National Express West Midlands(NXWM) is bus operator in the West Midlands of England. It is a subsidiary of Mobico Group (formerly National Express Group) and is the largest bus operator in the region, as well as one of the single largest in Britain.
In August 1986, prior to the deregulation of bus services, West Midlands Travel (WMT) was formed out the bus operations of the West Midlands Passenger Transport Executive.[1] The PTE ceased to be a bus operator as a result of the Transport Act 1985, but both the West Midlands Passenger Transport Authority and successor organisation Transport for West Midlands retain a co-ordinating role, tendering bus services and funding concessionary fares and infrastructure such as bus stations.[2]
West Midlands Travel faced its first major deregulation challenge in March 1987 when London Regional Transport (LRT) pulled out of its 'London Liner' London to Birmingham express coach service. Operated jointly by both LRT's London Coaches subsidiary and WMT's Central Coachways subsidiary using a fleet of MCW Metroliner coaches,[3] following London Coaches' withdrawal, Central Coachways continued to run the service as its sole operator from the end of March.[4]
The company invested in a heavy rebranding campaign in 1988 that saw the introduction of a new silver, blue and red livery to the bus fleet, new uniforms, and the purchase of 150 new MCW Metrobusdouble-decker buses.[5] After 18 months of deregulation, WMT announced in October 1988 that it had made a profit of over £217million (equivalent to £736,983,000in 2023), retained 97% of its pre-deregulation bus network and had recorded a 5% drop in passengers compared to before deregulation;[6] the latter, however, would increase to a drop of 10% by 1989, resulting in fare rises and cutbacks in its bus network.[7]
Employee ownership
West Midlands Travel MCW Metrobus in Birmingham in April 1993
Despite pressure from the central government, including both a threat to be split under Section 61 of the Transport Act 1985 to force its sale and government funding for the Midland Metro tram project being lost if the company was not sold, West Midlands Travel remained in public ownership under the West Midlands Passenger Transport Authority.[8][9][10] Plans for a management buyout through an Employee Share Ownership Plan (ESOP) were first submitted to the WMPTA in June 1989 by WMT's management and employees in response to the splitting threat,[11] which were approved by the PTA and submitted to Minister of State for TransportMichael Portillo in early 1990;[12] after a competing bid by Stagecoach Group owner Brian Souter to buy WMT for £85million (equivalent to £230,493,000in 2023) was rejected by ths PTA,[10] the ESOP offer was finally approved in December 1991, with WMT sold to its management and employees for £70million (equivalent to £189,818,000in 2023).[13]
In November 1992, West Midlands Travel was ordered to have its entire fleet of over 1,800 buses given MOT tests by July 1993 after 108 fleet vehicles were found by the Vehicle Inspectorate to be poorly maintained, with faults including faulty brakes, broken lights and bell pushes, oil leaks, and damaged passenger seating. In an examination of 343 WMT fleet vehicles, Vehicle Inspectorate inspectors immediately prohibited 66 from running services and marked 42 as being in need of repair; twelve WMT buses found to have faults so serious that they were classified as "neglected" by the examiners.[14][15]
West Midlands Travel also made a number of acquisitions during its employee ownership. In 1990, WMT partly owned minibus operator Merry Hill Motors,[16] and that same year, WMT purchased a fleet of new Alexander bodied Scania N113 double-decker buses to compete with Your Bus of Alcester;[17] Your Bus would later be acquired by WMT in 1993. Retained as subsidiary companies of WMT, these operators were later rebranded to Travel Merry Hill and Travel Your Bus respectively before being absorbed into the main Travel West Midlands operation by 2001. A further competitor purchased by WMT in August 1993 was Metrowest Omnibus of Dudley, which was also retained as a separate subsidiary of WMT after founding director Keith Danks left the company a month prior.[18]
In April 1994, West Midlands Travel made its first out-of-area acquisition by purchasing former London Buses subsidiary Westlink from its employee owners,[19] followed in October by the purchase two Essex-based companies from the Lynton Group: County Bus & Coach, a bus operator formed from the split of London Country North East that consisted of over 240 vehicles, as well as Sampson Coaches.[20] Westlink was sold by WMT to fellow former London Buses subsidiary London United a year later,[21] while County Bus & Coach was later sold to the Cowie Group.[22]
West Midlands Travel underwent another rebrand during 1994. Buses had their West Midlands Travel fleetnames replaced with "WM Buses" and the corresponding name of the depot the bus was based from, forming combinations such as WM Buses Acocks Green, amid moves by senior management to use the West Midlands Travel name as a holding company ahead of a possible floatation of WMT on the London Stock Exchange.[23]
In March 1995, the National Express Group purchased West Midlands Travel from employee ownership for £85million (equivalent to £592,467,000in 2023), with over 5,000 employee shareholders of WMT receiving windfall gains averaging £30,000 (equivalent to £73,000in 2023).[13][24] Operations were subsequently merged into the National Express Group in April.[25] In September 1996, WMT was rebranded to Travel West Midlands. This was followed in November 1997 with the sale of TWM's Central Coachways arm to the Flights Travel Group.[26]
In November 2002, Travel West Midlands' Coventry services were separated from the main TWM operation and rebranded to Travel Coventry.[27]
In February 2008, as part of a rebranding of all National Express subsidiaries, Travel West Midlands was renamed National Express West Midlands, with the adopted red and white livery being the sixth livery to be used by the company.[28][29] The Travel Coventry operation was also rebranded as National Express Coventry.[30] National Express West Midlands aimed for their whole fleet to be low floor by March 2010,[31] a goal that was achieved in July of that year with the withdrawal of the final MCW Metrobuses in public service at Acocks Green garage.[32]
In 2015, National Express West Midlands launched the Platinum brand. The Platinum range of buses is a premium brand which offers passengers extra legroom, high backed seats, next stop announcements (on supported services), free Wi-Fi and USB charging on a select series of routes in the West Midlands. The Platinum brand uses Alexander Dennis Enviro400 MMCs, Alexander Dennis Enviro400EVs and Wright StreetDeck Hydroliners, which are usually painted in a grey and red colour scheme; some buses are given special colour schemes for select services such as the 8/X8, 9, 16, 50 and 82/87. Drivers on Platinum services are issued with suit-style uniforms.[33][34]
Deliveries of the first Platinum buses began in 2015, with 58 Alexander Dennis Enviro400 MMCs from a larger order of 171 buses delivered with Platinum branding. These were initially deployed on services 900 and 957, since renumbered X1 and X2,[33][34][35] before being rolled out onto services 934, 935, 936, 997 and X51 later in the year. The Platinum brand would be extended out into the Black Country in 2016 with the delivery of a further 96 Platinum Enviro400 MMCs resulting in Platinum buses being cascaded from Birmingham Central garage to Pensnett for the Merry Hill to Birmingham X10 service,[36][37] and then would expand to Harborne in December 2017 with the delivery of 38 new buses.[38] The Platinum brand would further expand again in 2018 with the delivery of 72 more Enviro400 MMCs, some of which would be delivered to National Express Coventry for the city's first Platinum services, and the West Midlands buses operating on routes connecting Stourbridge, Druids Heath and Chelmsley Wood with central Birmingham.[39][40]
National Express West Midlands' first zero-emissions Alexander Dennis Enviro400EV buses were built to Platinum specification, and entered service in July 2020 on route 6 from Birmingham to Solihull via Shirley.[41] The fuel cell electric Wright StreetDeck Hydroliner FCEVs that followed entered service on route 51 from Birmingham to Walsall via Perry Barr.[42][43]
As of January 2024, the Platinum Fleet is no longer providing free Wi-Fi. The reasoning for this is that despite pulling in an average of 600,000 passengers daily, only 1% (~6000 a day) used the Wi-Fi provided.[44]
The Sprint cross-city bus rapid transit service was first announced in July 2014, initially taking the form of a single service linking Birmingham city centre and Quinton via Hagley Road, connecting with the Metro's Line One extension as 'Metro's Little Sister'.[45]
Following the awarding of the 2022 Commonwealth Games to Birmingham in 2016, it was announced that the Sprint network would expand with theee cross-city bus routes linking Solihull, Sutton Coldfield and Walsall with Birmingham City Centre. These services are to be operated by National Express West Midlands;[46] it was originally envisaged that this route would be operated by 24 Van Hool ExquiCityarticulated buses in time for the Commonwealth Games, however it was later announced in 2019 that construction of infrastructure related to the Sprint articulated buses would be delayed until after the Commonwealth Games.[47]
Phase 1 of the Sprint network was completed in May 2022, with bus lanes and priority junctions being introduced on commuter corridors on the A34 and A45 roads.[48]
Fleet and depots
Former Perry Barr garage, which closed in December 2022
As of June 2024, National Express West Midlands operates a fleet of over 1,600 buses and coaches from eight garages in Acocks Green, Birmingham Central (Digbeth), Perry Barr, Yardley Wood, Pensnett, Walsall, West Bromwich and Wolverhampton. Perry Barr is the newest location, having opened in December 2022. The site, housing infrastructure for charging a fleet of electric buses and a bus driving simulator as well as featuring 150 solar panels, environmentally-friendly heating systems and water recycling for the three bus washes on site, replaces the 90-year-old original Perry Bar garage, which was deemed unsuitable for modernisation and housing charging infrastructure.[49]
Prior to the construction of the new Perry Barr garage, Bordesley Green garage was the newest location, having opened in 2005. Bordesley Green was also the headquarters for National Express West Midlands, which replaced a freehold office site in St Paul's Square that WMT moved to in 1994; this office replaced the original WMT headquarters located in a building on Summer Lane, Birmingham that was shared with Centro.[50] Bordesley Green garage closed in 2022 following the sale of the land in and around the depot for redevelopment, resulting in the head office relocating to the National Express Group headquarters in Digbeth,[citation needed] and Walsall bus garage was sold to the West Midlands Combined Authority ahead of the introduction of bus franchising and further hydrogen buses on the NXWM network.[51]
On 4 February 1998, Travel West Midlands were poised to become the first bus operator in the United Kingdom to operate a double-decker low-floor bus in service, with Birmingham Central garage having taken delivery of one of two Optare Spectra bodied DAF DB250LFs in October 1997. However, Abus of Bristol, who had also bought a low-floor Spectra, managed to bring their bus out into service a few hours ahead of TWM, making them the first low-floor double-decker operators in the United Kingdom.[53][54] 20 more Spectras would later be delivered to TWM to upgrade West Midlands bus route 50 during 1998.[55]
Alternative fuels
Alternatively-fuelled buses were first introduced to the Travel West Midlands fleet in 1997, with 14 Alexander Ultra bodied Volvo B10Ls fuelled by compressed natural gas being launched on route 529, serving Walsall and Wolverhampton via Willenhall. These Ultras were supplied as part of a partnership supported by the Energy Saving Trust between TWM, Volvo Bus and British Gas, the latter of whom constructed CNG refuelling points at Walsall garage for the buses.[56]
In February 2020, National Express announced its intention to operate a completely zero-emission bus fleet by 2030, pledging it would not buy another diesel-powered bus and only purchase zero-emissions vehicles for its West Midlands, Coventry and Dundee operations from 2020 onwards.[57] The company's first nine BYDAlexander Dennis Enviro400EVbattery electric buses began operation on 5 July 2020,[41] with 20 hydrogen fuel cell-powered Wright StreetDeck Hydroliner buses following in late 2021.[42][43] By 2024, over 200 BYD Enviro400EVs had been ordered for delivery to National Express West Midlands.[58]
Further hydrogen-powered buses are set to enter the NXWM fleet following funding from the Department for Transport.[59][60] A total of 124 hydrogen buses are due to enter service by 2024, which will give Birmingham the largest hydrogen bus fleet in Europe.[61][needs update]
National Express West Midlands are responsible for the upkeep and maintenance of the Mobico Group's 'Health Bus', an employee benefit scheme free to use for all employees that travels across the Mobico Group's bus operations. Launched in 2014 using a converted Mercedes-Benz O405N single-deck bus, this scheme was upgraded in 2024 with the conversion of an Alexander Dennis Enviro200 MMC for use as the group Health Bus; featuring two in-built consultation rooms and a waiting room, the bus is operated by a health coach and a health coordinator, providing physical health checks to employees for their body mass index, body and fat, blood pressure, cholesterol and blood glucose levels.[62][63]
Travel shops
NXWM previously operated five travel shops located in Dudley, CoventryPool Meadow bus station, West Bromwich bus station, Birmingham, Corporation Street and Walsall bus station. All offices sold all types of Travelcards, National Express coach tickets and assist customers with information and route planning.[64] The travel shop at Wolverhampton bus station was unique in that it was the only travel shop within a bus station not operated by NXWM, instead being operated by Transport for West Midlands (previously Centro then Network West Midlands), a division of the West Midlands Combined Authority.
In October 2021, National Express West Midlands announced that they were closing all of their travel shops; this was apparently due to people preferring to buy their tickets online and fewer people visiting their shops.[65] The travel shop in Wolverhampton closed permanently on 1 April 2023.
Related Research Articles
The West Midlands Metro is a light-rail/tram system in the county of West Midlands, England. The network has 33 stops with a total of 14 miles (23 km) of track; it currently consists of a single route, Line 1, which operates between the cities of Birmingham and Wolverhampton via the towns of Bilston, West Bromwich and Wednesbury, on a mixture of former railway lines and urban on-street running. The system is owned by the public body Transport for West Midlands, and operated by Midland Metro Limited, a company wholly owned by the West Midlands Combined Authority.
National Express, also abbreviated NX, is an intercity and inter-regional coach operator providing services throughout Great Britain. It is a subsidiary of the British multinational public transport company Mobico Group. Most services are subcontracted to local coach companies. The company's head office is in offices above Birmingham Coach Station.
Transport for West Midlands (TfWM) is the public body responsible for co-ordinating transport services in the West Midlands metropolitan county in England. It is an executive body of the West Midlands Combined Authority (WMCA), with bus franchising and highway management powers similar to Transport for London. TfWM's policies and strategy are set by the Transport Delivery Committee of the WMCA.
Midland Red was a bus company that operated in The Midlands from 1905 until 1981. It was one of the largest English bus companies, operating over a large area between Gloucester in the south and Derbyshire in the north, and from Northampton to the Welsh border. The company also manufactured buses.
Wolverhampton station is a railway station in Wolverhampton, West Midlands, England on the Birmingham Loop of the West Coast Main Line. It is served by Avanti West Coast, CrossCountry, Transport for Wales and West Midlands Trains services, and was historically known as Wolverhampton High Level. It is also a West Midlands Metro tram stop.
The Optare Spectra was a double-decker bus body built on both the step entrance DAF DB250 and low-floor DB250LF chassis between 1991 and 2006.
Diamond Bus Ltd., trading as Diamond West Midlands, and also operating under the West Midlands Bus brand identity, is a bus operator in the West Midlands. It is a subsidiary of Rotala.
Probus Management was a bus company in the West Midlands which was acquired by the Go-Ahead Group in March 2006.
The Daimler Fleetline is a rear-engined double-decker bus chassis which was built between 1960 and 1983.
Stagecoach East is a bus operator providing local and regional services across the East of England, operating in the counties of Bedfordshire and Cambridgeshire. The company is a subsidiary of the Stagecoach Group and is headquartered and registered in Cambridge.
The Passenger Transport Executive (PTE) bus operations were the bus operating divisions of the passenger transport executives in the United Kingdom. In 1986 they underwent a process of deregulation and privatisation, forming some of the largest private bus companies in the UK outside London, with all being sold to their employees or management. Despite their relative size and lucrative operating areas, none of the companies survived beyond the late 1990s, with all falling into the hands of the major bus groups, who had their origins in privatised regional subsidiaries of the former National Bus Company and the Scottish Bus Group.
Travel Your Bus was a bus operator in the West Midlands. It was a subsidiary of West Midlands Travel.
Stagecoach Midlands is a bus operator providing local and regional services across the English Midlands, operating in the counties of Northamptonshire, Warwickshire and the West Midlands. The company is a subsidiary of the Stagecoach Group and is headquartered in Northampton.
Westlink was an English bus operator. A subsidiary of London Regional Transport, it was established in August 1986, being privatised in January 1994, and sold to London United in September 1995.
The West Midlands Passenger Transport Executive (WMPTE) was the public body responsible for public transport in the West Midlands metropolitan county in the United Kingdom from 1969 until 2016. The organisation operated under the name Centro from 1990, and was publicly branded as Network West Midlands from 2005.
The Alexander Dennis Enviro400 MMC is a low-floor double-decker bus produced by the British bus manufacturer Alexander Dennis since 2014, replacing the Alexander Dennis Enviro400. The Enviro400 MMC is produced at Alexander Dennis' Falkirk and Scarborough factories in the United Kingdom.
West Midlands Trains (WMT) is a British train operating company. It operates passenger trains on the West Midlands franchise between London and the English Midlands under two trading names: within the West Midlands region as West Midlands Railway (WMR) and outside the region as London Northwestern Railway (LNR).
The British Rail Class 730 Aventra is a type of electric multiple unit passenger train built by Alstom for West Midlands Trains. Two separate batches of the fleet were built; 48 three-car units and 36 five-car units.
The Alexander Ultra was a low floor single-deck bus body built on the Volvo B10L chassis by Walter Alexander Coachbuilders from 1995 to 1998. It was the right-hand drive equivalent of the Volvo 5000 and was built on license from Volvo Buses.
This page is based on this Wikipedia article Text is available under the CC BY-SA 4.0 license; additional terms may apply. Images, videos and audio are available under their respective licenses.
