Regret

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John Greenleaf Whittier's fictional heroine Maud Muller gazes into the distance, regretting her inaction and thinking about what might have been. Maud-Muller-Brown.jpeg
John Greenleaf Whittier's fictional heroine Maud Muller gazes into the distance, regretting her inaction and thinking about what might have been.
Apologizing for a store closure, showing regret or remorse Sorry, we've closed (50035359833).jpg
Apologizing for a store closure, showing regret or remorse

Regret is the emotion of wishing one had made a different decision in the past, because the consequences of the decision one did make were unfavorable.

Contents

Regret is related to perceived opportunity. Its intensity varies over time after the decision, in regard to action versus inaction, and in regard to self-control at a particular age. The self-recrimination which comes with regret is thought to spur corrective action and adaptation.

In Western societies adults have the highest regrets regarding choices of their education. [1]

Definition

Regret has been defined by psychologists in the late 1990s as a "negative emotion predicated on an upward, self-focused, counterfactual inference". [1] Another definition is "an aversive emotional state elicited by a discrepancy in the outcome values of chosen vs. unchosen actions". [2]

Regret differs from remorse in that people can regret things beyond their control, but remorse indicates a sense of responsibility for the situation. [3] For example, a person can feel regret that people die during natural disasters, but cannot feel remorse for that situation. However, a person who intentionally harms someone should feel remorse for those actions. Agent regret is the idea that a person could be involved in a situation, and regret their involvement even if those actions were innocent, unintentional, or involuntary. [3] For example, if someone decides to die by stepping in front of a moving vehicle, the death is not the fault of the driver, but the driver may still regret that the person died.

Regret is distinct from disappointment. Both are negative emotional experiences relating to a loss outcome, and both have similar neuronal correlates. However, they differ in regard to feedback about the outcome, comparing the difference between outcomes for the chosen vs. unchosen action; In regret, full feedback occurs and with disappointment partial feedback. They also differ in regard to agency (self in regret versus external in disappointment). [4]

Models

There are conceptual models of regret in regret (decision theory) mostly in theoretical economics and finance under a field called behavioral economics. Anticipated regret, or how much regret one thinks one will feel in the future, appears to be overestimated for actions and choices. [5] [6] This appears to be, in part, due to a tendency to underestimate the extent to which people attribute bad outcomes to external factors rather than to internal factors (i.e., themselves). [5] It can lead to inaction or inertia and omission bias. [7]

Existential regret has been specifically defined as "a profound desire to go back and change a past experience in which one has failed to choose consciously or has made a choice that did not follow one’s beliefs, values, or growth needs". [8]

Instruments to measure regret in people having to make medical decisions have failed to address current concepts of regret and failed to differentiate regret from disappointment. They have also not looked for positive impacts of regret. [9] Process regret may occur, if a person does not consider information about all available choices before making a decision. [9]

People will go out of their way to avoid regret which is called regret aversion. This can aid in the decisions one will make. [10] However, many will go to extreme measures to avoid having to feel regret. In the book "Thinking, Fast and Slow" by Daniel Kahneman, many topics relate to regret. System one and system two thinking are systems in the mind that explain different ways people think. System one thinking is quicker and involves less effort of the mind, while system two thinking is slower and involves more effort of the mind. In both these systems, the desire to avoid regret and other negative feelings can be seen in the way decisions are made and the way people think. [11]

Loss aversion is a part of regret and regret aversion due to the way people put in the effort to not lose something. It is believed that losing something has a stronger emotional pull than gaining something does. However, this may not always be true. In 2020, a study published by three people in the Department of Psychology at King's College London researched loss aversion and how it might affect making decisions. The study suggests that depending on the circumstances and experiences loss aversion could be inaccurate. [12]

Life domains

A 2005 meta-analysis of 9 studies (7 US, one Germany, one Finland) about what adults regret most concluded, that overall adults regret choices regarding their education the most. Subsequent rankings included decisions about career, romance, and parenting. Education has been the forerunner of regret in the U.S. per Gallup surveys in 1949, 1953, and 1965. Education was the forerunner of regret because it is seen as something where circumstances could be changed: "In contemporary society, education is open to continual modification throughout life. With the rise of community colleges and student aid programs in recent decades, education of some sort is accessible to nearly all socioeconomic groups." This finding can be attributed to the principle of perceived opportunity. People´s biggest regrets are a reflection of where in life they see their largest opportunities; that is, where they see tangible prospects for change, growth, and renewal. [1]

In other cultures, regrets may be ranked differently depending on the perceived opportunity in a particular society. [13]

In health care decisions

A 2016 review of past studies found risk factors for people to develop "decision regret" regarding their health care were: higher decisional conflict, lower satisfaction with the decision, adverse outcomes in physical health, and greater anxiety levels. [14]

Deathbed regrets

A 2018 study found that people were more likely to express "ideal-related regrets", such as failing to follow their dreams and live up to their full potential. [15] [16] This was found to correlate with the anecdotal accounts of palliative care nurse Bronnie Ware about the most common regrets she had heard expressed by those nearing death, which included:

  1. "I wish I’d had the courage to live a life true to myself, not the life others expected of me."
  2. "I wish I hadn’t worked so hard."
  3. "I wish I’d had the courage to express my feelings."
  4. "I wish I had stayed in touch with my friends."
  5. "I wish that I had let myself be happier." [17]

Determinants of intensity

Action versus inaction

There is an interplay between action versus inaction and time. Regrets of an action are more intense in the short term, whereas regrets of inaction are more intense over the long term. [18]

Age

In a 2001 study, high intensity of regret and intrusive thoughts in older adults was related to self-control, and low internal control was expected to be self-protective and help to decrease regret. In younger adults, internal-control facilitated active change and was associated with low intensity of regret. [19]

Opportunity

People's biggest regrets occur where they perceive the greatest and most important opportunity for corrective action. [1] When no opportunity exists to improve conditions, thought processes mitigate the cognitive dissonance caused by regret, e.g. by rationalization, and reconstrual. [1] Regret pushes people toward revised decision making and corrective action as part of learning that may bring improvement in life circumstances. A 1999 study measured regret in accordance to negative reviews with service providers. Regret was an accurate predictor of who switched providers. As more intense regret is experienced, the likelihood of initiating change is increased. Consequently, the more opportunity of corrective action available, the larger the regret felt and the more likely corrective action is achieved. Feeling regret spurs future action to make sure other opportunities are taken so that regret will not be experienced again. People learn from their mistakes. [20]

Lost opportunity principle

With a lost opportunity regret should intensify, not diminish, when people feel that they could have made better choices in the past but now perceive limited opportunities to take corrective action in the future. "People who habitually consider future consequences (and how they may avoid future negative outcomes) experience less, rather than more, intense regret after a negative outcome." [21] This principle offers another reason as to why education is the most regretted aspect in life. Education becomes a more limited opportunity as time passes. Aspects such as making friends, becoming more spiritual, and community involvement tend to be less regrettable which makes sense because these are also aspects in life that do not become limited opportunities. As the opportunity to remedy a situation passes, feelings of hopelessness may increase. [22] An explanation of the lost opportunity principle can be seen as a lack of closure: Low closure makes past occurrences feel unresolved. Low closure is associated with "reductions in self-esteem and persistent negative affect over time" and with the realization and regret of lost opportunity. High closure is associated with acceptance of lost opportunity. [23]

The lost opportunity principle suggests, that regret does not serve as a corrective motive (which the opportunity principle suggests). Instead, regret serves as a more general reminder to seize the day. [24]

Regret lingers where opportunity existed, with the self-blame of remorse being a core element to ultimately spur corrective action in decision-making. [1]

Neuroscience

Research upon brain injury and fMRI have linked the orbitofrontal cortex to the processing of regret. [25] [26]

Completeness of feedback about the outcomes after making a decision determined whether persons experienced regret (outcomes from both the choice and the alternative) vs. disappointment (partial-feedback, seeing only the outcome from the choice) in a magnetoencephalography study. Another factor was the type of agency: With personal decision making the neural correlates of regret could be seen, with external agency (computer choice) those of disappointment. Feedback regret showed greater brain activity in the right anterior and posterior regions, with agency regret producing greater activity in the left anterior region. [4] Both regret and disappointment activated anterior insula and dorsomedial prefrontal cortex but only with regret the lateral orbitofrontal cortex was activated. [27]

Psychopathic individuals do not show regret or remorse. This was thought to be due to an inability to generate this emotion in response to negative outcomes. However, in 2016, people with antisocial personality disorder (also known as dissocial personality disorder) were found to experience regret, but did not use the regret to guide their choice in behavior. There was no lack of regret but a problem to think through a range of potential actions and estimating the outcome values. [28]

In other species

A study published in 2014 by neuroscientists based at the University of Minnesota suggested that rats are capable of feeling regret about their actions. This emotion had never previously been found in any other mammals apart from humans. Researchers set up situations to induce regret, and rats expressed regret through both their behavior and specific neural patterns in brain activity. [29]

In 2013, a study published by two people in the Department of Evolutionary Anthropology at Duke University analyzed the relationship between decisions and outcomes with emotional reactions in the actions of primates such as chimpanzees and bonobos. The findings were that bonobos were more likely to try to change their decision after an outcome had been undesirable and less likely to decide on a risky option. The outcomes would affect their next decision. Chimpanzees were found to not change their reaction to an outcome even after a decision had led to something undesirable. This has led the researchers to believe that some primates, including bonobos and chimpanzees, are more susceptible to feelings of regret that can cause them to alter their display in certain behaviors. [30] [31]

See also

Related Research Articles

In the field of psychology, cognitive dissonance is described as the mental disturbance people feel when they realize their cognitions and actions are inconsistent or contradictory. This may ultimately result in some change in their cognitions or actions to cause greater alignment between them so as to reduce this dissonance. Relevant items of information include peoples' actions, feelings, ideas, beliefs, values, and things in the environment. Cognitive dissonance is typically experienced as psychological stress when persons participate in an action that goes against one or more of those things. According to this theory, when an action or idea is psychologically inconsistent with the other, people do all in their power to change either so that they become consistent. The discomfort is triggered by the person's belief clashing with new information perceived, wherein the individual tries to find a way to resolve the contradiction to reduce their discomfort.

<span class="mw-page-title-main">Remorse</span> Distressing emotion experienced by a person who regrets actions they have done in the past

Remorse is a distressing emotion experienced by an individual who regrets actions which they have done in the past that they deem to be shameful, hurtful, or wrong. Remorse is closely allied to guilt and self-directed resentment. When a person regrets an earlier action or failure to act, it may be because of remorse or in response to various other consequences, including being punished for the act or omission. People may express remorse through apologies, trying to repair the damage they've caused, or self-imposed punishments.

Neuroeconomics is an interdisciplinary field that seeks to explain human decision-making, the ability to process multiple alternatives and to follow through on a plan of action. It studies how economic behavior can shape our understanding of the brain, and how neuroscientific discoveries can guide models of economics.

<span class="mw-page-title-main">Loss aversion</span> Overall description of loss aversion theory

In cognitive science and behavioral economics, loss aversion refers to a cognitive bias in which the same situation is perceived as worse if it is framed as a loss, rather than a gain. It should not be confused with risk aversion, which describes the rational behavior of valuing an uncertain outcome at less than its expected value.

A status quo bias or default bias is a cognitive bias which results from a preference for the maintenance of one's existing state of affairs. The current baseline is taken as a reference point, and any change from that baseline is perceived as a loss or gain. Corresponding to different alternatives, this current baseline or default option is perceived and evaluated by individuals as a positive.

<span class="mw-page-title-main">Somatic marker hypothesis</span> Hypothesis that emotional processes guide or bias decision-making

The somatic marker hypothesis, formulated by Antonio Damasio and associated researchers, proposes that emotional processes guide behavior, particularly decision-making.

<span class="mw-page-title-main">Apology (act)</span> Verbal or written expression of regret or remorse

An apology is a voluntary expression of regret or remorse for actions, while apologizing is the act of expressing regret or remorse. In informal situations, it may be called saying sorry. The goal of an apology is generally forgiveness, reconciliation, and restoration of the relationship between the people involved in a dispute.

Omission bias is the phenomenon in which people prefer omission (inaction) over commission (action), and tend to judge harm as a result of commission more negatively than harm as a result of omission. It can occur due to a number of processes, including psychological inertia, the perception of transaction costs, and the perception that commissions are more causal than omissions.

An emotional bias is a distortion in cognition and decision making due to emotional factors.

The negativity bias, also known as the negativity effect, is a cognitive bias that, even when positive or neutral things of equal intensity occur, things of a more negative nature have a greater effect on one's psychological state and processes than neutral or positive things. In other words, something very positive will generally have less of an impact on a person's behavior and cognition than something equally emotional but negative. The negativity bias has been investigated within many different domains, including the formation of impressions and general evaluations; attention, learning, and memory; and decision-making and risk considerations.

<span class="mw-page-title-main">Disappointment</span> Feeling of dissatisfaction following the failure of an expectation to manifest

Disappointment is the feeling of dissatisfaction that follows the failure of expectations or hopes to manifest. Similar to regret, it differs in that a person who feels regret focuses primarily on the personal choices that contributed to a poor outcome, while a person feeling disappointment focuses on the outcome itself. It is a source of psychological stress. The study of disappointment—its causes, impact, and the degree to which individual decisions are motivated by a desire to avoid it—is a focus in the field of decision analysis, as disappointment is, along with regret, one of two primary emotions involved in decision-making.

In decision theory, on making decisions under uncertainty—should information about the best course of action arrive after taking a fixed decision—the human emotional response of regret is often experienced, and can be measured as the value of difference between a made decision and the optimal decision.

Counterfactual thinking is a concept in psychology that involves the human tendency to create possible alternatives to life events that have already occurred; something that is contrary to what actually happened. Counterfactual thinking is, as it states: "counter to the facts". These thoughts consist of the "What if?" and the "If only..." that occur when thinking of how things could have turned out differently. Counterfactual thoughts include things that – in the present – could not have happened because they are dependent on events that did not occur in the past.

Overchoice or choice overload is the paradoxical phenomenon that choosing between a large variety of options can be detrimental to decision making processes. The term was first introduced by Alvin Toffler in his 1970 book, Future Shock.

<span class="mw-page-title-main">Decision fatigue</span> Process of decline in quality of decisions over time

In decision making and psychology, decision fatigue refers to the deteriorating quality of decisions made by an individual after a long session of decision making. It is now understood as one of the causes of irrational trade-offs in decision making. Decision fatigue may also lead to consumers making poor choices with their purchases.

In consumer behaviour studies, the Blissful Ignorance Effect is when people who have good information about a product are not expected to be as happy with the product as people who have less information about it. This happens because the person who bought the product wants to feel like they have bought the right thing. However, if the person already knows how the product works they have a tougher time trying to justify the product to themselves if it has any problems.

<span class="mw-page-title-main">Neal Roese</span>

Neal Roese is a Canadian-American psychologist best known for his research on counterfactual thinking and regret. He holds the SC Johnson Chair in Global Marketing at the Kellogg School of Management at Northwestern University. In over 100 publications, his scholarly research examines basic cognitive processes underlying choice, with a focus on how people think about decision options, make predictions about the future, and revise understandings of the past. Roese is a Fellow of the Association for Psychological Science and the Society for Personality and Social Psychology.

Risk aversion is a preference for a sure outcome over a gamble with higher or equal expected value. Conversely, rejection of a sure thing in favor of a gamble of lower or equal expected value is known as risk-seeking behavior.

Moral emotions are a variety of social emotions that are involved in forming and communicating moral judgments and decisions, and in motivating behavioral responses to one's own and others' moral behavior. As defined by Jonathan Haidt, moral emotions "are linked to the interests or welfare either of a society as a whole or at least of persons other than the judge or agent". A person may not always have clear words to articulate, yet simultaneously knows it to be true.

Action bias is the psychological phenomenon where people tend to favor action over inaction, even when there is no indication that doing so would point towards a better result. It is an automatic response, similar to a reflex or an impulse and is not based on rational thinking. One of the first appearances of the term "action bias" in scientific journals was in a 2000 paper by Patt and Zechenhauser titled "Action Bias and Environmental Decisions", where its relevance in politics was expounded.

References

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