Heart (radio network)

Not to be confused with iHeartRadio.

Heart

Country	United Kingdom
Broadcast area	United Kingdom
Headquarters	Leicester Square, London
Branding	This Is Heart
Programming
Language(s)	English
Format	Hot adult contemporary
Ownership
Owner	Global
Coverage
Stations	See list
Links
Website	www.heart.co.uk

Heart is a network of thirteen independent adult contemporary radio stations in the United Kingdom, broadcasting a mix of local and networked programming. Ten of the stations are owned and operated by Global, while the other three are owned and operated under separate franchise agreements. The national version of the network is widely available on Global Player, Freeview, Sky, Freesat, Virgin Media and Digital One DAB.

The Heart radio stations have a combined reach of 8.8 million listeners as of December 2023, making it the third most-popular radio network and the biggest commercial radio brand in the UK after BBC Radio 2 and BBC Radio 4. The total reach for all Heart-branded stations is over 11.5 million. ^[1]

History

Further information: Timeline of the Heart Radio Network

Launch

Heart began broadcasting in the West Midlands on 6 September 1994 as 100.7 Heart FM , becoming the UK's third Independent Regional Radio station, five days after Century Radio in North East England, and Jazz FM North West.

The first song to be played on 100.7 Heart FM was Something Got Me Started by Simply Red. Its original format of "soft adult contemporary" music included artists such as Lionel Richie and Tina Turner. Reflecting this, its early slogan was 100.7 degrees cooler!

Heart 106.2 began test transmissions in London in August 1995, prior to the station launch on 5 September. This included live broadcasts of WPLJ from New York City. ^[2]

In 1996 the station's original "soft AC" music format was replaced with a generally more neutral Hot AC playlist. Century 106 in the East Midlands became the third station of the Heart network in 2005 after GCap Media sold Century. Chrysalis' radio holdings were sold to Global Radio in 2007.

When GCap Media was taken over by Global Radio in 2008, it announced plans to dissolve the 41-station One Network, with one station (Power FM) becoming part of the Galaxy network, four stations (BRMB, Beacon Radio, Mercia FM and Wyvern FM) forming a West Midlands regional network, seven stations joining Capital FM to form The Hit Music Network and the remaining 29 stations forming the Heart Network.

Heart East Midlands was sold to Orion Media, along with the West Midlands network of local stations, due to the same competition concerns that had forced its earlier sale to Chrysalis.

Network restructuring

Between June and September 2010, Global Radio merged the majority of the 33 Heart stations to create a smaller network of 18 local and regional stations, in line with new OFCOM guidelines on local output requirements. ^{[3] [4]} Two Hit Music Network stations were also closed and merged with Heart stations.

Merged station	Closed stations	City of licence
Heart Cambridgeshire	Heart Peterborough Heart Cambridge	Peterborough later Cambridge
Heart South West (later Heart West)	Heart Exeter and Heart Torbay Heart Plymouth Heart South Devon Heart North Devon	Exeter
Heart East Anglia	Heart Norwich Heart Ipswich	Norwich
Heart Essex	Heart Chelmsford & Southend Heart Colchester Ten 17 (rebranded)	Chelmsford
Heart Hertfordshire	Rebranded from Hertfordshire's Mercury 96.6	Watford
Heart Four Counties	Heart Northants Heart Milton Keynes Heart Dunstable Heart Bedford	Dunstable, later Milton Keynes
Heart North West and Wales	Heart North Wales Coast Heart Cheshire and North East Wales Heart Wirral	Wrexham
Heart South Coast	Heart Dorset & New Forest Heart Hampshire	Fareham
Heart Sussex and Surrey	Heart Sussex Mercury FM (rebranded)	Brighton
Heart Thames Valley	Heart Berkshire Heart Oxfordshire	Reading
Heart West Country	Heart Bristol Heart Somerset Heart Bath	Bristol

Stations in Gloucestershire, Kent, London, the West Midlands, the East Midlands and Wiltshire were unaffected by the changes. Heart Cymru, serving Gwynedd and Anglesey, moved its studios from Bangor to Wrexham but retained its extended local output of 10 hours on weekdays and 8 hours on Saturdays and Sundays. Heart North West and Wales retained an opt-out on 96.3FM (the North Wales Coast) for Welsh language programming.

On 1 January 2011, Orion Media, the owners of Heart East Midlands (one of the original three Heart stations) renamed and relaunched the station as 'Gem 106', ending a franchise agreement with Global Radio formed when Global purchased GCap – the agreement allowed Orion to use the Heart identity and carry networked programming from London. ^[5] The move saw Heart's networked programming replaced by local output from Nottingham.

Network expansion

On 19 March 2012, Global Radio announced it had bought the Cornwall ILR station Atlantic FM from joint owners Tindle Radio and Camel Media. ^[6] Atlantic FM became part of the Heart Network and merged with Heart Devon on Monday 7 May 2012 to form Heart South West, which is based in Exeter. ^[7]

On 6 February 2014, Global Radio announced it would be rebranding all Real Radio stations as Heart and would be selling Real Radio Yorkshire and the Northern licence for Real Radio Wales to Communicorp. The Communicorp-owned stations use Heart's network programming and branding under a franchise agreement with Global. ^[8]

Global Radio extended the Heart network to the Real Radio network of regional stations from Tuesday 6 May 2014. ^[9] The two stations based in Wrexham – Heart North West and Wales and Heart Cymru – became part of the Capital FM Network on the same date.

On 20 November 2017, CN Group announced The Bay would be sold to Global along with sister station Lakeland Radio – the sale was finalised by 1 December 2017. ^[10] The Bay was rebranded as Heart, with Lakeland Radio becoming Smooth on 4 March 2018. ^[11]

Music from the 1960s, 1970s & 1980s was removed from the original FM station after Christmas 2017.^{[ citation needed ]}

Consolidation

In February 2019, following OFCOM's decision to relax local content obligations from commercial radio, it was announced Heart would replace its local breakfast and weekend shows with additional networked programming from London by the end of the year. This reduced total weekly hours of local programming on each station from 43 to 15 and led to dozens of job losses. ^[12]

Drivetime output were reduced from 23 localised shows to 10 programmes covering enlarged areas, formed from the merger of Heart stations. Ten studios producing local programming were closed. ^[12] Localised news, traffic updates and advertising was retained across all licence areas. ^[13]

In April 2019, it was reported the local Heart Breakfast shows would be replaced by a national Heart Breakfast show from London on 3 June 2019, presented by Jamie Theakston and Amanda Holden. ^[14] The merging stations ceased local output on 31 May 2019.

In Hertfordshire, a further change saw Heart Hertfordshire, based in Watford, merged with BOB fm – following its acquisition by Communicorp – to form a single countywide service.

Stations in the North East of England, Wales, central and southern Scotland, the West Midlands and Yorkshire continue to serve their single licence areas as before.

Merged station	Closed stations	City of licence
Heart East	Heart Cambridgeshire Heart East Anglia Heart Essex Heart Four Counties (studios retained)	Milton Keynes
Heart Hertfordshire	BOB fm Heart Hertfordshire (studios retained)	Watford
Heart North West	Heart North Lancashire & Cumbria Heart North West (studios retained)	Manchester
Heart South	Heart Kent Heart Solent (studios retained) Heart Sussex and Surrey Heart Thames Valley	Fareham
Heart West	Heart Gloucestershire Heart South West Heart West Country (studios retained) Heart Wiltshire	Bristol

In April 2023, it was announced Heart Scotland would reintroduce local breakfast, daytime and weekend programming from 2 May 2023, as part of a major expansion of Global's Scottish radio operations. ^{[15] [16]}

List of stations

As of May 2019, Heart's regional network consists of twelve stations: ^[17]

Years	Heart station	Studios
2019–present	Heart East	Milton Keynes
2010–present	Heart Hertfordshire (franchise, owned by Communicorp)	Watford
1995–present	Heart London	London
2014–present	Heart North East	Newcastle
2014–present	Heart North and Mid Wales (franchise, owned by Communicorp)	Wrexham
2014–present	Heart North West	Spinningfields
2014–present	Heart Scotland	Glasgow
2019–present	Heart South	Fareham
2014–present	Heart South Wales	Cardiff Bay
2019–present	Heart West	Bristol
1994–present	Heart West Midlands	Birmingham
2014–present	Heart Yorkshire (franchise, owned by Communicorp)	Leeds

As of 23 May 2022, Heart's national spin-offs consist of five stations, broadcast from Global's London headquarters:

Years	Heart station	Notes
2019–present	Heart 70s
2017–present	Heart 80s
2019–present	Heart 90s
2019–present	Heart Dance	Weekend evening "Club Classics" programmes simulcast with Heart
2016–	Heart UK	Originally Heart extra with automated daytime between 10am to 4pm Weekdays, relaunched 2020. Simulcasts Heart network programming
2020–	Heart Xmas	usually available from September to January, however this varies each year
2022–present	Heart 00s	Replaced Capital Xtra Reloaded on national DAB+.

Programming and presenters

Heart's network programming is produced and broadcast from the headquarters of Global at Leicester Square in central London. Most of the network's output is broadcast live, although some weekend shows are voicetracked. ^[18]

As of 21 June 2019, Heart's Club Classics is simulcast with sister station Heart Dance. ^[19] The Sky VIP Official Big Top 40 on Sunday afternoons is simulcast with Heart's sister network, Capital.

Networked presenters

Source: ^[20]

• Toby Anstis (Heart’s Club Classics: Friday evenings)
• Emma Bunton (Sunday evenings)
• Dev Griffin (Monday-Thursday evenings, Saturday afternoons)
• Zoe Hardman (Heart Breakfast: Sunday mornings)

Jamie Theakston and Amanda Holden Heart Breakfast Weekdays

• Mark Wright (Saturday afternoons)

• Scarlette Douglas (Christmas Events Only)

Regional presenters

• Jason King (otherwise known as JK) and Kelly Brook (Heart Drivetime in London, Saturday mid-mornings) ^[20]

• Des Clarke & Jennifer Reoch (Heart Breakfast in Central Scotland) ^[21]

• Rich Clarke (Heart Drivetime in the South of England) ^[22]

• Ed James (Heart Drivetime in the West Midlands) ^[23]

• Emma Morton-Smith (Heart Drivetime in Yorkshire) ^[24]

Former presenters

• Sian Welby (now at Capital FM) ^[25]
• Jenni Falconer (now at Smooth London) ^[26]
• Ellie Taylor ^[27]
• Rochelle Humes ^[28]
• Jason Donovan ^[29]
• Stephen Mulhern and Emma Willis ^[30]
• Neil 'Roberto' Williams (now at Heart 80s) ^[31]
• Margherita Taylor (Now at Classic FM & Smooth Radio) ^[32]
• Harriet Scott (now at Magic) ^[33]
• Lilah Parsons
• Annaliese Dayes

News

All Heart stations broadcast local news bulletins each day – updates air hourly from 5am to 7pm on weekdays and from 6am to 12pm at weekends, similar to how Capital broadcasts news updates.

In accordance with OFCOM speech requirements, some Heart stations produce separate localised bulletins. For example, Heart West produces bulletins for Bristol and Somerset, Wiltshire, Gloucestershire, Devon and Cornwall.

Network presentation

As of 2014, the network uses jingles and themes produced by ReelWorld Europe, based in Salford. ^[34]

Previously, Heart used a jingle package, composed by the Seattle-based music production company IQ Beats. ^[35]

Criticisms

In August 2010, listeners in Bedfordshire and Crawley, West Sussex, complained about the merger of Heart stations and called for a boycott of the station. ^[36]

Some listeners have complained about what they regard as the repetitive nature of Heart's playlist. A public complaint to the regulator Ofcom in 2012 that the "More Music Variety" slogan was materially misleading was not pursued as Ofcom deemed that it did not warrant further investigation. ^[37] Ofcom stated that "We did not consider listeners were materially misled by this slogan." ^[38]

Further complaints were made to the station in 2019, largely regarding the merger of some Heart stations and the reduction in local programming, following the relaxation of local content guidelines by OFCOM. ^[39]

Networked slogans

• 1994-1996: "100.7 degrees cooler" (West Midlands)
• 1995–1996: "106.2 degrees cooler" (London)
• 1996–2017: "More Music Variety"
• 2006–2009: "Feel Good Music"
• 2017–present: "Turn Up the Feel Good!"
• 2017–2019 Heart Breakfast slogan: "[city/region]'s favourite Breakfast Show"

References

1. "RAJAR". www.rajar.co.uk. Retrieved 6 July 2022.
2. "wplj before Heart 106.2". Digital Spy. 10 December 2006. Retrieved 21 October 2014.
3. "Heart slims but strengthens". Radio Today. Archived from the original on 27 April 2012. Retrieved 13 October 2012.
4. Plunkett, John (21 June 2010). "Global Radio to halve number of local Heart stations". mediaguardian.co.uk. London.
5. "Gem to replace Heart East Mids". Radio Today. Archived from the original on 27 April 2012. Retrieved 13 October 2012.
6. Atlantic FM sold to Global to become Heart, RadioToday, 19 March 2012
7. UKRD responds to Atlantic's Heart switch, RadioToday, 19 March 2012
8. Martin, Roy (6 February 2014). "Communicorp buys 8 Global stations". RadioToday. Retrieved 6 February 2014.
9. Global confirms Heart expansion details, Radio Today, 14 April 2014
10. The Bay Radio Sold To Global Entertainment Group, The Bay, 20 November 2017
11. Plans announced for The Bay and Lakeland Radio – RadioToday, Radio Today, 8 January 2018
12. Global to network Capital, Heart and Smooth breakfast shows, RadioToday, 26 February 2019
13. Public File, heart.co.uk, 1 June 2019
14. Amanda Holden to join Jamie Theakston for Heart UK Breakfast, Radio Today, 29 April 2019
15. Global makes major investment in Glasgow broadcast centre, Radio Today, 11 April 2023
16. Fresh new line-ups revealed for Heart Scotland and Capital Scotland, Global, 11 April 2023
17. "Official website featuring map showing Heart stations". Archived from the original on 25 September 2009. Retrieved 20 January 2011.
18. Public File – Heart North Wales Archived 12 May 2014 at the Wayback Machine Heart, 6 May 2014
19. Global to launch Heart Dance with Toby Anstis on Breakfast, Radio Today, 17 June 2019
20. "Shows & Presenters". Heart. Retrieved 19 June 2020.
21. "Drive - Shows & Presenters - Heart Scotland" . Retrieved 19 June 2020.
22. "Drive - Shows & Presenters - Heart Dorset" . Retrieved 19 June 2020.
23. "Drive - Shows & Presenters - Heart West Midlands" . Retrieved 19 June 2020.
24. "Dixie and Emma on Heart" . Retrieved 19 June 2020.
25. "Sian Welby joins Roman and Sonny on Capital Breakfast". RadioToday. 20 March 2020. Retrieved 19 June 2020.
26. "Jenni Falconer moves from Heart to Smooth Radio". RadioToday. 3 January 2020.
27. "Schedule changes at Heart as James Stewart replaces Jenni Falconer". RadioToday. 16 December 2019.
28. "Rochelle Humes takes a break from Heart radio show". RadioToday. 13 December 2019.
29. "Jason Donovan and Mark Wright leave Heart". RadioToday. 1 December 2017.
30. "Heart break for Stephen Mulhern & Emma Willis". RadioToday. 4 July 2018.
31. "Roberto on Heart 80s Breakfast". Heart. Retrieved 19 June 2020.
32. "Margherita Taylor - Shows & Presenters - Radio - Smooth West Midlands" . Retrieved 19 June 2020.
33. "Breakfast & Drive changes for Heart London". RadioToday. 19 November 2012.
34. Heart gets new jingles and themes from ReelWorld, RadioToday, 9 September 2015
35. "HEART Network".
36. Plunkett, John (11 August 2010). "Global Radio faces Heart cuts protest". London: Guardian Media Group. Retrieved 13 October 2012.
37. "Complaints Assessed, not Investigated" (PDF). Ofcom Broadcast Bulletin 205. Ofcom. 8 May 2012. p. 32. Retrieved 16 July 2013.
38. being misleading OFCOM says Heart slogan isn't misleading, Radio Today, 8 May 2012
39. "Ofcom will now allow networked breakfast shows". RadioToday. 26 October 2018. Retrieved 1 June 2019.

External links

Official website