stakeholders was the reliability of new telephone technology and services. This new technology was based on packet voice technology, or the Voice over Internet Protocol, which was not well understood. These organizations and stakeholders increasingly realized that they could no longer simply assume that phone service would be reliable enough, because it was increasingly being delivered in various ways, even by traditional providers. Clear performance requirements were needed to define when a phone line was suitable for security and life safety services.
This issue was not new, as analog copper based networks had been transitioning to digital telephony technology for 25 years (via fiber buildout by telephone companies), and to IP technology methods for the last 10 years (via broadband buildout by telco, cable, and competitive local exchange carriers). What was new was that copper based analog phone service was not even an option anymore in many areas, as it was being completely replaced by digital and IP based phone service.
Starting in the early part of the 2000s, IP based voice services began being offered by non-traditional providers such as cable television service providers and Internet voice service providers. The demand for these services grew due to competitive pricing and value added services not offered by the traditional telephone providers. The use of these non-traditional telephone methods for security and life safety communications was not well understood, so use was discouraged and in some cases not allowed by local authorities. There was no distinction between voice services provided over the "best-effort" Internet and voice services provided over managed facilities. It became clear that only managed facilities based providers could assure reliability end to end. Only facilities based providers could monitor and maintain the expected quality of service (call quality, operation during power failure, wiring procedures that guaranteed pre-emption of existing calls for emergency calls, and local disaster recovery capabilities).
In 2007, the concept of the Managed Facilities-based Voice Network was introduced by non-traditional telephone providers as a way to think about the PSTN as a collection of managed networks, rather than as a single, monolithic entity.
By 2009, the large incumbent carriers were starting to publicly talk about their desire to move away from traditional analog phone lines. At a September investor conference, Verizon Communications CEO Ivan Seidenberg said that Verizon, "was simply no longer concerned with telephones that are connected with wires." [2] Three months later, AT&T sent a letter to the FCC in which they announced plain old telephone service as a "relic of a by-gone era." [3]
Due to this national trend, the NFPA felt the need to act quickly in 2009, publishing Tentative Interim Amendment (TIA) 10-3 [4] for incorporation into the NFPA 72 (National Fire Alarm and Signaling Code) 2010 edition. The new language introduced by TIA 10-3, and incorporated into the final NFPA 72 2010 edition, became the national standard in the United States for determining whether a given phone line is an acceptable method for fire alarm signaling transmission from a protected premises to a supervising central monitoring station.
With this clarification at the national level, local authorities, such as fire inspectors and other Authorities Having Jurisdiction (AHJs), are provided with clear, uniform guidance from the NFPA that operators attesting themselves as providing phone service as an MFVN service provider are an acceptable replacement for the traditional "common carriers".
Most, if not all, states recognize and accept the use of MFVN. For example, in Florida it was adopted by statute, whereby all qualified MFVNs are allowed for fire alarm monitoring. [5]
Within NFPA 72, there is a section entitled Annex A, Explanatory Material. Within this appendix, NFPA 72 provides further detail of what an MFVN service should entail: [1]
Managed facilities-based voice network service is functionally equivalent to traditional PSTN-based services provided by authorized common carriers (public utility telephone companies) with respect to dialing, dial plan, call completion, carriage of signals and protocols, and loop voltage treatment and provides all of the following features:
(1) A loop start telephone circuit service interface.
(2) Pathway reliability that is assured by proactive management, operation, and maintenance by the MFVN provider.
(3) 8 hours of standby power supply capacity for MFVN communications equipment either located at the protected premises or field deployed. Industry standards followed by the authorized common carriers (public utility telephone companies), and the other communications service providers that operate MFVNs, specifically engineer the selection of the size of the batteries, or other permanently located standby power source, in order to provide 8 hours of standby power with a reasonable degree of accuracy. Of course, over time, abnormal ambient conditions and battery aging can always have a potentially adverse effect on battery capacity. The MFVN field-deployed equipment typically monitors the condition of the standby battery and signals potential battery failure to permit the communications service provider to take appropriate action.
(4) 24 hours of standby power supply capacity for MFVN communications equipment located at the communication service provider's central office.
(5) Installation of network equipment at the protected premises with safeguards to prevent unauthorized access to the equipment and its connections.
In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation point ("demarc"). The demarc is a point established in a building or complex to separate customer equipment from the equipment located in either the distribution infrastructure or central office of the communications service provider.
Digital subscriber line is a family of technologies that are used to transmit digital data over telephone lines. In telecommunications marketing, the term DSL is widely understood to mean asymmetric digital subscriber line (ADSL), the most commonly installed DSL technology, for Internet access.
In telecommunications, a network interface device is a device that serves as the demarcation point between the carrier's local loop and the customer's premises wiring. Outdoor telephone NIDs also provide the subscriber with access to the station wiring and serve as a convenient test point for verification of loop integrity and of the subscriber's inside wiring.
Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.
In telephony, the local loop is the physical link or circuit that connects from the demarcation point of the customer premises to the edge of the common carrier or telecommunications service provider's network.
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.
Plain old telephone service (POTS), or plain ordinary telephone system, is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. POTS was the standard service offering from telephone companies from 1876 until 1988 in the United States when the Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) was introduced, followed by cellular telephone systems, and voice over IP (VoIP). POTS remains the basic form of residential and small business service connection to the telephone network in many parts of the world. The term reflects the technology that has been available since the introduction of the public telephone system in the late 19th century, in a form mostly unchanged despite the introduction of Touch-Tone dialing, electronic telephone exchanges and fiber-optic communication into the public switched telephone network (PSTN).
A digital subscriber line access multiplexer is a network device, often located in telephone exchanges, that connects multiple customer digital subscriber line (DSL) interfaces to a high-speed digital communications channel using multiplexing techniques. Its cable internet (DOCSIS) counterpart is the cable modem termination system.
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony. The PSTN consists of telephone lines, fiber-optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables interconnected by switching centers, such as central offices, network tandems, and international gateways, which allow telephone users to communicate with each other.
A leased line is a private telecommunications circuit between two or more locations provided according to a commercial contract. It is sometimes also known as a private circuit, and as a data line in the UK. Typically, leased lines are used by businesses to connect geographically distant offices.
A cordless telephone or portable telephone has a portable telephone handset that connects by radio to a base station connected to the public telephone network. The operational range is limited, usually to the same building or within some short distance from the base station.
A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).
A security alarm is a system designed to detect intrusions, such as unauthorized entry, into a building or other areas, such as a home or school. Security alarms protect against burglary (theft) or property damage, as well as against intruders. Examples include personal systems, neighborhood security alerts, car alarms, and prison alarms.
Cable telephony is a form of digital telephony over cable TV type networks. A telephone interface installed at the customer's premises converts analog signals from the customer's in-home wiring to a digital signal, which is then sent over the cable connection to the company's Cable television headend switching center. The signal is then sent on to the public switched telephone network (PSTN). Cable telephone provides another revenue stream for cable television system operators and gives the consumer the convenience of a single bill for combined television, internet and telephone services.
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.
A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN).
A fire alarm system is a building system designed to detect, alert occupants, and alert emergency forces of the presence of fire, smoke, carbon monoxide, or other fire-related emergencies. Fire alarm systems are required in most commercial buildings. They may include smoke detectors, heat detectors, and manual fire alarm activation devices. All components of a fire alarm system are connected to a fire alarm control panel. Fire alarm control panels are usually found in an electrical or panel room. Fire alarm systems generally use visual and audio signalization to warn the occupants of the building. Some fire alarm systems may also disable elevators, which are unsafe to use during a fire under most circumstances.
H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, multimedia transport and control, and bandwidth control for point-to-point and multi-point conferences.
BT Redcare is the largest supplier of alarm signalling services for security and fire in the UK. It was established over thirty years ago, and works with both the business and domestic markets.
As in many other countries, the United Kingdom is retiring its part of the global circuit-switched public switched telephone network.