NHK ONE

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NHK ONE is NHK's official streaming service. It provides simulcasts and already-carried programs carried by the corporation's radio and television networks.

Contents

Background

NHK ONE was announced in June 2025 as the replacement service to NHK+ with an October 1 launch date. The service was created from the merger of NHK's existing apps (NHK+, For School, News and Bosai) as well as Rajiru Rajiru and Gokaku, a language app. [1] The name was selected from among approimately 760 suggestions from NHK staff. [2]

The service's provisional promotional mascot was Wanwan, from Inai Inai Baa! , with the pre-launch aim of making the service accessible for families. [2] Days ahead of the launch of the new service, a specific mascot was created, NHK ONE Domo-kun, a variation of its corporate mascot. [3]

On October 1, 2025, users were advised to reinstall the previous apps (NHK+, News and Bosai, For School) to carry the new NHK ONE update. [2]

The service will start using fee contracts from November 18, 2025 in order to combat illegal use of the service. By October 13, 1,68 million users had applied their contracts. [4]

Criticism

Criticism on content restrictions

As internet access is obligatory, restrictions were imposed to the access to NHK's online content. Before NHK ONE's launch, NHK gradually discontinued some of its contents, such as NHK NEWS WEB, [5] YouTube videos, [6] the NHK Archives Portal [7] and their respective smartphone apps. [8] The decision of shutting down these services has been criticized by users and other specialized parties. [9] [10] 。

Problems with verification e-mails

Immediately after the opening of the new NHK ONE service at 12am on October 1, 2025, some users had problems as they did not receive the verification e-mails to join the service, or with the verification code not being recognized by the system. [11] [12] 。

NHK issued apologies on its website and several shows, justifying the issue on the large number of verification e-mails being labelled as spam by Google, especially among users of its e-mail service Gmail. [13] [14] 。

The issue was solved at around 12pm on October 2. [15] 。

References

  1. ↑ "NHK、新ネットサービス「NHK ONE」10月開始。NHKプラスに後継アプリ". AV Watch (in Japanese).
  2. 1 2 3 "ネット配信サービスは「NHK ONE」へ　新名称をワンワンとPR". 朝日新聞. 2025-06-18. Retrieved 2025-08-01.
  3. ↑ "「NHK ONE どーもくん」誕生！". NHK. Retrieved 2025-09-25.
  4. ↑ 女屋泰之 (2025-11-10). "NHK、ネットも18日から受信契約確認 「ただ乗り」利用の対策で". 朝日新聞. Retrieved 2025-11-10.
  5. ↑ 宮田裕介 (2024-03-29). "NHK、ネット配信6サイトの更新を停止 政治マガジンなど". 朝日新聞. Retrieved 2025-10-12.
  6. ↑ "「びじゅチューン！」のYouTubeでの動画公開すべて終了". 音楽ナタリー. 2025-09-12. Retrieved 2025-10-12.
  7. ↑ tks24 (2025-09-16). "NHKのコンテンツ、9月末で公開を続々終了。7000点以上の無料素材や「びじゅチューン!」動画も【やじうまWatch】". INTERNET Watch. Retrieved 2025-10-12.{{cite web}}: CS1 maint: numeric names: authors list (link)
  8. ↑ 松浦立樹 (2025-09-17). "スマホアプリ「NHKとけい」がサービス終了へ 9月末まで 理由は「インターネットサービスの見直し」". ITmedia NEWS. Retrieved 2025-10-12.
  9. ↑ 岡田有花 (2024-05-29). "NHK、noteで公開していた「取材ノート」を閉鎖 読者の評価は高かったが". ITmedia NEWS. Retrieved 2025-10-12.
  10. ↑ 山田雄之 (2025-10-12). "NHKの優良ネットコンテンツが9月で公開終了…受信料を払っていても「閲覧の方法はありません」 一体なぜ？". 東京新聞. Retrieved 2025-10-12.
  11. ↑ 女屋泰之 (2025-10-01). "10月開始の「NHK ONE」、アカウント登録手続きで一部不具合". 朝日新聞. Retrieved 2025-10-02.
  12. ↑ "10月開始「NHK ONE」、アカウント登録で不具合 認証コード届かず". 日本経済新聞. 2025-10-01. Retrieved 2025-10-02.
  13. ↑ "「NHK ONE」で認証コード送信されない不具合 Gmail大量発信でスパム認定か". 産経新聞. 2025-10-01. Retrieved 2025-10-02.
  14. ↑ TBSテレビ (2025-10-01). "NHKのネット配信サービス「NHK ONE」でトラブル 主にGmail利用者がアカウント登録できず 番組などで謝罪". TBS NEWS DIG. Retrieved 2025-10-02.
  15. ↑ "ＮＨＫ、新ネット配信の不具合解消 一時認証メール届かず". 時事通信. 2025-10-02. Retrieved 2025-10-03.
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