E.ON UK

Last updated

E.ON UK PLC
Type Limited company
IndustryEnergy
Founded1989 (as Powergen)
Defunct8 September 2016  OOjs UI icon edit-ltr-progressive.svg
Headquarters Coventry, England
Key people
 Chris Norbury, CEO
ProductsResidential and business electricity and gas supply
Revenue£5.8 billion (2017) [1]
£255.6 million (2017) [1]
Number of employees
9,400 (2018) [2]
Parent E.ON
Subsidiaries E.ON Next
Website www.eonenergy.com

E.ON UK is a British energy company and one of the largest suppliers of energy in the UK, following its acquisition of Npower. [3] [4] It is a subsidiary of E.ON of Germany and one of the Big Six energy suppliers. It was founded in 1989 as Powergen, and was listed on the London Stock Exchange and was once a constituent of the FTSE 100 Index. It has been a subsidiary of E.ON since 1 July 2002. [5]

Contents

E.ON was formerly a vertically integrated utility company with interests in electrical generation, electricity distribution in the Midlands region, and in the electricity and gas supply markets. It took a pioneering role in the development of large scale renewables including the construction and operation of the UK's first offshore wind farm at Blyth in Northumberland. [6] It became one of the first in the world, and the first major UK energy company, to significantly [7] alter its structure by spinning off its fossil generation business so it could focus on energy supply, grid development and renewables.

History

Powergen was formed in 1989 as a Public limited company which was wholly owned by the UK government and acquired about 50% of the Central Electricity Generating Board generating capacity.[ citation needed ] Sir Robert Malpas was Chairman of the Group from 1989 to 1991. [8] Sixty per cent of Powergen was sold to private investors in 1991, followed by the remaining 40% in March 1995. [9] It expanded considerably by acquiring the regional electricity company East Midlands Electricity in 1998 [10] and the supply business of TXU Energi in 2002. [11] Powergen was eventually taken over itself by E.ON, with the original offer made in April 2001, [12] an acquisition which was completed in January 2002. [13]

It then bought the distribution network operator Midlands Electricity in 2004. [14] [ failed verification ] This was merged with the distribution business of East Midlands Electricity and rebranded as Central Networks. [15] The Industrial & Commercial Retail business was rebranded as E.ON UK on 5 July 2004. [16] The creation of the Central Networks business in April 2004 included "a company of E.ON" as part of its logotype. In October 2005 it was also added to the Powergen logotype.

In June 2007, a major advertising campaign entitled "The wind of change", containing advertisements using the E.ON logo, was launched. The campaign featured the Robin Rigg offshore wind farm in the Solway Firth, currently in development. In the consumer market, this was complemented by a replacement of the mostly blue Powergen identity to the red identity of E.ON, and the launch of a new product, Go Green, using electricity from renewable sources and carbon offset gas.

On 22 October 2007, the company announced that the E.ON Energy and Powergen brands would change to E.ON as of 1 November and 3 December 2007 respectively. [17]

In January 2008, E.ON acquired West Midlands-based CHN Group, a provider of heating services to builders, local authorities and housing associations across the region. [18] and in August 2008 completed the purchase of the Street Lighting business lighting projects of ABB Ltd. It intended to improve its existing lighting business by purchasing ABB. [19]

In 2008 and 2009 a number of protests took place at E.ON UK's power station including a Climate Camp at their Kingsnorth power station in August 2008 [20] and at their Ratcliffe-on-Soar Power Station in October 2009.

Restructuring

On 20 January 2010, E.ON UK announced the closure of its Rayleigh Customer Service Centre and the loss of 600 jobs. [21] The company was forced to bring forward the announcement by one day after the information was leaked to a local newspaper. This has been criticised as a money-saving exercise by an organisation which has seen an increase in profits of 18% in 2009 [22] and news that E.ON UK have made £80 million in profits so far in the financial year 2009/10. Other businesses within E.ON were also affected by these round of job losses, including its IT support and its Highways Lighting operations.

In March 2011, E.ON sold Central Networks to PPL's UK subsidiary Western Power Distribution for £3.5 billion. [23]

In October 2012, E.ON sold its 50% stake in Horizon Nuclear Power to Hitachi for £348 million. The other 50% stake, held by RWE npower, was also sold to Hitachi for the same amount, giving a total sale value of £696 million. [24]

Late in 2012, E.ON UK announced the closure of the 'Ignite' business, originally tasked with bringing alternative localised-generation products to market for E.ON UK.

In 2013, E.ON Home Energy Services was sold in a management buyout. [25]

Acquisition of Npower

Just after the failed SSE-Npower merger of retail assets in late 2018, [26] it was reported that the Big Six energy suppliers would still consolidate to the Big Five, as Npower would be acquired by default by E.on UK, due to the already-planned asset swap of the respective German parents Innogy and E.ON. [27] Following the merger of npower, E.ON UK became the largest overall provider of electricity and gas in the UK; remaining the second largest provider of electricity and gas to domestic customers. [3]

E.ON Next

E.ON Next is the E.ON UK energy retail business, supplying electricity and gas to residential and SME customers.

As of July 2023, E.ON Next has a 17.1% UK market share of domestic electricity supply and 14.4% UK market share of domestic gas supply [28] . The company currently employs between 1000-5000 employees [29] .

History

After the acquisition of Npower in 2019, E.ON announced its bid to re-invent the business by launching E.ON Next, which has been built from the ground up as a new organisation and brand. E.ON Next entered a strategic agreement with Octopus Energy Group to adopt the Kraken Technologies customer platform. [30]

In May 2021, the company announced it migrated 2 million former Npower customers onto E.ON Next’s new platform, including subsidiary companies npower Select, Wigan Warriors Energy and Wasps Energy as well as Powershop. Former CEO Mike Lewis (succeeded by Chris Norbury in 2023) also revealed in an interview to BBC that they will migrate all existing E.ON customers to the new platform [31] . The migration of E.ON customers was successfully completed over two years with unprecedented success, making it one of the fastest and largest customer migrations undertaken in the UK [32] .

E.ON Next was appointed to take on Hub Energy’s 15,000 customers by Ofgem in August 2021 [33] . This was followed by ENSTROGA, Igloo Energy, and Symbio Energy in the same year.

In June 2023, E.ON Next announced their partnership with Kidney Care UK to raise awareness of the extra support available to those with a chronic kidney disease.

As part of their efforts to support vulnerable customers, E.ON Next launched their new Winter Affordability Support Scheme for winter 2023/2024 on 1 October 2023. The scheme could help low income households and customers with medical dependencies save up to 50% on the cost of their energy bills and even write off existing debt [34] .

Awards

DateAwardCategoryWinner
February 2022German Design Awards - Special MentionExcellent communications designE.ON Next [35]
February 2022German Design Awards - Special MentionBrand identityE.ON Next
March 2022Transform Awards Europe - GoldBest development of a new brand within an existing brand portfolioE.ON Next and R/GA Media [36]
March 2022Transform Awards Europe - BronzeBest use of copy style or tone of voiceE.ON Next and R/GA Media
March 2022Transform Awards Europe - Highly CommendedBest use of visual propertyE.ON Next and R/GA Media
May 2022iF Design AwardsEnergy company brandingE.ON Next and R/GA Media [37]
July 2023USwitch Energy Awards - Special CommendationConsistency through the crisisE.ON Next [38]
October 2023Vulnerability Awareness GalaBest use of technologyPhilips & Cohen Associates and E.ON Next [39]

Customers migrated to E.ON Next in 2021

When an energy supplier goes out of business, customers are moved to a new supplier by Ofgem, to ensure continuity of electricity and gas supply. Due to sudden spikes in wholesale costs, an unusually high number of suppliers went out of business in 2021, resulting in several companies’ customers being migrated to supply with E.ON Next.

Failed suppliers whose customers were migrated to E.ON Next [40] :

Renewable electricity and sustainability

E.ON Next supplies its fixed tariff customers with electricity backed by 100% renewable sources, E.ON’s renewable generation assets, agreements with UK generators and the purchase of renewable electricity certificates. The electricity supplied to homes and businesses comes from the National Grid.

They also offer a range of energy solutions, installed by E.ON UK, to help customers reduce their energy use and carbon footprint. These include electric vehicle home chargers, energy efficient boilers, solar panel installations, and heat pumps.

E.ON Next is a mandatory Smart Export Guarantee (SEG) licensee, with a range of two export tariffs to help customers earn money from their renewable generators.

They also re-introduced their EV tariff, Next Drive [41] , in 2023, enabling customers to take advantage of lower overnight charging prices for their electric vehicles.

Operations

The company's headquarters are in Coventry at Westwood Business Park, in a building designed by Bennetts Associates. There are numerous other offices and power generation sites across the country.

UK businesses

E.ON UK's businesses consist of:

Generation

E.ON operates a number of onshore and offshore wind farms, biomass power stations, Combined Heat and Power plants in the UK. [42] It formerly ran [43] a number of fossil plants which are now wholly owned and run by Uniper.

Sponsorship

ITV National Weather

Powergen/E.ON sponsored the ITV National Weather forecasts from its launch on 13 February 1989 until 31 December 2007, a period of 18 years. They were known for their memorable sponsorship sequences from a set introduced on 12 April 1993 which featured weather themes circulating around (or parts of) the Powergen logo, and from 20 November 1996, the WeatherGens , a "mascot" of Powergen representing different types of weather. After several different sets of idents throughout the 2000s, Powergen eventually became E.ON in 2007 and the sponsorship was changed to accommodate the name change. The sponsorship ended on 31 December 2007 and from 4 July 2016 to 8 July 2018, ITV National Weather was sponsored by rival energy company SSE on all ITV plc stations and UTV.

Sport

In 2006, E.ON UK announced that it was to be the sponsor of the FA Cup for a four-year period. During this period, the competition is formally called "The FA Cup sponsored by E.ON". Before 2006, the company had sponsored the rugby union and rugby league cup competitions under the Powergen brand. The original four-year deal was extended to a fifth year as the Football Association failed to secure a new sponsor. The announcement was unpopular as it was made in the same week as the confirmation of closure of the Rayleigh Call Centre.

The company was the energy partner of the English Football League, and sponsors the E.ON Lounge at the Ricoh Arena, the home of Coventry City F.C. Football Club.

In other sports, E.ON UK sponsored the Tour of Britain cycling championship from 2007 to 2009, and in 2007 launched a campaign with Ellen MacArthur to encourage energy efficiency within businesses.

Distribution network operators

E.ON UK is an energy supplier for homes across the country. They do not however manage the network of towers and cables that distributes electricity – these are maintained by distribution network operators (DNOs) which vary from region to region. If, for instance, there is a power outage it is necessary to contact the appropriate DNO rather than the energy supplier. See entry on distribution network operator for a full list. [44]

See also

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References

  1. 1 2 "Archived copy" (PDF). Archived from the original (PDF) on 31 December 2018. Retrieved 31 December 2018.{{cite web}}: CS1 maint: archived copy as title (link)
  2. ↑ "About us | E.ON". www.eonenergy.com. Retrieved 23 January 2021.
  3. 1 2 "Energy companies' Consolidated Segmental Statements (CSS)". ofgem. Retrieved 23 October 2020.
  4. ↑ "Shock as Eon pulls the plug on Npower". The Times. Retrieved 23 October 2020.
  5. ↑ "E.ON completes Its acquisition of Powergen". Archived from the original on 25 December 2010. Retrieved 23 January 2021.
  6. ↑ Graham, August (13 March 2019). "Eon calls time on the UK's first ever wind farm". www.cityam.com. Retrieved 5 April 2019.
  7. ↑ "German utility E.ON to split to focus on renewables, grids". Reuters. 1 December 2014. Retrieved 31 December 2018.
  8. ↑ 'MALPAS, Sir Robert', in Who's Who 2012 (London: A. & C. Black, 2012)
  9. ↑ "More power to the people. Nuclear U-turn heralds 2bn pounds sterling sale: the nuclear industry, which was once thought to be unsaleable, is heading for market with surprising haste. The government needs the money, and the City is ready to oblige". www.faqs.org. Retrieved 23 January 2021.
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  20. ↑ "Environment: Plans for Kingsnorth push ahead despite 'clean coal' talks". The Guardian. 5 August 2008. Retrieved 23 January 2021.
  21. ↑ "600 jobs to go at Eon call centre in Rayleigh". Echo. 19 January 2010. Retrieved 4 August 2014.
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  28. ↑ "Retail market indicators". Ofgem. Retrieved 24 November 2023.
  29. ↑ "LinkedIn | E.ON Next". LinkedIn. Retrieved 24 November 2023.
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  34. ↑ "E.ON Next is supporting our most vulnerable customers this winter". www.eonnext.com. Retrieved 24 November 2023.
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  36. ↑ "Transform Awards Europe 2022 winners announced". Transform magazine. 30 March 2022. Retrieved 24 November 2023.
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  39. ↑ "2023 Shortlist". Credit Strategy. Retrieved 24 November 2023.
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