The Regulation of Investigatory Powers Act 2000 (c.23) is an Act of the Parliament of the United Kingdom, regulating the powers of public bodies to carry out surveillance and investigation, and covering the interception of communications. It was introduced by the Tony Blair Labour government ostensibly to take account of technological change such as the growth of the Internet and strong encryption.
The European Ombudsman is an inter-institutional body of the European Union that holds the institutions, bodies and agencies of the EU to account, and promotes good administration. The Ombudsman helps people, businesses and organisations facing problems with the EU administration by investigating complaints, as well as by proactively looking into broader systemic issues. The current Ombudsman is Emily O'Reilly.
Local government in Wales is primarily undertaken by the twenty-two principal councils. The councils are unitary authorities, meaning they are responsible for providing local government services within their principal area, including education, social work, environmental protection, and most highway maintenance. The principal areas are divided into communities, most of which have an elected community council. The services provided by community councils vary, but they will typically maintain public spaces and facilities. Local councils in Wales are elected; the most recent local elections in Wales took place in 2022, and the next are due to take place in 2027.
The Standards Board for England was a non-departmental public body sponsored by the Department for Communities and Local Government. Established under the Local Government Act 2000, it was responsible for promoting high ethical standards in local government. It oversaw the nationally imposed Code of Conduct, which covered elected and co-opted members across a range of local authorities. The board maintained an independent national overview of local investigations into allegations that members' conduct might have fallen short of the required standards. In certain cases the board itself investigated allegations. It could not impose sanctions on members, but if it considered that further action might be necessary, it referred cases to the Adjudication Panel for England or to the relevant authority's own standards committee for determination. Standards committees could suspend members for up to six months. The Adjudication Panel could disqualify members for up to five years. The Standards Board for England also provided advice, and produced formal guidance, to members and officers on the Code of Conduct.
The Parliamentary and Health Service Ombudsman (PHSO) comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC). The Ombudsman is responsible for considering complaints by the public that UK Government departments, public authorities and the National Health Service in England have not acted properly or fairly or have provided a poor service.
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. It also investigates complaints about registered adult social care providers. It is the last stage of the complaints process, for people who have given the council or provider opportunity to resolve the issue first. It is a free service. Similar duties are carried out by the Public Services Ombudsman for Wales, the Scottish Public Services Ombudsman and the Northern Ireland Ombudsman. The current (interim) Local Government and Social Care Ombudsman is Paul Najsarek, whose appointment commenced on 1 April 2023.
The Local Government Act 2000 (c.22) is an Act of the Parliament of the United Kingdom that reformed local government in England and Wales. Its principal purposes are:
The Office of Ombudsman is a Hong Kong statutory authority, established on 1 March 1989, charged with ensuring that Hong Kong is served by a fair and efficient public administration that is committed to accountable, openness and quality of services. It operates mainly by investigating and giving recommendations to government departments.
The Pensions Ombudsman is the official ombudsman institution responsible for investigating complaints regarding pensions in the United Kingdom. The Pensions Ombudsman is a non-departmental public body stewarded by the Department of Work and Pensions, and the Ombudsman and Deputy Ombudsman are appointed by the Secretary of State for Work and Pensions. The Ombudsman is an independent commissioner; he and his staff are not civil servants. His brief is to resolve disputes of fact or law and to investigate claims of maladministration. Unusually for UK Ombudsmen, the Pensions Ombudsman's determinations are binding on the parties and enforceable in the County Court. There is a right of appeal to the High Court on a point of law. In England the High Court's permission has to be obtained for an appeal.
The Scottish Public Services Ombudsman (SPSO) is the organisation that handles complaints about public services in Scotland. The Ombudsman service is independent of government and with a duty to act impartially.
A Welsh Government sponsored body (WGSB) is a non-departmental public body directly funded by the Welsh Government. Under the Government of Wales Act 1998 the bodies were sponsored by the National Assembly for Wales and were known as an Assembly sponsored public body, and this was changed by the Schedule 3 of the Wales Act 2017 which amended the Government of Wales Act 2006.
The Standards Commission for Scotland is an independent body that has the purpose of advancing high ethical standards in public life. Its main tool is the promotion and enforcement of Codes of Conduct for councillors and those appointed to devolved public bodies.
Ombudsmen in Australia are independent agencies who assist when a dispute arises between individuals and industry bodies or government agencies. Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems. Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia. As laws differ between states just one process, or policy, cannot be used across the Commonwealth. All government bodies are within the jurisdiction of the ombudsman.
Ann Abraham is a public servant who was the Parliamentary Commissioner for Administration and Health Service Commissioner for England between 2002 and 2011.
Sir Idwal Vaughan Pugh KCB was a civil servant who was Permanent Secretary at the Welsh Office and distinguished himself as Parliamentary Commissioner for Administration and Health Service Commissioner for England, Scotland and Wales.
Sir William Kennedy Reid KCB is a retired civil servant who was Parliamentary Commissioner for Administration and Health Service Commissioner for England, Scotland and Wales between 1990 and 1996.
The Parliamentary Commissioner Act 1967 is an act of the Parliament of the United Kingdom.
The Health Service Commissioners Act 1993 is an Act of the Parliament of the United Kingdom.
The Well-being of Future Generations (Wales) Act 2015 is an Act of the National Assembly for Wales that was given royal assent on 29 April 2015; it came into force in April 2016. It set out seven well-being goals: i) a prosperous Wales, ii) a resilient Wales, iii) a healthier Wales, iv) a more equal Wales, v) a Wales of cohesive communities, vi) a Wales of vibrant culture and thriving Welsh language and vii) a globally responsible Wales. A 'sustainable development principle' comprising five aspects is intended to assist in the delivery of the Act's goals and actions; i) long-term thinking, ii) prevention, iii) integration, iv) collaboration and v) involvement.
