119 (emergency telephone number)

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119 (one-one-nine) is an emergency telephone number in parts of Asia and in Jamaica. From May 2020, 119 was introduced in the United Kingdom as the single non-emergency number for the COVID-19 testing helpline in England, Wales, and Northern Ireland. [1] From January 2022, 119 was introduced in Romania as the single non-emergency number for reporting cases of abuse, neglect, exploitation and any other form of violence against the child.

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Afghanistan

The 119 Information Center of the Minister of Interior Affairs was founded in 2009 in Kabul city with 58 employees operating 24 hours a day. This main goal of this information center is to give citizens an opportunity to report complaints of police misbehavior, corruption, and human rights violations, criminal and terrorist activity. In 2013, with the help of the public, the 119 information prevented many dangerous attacks against people and property. In 2020, the national police disabled 173 mines, discovered 15 suicide vests, and arrested 20 suicide attackers. [2]

China

119 is recognised in China as the standard emergency telephone number for firefighters. Similar to Japan, the emergency telephone number for police is 110, but ambulance service is available with the emergency telephone number 120 in China.

Japan

119 in Japan is a direct-dial emergency number that connects the caller to the fire brigade and emergency medical services. On certain older pay phones, the number can be dialled by pushing a special button that will automatically connect the caller with the 119 dispatch centre. Although the dispatchers still record the address of the emergency call manually, most systems are now set up to automatically log the location of the call. Unlike many emergency telephone number services, the 119 system in Japan only services fire and ambulance services. Police are called using a separate emergency telephone number, 110. 118 is the emergency contact number for the Japanese Coast Guard. Operators for all emergency services will often not be able to provide language support in anything other than Japanese.

Maldives

The 1-1-9 in Maldives is a direct-dial free emergency telephone number that connects the caller to the national police; the Maldives Police Service.

South Korea

119 is a direct-dial emergency telephone number in South Korea for fire brigade and ambulance service operated by the National Emergency Management Agency. The caller's location is automatically traced once the call is connected, and operators who can speak Chinese, English, Japanese, and Korean should be available.

1339 is a separate telephone number reserved for non-emergency medical information calls. An emergency pager service called 'U119' also exists for registered people such as the elderly or cancer patients. 112 is the emergency number for police, with other numbers dedicated for other situations, such as discovery of missing persons.

Sri Lanka

The 1-1-9 emergency response system in Sri Lanka was established during the time of the Sri Lankan Civil War. It was established for the aid in battling terrorism by the means of helping civilians in the conflict, and also as a supportive tool in locating and preventing attacks by terrorists.[ citation needed ] But now,[ when? ] 119 has become the standard emergency telephone number for calling the police. When a caller dials 119, the request goes to the Police Emergency Division in Colombo, and will be diverted to the police station nearest to the caller's location, depending on the situation. Though mainly used to contact police, 119 calls can be placed to summon the Fire Brigade as well, whereas the call will be again diverted. The number is accessible from any part of the island on all telephone and cellular networks.

Taiwan

119 is recognised in Taiwan as the emergency telephone number for firefighters and ambulance services. As in Japan, the emergency telephone number for police is 110.

United Kingdom

Introduced on 18 May 2020, the non-emergency urgent telephone number 119 is allocated to the COVID-19 testing and vaccine helpline in England, Wales, and Northern Ireland, with lines being open from 09:00 to 18:00 hours. It allows people to order home testing kits, apply for tests in a care facility [1] and arrange Coronavirus vaccination appointments. In Scotland, 0300 303 2713 is the non-geographical telephone number to be used, instead of 119. [1]

See also

Related Research Articles

An automatic number announcement circuit (ANAC) is a component of a central office of a telephone company that provides a service to installation and service technicians to determine the telephone number of a telephone line. The facility has a telephone number that may be called to listen to an automatic announcement that includes the caller's telephone number. The ANAC facility is useful primarily during the installation of landline telephones to quickly identify one of multiple wire pairs in a bundle or at a termination point.

<span class="mw-page-title-main">911 (emergency telephone number)</span> Emergency telephone number

911, sometimes written 9-1-1, is an emergency telephone number for Argentina, Canada, Dominican Republic, Jordan, Mexico, Pakistan, Palau, Panama, the Philippines, Sint Maarten, the United States, and Uruguay, as well as the North American Numbering Plan (NANP), one of eight N11 codes. Like other emergency numbers around the world, this number is only intended for use in emergency circumstances. Using it for any other purpose is a crime in most jurisdictions. Penalties for abuse/misuse of 911 can range from probation/community service to fines/jail time. Offenders can also be ordered to undergo counseling and have their use of telephones restricted or suspended for a period time as a condition of probation.

<span class="mw-page-title-main">Emergency telephone number</span> Telephone number that allows caller to contact local emergency services for assistance

An emergency telephone number is a number that allows a caller to contact local emergency services for assistance. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services; these often differ only by the last digit.

A dial tone is a telephony signal sent by a telephone exchange or private branch exchange (PBX) to a terminating device, such as a telephone, when an off-hook condition is detected. It indicates that the exchange is working and is ready to initiate a telephone call. The tone stops when the first dialed digit is recognized. If no digits are forthcoming, the partial dial procedure is invoked, often eliciting a special information tone and an intercept message, followed by the off-hook tone, requiring the caller to hang up and redial.

<span class="mw-page-title-main">999 (emergency telephone number)</span> Emergency number in several countries

999 is an official emergency telephone number in a number of countries which allows the caller to contact emergency services for emergency assistance. Countries and territories using the number include Bahrain, Bangladesh, Botswana, Eswatini, Ghana, Guernsey, Hong Kong, the Republic of Ireland, the Isle of Man, Jersey, Kenya, Macau, Malaysia, Mauritius, Poland, Qatar, Sudan, Saudi Arabia, Singapore, Trinidad and Tobago, Seychelles, Uganda, the United Arab Emirates, the United Kingdom, and Zimbabwe.

111 is the emergency telephone number in New Zealand. It was first implemented in Masterton and Carterton on 29 September 1958, and was progressively rolled out nationwide with the last exchanges converting in 1988.

<span class="mw-page-title-main">Telephone numbers in the United Kingdom</span>

In the United Kingdom, telephone numbers are administered by the Office of Communications (Ofcom). For this purpose, Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations.

<span class="mw-page-title-main">000 (emergency telephone number)</span> Australian national emergency phone number

000 Emergency, also known as Triple Zero or Triple 0, and sometimes stylised Triple Zero (000), is the primary national emergency telephone number in Australia. The Emergency Call Service is operated by Telstra, and overseen by the Australian Communications and Media Authority (ACMA), and is intended only for use in life-threatening or time-critical emergencies.

<span class="mw-page-title-main">112 (emergency telephone number)</span> Common emergency telephone number

112 is a common emergency telephone number that can be dialed free of charge from most mobile telephones, and in some countries, fixed telephones in order to reach emergency services.

<span class="mw-page-title-main">London Ambulance Service</span> Ambulance service in London

The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England. The service responds to 999 phone calls across the region, and 111 phone calls from certain parts, providing triage and advice to enable an appropriate level of response.

<span class="mw-page-title-main">Welsh Ambulance Service</span> NHS trust and ambulance service in Wales

The Welsh Ambulance Services NHS Trust is the national ambulance service for Wales. It was established on 1 April 1998 and as of December 2018 has 3,400 staff providing ambulance and related services to the 3 million residents of Wales.

NHS 24 is Scotland's national telehealth and telecare organisation. This special health board runs a telephone advice and triage service that covers the out-of-hours period. The telephone service allows people who feel unwell or those caring for them to obtain health advice and information if it is not convenient or possible to wait until they can visit their general practitioner when the practice is next open. The advice line is not intended as a substitute for obtaining an emergency ambulance service via 999. The telehealth services provided by NHS Scotland fulfil some similar functions to NHS Direct Wales and the NHS 111 scheme in England.

<span class="mw-page-title-main">Pocket dialing</span> Type of accidental phone call

Pocket dialing is the accidental placement of a call on a mobile phone or cordless phone located in the owner's pocket or handbag. The recipient of the call typically hears random background noise when answering the phone. If the caller remains unaware, the recipient will sometimes overhear whatever is happening in the caller's vicinity. A pocket-dialed call can continue for many minutes, or until the recipient's voice mail system ends the call.

<span class="mw-page-title-main">Telephone numbers in Belgium</span>

A telephone number in Belgium is a sequence of nine or ten digits dialed on a telephone to make a call on the Belgian telephone network. Belgium is under a full number dialing plan, meaning that the full national number must be dialed for all calls, while it retains the trunk code, '0', for all national dialling.

NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with their own General Practitioner (GP) and has subsidiary helplines for specific health matters such as human papillomavirus (HPV).

In the United Kingdom, an emergency control centre or emergency communications centre (ECC) is a building or room where control room operators receive incoming telephone calls from members of the public in need of assistance. Callers make initial contact through the 999 emergency telephone service, where their calls are answered at an operator assistance centre (OAC). From here the telephone company's operator directs the call to the relevant ECC.

111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; in Scotland, NHS 24; and in Wales, NHS111 Wales.

101 is the police single non-emergency number (SNEN) in the United Kingdom (UK), which automatically connects the caller to their local police force, in a similar manner to the pre-existing 999 emergency number. The 101 service was created to ease pressure, and abuse of the existing 999 system. Hazel Blears, then a UK government minister in the Home Office, stated that the new system would "strengthen community engagement". In 2004, ten million 999 calls were made in the UK; however, 70% of those calls were deemed not to be an emergency.

<span class="mw-page-title-main">NHS Pathways</span>

NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and five of the ambulance services in the country. In its emergency capacity, it has replaced the Advanced Medical Priority Dispatch System for some trusts, and in non-emergency telephone triage it is found in many medical care triage systems, such as NHS 111.

105 is the emergency telephone number in Mongolia. It is also a single non-emergency number in the United Kingdom and New Zealand. In the United Kingdom, it connects to the caller's local distribution network operator, and is primarily marketed for reporting power cuts. In New Zealand, it is used to contact the police in general non-emergency situations.

References

  1. 1 2 3 "Get a free NHS test today to check if you have coronavirus". www.GOV.uk. HM Government of the United Kingdom. Archived from the original on 31 August 2020. Retrieved 28 August 2020.
  2. "119 POLICE DIRECTORATE | AfGOV". Archived from the original on 8 October 2022. Retrieved 4 October 2022.

https://www.nhs.uk/nhs-services/covid-19-services/when-to-call-119/

Afghanistan 119 POLICE