A telephone switchboard is a device used to connect circuits of telephones to establish telephone calls between users or other switchboards. The switchboard is an essential component of a manual telephone exchange, and is operated by switchboard operators who use electrical cords or switches to establish the connections.
In telephony, on-hook and off-hook are two states of a communication circuit. On subscriber telephones the states are produced by placing the handset onto or off the hookswitch. Placing the circuit into the off-hook state is also called seizing the line. Off-hook originally referred to the condition that prevailed when telephones had a separate earpiece (receiver), which hung from its switchhook until the user initiated a telephone call by removing it. When off hook the weight of the receiver no longer depresses the spring-loaded switchhook, thereby connecting the instrument to the telephone line.
A dial tone is a telephony signal sent by a telephone exchange or private branch exchange (PBX) to a terminating device, such as a telephone, when an off-hook condition is detected. It indicates that the exchange is working and is ready to initiate a telephone call. The tone stops when the first dialed digit is recognized. If no digits are forthcoming, the partial dial procedure is invoked, often eliciting a special information tone and an intercept message, followed by the off-hook tone, requiring the caller to hang up and redial.
A telephone call or telephone conversation, also known as a phone call or voice call, is a connection over a telephone network between the called party and the calling party. Telephone calls started in the late 19th century. As technology has improved, a majority of telephone calls are made over a cellular network through mobile phones or over the internet with Voice over IP. Telephone calls are typically used for real-time conversation between two or more parties, especially when the parties cannot meet in person.
In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated systems, first those allowing direct dialing within a local area, then for long-distance and international direct dialing.
In telephony, an automated attendant allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system. An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines.
A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant.
On analog telephone lines with special services, a flash or register-recall signal is used to control functions on the public telephone exchange, PBX or VoIP ATA.
Loop start is a telecommunications supervisory protocol between a central office or private branch exchange (PBX) and a subscriber telephone or other terminal for the purpose of starting and terminating a telephone call. It is the simplest of the telephone signaling systems, and uses the presence or absence of loop current to indicate the off-hook and on-hook loop states, respectively. It is used primarily for subscriber line signaling. An extension of the protocol that adds disconnect supervision is often called kewlstart.
In telephony, ground start is a method of signaling from a terminal of a subscriber local loop to a telephone exchange, where one side of a cable pair is temporarily grounded to request dial tone. Most middle 20th-century American payphones used coin-first ground start lines, with the starting ground connection provided by the coin itself, bridging a set of contacts as it passed through the coin chute.
In residential telephony, an extension telephone is an additional telephone wired to the same telephone line as another. In middle 20th century telephone jargon, the first telephone on a line was a "Main Station" and subsequent ones "Extensions" or even called as intercom. Such extension phones allow making or receiving calls in different rooms, for example in a home, but any incoming call would ring all extensions and any one extension being in use would cause the line to be busy for all users. Some telephones intended for use as extensions have built-in intercom features; a key telephone system for a small business may offer two to five lines, lamps indicating lines already in use, the ability to place calls on 'hold' and an intercom on each of the multiple extensions.
A party line is a local loop telephone circuit that is shared by multiple telephone service subscribers.
This history of the telephone chronicles the development of the electrical telephone, and includes a brief overview of its predecessors. The first telephone patent was granted to Alexander Graham Bell in 1869.
In telecommunication, supervision is the monitoring of a telecommunication circuit for telephony to convey to an operator, user, or a switching system, information about the operational state of the circuit. The typical operational states of trunks and lines are the idle and busy states, seizure, and disconnect. The states are indicated by various electrical signals and electrical conditions depending on the type of circuit, the type of terminating equipment, and the type of intended service.
A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices for data transmission via the public switched telephone network (PSTN), or other public and private networks. Modern smart phones have added a built-in layer of abstraction whereby individuals or businesses are saved into a contacts application and the numbers no longer have to be written down or memorized.
Ringing is a telecommunication signal that causes a bell or other device to alert a telephone subscriber to an incoming telephone call. Historically, this entailed sending a high-voltage alternating current over the telephone line to a customer station which contained an electromagnetic bell. It is therefore also commonly referred to as power ringing, to distinguish it from another signal, audible ringing, or ringing tone, which is sent to the originating caller to indicate that the destination telephone is in fact ringing.
A telephone exchange, also known as a telephone switch or central office, is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers.
A telephone magneto is a hand-cranked electrical generator that uses permanent magnets to produce alternating current from a rotating armature. In early telegraphy, magnetos were used to power instruments, while in telephony they were used to generate electrical current to drive electromechanical ringers in telephone sets and activate signals on operator consoles.
The Panel Machine Switching System is a type of automatic telephone exchange for urban service that was used in the Bell System in the United States for seven decades. The first semi-mechanical types of this design were installed in 1915 in Newark, New Jersey, and the last were retired in the same city in 1983.
