Emotional literacy

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The term emotional literacy has often been used in parallel to, and sometimes interchangeably with, the term emotional intelligence. However, there are important differences between the two. Emotional literacy was noted as part of a project advocating humanistic education in the early 1970s. [1]

Contents

Definition

The term was used extensively by Claude Steiner (1997) [2] who wrote:

"Emotional literacy is made up of 'the ability to understand your emotions, the ability to listen to others and empathise with their emotions, and the ability to express emotions productively. To be emotionally literate is to be able to handle emotions in a way that improves your personal power and improves the quality of life around you. Emotional literacy improves relationships, creates loving possibilities between people, makes co-operative work possible, and facilitates the feeling of community." [2] : 11 

Steiner breaks emotional literacy into five parts:

  1. Knowing your feelings.
  2. Having a sense of empathy.
  3. Learning to manage your emotions.
  4. Repairing emotional problems.
  5. Putting it all together: emotional interactivity.

Having its roots in counseling, it is a social definition that has interactions between people at its heart. According to Steiner emotional literacy is about understanding your feelings and those of others to facilitate relationships, including using dialogue and self-control to avoid negative arguments. The ability to be aware and read other people's feelings enables one to interact with them effectively so that powerful emotional situations can be handled in a skillful way. Steiner calls this "emotional interactivity". Steiner's model of emotional literacy is therefore primarily about dealing constructively with the emotional difficulties we experience to build a sound future. He believes that personal power can be increased and relationships transformed. The emphasis is on the individual, and as such encourages one to look inward rather than to the social setting in which an individual operates.

British context

In Britain, the term emotional literacy is often used and has developed, building on the work of Steiner and Goleman [3] as a social construction – as opposed to the more individualistic 'emotional intelligence' with the attempts to measure it as if emotions were measurable in a relatively rational way. [4] [5] [6] Educators did not like the way that 'emotional intelligence' focused so much on the individual and there were clear attempts to avoid the narrow EQ tests that were in use for two reasons:

  1. The idea of an EQ test had resonance with discredited [7] psychometric measures of intelligence such as IQ tests.
  2. People were also concerned with the way that pupils could be subject to even more control through the introduction of emotional intelligence into the curriculum. [4] [5] [8] [9]

The National Curriculum in England and Wales emphasized a range of cognitive skills that were controlled through exams. Educators saw the need to expand the range of skills that pupils required and were also concerned with social inclusion. The Labour Government provided an overarching rationale for this with its promotion of well-being. [10] [11] However, when the Department of Children, Schools and Families developed a scheme for schools – called the Social and Emotional Aspects of Learning (SEAL) – it was based on Goleman's definition of emotional intelligence. [12] [13] Hence any distinctions between the terms emotional intelligence and emotional literacy were blurred. Even so, key educators in Britain continued to use the term emotional literacy. Emotional literacy took on an aspect that was concern with personal growth. For example, the importance of developing relationships is, to a degree, in Weare's definition:

The ability to understand ourselves and other people, and in particular to be aware of, understand, and use information about the emotional states of ourselves and others with competence. It includes the ability to understand, express and manage our own emotions, and respond to the emotions of others, in ways that are helpful to ourselves and others. [14]

Similarly, the organization Antidote [15] defined emotional literacy as:

the practice of interacting with others in ways that build understanding of our own and others' emotions, then using this understanding to inform our actions.

These definitions acknowledge both the individual and other people and so inter-personal relationships and the need for dialogue are included. Sharp [16] has taken a broad approach to emotional literacy in a Local Education Authority (LEA) where he considers its development is important for teachers as well as pupils.

However, there was still an underlying assumption about the individual and how they develop as if they were culturally isolated and separate from factors such as religion and gender. [4] Also, the development of emotional literacy was justified by arguing that its introduction would help to improve other factors such as behavior, attendance and academic achievement. Boler [4] researched four of the emotional programs in America. She pointed out that the programs tended to view pupils as individuals who are in need of development through enabling them to control their impulses. This can mean that pupils are to become responsible for their own control and that other social factors can be ignored. It is possible that these programs can open the way for greater control of pupils with even their emotions being assessed. On the one hand the development of emotional literacy programs can be seen as progressive, but on the other the focus seems quite inward, as there is little reference leading to any broader concept of social and political reform. [8]

In the same way that Goleman [12] discusses emotional intelligence educational programs, emotional literacy programs can also be more about coping with the social and political status quo in a caring, interactive and emotionally supportive environment than with any systematic attempt to move beyond it to social improvement.

Culturally situated

Matthews (2006) [8] argues against the concept of 'emotional intelligence' and for a developed definition of 'emotional literacy'. His starting point is that all social and emotional interactions take place in a cultural context and that generally all emotions are felt because of interactions with other people. He argues that a group may, for example, contain men and women and people from a range of ethnicities. One could judge a person's emotional literacy by observing what they brought to the situation, the way they interacted and the degree to which they showed empathy, and, the recognition of "self" and "others". The way that one can reliably gauge the emotional literacy of a person is to see them interacting in a group and see how they behave towards other people of different genders, sexuality and social class. Hence, it makes little sense to talk about emotional literacy of a person as if it were separate from such factors –bullying.

Hence, according to Matthews, emotional literacy is a social process that takes place in a social setting, is something that is never really achieved, and has to be seen in conjunction with others. This indicates that key components of emotional literacy, which is a continual process, that includes dialogue, acceptance of ambiguity and the ability to reflect. Judgments are made on a person's individual-in-group emotional literacy. He argues:

Emotional literacy involves factors such as people understanding their own and others' emotional states; learning to manage their emotions and to empathize with others. It also includes the recognition that emotional literacy is both an individual development and a collective activity and is both about self-development and the building of community so that ones own sense of emotional well-being grows along with that of others, and not at their expense. Emotional literacy involves connections between people and working with their differences and similarities while being able to handle ambiguity and contradiction. It is a dynamic process through which the individual develops emotionally and involves culture and empowerment. For example, it includes understanding how the nature of social class, 'race' and gender (sexism and homophobia) impinge on peoples' emotional states to lead to an understanding of how society could change. Hence it incorporates an understanding of power exchanges between people and a challenging of power differentials. [17]

On this view emotional literacy is developed to help people understand themselves, others and the power connections between them. Matthews links emotional literacy to equality and social justice. Emotional literacy is not just to be "nice", but also to know when to stand up for viewpoints and fight for a case. It is not about more control over people, but less. As McIntosh and Style [18] argue schools are always involved in social, emotional and power relations, yet "power relations are a taboo subject in K-12 schooling and in the majority culture of the United States. Power relations are therefore little understood systemically. Students, however, learn about power by watching, by imitating, by avoidance of what they fear".

In education

In general, most of the criticisms of courses to promote pupils' emotional development have been directed at those that develop emotional intelligence. For example, there are the courses developed in the US and Britain. [13] [19] [20] The critiques of these courses include that:

  1. Emotional intelligence/literacy courses can lead to more control over pupils with them being more defined in their behavior. [4] [6]
  2. The assessment of emotional intelligence/literacy can lead to pupils being labeled as inadequate.
  3. Emotional intelligence courses can locate problems in the individual that are also a function of how society is organised.
  4. When courses are taught it is often assumed that pupils are emotionally ready to deal with what is on the curriculum, whereas they may not be.
  5. The whole agenda of teaching emotional development can lead to pupils being seen as deficit in emotional control and so can depress their potential to have faith in future goals [21]
  6. Emotional intelligence courses have moral and ethical aspects that are not made explicit. [22]

Matthews has tried to avoid some of the difficulties. For example, his strategies for the classroom mean that pupils only develop when, and in what areas, they are able. Emotional development between the genders has been the focus of research [8] [23] [24] with a small reference to 'race'. [25] But these are limited in strategies and do not tackle fully the critiques.

Critique

Emotional intelligence is often presented as the absolute key to success in all areas of life: in school, at work, and in relationships. However, according to J. Mayer, EI is probably responsible for only 1–10% (others say 2–25%) of life's most important patterns and outcomes. The only position on which the popular and scientific concepts of emotional intelligence agree is that: emotional intelligence broadens ideas about what it means to be smart. [26]

On the other hand, all models of emotional literacy have been criticised for the rather arbitrary addition of components to them. While there is no doubt that all of these components do affect a person's success in life and especially in their career, to present this as a scientific theory requires the establishment of some clear principle on the basis of which the concept of emotional literacy can be structured, and without this principle, the concept becomes just an arbitrary set of factors affecting a person's life. [27] [28]

Much personal criticism has gone to Daniel Goleman, who since the release of his first book has been accused of lacking a systematic scientific approach, not citing sources when borrowing and over-commercialising the concept of emotional intelligence. [29]

See also

Related Research Articles

Educational psychology is the branch of psychology concerned with the scientific study of human learning. The study of learning processes, from both cognitive and behavioral perspectives, allows researchers to understand individual differences in intelligence, cognitive development, affect, motivation, self-regulation, and self-concept, as well as their role in learning. The field of educational psychology relies heavily on quantitative methods, including testing and measurement, to enhance educational activities related to instructional design, classroom management, and assessment, which serve to facilitate learning processes in various educational settings across the lifespan.

<span class="mw-page-title-main">Theory of multiple intelligences</span> Theory of multiple types of human intelligence

The theory of multiple intelligences (MI) proposes the differentiation of human intelligence into specific intelligences, rather than defining intelligence as a single, general ability. The theory has been criticized for its lack of empirical evidence, its dependence on subjective judgement and its overall unscientific nature, being referred to as a “neuromyth”.

Emotional intelligence (EI) is defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments.

<span class="mw-page-title-main">Daniel Goleman</span> American author and science journalist

Daniel Goleman is an American psychologist, author, and science journalist. For twelve years, he wrote for The New York Times, reporting on the brain and behavioral sciences. His 1995 book Emotional Intelligence was on The New York Times Best Seller list for a year and a half, a bestseller in many countries, and is in print worldwide in 40 languages. Apart from his books on emotional intelligence, Goleman has written books on topics including self-deception, creativity, transparency, meditation, social and emotional learning, ecoliteracy and the ecological crisis, and the Dalai Lama's vision for the future.

<span class="mw-page-title-main">Empathy</span> Capacity to understand or feel what another person is experiencing

Empathy is generally described as the ability to take on another's perspective, to understand, feel, and possibly share and respond to their experience. There are more definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others. Often times, empathy is considered to be a broad term, and broken down into more specific concepts and types that include cognitive empathy, emotional empathy, somatic empathy, and spiritual empathy.

Coping refers to conscious or unconscious strategies used to reduce unpleasant emotions. Coping strategies can be cognitions or behaviors and can be individual or social. To cope is to deal with struggles and difficulties in life. It is a way for people to maintain their mental and emotional well-being. Everybody has ways of handling difficult events that occur in life, and that is what it means to cope. Coping can be healthy and productive, or destructive and unhealthy. It is recommended that an individual cope in ways that will be beneficial and healthy. "Managing your stress well can help you feel better physically and psychologically and it can impact your ability to perform your best."

Emotional competence and emotional capital refer to the essential set of personal and social skills to recognize, interpret, and respond constructively to emotions in oneself and others. The term implies an ease around others and determines one's ability to effectively and successfully lead and express.

Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures. Intercultural or cross-cultural education are terms used for the training to achieve cultural competence.

Social intelligence is the ability to understand one's own and others' actions. Social intelligence is learned and develops from experience with people and learning from success and failures in social settings. It is an important interpersonal skill that helps individuals succeed in all aspects of their lives.

The emotional thought method develops a group of activities that can be used in a personal or group-oriented way. This method concerns developing emotional intelligence in a similar way that Daniel Goleman (1995) proposed in his book Emotional Intelligence, a bestseller book written in 1995.

Emotional aperture has been defined as the ability to perceive features of group emotions. This skill involves the perceptual ability to adjust one's focus from a single individual's emotional cues to the broader patterns of shared emotional cues that comprise the emotional composition of the collective.

Display rules are a social group or culture's informal norms that distinguish how one should express oneself. They function as a way to maintain the social order of a given culture, creating an expected standard of behaviour to guide people in their interactions. Display rules can help to decrease situational ambiguity, help individuals to be accepted by their social groups, and can help groups to increase their group efficacy. They can be described as culturally prescribed rules that people learn early on in their lives by interactions and socializations with other people. Members of a social group learn these cultural standards at a young age which determine when one would express certain emotions, where and to what extent.

The Emotional Intelligence Appraisal is a skill-based self-report and measure of emotional intelligence (EQ) developed to assess emotionally competent behavior that provides an estimate of one's emotional intelligence. Twenty-eight items are used to obtain a total EQ score and to produce four composite scale scores, corresponding to the four main skills of Daniel Goleman's model of emotional intelligence (derived by crossing the domains of the "self" and the "social" with "awareness" and "management." The Emotional Intelligence Appraisal was created in 2001 by Drs. Travis Bradberry and Jean Greaves and comes in both booklet and online format, allowing participants to choose their preferred method of test taking.

People skills are patterns of behavior and behavioral interactions. Among people, it is an umbrella term for skills under three related set of abilities: personal effectiveness, interaction skills, and intercession skills. This is an area of exploration about how a person behaves and how they are perceived irrespective of their thinking and feeling. It is further elaborated as dynamics between personal ecology and its function with other people's personality styles in numerous environments. British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. In business it is a connection among people in a humane level to achieve productivity.

Cognitive-experiential self-theory (CEST) is a dual-process model of perception developed by Seymour Epstein. CEST is based around the idea that people operate using two separate systems for information processing: analytical-rational and intuitive-experiential. The analytical-rational system is deliberate, slow, and logical. The intuitive-experiential system is fast, automatic, and emotionally driven. These are independent systems that operate in parallel and interact to produce behavior and conscious thought.

Empathy quotient (EQ) is a psychological self-report measure of empathy developed by Simon Baron-Cohen and Sally Wheelwright at the Autism Research Centre at the University of Cambridge. EQ is based on a definition of empathy that includes cognition and affect.

Bullying is abusive social interaction between peers and can include aggression, harassment, and violence. Bullying is typically repetitive and enacted by those who are in a position of power over the victim. A growing body of research illustrates a significant relationship between bullying and emotional intelligence.

Emotional intelligence (EI) involves using cognitive and emotional abilities to function in interpersonal relationships, social groups as well as manage one's emotional states. It consists of abilities such as social cognition, empathy and also reasoning about the emotions of others.

<span class="mw-page-title-main">Reuven Bar-On</span> American psychologist

Reuven Bar-On is an Israeli psychologist and one of the leading pioneers, theorists and researchers in emotional intelligence. Bar-On is thought to be the first to introduce the concept of an “EQ” to measure “emotional and social competence”, although the acronym was used earlier to describe ideas that were not associated with emotional intelligence per se. In the first copy of his doctoral dissertation, which was submitted in 1985, Bar-On proposed a quantitative approach to creating “an EQ analogous to an IQ score”.

<span class="mw-page-title-main">Kindergarten readiness</span>

Kindergarten readiness refers to the developmental domains that contribute to children's ability to adapt to the kindergarten classroom, which is often a new and unfamiliar environment. There is no single agreed upon definition of Kindergarten readiness. The domains often included in the definition comprise: academic skills, social-emotional development, and physical development. In addition to these competencies, the child's environment and opportunities for learning should also be considered. This includes the child's home environment and their interactions with teachers and peers.

References

  1. ↑ Lotecka, Llynn (June 1974). "A Project Advocating Humanistic Education: An Evaluation of its Effect on Public School Teachers". Journal of Drug Education. 4 (2): 141–149. doi:10.2190/G3UD-WPEA-L89V-957R. S2CID   145567457.
  2. 1 2 Steiner, C. with Perry, P. (1997) Achieving Emotional Literacy. London: Bloomsbury.
  3. ↑ Goleman, D. (1996) Emotional Intelligence. Why it can matter more than IQ. London: Bloomsbury.
  4. 1 2 3 4 5 Boler, M. (1999) Feeling power: emotions and education. New York: Routledge.
  5. 1 2 Matthews, G., Zeidner, M. and Roberts, R. D. (2004) Emotional intelligence: science and myth. Cambridge, Mass: MIT Press
  6. 1 2 Burman, E. (2009) Beyond 'emotional literacy' in feminist and educational research, British Educational Research Journal, 35(1): 137-155.
  7. ↑ Brian., Matthews (November 2005). Engaging education : developing emotional literacy, equity and coeducation. McGraw-Hill Education (UK). ISBN   0-335-21579-3. OCLC   1107198639.
  8. 1 2 3 4 Matthews, B. (2006) Engaging Education. Developing Emotional Literacy, Equity and Co-education. Buckingham: McGraw-Hill/Open University Press.
  9. ↑ Ecclestone, K. and Hayes, D. (2008) The Dangerous Rise of Therapeutic Education. London: Routledge
  10. ↑ DfCSF (2007) The Children's Plan: Building brighter futures. London: Department for Children, Schools and Families.
  11. ↑ DfCSF (2008) Indicators of a school's contribution to well-being. London: Ofsted
  12. 1 2 Goleman, D. (1996) Emotional Intelligence. Why it can matter more than IQ. London: Bloomsbury
  13. 1 2 Department for Education and Skills (2007) Social and Emotional Aspects of Learning for secondary schools (SEAL) Introductory Guide. Ref: 00043-2007DWO-EN-04 London: HMSO.
  14. ↑ Weare, K. (2003) Developing the emotionally literate school. London: Paul Chapman. p2
  15. ↑ Antidote (2010) Definition of Emotional Literacy. Available at http://www.antidote.org.uk/learning/about.php%5B%5D (accessed April 2010).
  16. ↑ Sharp, P. (2001) Nurturing Emotional Literacy. London: David Fulton.
  17. ↑ Matthews, B. (2006) Engaging Education. Developing Emotional Literacy, Equity and Co-education. Buckingham: McGraw-Hill/Open University Press. pp178
  18. ↑ McIntosh, P. and Style, E. (1999) Social, Emotional and Political Learning, in Cohen, J. (ed.) Educating Minds and Hearts. Social and Emotional Learning and the Passage into Adolescence. New York: Teachers College. p137
  19. ↑ Casel (2003) Safe and Sound. An educational leader's guide to evidence-based social and emotional learning programs. Chicago: University of Chicago Press (Available at: www.casel.org/downloads/Safe%20and%20Sound/1A_Safe_&_Sound.pdf).
  20. ↑ Elias, M., Zins, J., Weissberg, R. and Frey, K. (1997) Promoting Social and Emotional Learning. Virginia USA: Association for Supervision and Curriculum Development.
  21. ↑ Ecclestone, K. and Hayes, D. (2008) The Dangerous Rise of Therapeutic Education. London: Routledge.
  22. ↑ Rietti, S. (2009) Emotional intelligence and moral agency: Some worries and a suggestion, Philosophical Psychology, 22(2): 143-165.
  23. ↑ Matthews, B. (2004) Promoting emotional literacy, equity and interest in KS3 science lessons for 11- to 14-year-olds; the 'Improving Science and Emotional Development' project, International Journal of Science Education, 26(3): 281-308.
  24. ↑ Matthews, B., Kilbey, T., Doneghan, C. and Harrison, S. (2002) Improving attitudes to science and citizenship through developing emotional literacy, School Science Review, 84(307): 103-114.
  25. ↑ Matthews, B. and Sweeney, J. (1997) Collaboration in the science classroom to tackle racism and sexism, Multi-cultural Teaching, 15(3): 33-36.
  26. ↑ "Emotional Intelligence in management". master-iesc-angers.com. 27 February 2018. Retrieved 2022-12-26.
  27. ↑ "Emotional Intelligence: What Does the Research Really Indicate?" (PDF). alliance.la.asu.edu. Archived from the original (PDF) on 2016-05-09. Retrieved 2022-12-26.
  28. ↑ "Emotional intelligence". umock.com. Retrieved 2022-12-26.
  29. ↑ "Emotional Intelligence". explorable.com. Retrieved 2022-12-26.
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