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Founded | August 19, 2005 (as Flair Air) | ||||||
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Commenced operations | 2017 (as Flair Airlines) | ||||||
AOC # | Canada: 14941 [3] United States: F8RF148F [4] | ||||||
Operating bases | |||||||
Fleet size | 20 [5] | ||||||
Destinations | 34 [6] | ||||||
Headquarters | Edmonton, Alberta, Canada | ||||||
Key people | Stephen Jones (President and CEO) | ||||||
Employees | 1,250 (Jan 2024) [7] | ||||||
Website | www |
Flair Airlines is a Canadian ultra low-cost carrier (ULCC) headquartered in Edmonton, Alberta. [8] The airline operates scheduled passenger and chartered services with a fleet of Boeing 737 aircraft. The company slogan is Plane and Simple. The airline promotes itself as being Canada's leading independent ULCC. [8] [7]
The airline began operations as a privately owned company on August 19, 2005, under the name Flair Air. In January 2006, Transport Canada authorised the airline to operate scheduled all-cargo services between Cuba and Canada, on behalf of Cubana de Aviación, until April 7, 2006. It also operated some passenger flights on behalf of Cubana. Flair Air operated two Boeing 727-200 aircraft, one for passenger movements and the other for freight services. During this period, Flair also began providing workforce transportation services to several natural resources and major construction companies across Canada.
Flair began adding Boeing 737-400s to its fleet in 2008 to replace the 727-200s. The airline continued to add these aircraft until delivery of a fifth aircraft in 2015. In January 2014, Flair acquired a VIP Embraer ERJ-175 and a VIP Dornier Do-328. Both were retired in September 2016. In June 2017, Flair announced it had purchased the assets of Manitoba-based discount travel company NewLeaf, of which it had been the operator of NewLeaf's flights, as it was not licensed as an airline. [9] Flair retained 85% of former NewLeaf staff in the acquisition, [10] and the NewLeaf brand was retired on July 25, 2017, with flights subsequently operated under the Flair name thereafter. [11] [12]
In late 2017, Flair Air rebranded as Flair Airlines, in which it unveiled a new magenta and blue livery, acquired additional aircraft, and announced plans to add more in 2018 and 2019. Two more 737-400s arrived at the airline in December 2017. In 2018, Flair moved its headquarters from Kelowna International Airport to Edmonton International Airport, [13] and 777 Partners invested in Flair with the goal of building a Canadian low-fare carrier. In December 2018, Flair received three leased Boeing 737-800s. These were returned to lessor Smartwings in 2019 as a separately leased trio of 737-800s arrived at the airline.
In February 2019, Flair went through a "top to bottom" makeover, changing its signature colours from purple and red to acid green and black. This reflected the airline's new "Plane and Simple" branding. The brand makeover included a new livery that remains on the airline's 737-800s. New flight attendant uniforms were also rolled out in September 2019.
In February 2020, Flair offered unlimited travel in the form of a one-time fee 90-day pass valid between February 13 and May 13, 2020. [14] In August 2020, Flair retired their final Boeing 737-400 aircraft in response to the COVID-19 pandemic. [15]
In January 2021, Flair announced an order for 13 Boeing 737 MAX 8 jets from financing partner 777 Partners, with plans to grow to 50 aircraft within 5 years. The first of these aircraft arrived in May 2021, with a total of 8 scheduled to arrive over the summer months. The remaining five were planned to arrive before 2022. [16] This order came at a crucial time for Boeing, as it restarted MAX operations following a months-long grounding of the type. [17] All future aircraft deliveries to Flair were to be painted in an updated livery, which includes the airline's signature acid green and black colours, as well as subtle highlights of light purple. In December 2021, Flair ordered an additional 14 Boeing 737 MAX 8s.[ citation needed ]
In March 2022, the Canadian Transportation Agency (CTA) ruled that Flair may be in violation of the law that requires it to be controlled by Canadians, and stated that the airline's operating licence may be suspended. Flair denied that it was in violation of Canadian laws and asked for an 18-month exemption to address regulatory concerns. [18] Jones stated that the company would overhaul its board and refinance its debt to reduce foreign influence on the company. [19] The National Airlines Council of Canada, which represents Air Canada, Air Transat, and WestJet released a statement asking the CTA to reject Flair's request. [20] In a statement issued on April 21, Jones stated that the airline had a "zero chance" of losing its operating licence and criticised the lack of competition in the Canadian airline industry. [21] On June 1, 2022, the CTA allowed Flair to keep its operating licence after concluding the airline is Canadian. [22]
According to the Canadian Transportation Agency, Flair had the highest number of complaints per 100 flights of the major airlines in Canada, averaging 15.3 complaints per 100 flights over the period of April 1, 2022, to March 31, 2023. In comparison, the largest two airlines in Canada, Air Canada and WestJet, had 4.3 and 6.6 complaints per 100 flights, respectively. [23]
The Canadian Transportation Agency again reported that Flair had the highest numbers of complaints in the first quarter of 2023, with 20.9 complaints per 100 flights. Low-cost leisure carrier Sunwing Airlines was second-worst with 17.4 complaints per 100 flights, while low-cost carrier Lynx Air registered 5.2 complaints per 100 flights over the same period. [24]
On March 11, 2023, Airborne Capital Ltd. seized four of its planes operated by Flair over alleged non-payment. In a press conference, Flair CEO Stephen Jones suggested the seizures were motivated by competitors, and that the airline owed around US$1 million on the leases, and was in the process of making payment when the seizures occurred. [25] [26] The lessor, Airborne alleged that Flair had repeatedly missed payments amounting to several millions of dollars over a period of five months. Flair used other aircraft to continue to operate its schedule. [27] In January 2024, it was reported that the lessors had filed claims at the UK High Court for costs and that there had been outstanding payments of $1.8 million on the four aircraft when notice of default was served. [28]
This is a list of destinations that Flair Airlines has operated. [6] It includes destinations served after the airline began scheduled flights in 2017 following the acquisition of Canadian travel company NewLeaf, but does not include or specify destinations served by charter flights that the airline mainly operated between 2005 and 2017.
Between 2007 and 2010, Flair was the exclusive supplier of large aircraft to Shell Canada's project at Albian Sands where, at its peak, the airline was moving over 10,000 construction workers per month from 14 points across Canada into Shell's project site, north of Fort McMurray, Alberta.
On October 7, 2013, Flair announced a ten-year agreement with Shell Energy Canada to provide air charter transportation services within Canada. Flair provided logistics planning, passenger reservations, and third-party charter aircraft procurement through a new subsidiary called North Sands Air Services. [60]
In September 2010, Flair was approached by an Ontario-based tour company to operate a world tour program to 14 countries. Flair reconfigured one of its Boeing 737-400s from 158 economy class seats to 76 business class seats.
In 2011, Flair operated another world tour to 14 new destinations.
In October 2013, Flair operated a South American tour to 10 destinations.
Flair has provided ongoing personnel movement for the Department of National Defence and other departments of the Canadian federal government.
Flair also offers aircraft, complete crew, maintenance, and insurance (aircraft, complete crew, maintenance, and insurance or ACMI) charters which provide customers with a 'turn-key' aircraft package.
Flair used to operate flights on behalf of other Canadian airlines, such as Air Transat. [61]
As of May 2024 [update] , Flair Airlines operates the following aircraft: [5]
Aircraft | In service | Orders [62] | Passengers [8] | Notes |
---|---|---|---|---|
Boeing 737-800 | 2 | — | 186 | |
Boeing 737 MAX 8 | 18 | — | 189 | |
Total | 20 | — |
On March 11, 2023, the fleet size was reduced by four Boeing 737s (one 737-800 and three 737 MAX 8) due to seizure by the aircraft lessor. [25] [63]
Flair Airlines has previously operated the following aircraft types: [64]
Aircraft | Total | Introduced | Retired |
---|---|---|---|
Boeing 727-200 | 2 | 2005 | 2010 |
Boeing 737-400 | 8 | 2008 | 2020 |
Cessna 340 | 1 | 2009 | 2015 |
Dornier 328 | 1 | 2014 | 2016 |
Embraer 175 | 1 | 2014 | 2016 |
Flair's aircraft are configured with 186 or 189 economy class seats in a 3–3 layout. As a low-cost carrier, the airline charges additional fees for various services and amenities, including additional baggage allowances and in-flight catering. [8] Flair offers in-flight entertainment via Wi-Fi to mobile apps or web browsers; however, the airline does not offer in-flight internet access.
WestJet Airlines, founded in 1994 and headquartered in Calgary, Alberta, is the second-largest airline in Canada. It began operations in 1996 with 220 employees, three aircraft, and five destinations. It was launched as a low-cost alternative to the country's major airlines. Today, WestJet operates scheduled, charter, and cargo air service, transporting more than 25 million passengers per year. The airline has a significant domestic and international network, which serves over 100 destinations across North America, Caribbean, Europe, Asia, and Central America. WestJet has an average of 777 flights per day, solidifying its position as the eighth-largest airline in North America by frequency.
Norwegian Air Shuttle ASA, trading as Norwegian, is a Norwegian low-cost airline and Scandinavia's second-largest airline, behind Scandinavian Airlines. It is the fourth largest low-cost carrier in Europe behind Wizz Air, easyJet and Ryanair, the largest airline in Norway, and the ninth-largest airline in Europe in terms of passenger numbers. It offers a high-frequency domestic flight schedule within Scandinavia and Finland, and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands, transporting over 30 million people in 2016. The airline is known for its distinctive livery of white with a red nose, with portraits of high achievers on the tail fins of its aircraft.
Edmonton International Airport, officially branded YEG Edmonton International Airport since 2022, is the primary air passenger and air cargo facility in the Edmonton Metropolitan Region of the Canadian province of Alberta. Designated as an international airport by Transport Canada and operated by Edmonton Airports, it is located 14 nautical miles south southwest of Downtown Edmonton in Leduc County on Highway 2 opposite of the city of Leduc. The airport offers scheduled non-stop flights to major cities in Canada, the United States, Mexico, the Caribbean, Central America and Europe.
Air North Charter and Training Ltd., operating as Air North, Yukon's Airline, is a Canadian airline based in Whitehorse, Yukon. It operates scheduled passenger and cargo flights throughout Yukon, as well as between Yukon and the Northwest Territories, British Columbia, Alberta, and Ontario. The airline also operates charter flights throughout Canada and Alaska. The airline also provides ground handling services and fuel services to other airlines throughout Yukon, and it also provides ground handling services at Vancouver International Airport and Edmonton International Airport. Its main base is Erik Nielsen Whitehorse International Airport.
Air Transat is a Canadian airline based in Montreal, Quebec. Founded in 1986, it operates scheduled and charter flights serving 60 destinations in 25 countries. Air Transat is owned and operated by Transat A.T. Inc., with 37 aircraft registered with Transport Canada as of September 2023.
Bradley Air Services Limited, operating as First Air, was an airline headquartered in Kanata, a suburb of Ottawa, Ontario, Canada. It operated services to 34 communities in Nunavut, Nunavik, and the Northwest Territories. First Air has assisted in various humanitarian missions such as the 2010 Haiti earthquake, airlifting relief supplies and equipment. Its main base, which included a large hangar, cargo and maintenance facility, was located at Ottawa Macdonald–Cartier International Airport, with hubs at Iqaluit Airport, and Yellowknife Airport. On November 1, 2019, the airline consolidated operations with Canadian North.
Pacific Western Airlines Ltd (PWA) was an airline that operated scheduled flights throughout western Canada and charter services around the world from the 1950s through the 1980s.
Regina International Airport is an international airport located in Regina, Saskatchewan, Canada, located 2 nautical miles south-west and 7 kilometres (4.3 mi) west-southwest of the city centre. It is run by the Regina Airport Authority. In 2022, it was the 16th busiest airport in Canada.
Charlottetown Airport is located 3 nautical miles north of Charlottetown, Prince Edward Island, Canada. The airport is currently run by the Charlottetown Airport Authority, is owned by Transport Canada and forms part of the National Airports System.
Region of Waterloo International Airport or Kitchener/Waterloo Airport is an international airport serving the Regional Municipality of Waterloo in Woolwich, Ontario, Canada, west of Toronto. It has year round daily flights to Edmonton, Vancouver, Victoria, Winnipeg, Calgary, Orlando, Halifax, Fort Lauderdale and Kelowna through Flair Airlines and WestJet. It also has seasonal flights to Cancun through Sunwing Airlines and Flair Airlines. In 2022, the airport ranked seventh-busiest in Canada by total aircraft movements and twentieth-busiest by passenger traffic.
Bradley Air Services, operating as Canadian North, is a wholly Inuit-owned airline headquartered in Kanata, Ontario, Canada. It operates scheduled passenger services to communities in the Northwest Territories, Nunavut and the Nunavik region of Quebec, as well as southern destinations such as Edmonton, Montreal and Ottawa. It also has an interlining agreement with Air Greenland.
Kelowna International Airport is a Canadian airport located approximately 10 minutes or 6.2 nautical miles northeast of Kelowna, British Columbia, Canada, on Highway 97.
Erik Nielsen Whitehorse International Airport is an airport of entry located in Whitehorse, Yukon, Canada. It is part of the National Airports System, and is owned and operated by the Government of Yukon. The airport was renamed in honour of longtime Yukon Member of Parliament Erik Nielsen on December 15, 2008. The terminal handled 294,000 passengers in 2012, representing a 94% increase in passenger traffic since 2002. By 2017, this number had risen to 366,000. Air North is based in Whitehorse.
Resolute Bay Airport is located at Resolute, Nunavut, Canada, and is operated by the government of Nunavut. It is the second northernmost aerodrome in Canada to receive scheduled passenger airline service with Grise Fiord Airport, which is served from Resolute, being further north. Alert Airport, the northernmost airport in Canada and the world, Tanquary Fiord Airport, and Eureka Aerodrome are all further north but have no scheduled services. Alert and Eureka are both served by Resolute.
Edmonton City Centre Airport (ECCA), was an airport within the city of Edmonton, in the Canadian province of Alberta.
Sunwing Airlines Inc. is a Canadian low-cost airline headquartered in Toronto, Ontario. On May 1, 2023, WestJet announced that it had completed the acquisition of Sunwing Airlines.
Lynx Air, legally incorporated as 1263343 Alberta Inc., was a Canadian ultra-low-cost carrier based in Calgary, Alberta. It previously operated as Enerjet and was rebranded as Lynx Air on November 16, 2021. The first flight under the Lynx Air name took place on April 7, 2022, operating from Calgary International Airport to Vancouver International Airport.
NewLeaf Travel Company Inc., branded as NewLeaf, was a Canadian virtual airline, or ticket reseller, based at Winnipeg James Armstrong Richardson International Airport in Manitoba. It sold tickets for flights operated by Flair Airlines.
Swoop was a Canadian ultra low-cost airline owned by WestJet. The airline was headquartered in Calgary, Alberta and was named after WestJet's desire to "swoop" into the Canadian market with a new business model. It was officially announced on September 27, 2017, and began flights on June 20, 2018. The airline had bases In Hamilton (ON), Toronto–Pearson, Winnipeg, Edmonton, and Abbotsford. However, Swoop’s bases in Winnipeg and Edmonton closed on October 20, 2023; the Toronto base closed a few days later on October 25. Swoop was integrated into WestJet’s mainline operation on October 28, 2023.
Bonza Aviation Pty Ltd, operating as Bonza, was a short-lived Australian low-cost airline, headquartered on the Sunshine Coast. Founded in October 2021, Bonza commenced operations on 31 January 2023. The airline entered voluntary administration on 30 April 2024 suspending all services, after several aircraft were repossessed. It was placed in liquidation on 2 July 2024 after laying off its workforce and failing to find a buyer.
Flair Airlines: FLE, FLAIR
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