TriMet

Last updated

TriMet
Trimet logo.svg
TriMet Services.png
Overview
Locale Portland metropolitan area, Oregon
Transit type
Number of lines
Number of stations
  • Light rail: 97 [2]
  • Commuter rail: 5 [2]
Daily ridership196,900 (weekdays, Q4 2023) [3]
Annual ridership62,055,600 (2023) [4]
Website trimet.org
Operation
Began operationDecember 1, 1969;54 years ago (1969-12-01) [5]
Number of vehicles
  • Buses: 696 [6]
  • Light rail: 145 [2]
  • Commuter rail: 6 [7]
Technical
System length
  • Light rail: 60 mi (97 km) [2]
  • Commuter rail: 14.7 mi (23.7 km) [2]
Track gauge 4 ft 8+12 in (1,435 mm) standard gauge

The Tri-County Metropolitan Transportation District of Oregon (TriMet) is a public agency that operates mass transit in a region that spans most of the Portland metropolitan area in the U.S. state of Oregon. Created in 1969 by the Oregon legislature, the district replaced five private bus companies that operated in the three counties: Multnomah, Washington, and Clackamas. TriMet started operating a light rail system, MAX, in 1986, which has since been expanded to five lines that now cover 59.7 miles (96.1 km), as well as the WES Commuter Rail line in 2009. It also provides the operators and maintenance personnel for the city of Portland-owned Portland Streetcar system. In 2023, the system had a ridership of 62,055,600, or about 196,900 per weekday as of the fourth quarter of 2023.

Contents

In addition to rail lines, TriMet provides the region's bus system, as well as LIFT paratransit service. There are 688 buses in TriMet's fleet that operate on 85 lines. In 2018, the entire system averaged 310,000 rides per weekday and operates buses and trains between the hours of approximately 5 a.m. and 2 a.m. TriMet's annual budget for FY 2018 is $525.8 million, with 30% of resources coming from a district-wide payroll tax and 10% from fares. [2] The district is overseen by a seven-person board of directors appointed by the state's governor. As of 2022, the agency has around 3,428 employees. [6]

General information

TriMet operates a light rail system (MAX Light Rail), the Portland Streetcar, and a commuter rail line (WES Commuter Rail). Portland Trimet Map.png
TriMet operates a light rail system (MAX Light Rail), the Portland Streetcar, and a commuter rail line (WES Commuter Rail).

TriMet is "a municipal corporation of the State of Oregon", with powers to tax, issue bonds, and enact police ordinances and is governed by a seven-member board of directors appointed by the Governor of Oregon. [8] It has its own boundary, which currently encompasses an area of about 533 square miles (1,380 km2). [2] The TriMet district serves portions of the counties of Multnomah, Washington, and Clackamas; it extends from Troutdale to Forest Grove east to west, and from Sauvie Island to Oregon City and Estacada north to south.

For more than 30 years the agency called itself Tri-Met, but it formally dropped the hyphen from its name in 2002, as part of a new corporate identity strategy involving a redesigned logo and new color scheme for its vehicles and other media. [9]

Portland Mall CCTV monitor in shelter, 1987.jpg
A now-obsolete closed-circuit television bus-schedule service on the Portland Mall in the 1980s
Portland Mall digital sign.jpg
A real-time display of schedule information at a stop on the transit mall in 2009

TriMet was formed in 1969 after disputes between the Portland city council and Rose City Transit Company, the private company that previously operated the bus system serving the city (but not its suburbs). [5] The new public agency was created by an ordinance of the Portland city council, under provisions of a law enacted by the 1969 Oregon Legislature, and took over all of Rose City Transit's service and fleet effective December 1, 1969. [10] Bus service in the suburban portions of the metropolitan area was operated by four smaller private companies which had a common union and were collectively known as the "Blue Bus" lines: Portland Stages, Tualatin Valley Buses, Intercity Buses and Estacada-Molalla Stages. These were taken over by TriMet on September 6, 1970. [11] Eighty-eight buses owned by the four suburban companies were transferred to TriMet, [12] but many were found to be in poor condition [13] and the TriMet board soon took action to replace them with new buses. [14]

TriMet's first paint scheme was this orange and white, worn by all vehicles from 1971 until 1980 and by a portion of the fleet (the oldest buses) until 1991. 1976 AM General bus, TriMet 1091, in 1984.jpg
TriMet's first paint scheme was this orange and white, worn by all vehicles from 1971 until 1980 and by a portion of the fleet (the oldest buses) until 1991.

As of July 2022, TriMet operates a total of 696 buses on 85 routes, [6] 145 MAX light rail cars on five lines, and 253 LIFT paratransit vehicles. [2] Each of the five MAX and 17 of the bus lines are designated as "Frequent Service" lines, scheduled to operate at headways of 15 minutes or less for most of the service day (service is less frequent in the early morning and late evening). [15]

TriMet connects to several other mass transit systems: [16]

TriMet, Average Daily Ridership, All Modes, 2002-2016 Updated link:https://trimet.org/about/performance.htm TriMet, Average Daily Ridership, All Modes, 2002-2016.pdf
TriMet, Average Daily Ridership, All Modes, 2002-2016 Updated link:https://trimet.org/about/performance.htm

TriMet also links to various local shuttle services operated by the following: Ride Connection, which serves Banks, Gaston, King City and North Plains; the Swan Island Transportation Management Association; the Tualatin Transportation Management Association; Intel; Nike; and Oregon Health & Science University, including the Portland Aerial Tram.

Long-range transportation planning for the metropolitan area is provided by Metro, an elected regional government. Metro also has statutory authority to take over the day-to-day operations of TriMet, but has never exercised that power, as past studies of such a merger have found it to be problematic. [18]

Rail lines

MAX train traveling on the Yellow line (Interstate Avenue) PortlandTriMetMAX.jpg
MAX train traveling on the Yellow line (Interstate Avenue)

TriMet runs the MAX Light Rail (short for Metropolitan Area Express) system, and contracts with Portland and Western Railroad to operate the WES Commuter Rail line (short for Westside Express Service). Fares on MAX (as well as WES) are the same as TriMet bus fares, and fare collection uses a proof-of-payment system (or honor system) with ticket vending machines at each station. Fare inspectors patrol the system randomly. Incidents of violence on the system have led to calls for more security, [19] and some have argued that more thorough checking of fares would improve riders' overall feeling of safety.

The TransitTracker system uses satellite tracking on buses and sensors in the MAX tracks to predict arrival times at stops and stations. [20] Additionally, TriMet is partnering with Google Maps to install Bluetooth low energy beacons on MAX platforms, allowing nearby Android device users to directly receive schedule and alert information. [21]

TriMet trains operate using reporting mark TMTC.

TriMet's rail lines include:

TriMet, Average Daily Ridership, Light Rail, 2002-2016 TriMet, Average Daily Ridership, Light Rail, 2002-2016.pdf
TriMet, Average Daily Ridership, Light Rail, 2002-2016
Light rail
Commuter rail

From 1991 until 2014, [22] [23] TriMet also operated the Portland Vintage Trolley service, which ran on a portion of the MAX system on most weekends. [24] It was reduced to only seven dates per year in 2011 and was discontinued entirely in July 2014. [22] [23]

Additionally, the Portland Streetcar system, which is owned and managed by the City of Portland, not TriMet, is operated and maintained by TriMet under contract with the City of Portland. [25] TriMet also provides a portion of the funding for the streetcar lines.

Bus service

A bus stop sign of the current design (2000-present) with frequent service. TriMet Number 15 bus stop sign, Portland, Oregon.JPG
A bus stop sign of the current design (2000-present) with frequent service.
A typical TriMet bus stop shelter TriMet bus stop on 229th - Hillsboro, Oregon.JPG
A typical TriMet bus stop shelter

As of September 2018, TriMet operates 85 bus routes. [1] Each route is identified by both a number and a name. The numbers are mostly in the range 1–99, but there are currently six routes with three-digit numbers. [1] From 1969 until 1973, TriMet bus routes were named but not numbered, a practice inherited from Rose City Transit and the "Blue Bus" lines, but route numbers were assigned to all routes in August 1973. [26] [27]

Seventeen bus routes are designated as "Frequent Service Lines", which the agency defines as having a headway of 15 minutes or less most of the service day (service is less frequent in the early morning and late evening). [15] Fifty-eight percent of all bus trips are on the frequent service lines. [15] Bus stops that are served by a frequent service line are identified with an additional green sign.

The bus system includes 17 transit centers, that allow passengers to transfer between bus routes and, at many transit centers, MAX routes.

TriMet buses began carrying bicycles on the front in 1992, on a trial basis on eight routes; [28] the experiment was judged a success and within three years the entire bus fleet had been fitted with bike racks. [29]

TriMet added a temporary free shuttle service connecting between Rose Quarter Transit Center and a temporary bottle redemption facility in industrial district in Northwest Portland specifically to address people redeeming empty containers while grocers have been relieved from the Oregon Bottle Bill during the COVID-19 pandemic. This service was created at the request of Governor Kate Brown [30] and it went into service on April 29, 2020. [31]

On September 18, 2022, TriMet started its FX (Frequent Express) service, a limited-stop bus route with some bus rapid transit features. FX replaced the 2-Division, the sixth busiest bus route in the system, and features articulated buses, all-door boarding, transit signal priority, bus lanes and frequent service (12-minute headways all day). [32]

Fares

TriMet uses a flat fare system, with a single price (for each category of rider: adult, youth, senior or disabled) regardless of the distance of the trip. Single-fare tickets permit unlimited transfers to other routes within 2½ hours, and passes are valid until end of the service day.

Several different methods of fare payment are available. On buses, riders can pay with cash, but no change is given. [33] On the MAX Light Rail system, in common with most other North American light rail systems [34] and on the WES Commuter Rail line, TriMet uses a proof-of-payment fare system, requiring riders not already in possession of a valid fare to purchase or validate one before boarding. [33] Ticket vending machines at MAX and WES stations accept cash and credit and debit cards. [35] For both bus and rail riders, a number of other payment methods are available as an alternative to cash.

TriMet tickets and passes are also valid on the Portland Streetcar, which is owned by the City of Portland but operated mostly by TriMet personnel under a contract with the city. [25]

TriMet also has a mobile ticketing app, allowing riders to purchase and use tickets for buses, light rail, and commuter rail on their smartphones. [36] The app, called TriMet Tickets, was developed by Portland startup GlobeSherpa (now Moovel Transit) and released in September 2013 at no cost to TriMet. Instead, Moovel Transit will take a commission on every ticket sale through the app. [37]

An e-fare system named "Hop Fastpass" was introduced in July 2017. [38] Developed by INIT (Innovations in Transportation) [39] for TriMet, the City of Portland, and C-Tran, at a cost estimated (in 2015) to be about $30 million, [40] the new Hop Fastpass system enables riders to pay with a fare card, using card readers on buses and train platforms and, as of August 2017, using a smartphone equipped with NFC (near field communication) via a digital wallet. [41] [42] The name is said to evoke both the speed of the rabbit and the hop plant used as an ingredient in the craft beer brewed in Portland. [40]

Fleet

Buses

In early 2019, TriMet introduced a new paint scheme, the first such change since 2002. It is seen here on Gillig BRT-model bus 3913. TriMet bus 3913 in new paint scheme, at Beaverton TC on 2-16-2019.jpg
In early 2019, TriMet introduced a new paint scheme, the first such change since 2002. It is seen here on Gillig BRT-model bus 3913.
One of TriMet's first battery-electric buses, five New Flyer XE40s that entered service in 2019, using the overhead charger at Sunset Transit Center TriMet XE40 electric bus 3803 charging at Sunset TC on line 62 (2019).jpg
One of TriMet's first battery-electric buses, five New Flyer XE40s that entered service in 2019, using the overhead charger at Sunset Transit Center
Frequent Express articulated bus TriMet FX bus.jpg
Frequent Express articulated bus

As of July 2022, TriMet's fleet included 696 buses, in lengths of either 40 or 30 feet (12 or 9 meters) for use on traditional fixed-route services. [6] TriMet also owns a fleet of 253 minibuses and 15 vans for use on LIFT Paratransit service. [2]

By March 2017, the entire active fleet of regular buses were low-floor models and equipped with air-conditioning. [43] This was the culmination of a plan launched 20 years earlier. In 1997, the TriMet board decided that all buses purchased in the future should be low-floor type and equipped with air-conditioning. [44] The decision was for a gradual phase-out of high-floor, non-air-conditioned buses as they reached the ends of their normal lifespan (about 18–20 years) and in 2013 TriMet was anticipating that by 2017 all buses would have low floors without steps. [44] [45] TriMet retired its last non-air-conditioned buses in late December 2015. [46] The last series of high-floor buses in service were taken out of regular use in June 2016, but with some kept serviceable [47] through the summer for use on temporary shuttles used during construction-related disruptions to MAX service that took place between August and September.

While most of TriMet's fleet uses diesel motors for propulsion, the agency has also experimented with hybrid electric buses. The first two hybrid buses entered service in 2002, [48] [49] [50] but in 2008 TriMet stated that the buses had not performed sufficiently better than its newest diesel buses to justify the estimated 50-percent-higher purchase cost, and that consequently the agency had no plans to purchase additional hybrid buses at that time. [51] These first two hybrid buses were retired in 2012. [50] However, with hybrid technology having improved since that earlier purchase, TriMet acquired four new hybrid buses in 2012 and placed them into service in January 2013 on line 72, [50] [52] a long, mostly level north–south route. TriMet acquired four more hybrid buses in 2015 with even greater electronic technology on board. [53]

Since October 30, 2006, all TriMet buses and paratransit minibuses have been fueled by a B5 biodiesel blend. [54] Plans to increase to a B10 or higher mix were later put on hold as a result of cost increases and problems experienced in a trial use of B10 blend in about one-quarter of the fleet. [55]

The agency delayed new bus purchases for four years due to the recession of 2008 and the resulting decrease in income from taxes. [56] In 2012 TriMet began to replace buses on an accelerated schedule. [57] By that time some of the buses in the fleet were more than 20 years old and had become more expensive to maintain and less reliable. The first order of 55 40-foot Gillig buses began to enter service in fall 2012, [58] followed by 70 buses in 2013, [59] 60 in the summer of 2014, [60] followed by another 30 in October 2014. [61] In early 2015, TriMet received its first new 30-foot buses in more than 20 years. [62] These 22 Gillig buses are similar to the rest of TriMet's new buses, but their shorter length allows them to serve routes with tighter turns and difficult terrain. [62]

By mid-2016 TriMet planned to have 326 buses on the road under four years old, which would allow the agency to meet the industry standard of an average age of eight years. TriMet's 3900-series buses, an order of 64 diesel buses built in 2018 and 2019 and entering service in February 2019, introduced a new paint scheme for the agency, of all-over blue with a trio of semi-upright orange stripes near the rear on each side. [63]

The Frequent Express service operates a fleet of 60-foot (18.3 m) articulated buses; [64] [65] they were manufactured by Nova Bus in Plattsburgh, New York. Each bus can carry up to 115 passengers, 60% more than TriMet's standard 40-foot (12.2 m) bus, [66] and features all-door, right-side boarding via three doors along the front, middle, and rear. [67] Up to two bicycles can be stored inside the bus using roll-in racks located near the rear. [68]

TriMet's buses operate out of three garages:

TriMet bus fleet
MakeModelYear builtLengthFleet NumbersQty.Fuel TypeImage
Gillig Low Floor BRT 201240'3052–30554 Diesel-electric hybrid TriMet Gillig hybrid bus 3056 at 82nd & Multnomah on line 72 (2019).jpg
20153056–30594
20123001–305151Bio Diesel TriMet 2013 Gillig BRT 40' (30496242842).jpg
20133101–317070
20143201–326060 [60]
20143301–333030 [61]
20153261–32688
20153501–357777 [72]
20163601–365050
20173701–375757
201530'3401–342222 [62] TriMet 31-foot Gillig BRT bus 3419 at Lake Oswego TC in Jan. 2021.jpg
201840'3901–396464 TriMet bus 3913 in new paint scheme, at Beaverton TC on 2-16-2019.jpg
20194001–407171
20204201–423939
Low Floor Plus 202140'4301–43055 Battery electric TriMet Gillig electric bus.jpg
New Flyer D40LFR200840'2901–294040Bio Diesel TriMet D40LFR bus.JPG
Xcelsior CHARGE201840'3801–38055Battery electric TriMet XE40 electric bus 3803 charging at Sunset TC on line 62 (2019).jpg
Nova Bus LFSA 202262'4501–453131Bio Diesel TriMet Frequent Express (FX) bus.jpg

Light rail (MAX)

TriMet's fleet includes 145 light rail vehicles, of 5 general types: TriMet Type 1, Type 2/Type 3 (almost identical), Type 4 and Type 5. [73] [74] The first two cars of Type 5 entered service in April 2015. [75] TriMet placed an order for new cars to replace the Type 1 trains in 2019. [76] The first car arrived in December 2022, to be tested. [77] [78]

ImageDesignationCar numbersManufacturerModelFirst usedNo. of seats/overall capacity [lower-alpha 1] Quantity
Bombardier LRV of TriMet on Holladay St at 11th Ave in 2009.jpg Type 1101–126 Bombardier N/A198676/166 [79] 26
TriMet MAX Green Line Train on Portland Transit Mall.jpg Type 2201–252 Siemens SD660 199764/16652
MAX train crossing Steel Bridge in 2009 - street view of SD660 LRVs.jpg Type 3301–327200364/16627
MAX Light Rail Car (Multnomah County, Oregon scenic images) (mulDA0008a).jpg Type 4401–422 S70 200968/172 [80] 22
TriMet Type 5 LRVs in Hillsboro May 2015.jpg Type 5521–538 S700 [lower-alpha 2] 201572/186 [82] 18
MAX Type 6 Car 605 public preview at SE Park Avenue station in Oak Grove.jpg Type 6601-630 S700 2024 (expected)unknown/168 [78] 30 [83]

Notes

  1. See notes below regarding vehicle capacities.
  2. TriMet's "Type 5" cars were model S70 when purchased and placed in service, but in 2020 were retroactively rebranded as model S700 by Siemens. [81]

Notes on capacities:

  • The capacities given are for a single car; a two-car train has double the capacity.
  • The Type 2 cars originally had 72 seats, but eight seats were later removed, to make space for bicycles. [84]
  • All of these capacity figures are based on "normal" loading conditions (defined as 4 standing passengers per square meter by industry standards [85] ); under so-called "crush" loading conditions (6-8 standees per m2), all of these cars are capable of carrying many more passengers than stated here.

Commuter rail (WES)

WES Commuter Rail car in central Beaverton WES 1002 on SW Lombard Avenue, February 2018.JPG
WES Commuter Rail car in central Beaverton

The commuter rail line between Beaverton and Wilsonville is operated primarily with trains made up from a fleet of four Colorado Railcar Aero diesel multiple unit railcars. TriMet also owns four Budd RDC diesel multiple-unit railcars, of which two have entered service and are used as a backup.

Paint schemes

TriMet's pre-2002 (right) and post-2002 paint schemes illustrated on 1991 Gillig Phantom buses (a type of bus now retired in TriMet's fleet) TriMet 30-foot Gillig buses.jpg
TriMet's pre-2002 (right) and post-2002 paint schemes illustrated on 1991 Gillig Phantom buses (a type of bus now retired in TriMet's fleet)

TriMet has had four main paint schemes during its five-decade history. The agency's first paint scheme, adopted in April 1970, [86] featured a tangerine (or orange) base with silver (unpainted metal) along the middle portion of the lower half and a white stripe below and above the windows. [86] The windshield also had a white outline around it. The white above the windows curved upward to the roof at the first door, leaving the bus's front section all orange at the roof.

TriMet's second paint scheme, which was adopted in August 1980 [87] and was the agency's standard paint scheme from 1980 to 2002 (but remains in use on most of the Type 2 MAX cars in 2021), features a white base with a three-color stripe below the windows. The stripe colors are (in order from top to bottom) burgundy, red and orange, [87] [88] and near the front on each side the stripe makes a sharp bend and angles upward to the roof (except on MAX cars). The logo of TriMet which at that time was still using the hyphenated spelling Tri-Met was shown on the front end.

TriMet's third paint scheme, of white with blue and "buttery" yellow, was adopted in August 2002. [9] [89] It features a white base with a large blue semi-circle at the top, curving downward, and a smaller pale yellow semi-circle at the bottom, curving upward. This was the first paint scheme to use the current logo.

TriMet's current standard paint scheme was introduced in early 2019. It is all-over blue with three orange vertical, and slightly angled, lines in the rear portion on each side, with the middle line being thicker than the two outer lines. [63] [90] TriMet's Frequent Express (FX) buses will have a similar paint scheme, but with green and blue colors. [91]

There have also been other paint scheme variations. TriMet's 3800-series battery-electric buses use an all-blue paint scheme with several blue stripes and wind turbine graphics to call attention to their being all-electric buses. [92] The WES RDCs use a paint scheme of mostly bare metal with a large white stripe along the windows, and a smaller blue stripe above the white stripe. The front of the train has a blue and yellow stripe pattern. [93]

Timeline

1960s

1970s

1980s

One of TriMet's first series of articulated buses, in service 1982-99. Crown-Ikarus bus of Tri-Met, Portland.jpg
One of TriMet's first series of articulated buses, in service 1982–99.
For more than 40 years, until 2015, TriMet's fleet included buses built by Flxible, an example of which is the 1992 Flxible Metro shown in this 2013 photo. 1992 Flxible bus, TriMet 1714, in downtown Portland in 2013.jpg
For more than 40 years, until 2015, TriMet's fleet included buses built by Flxible, an example of which is the 1992 Flxible Metro shown in this 2013 photo.

1990s

2000s

TriMet's Tilikum Crossing, built as part of the MAX Orange Line project, opened in 2015. Tilikum Crossing from north sidewalk with MAX train 2016.jpg
TriMet's Tilikum Crossing, built as part of the MAX Orange Line project, opened in 2015.

2010s

2020s

Future

TriMet works with local jurisdictions and agencies to identify and recommend priority transit projects to include in Metro's Regional Transportation Plan (RTP). The 2018 RTP is Metro's latest iteration, and it lists three funding scenarios that divide the region's proposals into three priority levels. The highest priority projects, which are referred to as "2027 Constrained", are proposals the region expects to have funding for by 2027. The "2040 Constrained" lists projects that fit within the region's planned budget through 2040, while the "2040 Strategic" are projects that may be built if additional funding becomes available. TriMet also has a page on their website discussing the future plans for their rail and bus lines.

Current projects

List of projects
ProjectTransportation ModeStatusDescriptionNew

stations

LengthPlanned

opening

Projected

Cost

(mi)(km)
A Better Red [124] MAXUnder constructionAdds a second track to all single-track segments along the Airport MAX and constructs a new station called "Gateway North". Also extends Red Line service from Beaverton Transit Center to Fair Complex/Hillsboro Airport station in Hillsboro using the existing Westside MAX tracks, serving 10 additional stations. [125] 12024$206 million [124]
Southwest Corridor [126] MAXSuspended [127] Extends MAX southwest from PSU in downtown Portland to Bridgeport Village in Tualatin via Southwest Portland and Tigard. [128] It would be served by the Green Line. [129] :191 Voters rejected Measure 26-218, a tax ballot measure that would have funded the local-area share of the project, on November 3, 2020. [130] [131] 1311182027$2.6-2.8 billion [132]
Downtown Tunnel [133] MAXProposedConstructs a tunnel beneath downtown Portland from Goose Hollow to the Lloyd Center. [133] :7 [134] [135] $3–4.5 billion [133] :7
Forward Together [136] BusIn-ProgressTo best meet the needs of people in TriMet’s service district, the Revised Service Concept would bring bus service to 50,000 more people, weekend service to 100,000 more and significant increases to frequent buses service to connect people and jobs. Additionally, it would discontinue some lines due to low ridership. [136]

Other proposals

TriMet has indicated that other extensions and improvements have been studied or discussed with Metro and cities in the region. [137] :17 [138] These proposals include the following, with light rail and alternatives being considered:

Communities served

The following cities and unincorporated communities (*) are in the TriMet service area:

TriMet buses and commuter rail also serve Wilsonville, Oregon, which is outside the TriMet district, in order to provide connections to transit services operated by SMART in that city.

A state law that went into effect on October 1, 1987, enabled communities with a population of less than 10,000 to petition to leave the TriMet district. A petition, which needed to be signed by at least 15 percent of registered voters in the affected area, must demonstrate that a community is not receiving adequate service and that TriMet's payroll tax is adversely affecting business activity for the withdrawal from the transit district to be approved. [139] The first three areas to make use of the law and withdraw from the TriMet district, effective January 1, 1989, were Damascus, Molalla, and Wilsonville. [140] The Boring area was removed from the TriMet District on January 1, 2013. [141]

Safety

TriMet employs a transit police division to patrol its services. Officers in this division normally serve with local law enforcement agencies and are assigned terms with the transit police; this partnership with local police enables the closest available unit to respond to incidents. TriMet also partners with the Transportation Security Administration, which provides a canine unit to detect explosives and deter acts of terrorism. Riders are encouraged to alert TriMet employees using on-board intercoms or to dial 9-1-1 when witnessing crime or suspicious activity. [142] TriMet operates over 4,000 security cameras. All TriMet vehicles became fully equipped with cameras in 2014. [143]

In the aftermath of the 2020 George Floyd protests, TriMet reallocated $1.8 million in police contracts and established a transit public safety committee to reevaluate safety and security. [144] In June 2020, an audit by Portland's Independent Police Review concluded that accountability for the transit police, which the Portland Police Bureau (PPB) oversaw, "fell short of the community's expectations". According to the audit, PPB's management "led to some adverse outcomes with community members when they have a negative encounter with a transit officer and learn that accountability is elusive." [145] The following March, TriMet reassigned control of the transit police to the Multnomah County Sheriff's Office. In fall 2021, TriMet deployed a Safety Response Team on MAX. The 24-member team is unarmed and aims to "connect riders in need with social services, reduce 911 calls for non-emergencies, and provide emergency supplies to those who need them." [146]

Criticism and controversies

Operator fatigue

An investigation by The Oregonian in 2013 led to the revelation that some TriMet drivers were working as many as 22 hours in a 24-hour period. There have also been 22 reported cases of drivers falling asleep at the wheel. [147] [148] [149] In response, the agency adopted a new policy restricting the number of hours a driver is permitted to work within a 24-hour period. [150]

Failure rate of MAX ticket vending machines

A broken TriMet ticket machine at the Beaverton Transit Center WES platform, old design BrokenWESTVM.jpg
A broken TriMet ticket machine at the Beaverton Transit Center WES platform, old design

An investigation by several local Portland news outlets found that several of the MAX Light Rail ticket machines have extremely high failure rates. Many riders have claimed that they have received a fare evasion citation after boarding the MAX train without a fare after they have attempted to pay for a ticket. The official statement from TriMet is to ride to the next MAX station, de-board the train, pay for a ticket there, and wait for the next train. That response has been deemed unacceptable both by riders and bus/rail operators. TriMet has begun replacing all of its older machines with newer machines and cites a 50% drop in complaints. [151]

See also

Related Research Articles

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The MAX Blue Line is a light rail service in Portland, Oregon, United States, operated by TriMet as part of the MAX Light Rail system. It travels east–west for approximately 33 miles (53 km)—the longest in the network—between Hillsboro, Beaverton, Portland, and Gresham and serves 48 stations from Hatfield Government Center to Cleveland Avenue. The line carried an average 55,370 riders each day on weekdays in September 2018, the busiest of the five MAX lines. It runs for 2212 hours per day from Monday to Thursday, with headways of between 30 minutes off-peak and five minutes during rush hour. Service runs later in the evening on Fridays and Saturdays and ends earlier on Sundays.

<span class="mw-page-title-main">MAX Red Line</span> Light rail line in Portland, Oregon

The MAX Red Line is a light rail line serving the Portland metropolitan area in the U.S. state of Oregon. Operated by TriMet as part of the MAX Light Rail system, it is an airport rail link connecting Beaverton, Portland City Center, and Northeast Portland to Portland International Airport. The line serves 27 stations; it interlines with the Blue Line and partially with the Green Line from Beaverton Transit Center to Gateway/Northeast 99th Avenue Transit Center and then branches off to Portland Airport station. Service runs for 22 hours per day with headways of up to 15 minutes. The Red Line carried an average 10,310 passengers per weekday in September 2021, the second-busiest after the Blue Line.

<span class="mw-page-title-main">Gresham Central Transit Center</span> Transit center and MAX light rail station in Gresham, Oregon, U.S.

The Gresham Central Transit Center, also known as Gresham Transit Center, is a TriMet transit center and MAX light rail station in Gresham, Oregon, United States. The center is a connection point for several bus routes and the MAX Blue Line. The light rail station is the 25th stop eastbound on the eastside MAX line, which was the Portland metropolitan area's first light rail line.

<span class="mw-page-title-main">Hollywood/Northeast 42nd Avenue Transit Center</span>

Hollywood/Northeast 42nd Avenue Transit Center, also known as Hollywood Transit Center, is a light rail station in the MAX Light Rail system and is located in the Hollywood District of Portland, Oregon. It is the 11th stop eastbound on the eastside MAX main line. It is served by the Blue, Green and Red Lines, of TriMet. It is also a transit center, served by three TriMet bus routes.

<span class="mw-page-title-main">Lloyd Center/Northeast 11th Avenue station</span> Light rail station in Portland, Oregon, U.S.

Lloyd Center/Northeast 11th Avenue is a light rail station on the MAX Blue, Green and Red Lines in Portland, Oregon. It is the 10th stop eastbound on the Eastside MAX. The station is located on the 1200 block of Northeast Holladay Street in Lloyd District.

<span class="mw-page-title-main">Washington Park station (TriMet)</span> Light rail station in Portland, Oregon, US

Washington Park is a light rail station in Portland, Oregon, United States, served by TriMet as part of the MAX Light Rail system. Situated between Sunset Transit Center and Goose Hollow/Southwest Jefferson Street station, it is the 17th and 3rd station eastbound on the Blue Line and the Red Line, respectively. The station's two tracks and island platform are part of the Robertson Tunnel beneath Portland's West Hills. Its head house and surface-level plaza occupy the middle of a parking lot surrounded by the Hoyt Arboretum, Oregon Vietnam Veterans Memorial, Oregon Zoo, and World Forestry Center. Washington Park is the only completely underground station in the MAX system. At 260 feet (79 m) below ground, it is the deepest transit station in North America and in the western hemisphere. It is also the seventh-deepest in the world.

<span class="mw-page-title-main">Pioneer Square South and Pioneer Square North stations</span> Pair of light rail stations in Portland, Oregon

Pioneer Square South and Pioneer Square North are a pair of light rail stations in Portland, Oregon, United States, served by TriMet as part of the MAX Light Rail system. Situated directly west of the Portland Transit Mall at Pioneer Courthouse Square in downtown Portland, they occupy the sidewalk on Yamhill and Morrison streets between Broadway and 6th Avenue. The stations consist of one side platform each; trains traveling eastbound stop at Pioneer Square South while trains traveling westbound stop at Pioneer Square North.

<span class="mw-page-title-main">Transportation in Portland, Oregon</span> Overview of movement of goods and passengers in Portland

Like transportation in the rest of the United States, the primary mode of local transportation in Portland, Oregon is the automobile. Metro, the metropolitan area's regional government, has a regional master plan in which transit-oriented development plays a major role. This approach, part of the new urbanism, promotes mixed-use and high-density development around light rail stops and transit centers, and the investment of the metropolitan area's share of federal tax dollars into multiple modes of transportation. In the United States, this focus is atypical in an era when automobile use led many areas to neglect their core cities in favor of development along interstate highways, in suburbs, and satellite cities.

Portland is "an international pioneer in transit orientated developments."

<span class="mw-page-title-main">Beaverton Transit Center</span> Transport hub located in Beaverton, Oregon, U.S.

Beaverton Transit Center is a multimodal transport hub in Beaverton, Oregon, United States. Owned and operated by TriMet, it is served by bus, commuter rail, and light rail. The transit center is MAX Light Rail's 15th station eastbound on the Blue Line and western terminus on the Red Line. It is also the northern terminus of WES Commuter Rail and a hub for bus routes mostly serving the westside communities of the Portland metropolitan area. Beaverton Transit Center is situated on Southwest Lombard Avenue, just north of Southwest Canyon Road in central Beaverton, connected by walkway to Canyon Place Shopping Center. It recorded 9,709 average weekday boardings for all modes in fall 2018, making it TriMet's busiest transit center.

<span class="mw-page-title-main">Portland Airport station</span> Light rail station in Portland, Oregon, United States

Portland Airport, formerly just Airport, is a light rail station in Portland, Oregon, United States, served by TriMet as part of the MAX Light Rail system. Serving Portland International Airport, it is the eastern terminus of the Red Line, which connects the airport, downtown Portland, and Beaverton. The station is located at the ground floor of the airport's main passenger terminal near the southern end of the arrivals hall and baggage claim area.

<span class="mw-page-title-main">South Metro Area Regional Transit</span>

South Metro Area Regional Transit (SMART) is a public transit system operated by the city government of Wilsonville, Oregon, United States. The system currently consists of seven routes and is funded by local businesses. It was created when Wilsonville petitioned to withdraw from the TriMet service district in the late 1980s.

<span class="mw-page-title-main">MAX Green Line</span> Light rail line in Portland, Oregon

The MAX Green Line is a light rail service in Portland, Oregon, United States, operated by TriMet as part of the MAX Light Rail system. It is 15 miles (24.1 km) long and serves 30 stations from the PSU South stations to Clackamas Town Center Transit Center; it connects Portland State University (PSU), Portland City Center, Northeast Portland, Southeast Portland, and Clackamas. The Green Line is the only service that shares parts of its route with the four other MAX services, sharing the Portland Transit Mall with the Orange and Yellow lines and the Banfield segment of the Eastside MAX with the Blue and Red lines. Southbound from Gateway/Northeast 99th Avenue Transit Center, it operates the Interstate 205 (I-205) segment through to Clackamas Town Center. Service runs for approximately 2112 hours daily with a headway of 15 minutes during most of the day. It is the third-busiest line in the system, carrying an average of 19,160 riders per day on weekdays in September 2019.

<span class="mw-page-title-main">MAX Orange Line</span> Light rail line in Portland, Oregon

The MAX Orange Line is a light rail line serving the Portland metropolitan area in the U.S. state of Oregon. Operated by TriMet as part of the MAX Light Rail system, it connects Portland City Center, Portland State University (PSU), Southeast Portland, Milwaukie, and Oak Grove. The line serves 17 stations and runs for 2012 hours per day with headways of up to 15 minutes. It averaged 3,480 daily weekday riders in September 2020.

<span class="mw-page-title-main">WES Commuter Rail</span> Commuter train system serving northwest Oregon

The Westside Express Service (WES) is a commuter rail line in the U.S. state of Oregon serving parts of Washington and Clackamas counties in the Portland metropolitan area. Owned by TriMet and operated by Portland & Western Railroad (P&W), the line is 14.7 miles (23.7 km) long and travels north–south from Beaverton to Wilsonville along a route just west of Oregon Highway 217 and Interstate 5 (I-5). WES consists of five stations and connects with MAX Light Rail at Beaverton Transit Center. Service operates on a 45-minute headway on weekdays during the morning and evening rush hours. In Spring 2022, WES saw a daily ridership of 420 passengers or about 109,000 riders annually.

<span class="mw-page-title-main">Portland Transit Mall</span> Public transit corridor in Portland, US

The Portland Transit Mall is a 1.2-mile (1.9 km) public transit corridor that travels north–south through the center of downtown in Portland, Oregon, United States. It comprises a pair of one-way streets—6th Avenue for northbound traffic and 5th Avenue for southbound—along which two of three lanes are restricted to transit buses and light rail vehicles only. As of September 2022, the corridor is served by the Green, Orange, and Yellow lines of MAX Light Rail; Frequent Express; and over a dozen local bus routes, all of which are services of TriMet, the transit agency operating within the Oregon side of the Portland metropolitan area. C-Tran, the transit agency for Clark County, Washington, additionally serves it with two express bus routes—#105 I-5 Express and #164 Fisher’s Landing Express.

<span class="mw-page-title-main">Tilikum Crossing</span> Bridge over the Willamette River, Portland, OR, USA

Tilikum Crossing, Bridge of the People is a cable-stayed bridge across the Willamette River in Portland, Oregon, United States. It was designed by TriMet, the Portland metropolitan area's regional transit authority, for its MAX Orange Line light rail passenger trains. The bridge also serves city buses and the Portland Streetcar, as well as bicycles, pedestrians, and emergency vehicles. Private cars and trucks are not permitted on the bridge. It is the first major bridge in the U.S. that was designed to allow access to transit vehicles, cyclists and pedestrians but not cars.

<span class="mw-page-title-main">TriMet rolling stock</span>

The TriMet transit system, serving the Portland metropolitan area in Oregon, owns and operates two different rail transit systems: a light rail system known as MAX, and a commuter rail system known as WES. The fleet of 145 MAX electric light rail vehicles (LRVs) includes five different models, designated by TriMet as "Type 1" through "Type 6". All types are used on all of the MAX lines, but the Type 6 cars – which will gradually replace the Type 1 cars – are still being delivered and have not yet begun to enter service. The comparatively very small WES fleet includes three different types of diesel commuter rail cars.

<span class="mw-page-title-main">Frequent Express</span> Bus rapid transit route in Portland, Oregon, U.S.

Frequent Express (FX) is a high-capacity bus service in Portland, Oregon, United States. Operated by TriMet as FX2–Division, the 15-mile (24 km) route runs east–west from 5th & Hoyt on the Portland Transit Mall in downtown Portland to Cleveland Avenue Park and Ride in Gresham via Division Street. It connects Portland City Center, Portland State University (PSU), South Waterfront, Southeast Portland, and central Gresham, with transfers to MAX Light Rail and the Portland Streetcar.

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