Telephone numbering plan

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A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone numbers to subscriber telephones or other telephony endpoints. [1] Telephone numbers are the addresses of participants in a telephone network, reachable by a system of destination code routing. Telephone numbering plans are defined in each of administrative regions of the public switched telephone network (PSTN) and they are also present in private telephone networks. For public number systems, geographic location plays a role in the sequence of numbers assigned to each telephone subscriber.

There are many different numbering schemes for assigning nominal numbers to entities. These generally require an agreed set of rules, or a central coordinator. The schemes can be considered to be examples of a primary key of a database management system table, whose table definitions require a database design.

Telecommunication Transmission of information between locations using electromagnetics

Telecommunication is the transmission of signs, signals, messages, words, writings, images and sounds or information of any nature by wire, radio, optical or other electromagnetic systems. Telecommunication occurs when the exchange of information between communication participants includes the use of technology. It is transmitted through a transmission media, such as over physical media, for example, over electrical cable, or via electromagnetic radiation through space such as radio or light. Such transmission paths are often divided into communication channels which afford the advantages of multiplexing. Since the Latin term communicatio is considered the social process of information exchange, the term telecommunications is often used in its plural form because it involves many different technologies.

Telephone number unique sequence of digits assigned to a telephone subscription

A telephone number is a sequence of digits assigned to a fixed-line telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices for data transmission via the public switched telephone network (PSTN) or other public and private networks.

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Many numbering plans subdivide their territory of service into geographic regions designated by a prefix, often called an area code or city code, which is a set of digits forming the most-significant part of the dialing sequence to reach a telephone subscriber.

Numbering plans may follow a variety of design strategies which have often arisen from the historical evolution of individual telephone networks and local requirements. A broad division is commonly recognized between closed numbering plans, such as found in North America, [2] which feature fixed-length area codes and local numbers, while open numbering plans feature a variance in the length of the area code, local number, or both of a telephone number assigned to a subscriber line.

The International Telecommunication Union (ITU) has established a comprehensive numbering plan, designated E.164, for uniform interoperability of the networks of its member state or regional administrations. It is an open numbering plan, however, imposing a maximum length of 15 digits to telephone numbers. The standard defines a country calling code (country code) for each state or region which is prefixed to each national numbering plan telephone number for international destination routing.

International Telecommunication Union Specialised agency of the United Nations

The International Telecommunication Union (ITU), originally the International Telegraph Union, is a specialized agency of the United Nations that is responsible for issues that concern information and communication technologies. It is the second oldest international organization after the Rhine Navigation Commission (1815).

E.164 is an ITU-T recommendation, titled The international public telecommunication numbering plan, that defines a numbering plan for the worldwide public switched telephone network (PSTN) and some other data networks.

Private numbering plans exist in telephone networks that are privately operated in an enterprise or organizational campus. Such systems may be supported by a private branch exchange (PBX), which provides a central access point to the PSTN and also controls internal calls between telephone extensions.

In contrast to numbering plans, which determine telephone numbers assigned to subscriber stations, dialing plans establish the customer dialing procedures, i.e., the sequence of digits or symbols to be dialed to reach a destination. It is the manner in which the numbering plan is used. Even in closed numbering plans, it is not always necessary to dial all digits of a number. For example, an area code may often be omitted when the destination is in the same area as the calling station.

Number structure

Most national telephone administrations have enacted numbering plans that conform to the international standard E.164. E.164 conformant telephone numbers consist of a country calling code and a national telephone number. National telephone numbers are defined by national or regional numbering plans, such as the European Telephony Numbering Space, the North American Numbering Plan (NANP), or the UK number plan.

With the intent of forming a trans-Europe numbering plan as an option for anyone needing multi-national European telephone presence, the ITU allocated country calling code +388 as a subdivided, catch-all container for such services. This was designated the European Telephony Numbering Space or ETNS.

North American Numbering Plan integrated telephone numbering plan serving 20 North American countries which share its resources

The North American Numbering Plan (NANP) is a telephone numbering plan that encompasses twenty-five distinct regions in twenty countries primarily in North America, including the Caribbean. Some North American countries, most notably Mexico, do not participate in the NANP.

Telephone numbers in the United Kingdom Wikimedia list article

Telephone numbers in the United Kingdom are administered by the UK government's Office of Communications (Ofcom). For this purpose Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations.

Within the national numbering plan, a complete destination telephone number is composed of an area code and a subscriber telephone number. The subscriber number is the number assigned to a line connected to customer equipment. The first few digits of the subscriber number may indicate smaller geographical areas or individual telephone exchanges. In mobile networks they may indicate the network provider. Callers in a given area or country sometimes do not need to include the particular area prefixes when dialing within the same area. Devices that dial telephone numbers automatically may include the full number with area and access codes.

Telephone exchange telecommunications system used in public switched telephone networks or in large enterprises

A telephone exchange is a telecommunications system used in the public switched telephone network or in large enterprises. An exchange consists of electronic components and in older systems also human operators that interconnect (switch) telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers.

Country code

Country codes are necessary only when dialing telephone numbers in other countries than the originating telephone. These are dialed before the national telephone number. By convention, international telephone numbers are indicated in listings by prefixing the country code with a plus sign (+). This reminds the subscriber to dial the international dialing prefix in the country from which the call is placed. For example, the international dialing prefix or access code in all NANP countries is 011, while it is 00 in most European countries. In some GSM networks, it may be possible to dial +, which may be recognized automatically by the network carrier in place of the international access code.

Area code

Many telephone numbering plans are structured based on divisions into geographic areas of the service territory. Each area identified in the plan is assigned a numeric routing code. This concept was first developed for Operator Toll Dialing of the Bell System in the early 1940s, which preceded the North American Numbering Plan of 1947. [3] The North American Numbering Plan (NANP) divided the North American service territories into numbering plan areas (NPAs), and assigned to each NPA a unique numerical prefix, the numbering plan area code, which became known in short-form as area code. The area code is prefixed to each telephone number issued in its service area.

National telecommunication authorities use various formats and dialing rules for area codes. The size of area code prefixes may either be fixed or variable. Area codes in the NANP have three digits, while two digits are used in Brazil, one digit in Australia and New Zealand. Variable-length formats exist in multiple countries including: Argentina, Austria (1 to 4), Germany (2 to 5 digits), Japan (1 to 5), Mexico (2 or 3 digits), Peru (1 or 2), Syria (1 or 2) and the United Kingdom. In addition to digit count, the format may be restricted to certain digit patterns. For example, the NANP had at times specific restrictions on the range of digits for the three positions, and required assignment to geographical areas avoiding nearby areas receiving similar area codes to avoid confusion and misdialing.

Some countries, such as Uruguay, have merged variable-length area codes and telephone numbers into fixed-length numbers that must always be dialed independently of location. In such administrations, the area code is not distinguished formally in the telephone number.

In the UK, area codes were first known as subscriber trunk dialling (STD) codes. Depending on local dialing plans, they are often necessary only when dialed from outside the code area or from mobile phones. In North America ten-digit dialing is required in areas with overlay plans.

The strict correlation of a telephone to a geographical area has been broken by technical advances, such as local number portability and Voice over IP service. [4]

When dialing a telephone number, the area code may be preceded by a trunk prefix (national access code), the international access code and country code.

Area codes are often quoted by including the national access code. For example, a number in London may be listed as 020 7946 0321. Users must correctly interpret 020 as the code for London. If they call from another station within London, they may merely dial 7946 0321, or if dialing from another country, the initial 0 should be omitted after the country code.

Subscriber dialing procedures

A dial plan establishes the expected sequence of digits dialed on subscriber premises equipment, such as telephones, in private branch exchange (PBX) systems, or in other telephone switches to effect access to the telephone networks for the routing of telephone calls, or to effect or activate specific service features by the local telephone company, such as 311 or 411 service.

A variety of dial plans may exist within a numbering plan and these often depend on the network architecture of the local telephone operating company.

Variable-length dialing

Within the North American Numbering Plan (NANP), the administration defines standard and permissive dialing plans, specifying the number of mandatory digits to be dialed for local calls within the area code, as well as alternate, optional sequences, such as adding the prefix 1 before the telephone number.

Despite the closed numbering plan in the NANP, different dialing procedures exist in many of the territories for local and long distance telephone calls. This means that to call another number within the same city or area, callers need to dial only a subset of the full telephone number. For example, in the NANP, only the seven-digit number may need to be dialed, but for calls outside the local numbering plan area, the full number including the area code is required. In these situations, ITU-T Recommendation E.123 suggests to list the area code in parentheses, signifying that in some cases the area code is optional or may not be required.

Internationally, an area code is typically prefixed by a domestic trunk access code (usually 0) when dialing from inside a country, but is not necessary when calling from other countries; there are exceptions, such as for Italian land lines.

To call a number in Sydney, Australia, for example:

The plus character (+) in the markup signifies that the following digits are the country code, in this case 61. Some phones, especially mobile telephones, allow the + to be entered directly. For other devices the user must replace the + with the international access code for their current location. In the United States, most carriers require the caller to dial 011 before the destination country code. [5]

New Zealand has a special-case dial plan. While most nations require the area code to be dialed only if it is different, in New Zealand, one needs to dial the area code if the phone is outside the local calling area. For example, the town of Waikouaiti is in the Dunedin City Council jurisdiction, and has phone numbers (03) 465 7xxx. To call the city council in central Dunedin (03) 477 4000, residents must dial the number in full including the area code even though the area code is the same, as Waikouaiti and Dunedin lie in different local calling areas (Palmerston and Dunedin, respectively.) [6]

In many areas of the NANP, the domestic trunk code (long distance access code) must also be dialed along with the area code for long distance calls even within the same numbering plan area. For example, to call a number in Regina in area code 306 (Regina and the rest of the province of Saskatchewan are also served by the overlay code 639):

In many parts of North America, especially in area code overlay plans, dialing the area code, or 1 and the area code, is required even for local calls. Dialing from mobile phones does not require the trunk code in the US, although it is still necessary for calling all long-distance numbers from a mobile phone in Canada. Many mobile handsets automatically add the area code of the set's telephone number for outbound calls, if not dialed by the user.

In some parts of the United States, especially northeastern states such as Pennsylvania served by Verizon Communications, the ten-digit number must be dialed. If the call is not local, the call fails unless the dialed number is preceded by digit 1. Thus:

In California and New York, because of the existence of both overlay area codes (where an area code must be dialed for every call) and non-overlay area codes (where an area code is dialed only for calls outside the subscriber's home area code), "permissive home area code dialing" of 1 + the area code within the same area code, even if no area code is required, has been permitted since the mid-2000s. For example, in the 559 area code (a non-overlay area code), calls may be dialed as 7 digits (XXX-XXXX) or 1-559 + 7 digits. The manner in which a call is dialed does not affect the billing of the call. This "permissive home area code dialing" helps maintain uniformity and eliminates confusion given the different types of area code relief that has made California the nation's most "area code" intensive State. Unlike other states with overlay area codes (Texas, Maryland, Florida and Pennsylvania and others), the California Public Utilities Commission and the New York State Public Service Commission maintain two different dial plans: Landlines must dial 1 + area code whenever an Area Code is part of the dialed digits while cellphone users can omit the "1" and just dial 10 digits.

Many organizations have private branch exchange systems which permit dialing the access digit(s) for an outside line (usually 9 or 8), a "1" and finally the local area code and xxx xxxx in areas without overlays. This aspect is unintentionally helpful for employees who reside in one area code and work in an area code with one, two, or three adjacent area codes. 1+ dialing to any area code by an employee can be done quickly, with all exceptions processed by the private branch exchange and passed onto the public switched telephone network.

Full-number dialing

In small countries or areas, the full telephone number is used for all calls, even in the same area. This has traditionally been the case in small countries and territories where area codes have not been required. However, there has been a trend in many countries towards making all numbers a standard length, and incorporating the area code into the subscriber's number. This usually makes the use of a trunk code obsolete. For example, to call someone in Oslo in Norway before 1992, it was necessary to dial:

After 1992, this changed to a closed eight-digit numbering plan, e.g.:

However, in other countries, such as France, Belgium, Japan, Switzerland, South Africa and some parts of North America, the trunk code is retained for domestic calls, whether local or national, e.g.,

while some, like Italy, require the initial zero to be dialed, even for calls from outside the country, e.g.,

While dialing of full national numbers takes longer than a local number without the area code, the increased use of phones that can store numbers means that this is of decreasing importance. It also makes it easier to display numbers in the international format, as no trunk code is required—hence a number in Prague, Czech Republic, can now be displayed as:

as opposed to before September 21, 2002: [7]

Some countries already switched, but trunk prefix re-added with the closed dialing plan, for example in Bangkok, Thailand before 1997:

This was changed in 1997:

Trunk prefix was re-added in 2001

International numbering plan

The E.164 standard of the International Telecommunications Union is an international numbering plan and establishes a country calling code (country code) for each member organization. Country codes are prefixes to national telephone numbers that denote call routing to the network of a subordinate number plan administration, typically a country, or group of countries with a uniform numbering plan, such as the NANP. E.164 permits a maximum length of 15 digits for the complete international phone number consisting of the country code, the national routing code (area code), and the subscriber number. E.164 does not define regional numbering plans, however, it does provide recommendations for new implementations and uniform representation of all telephone numbers.

Within the system of country calling codes, the ITU has defined certain prefixes for special services and assigns such codes for independent international networks, such as satellite systems, spanning beyond the scope of regional authorities.

Satellite telephone systems

Satellite phones are usually issued with numbers with a special country calling code. For example, Inmarsat satellite phones are issued with code +870, while Global Mobile Satellite System providers, such as Iridium, issue numbers in country code +881 ("Global Mobile Satellite System") or +882 ("International Networks"). Some satellite phones are issued with ordinary phone numbers, such as Globalstar satellite phones issued with NANP telephone numbers.

+ 88184

Special services

Some country calling codes are issued for special services, or for international/inter regional zones.

Numbering plan indicator

The numbering plan indicator (NPI) is a number which is defined in the ITU standard Q.713, paragraph 3.4.2.3.3, indicating the numbering plan of the attached telephone number. NPIs can be found in Signalling Connection Control Part (SCCP) and short message service (SMS) messages. As of 2004, the following numbering plans and their respective numbering plan indicator values have been defined:

NPIDescriptionStandard
0unknown
1ISDN Telephony E.164
2generic
3data X.121
4 telex F69
5maritime mobile E.210 and E.211
6land mobile E.212
7ISDN/mobile E.214

Private numbering plan

Like a public telecommunications network, a private telephone network in an enterprise or within an organizational campus may implement a private numbering plan for the installed base of telephones for internal communication. Such networks operate a private switching system or a private branch exchange (PBX) within the network. The internal numbers assigned are often called extension numbers, as the internal numbering plan extends an official, published main access number for the entire network. A caller from within the network only dials the extension number assigned to another internal destination telephone.

A private numbering plan provides the convenience of mapping station telephone numbers to other commonly used numbering schemes in an enterprise. For example, station numbers may be assigned as the room number of a hotel or hospital. Station numbers may also be strategically mapped to certain keywords composed from the letters on the telephone dial, such as 4357 (help) to reach a help desk.

The internal number assignments may be independent of any direct inward dialing (DID) services provided by external telecommunication vendors. For numbers without DID access, the internal switch relays externally originated calls via an operator, an automated attendant or an electronic interactive voice response system. Telephone numbers for users within such systems are often published by suffixing the official telephone number with the extension number, e.g., 1-800-555-0001 x2055.

Some systems may automatically map a large block of DID numbers (differing only in a trailing sequence of digits) to a corresponding block of individual internal stations, allowing each of them to be reached directly from the public switched telephone network. In some of these cases, a special shorter dial-in number can be used to reach an operator who can be asked for general information, e.g. help looking up or connecting to internal numbers. For example, individual extensions at Universität des Saarlandes can be dialed directly from outside via their four-digit internal extension +49-681-302-xxxx, whereas the university's official main number is +49-681-302-0 [8] (49 is the country code for Germany, 681 is the area code for Saarbrücken, 302 the prefix for the university).

Callers within a private numbering plan often dial a trunk prefix to reach a national or international destination (outside line) or to access a leased line (or tie-line) to another location within the same enterprise. A large manufacturer with factories and offices in multiple cities may use a prefix (such as '8') followed by an internal routing code to indicate a city or location, then an individual four- or five-digit extension number at the destination site. A common trunk prefix for an outside line on North American systems is the digit 9, followed by the outside destination number.

Additional dial plan customisations, such as single-digit access to a hotel front desk or room service from an individual room, are available at the sole discretion of the PBX owner.

See also

Related Research Articles

Telephone numbers in Australia telephone numbering plan of Australia

The Australian telephone numbering plan describes the allocation of phone numbers in Australia. It has changed many times, the most recent major reorganisation by the Australian Communications and Media Authority taking place between 1994 and 1998.

Telephone numbers in France Wikimedia list article

The French telephone numbering plan is not only used for metropolitan France but also for the French overseas departments and some overseas collectivities.

In Argentina, area codes are two, three, or four digits long. Local customer numbers are six to eight figures long. The total number of digits is ten, for example, phone number (11) 1234-5678 for Buenos Aires is made up of a 2-digit area code number and an 8-digit subscriber's number, while (383) 123-4567 would be an example of a Catamarca number.

Telephone numbers in Hong Kong

Telephone numbers in Hong Kong are mostly eight-digit. Fixed land line numbers start with 2 or 3, mobile (cellular) phone numbers with 5, 6, 7 or 9, pager numbers with 7 and forwarding service with 8. Since the end of 1989, there have been no area codes within Hong Kong.

Telephone numbers in Singapore

Telephone numbers in Singapore, also known as the National Numbering Plan, are regulated by the Info-communications Media Development Authority (IMDA). Due to the small geographical size of Singapore, there are no area or trunk codes; all numbers belong to one numbering area, and thus come in the same 8-digit format. Numbers are categorised based on the first digit, thus providing ten possible categories, of which six are currently in use and the remaining four reserved for future usage.

A linked numbering scheme (LNS) is a dialing procedure in effect in a service area within which call routing between adjacent exchanges does not require a dialing code. The term is only used in the United Kingdom, but not in the North American Numbering Plan.

A trunk prefix is a digit sequence to be dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed.

Telephone numbers in Romania Wikimedia list article

The dialling plan for mobile networks and new landline operators is closed; all subscriber numbers must be dialled in full. For landline numbers starting with 02, the dialling plan used to be open; the trunk digit and area code could be omitted if the caller was in the same area code as the callee. However, starting May 3, 2008, all landline numbers must be dialled in full.

Telephone numbers in Europe Wikimedia list article

Telephone numbers in Europe are managed by the national telecommunications authorities of each country. The country calling codes start primarily with 3 and 4, however, some countries that by the Copenhagen criteria are considered part of Europe have country codes from the Asia range, starting with 9.

Telephone numbers in Malaysia

Telephone numbers in Malaysia are regulated by the Malaysian Communications and Multimedia Commission (MCMC).

Telephone numbers in Israel

Telephone numbers in Israel consist of an area code and a subscriber number. The dial plan type in Israel is closed, and "0" is the internal Trunk prefix in Israel. Israel's country calling code is +972.

Telephone numbers in Germany Wikimedia list article

The regulation of telephone numbers in Germany is the responsibility of the Federal Network Agency of the German government. The agency has a mandate to telecommunications in Germany and other infrastructure systems.

Until 1999, Tanzania, Kenya and Uganda shared a telephone numbering plan, in which subscribers were only required to dial the trunk code, area code and number. In that year, Tanzania adopted a new numbering plan. Calls to Kenya and Uganda require a regional prefix rather than having to use full international dialling. To call Kenya from Tanzania, subscribers dial 005 instead of +254, while to call Uganda, they dial 006 rather instead of +256. To call Tanzania from Kenya and Uganda, subscribers dial 007 instead of +255.

The national conventions for writing telephone numbers vary by country. While international standards exist in the form of the International Telecommunication Union sector ITU-T issued recommendation E.123, national telephone numbering plans define the format and length of telephone numbers assigned to telephones.

Telephone numbers in Georgia (country)

There were changes to the telephone numbering plan in Georgia which were expected to be completed by the end of 2011. This article is being updated after all the major changes, also the dates of these changes are indicated.

References

  1. Nunn, W.H. (1952). "Nationwide Numbering Plan". Bell System Technical Journal . 31 (5): 851.
  2. AT&T, Notes on the Network, Section 10-3.02, p.3 1980
  3. J.J. Pilliod, H.L. Ryan, Operator Toll Dialing—A New Long Distance Method, Bell Telephone Magazine, Volume 24, p.101–115 (Summer 1945)
  4. Saunders, Amy (2009-05-16). "Cell-phone age turns the 614 into just numbers". The Columbus Dispatch . Archived from the original on 2010-03-23. Retrieved 2009-08-21.
  5. https://www.fcc.gov/consumers/guides/international-long-distance-calling-made-simple-tip-sheet
  6. 2010 Otago White Pages. Yellow Pages Group. pp. 8, 80, 177.
  7. "Číslovací plán veřejných telefonních sítí" (PDF). Telekomunikační věstník (in Czech). Czech Telecommunication Office. 9/2000. 2000-09-25. Archived from the original (PDF) on November 1, 2006. Retrieved 2006-10-13.
  8. "Contacting Saarland University". Saarland University. Archived from the original on 2013-11-20.