TriMet

Last updated

TriMet
Trimet logo.svg
Overview
Locale Portland metropolitan area, Oregon
Transit type
Number of lines
Number of stations
  • Light rail: 97 [2]
  • Commuter rail: 5 [2]
Daily ridership167,400 (weekdays, Q2 2022) [3]
Annual ridership44,508,200 (2021) [4]
Website trimet.org
Operation
Began operationDecember 1, 1969;52 years ago (1969-12-01) [5]
Number of vehicles
  • Buses: 696 [6]
  • Light rail: 145 [2]
  • Commuter rail: 5 [7]
Technical
System length
  • Light rail: 60 mi (97 km) [2]
  • Commuter rail: 14.7 mi (23.7 km) [2]
Track gauge 4 ft 8+12 in (1,435 mm) standard gauge

TriMet, formally known as the Tri-County Metropolitan Transportation District of Oregon, is a public agency that operates mass transit in a region that spans most of the Portland metropolitan area in the U.S. state of Oregon. Created in 1969 by the Oregon legislature, the district replaced five private bus companies that operated in the three counties: Multnomah, Washington, and Clackamas. TriMet started operating a light rail system, MAX, in 1986, which has since been expanded to five lines that now cover 59.7 miles (96.1 km), as well as the WES Commuter Rail line in 2009. It also provides the operators and maintenance personnel for the city of Portland-owned Portland Streetcar system. In 2021, the system had a ridership of 44,508,200, or about 167,400 per weekday as of the second quarter of 2022.

Contents

In addition to rail lines, TriMet provides the region's bus system, as well as LIFT paratransit service. There are 688 buses in TriMet's fleet that operate on 85 lines. In 2018, the entire system averaged 310,000 rides per weekday and operates buses and trains between the hours of approximately 5 a.m. and 2 a.m. TriMet's annual budget for FY 2018 is $525.8 million, with 30% of resources coming from a district-wide payroll tax and 10% from fares. [2] The district is overseen by a seven-person board of directors appointed by the state's governor. As of 2022, the agency has around 3,428 employees. [6]

General information

TriMet operates a light rail system (MAX Light Rail), the Portland Streetcar, and a commuter rail line (WES Commuter Rail). Portland Trimet Map.png
TriMet operates a light rail system (MAX Light Rail), the Portland Streetcar, and a commuter rail line (WES Commuter Rail).

TriMet is "a municipal corporation of the State of Oregon", with powers to tax, issue bonds, and enact police ordinances and is governed by a seven-member board of directors appointed by the Governor of Oregon. [8] It has its own boundary, which currently encompasses an area of about 533 square miles (1,380 km2). [2] The TriMet district serves portions of the counties of Multnomah, Washington, and Clackamas; it extends from Troutdale to Forest Grove east to west, and from Sauvie Island to Oregon City and Estacada north to south.

For more than 30 years the agency called itself Tri-Met, but it formally dropped the hyphen from its name in 2002, as part of a new corporate identity strategy involving a redesigned logo and new color scheme for its vehicles and other media. [9]

Portland Mall CCTV monitor in shelter, 1987.jpg
A now-obsolete closed-circuit television bus-schedule service on the Portland Mall in the 1980s
Portland Mall digital sign.jpg
A real-time display of schedule information at a stop on the transit mall in 2009

TriMet was formed in 1969 after disputes between the Portland city council and Rose City Transit Company, the private company that previously operated the bus system serving the city (but not its suburbs). [5] The new public agency was created by an ordinance of the Portland city council, under provisions of a law enacted by the 1969 Oregon Legislature, and took over all of Rose City Transit's service and fleet effective December 1, 1969. [10] Bus service in the suburban portions of the metropolitan area was operated by four smaller private companies which had a common union and were collectively known as the "Blue Bus" lines: Portland Stages, Tualatin Valley Buses, Intercity Buses and Estacada-Molalla Stages. These were taken over by TriMet on September 6, 1970. [11] Eighty-eight buses owned by the four suburban companies were transferred to TriMet, [12] but many were found to be in poor condition [13] and the TriMet board soon took action to replace them with new buses. [14]

TriMet's first paint scheme was this orange and white, worn by all vehicles from 1971 until 1980 and by a portion of the fleet (the oldest buses) until 1991. 1976 AM General bus, TriMet 1091, in 1984.jpg
TriMet's first paint scheme was this orange and white, worn by all vehicles from 1971 until 1980 and by a portion of the fleet (the oldest buses) until 1991.

As of July 2022, TriMet operates a total of 696 buses on 85 routes, [6] 145 MAX light rail cars on five lines, and 253 LIFT paratransit vehicles. [2] Each of the five MAX and 17 of the bus lines are designated as "Frequent Service" lines, scheduled to operate at headways of 15 minutes or less for most of the service day (service is less frequent in the early morning and late evening). [15]

TriMet connects to several other mass transit systems: [16]

TriMet, Average Daily Ridership, All Modes, 2002-2016 TriMet, Average Daily Ridership, All Modes, 2002-2016.pdf
TriMet, Average Daily Ridership, All Modes, 2002-2016

TriMet also links to various local shuttle services operated by the following: Ride Connection, which serves Banks, Gaston, King City and North Plains; the Swan Island Transportation Management Association; the Tualatin Transportation Management Association; Intel; Nike; and Oregon Health & Science University, including the Portland Aerial Tram.

Long-range transportation planning for the metropolitan area is provided by Metro, an elected regional government. Metro also has statutory authority to take over the day-to-day operations of TriMet, but has never exercised that power, as past studies of such a merger have found it to be problematic. [18]

Rail lines

MAX train traveling on the Yellow line (Interstate Avenue) PortlandTriMetMAX.jpg
MAX train traveling on the Yellow line (Interstate Avenue)

TriMet runs the MAX Light Rail (short for Metropolitan Area Express) system, and contracts with Portland and Western Railroad to operate the WES Commuter Rail line (short for Westside Express Service). Fares on MAX (as well as WES) are the same as TriMet bus fares, and fare collection uses a proof-of-payment system (or honor system) with ticket vending machines at each station. Fare inspectors patrol the system randomly. Incidents of violence on the system have led to calls for more security, [19] and some have argued that more thorough checking of fares would improve riders' overall feeling of safety.

The TransitTracker system uses satellite tracking on buses and sensors in the MAX tracks to predict arrival times at stops and stations. [20] Additionally, TriMet is partnering with Google Maps to install Bluetooth low energy beacons on MAX platforms, allowing nearby Android device users to directly receive schedule and alert information. [21]

TriMet trains operate using reporting mark TMTC.

TriMet's rail lines include:

TriMet, Average Daily Ridership, Light Rail, 2002-2016 TriMet, Average Daily Ridership, Light Rail, 2002-2016.pdf
TriMet, Average Daily Ridership, Light Rail, 2002-2016
Light rail
Commuter rail

From 1991 until 2014, [22] [23] TriMet also operated the Portland Vintage Trolley service, which ran on a portion of the MAX system on most weekends. [24] It was reduced to only seven dates per year in 2011 and was discontinued entirely in July 2014. [22] [23]

Additionally, the Portland Streetcar system, which is owned and managed by the City of Portland, not TriMet, is operated and maintained by TriMet under contract with the City of Portland. [25] TriMet also provides a portion of the funding for the streetcar lines.

Bus service

A bus stop sign of the current design (2000-present) with frequent service. TriMet Number 15 bus stop sign, Portland, Oregon.JPG
A bus stop sign of the current design (2000-present) with frequent service.
A typical TriMet bus stop shelter TriMet bus stop on 229th - Hillsboro, Oregon.JPG
A typical TriMet bus stop shelter

As of September 2018, TriMet operates 85 bus routes. [1] [ failed verification ] Each route is identified by both a number and a name. The numbers are mostly in the range 1–99, but there are currently six routes with three-digit numbers. [1] From 1969 until 1973, TriMet bus routes were named but not numbered, a practice inherited from Rose City Transit and the "Blue Bus" lines, but route numbers were assigned to all routes in August 1973. [26] [27]

Seventeen bus routes are designated as "Frequent Service Lines", which the agency defines as having a headway of 15 minutes or less most of the service day (service is less frequent in the early morning and late evening). [15] Fifty-eight percent of all bus trips are on the frequent service lines. [15] Bus stops that are served by a frequent service line are identified with an additional green sign.

The bus system includes 17 transit centers, that allow passengers to transfer between bus routes and, at many transit centers, MAX routes.

TriMet buses began carrying bicycles on the front in 1992, on a trial basis on eight routes; [28] the experiment was judged a success and within three years the entire bus fleet had been fitted with bike racks. [29]

TriMet added a temporary free shuttle service connecting between Rose Quarter Transit Center and a temporary bottle redemption facility in industrial district in Northwest Portland specifically to address people redeeming empty containers while grocers have been relieved from the Oregon Bottle Bill during the COVID-19 pandemic. This service was created at the request of Governor Kate Brown [30] and it went into service on April 29, 2020. [31]

On September 18, 2022, TriMet started its FX (Frequent Express) service, a limited-stop bus route with some bus rapid transit features. FX replaced the 2-Division, the sixth busiest bus route in the system, and features articulated buses, all-door boarding, transit signal priority, bus lanes and frequent service (12 minutes all day). [32]

Fares

TriMet uses a flat fare system, with a single price (for each category of rider: adult, youth, senior or disabled) regardless of the distance of the trip. However, the single-fare tickets permit unlimited transfers to other routes within 2½ hours and passes are valid until end of the service day.

Several different methods of fare payment are available. On buses, riders can pay with cash, but no change is given. [33] On the MAX Light Rail system, in common with most other North American light rail systems, [34] and on the WES Commuter Rail line, TriMet uses a proof-of-payment fare system, requiring riders not already in possession of a valid fare to purchase or validate one before boarding. [33] Ticket vending machines at MAX and WES stations accept cash as well as credit and debit cards. [35] For both bus and rail riders, a number of other payment methods are available as an alternative to cash.

TriMet tickets and passes are also valid on the Portland Streetcar, which is owned by the City of Portland but operated mostly by TriMet personnel under a contract with the city. [25]

TriMet also has a mobile ticketing app, allowing riders to purchase and use tickets for buses, light rail, and commuter rail on their smartphones. [36] The app, called TriMet Tickets, was developed by Portland startup GlobeSherpa (now Moovel Transit) and released in September 2013 at no cost to TriMet. Instead, Moovel Transit will take a commission on every ticket sale through the app. [37]

An e-fare system named "Hop Fastpass" was introduced in July 2017. [38] Developed by INIT (Innovations in Transportation) [39] for TriMet, the City of Portland, and C-Tran, at a cost estimated (in 2015) to be about $30 million, [40] the new Hop Fastpass system enables riders to pay with a fare card, using card readers on buses and train platforms, and, as of August 2017, using a smartphone equipped with NFC (near field communication) via a digital wallet. [41] [42] The name is said to evoke both the speed of the rabbit and the hop plant used as an ingredient in the craft beer brewed in Portland. [40]

Fleet

Buses

In early 2019, TriMet introduced a new paint scheme, the first such change since 2002. It is seen here on Gillig BRT-model bus 3913. TriMet bus 3913 in new paint scheme, at Beaverton TC on 2-16-2019.jpg
In early 2019, TriMet introduced a new paint scheme, the first such change since 2002. It is seen here on Gillig BRT-model bus 3913.
One of TriMet's first battery-electric buses, five New Flyer XE40s that entered service in 2019, using the overhead charger at Sunset Transit Center TriMet XE40 electric bus 3803 charging at Sunset TC on line 62 (2019).jpg
One of TriMet's first battery-electric buses, five New Flyer XE40s that entered service in 2019, using the overhead charger at Sunset Transit Center
Frequent Express articulated bus TriMet FX bus.jpg
Frequent Express articulated bus

As of July 2022, TriMet's fleet included 696 buses, in lengths of either 40 or 30 feet (12 or 9 meters) for use on traditional fixed-route services. [6] TriMet also owns a fleet of 253 minibuses and 15 vans for use on LIFT Paratransit service. [2]

By March 2017, the entire active fleet of regular buses were low-floor models and equipped with air-conditioning. [43] This was the culmination of a plan launched 20 years earlier. In 1997, the TriMet board decided that all buses purchased in the future should be low-floor type and equipped with air-conditioning. [44] The decision was for a gradual phase-out of high-floor, non-air-conditioned buses as they reached the ends of their normal lifespan (about 18–20 years) and in 2013 TriMet was anticipating that by 2017 all buses would have low floors without steps. [44] [45] TriMet retired its last non-air-conditioned buses in late December 2015. [46] The last series of high-floor buses in service were taken out of regular use in June 2016, but with some kept serviceable [47] through the summer for use on temporary shuttles used during construction-related disruptions to MAX service that took place between August and September.

While most of TriMet's fleet uses diesel motors for propulsion, the agency has also experimented with hybrid electric buses. The first two hybrid buses entered service in 2002, [48] [49] [50] but in 2008 TriMet stated that the buses had not performed sufficiently better than its newest diesel buses to justify the estimated 50-percent-higher purchase cost, and that consequently the agency had no plans to purchase additional hybrid buses at that time. [51] These first two hybrid buses were retired in 2012. [50] However, with hybrid technology having improved since that earlier purchase, TriMet acquired four new hybrid buses in 2012 and placed them into service in January 2013 on line 72, [50] [52] a long, mostly level north–south route. TriMet acquired four more hybrid buses in 2015 with even greater electronic technology on board. [53]

Since October 30, 2006, all TriMet buses and paratransit minibuses have been fueled by a B5 biodiesel blend. [54] Plans to increase to a B10 or higher mix were later put on hold as a result of cost increases and problems experienced in a trial use of B10 blend in about one-quarter of the fleet. [55]

The agency delayed new bus purchases for four years due to the recession of 2008 and the resulting decrease in income from taxes. [56] In 2012 TriMet began to replace buses on an accelerated schedule. [57] By that time some of the buses in the fleet were more than 20 years old and had become more expensive to maintain and less reliable. The first order of 55 40-foot Gillig buses began to enter service in fall 2012, [58] followed by 70 buses in 2013, [59] 60 in the summer of 2014, [60] followed by another 30 in October 2014. [61] In early 2015, TriMet received its first new 30-foot buses in more than 20 years. [62] These 22 Gillig buses are similar to the rest of TriMet's new buses, but their shorter length allows them to serve routes with tighter turns and difficult terrain. [62]

By mid-2016 TriMet planned to have 326 buses on the road under four years old, which would allow the agency to meet the industry standard of an average age of eight years. TriMet's 3900-series buses, an order of 64 diesel buses built in 2018 and 2019 and entering service in February 2019, introduced a new paint scheme for the agency, of all-over blue with a trio of semi-upright orange stripes near the rear on each side. [63]

The Frequent Express service operates a fleet of 60-foot (18.3 m) articulated buses; [64] [65] they were manufactured by Nova Bus in Plattsburgh, New York. Each bus can carry up to 115 passengers, 60% more than TriMet's standard 40-foot (12.2 m) bus, [66] and features all-door, right-side boarding via three doors along the front, middle, and rear. [67] Up to two bicycles can be stored inside the bus using roll-in racks located near the rear. [68]

TriMet's buses operate out of three garages:

TriMet bus fleet
MakeModelYear builtLengthFleet NumbersQty.Fuel TypeImage
Gillig Low Floor BRT 201240'3052–30554 Diesel-electric hybrid TriMet Gillig hybrid bus 3056 at 82nd & Multnomah on line 72 (2019).jpg
20153056–30594
20123001–305151 Diesel TriMet 2013 Gillig BRT 40' (30496242842).jpg
20133101–317070
20143201–326060 [60]
20143301–333030 [61]
20153261–32688
20153501–357777 [69]
20163601–365050
20173701–375757
201530'3401–342222 [62] TriMet 31-foot Gillig BRT bus 3419 at Lake Oswego TC in Jan. 2021.jpg
201840'3901–396464 TriMet bus 3913 in new paint scheme, at Beaverton TC on 2-16-2019.jpg
20194001–407171
20204201–423939
Low Floor Plus 202140'4301–43055 Battery electric TriMet Gillig electric bus.jpg
New Flyer D40LF 200340'2701–272525Diesel TriMet 2005 D40LF.jpg
200540'2801–283939
D40LFR200840'2901–294040Diesel TriMet D40LFR bus.JPG
Xcelsior CHARGE201840'3801–38055Battery electric TriMet XE40 electric bus 3803 charging at Sunset TC on line 62 (2019).jpg
Nova Bus LFSA 202262'4501–453030Diesel TriMet Frequent Express (FX) bus.jpg

Light rail (MAX)

TriMet's fleet includes 145 light rail vehicles, of four general types: TriMet Type 1, Type 2/Type 3 (almost identical), Type 4 and Type 5. [70] [71] The first two cars of Type 5 entered service in April 2015. [72]

MAX light rail vehicle fleet
ManufacturerModelTriMet
designation
First usedFleet numbersNo. of seats/
overall capacity [lower-alpha 1]
QuantityImage
Bombardier Type 11986101–12676/16626 Bombardier LRV of TriMet on Holladay St at 11th Ave in 2009.jpg
Siemens SD660 Type 21997201–25264/16652 TriMet MAX Green Line Train on Portland Transit Mall.jpg
Type 32003301–32764/16627 MAX train crossing Steel Bridge in 2009 - street view of SD660 LRVs.jpg
S70 Type 42009401–42268/172 [73] 22 Portland TriMet MAX Yellow Line arrives at Albina Mississippi station.png
S700 [lower-alpha 2] Type 52015521–53872/186 [71] 18 TriMet Type 5 LRVs in Hillsboro May 2015.jpg

Notes

  1. The capacities given are for a single light rail car; a two-car train has double the capacity.
  2. TriMet's "Type 5" cars were model S70 when purchased and placed in service, but in 2020 were retroactively rebranded as model S700 by Siemens. [74]

Commuter rail (WES)

WES Commuter Rail car in central Beaverton WES 1002 on SW Lombard Avenue, February 2018.JPG
WES Commuter Rail car in central Beaverton

The commuter rail line between Beaverton and Wilsonville is operated primarily with trains made up from a fleet of four Colorado Railcar Aero diesel multiple unit railcars. TriMet also owns four Budd RDC diesel multiple-unit railcars, of which two have entered service and are used as a backup.

Paint schemes

TriMet's pre-2002 (right) and post-2002 paint schemes illustrated on 1991 Gillig Phantom buses (a type of bus now retired in TriMet's fleet) TriMet 30-foot Gillig buses.jpg
TriMet's pre-2002 (right) and post-2002 paint schemes illustrated on 1991 Gillig Phantom buses (a type of bus now retired in TriMet's fleet)

TriMet has had four main paint schemes during its five-decade history. The agency's first paint scheme, adopted in April 1970, [75] featured a tangerine (or orange) base with silver (unpainted metal) along the middle portion of the lower half and a white stripe below and above the windows. [75] The windshield also had a white outline around it. The white above the windows curved upward to the roof at the first door, leaving the bus's front section all orange at the roof.

TriMet's second paint scheme, which was adopted in August 1980 [76] and was the agency's standard paint scheme from 1980 to 2002 (but remains in use on most of the Type 2 MAX cars in 2021), features a white base with a three-color stripe below the windows. The stripe colors are (in order from top to bottom) burgundy, red and orange, [76] [77] and near the front on each side the stripe makes a sharp bend and angles upward to the roof (except on MAX cars). The logo of TriMet which at that time was still using the hyphenated spelling Tri-Met was shown on the front end.

TriMet's third paint scheme, of white with blue and "buttery" yellow, was adopted in August 2002. [9] [78] It features a white base with a large blue semi-circle at the top, curving downward, and a smaller pale yellow semi-circle at the bottom, curving upward. This was the first paint scheme to use the current logo.

TriMet's current standard paint scheme was introduced in early 2019. It is all-over blue with three orange vertical, and slightly angled, lines in the rear portion on each side, with the middle line being thicker than the two outer lines. [63] [79] TriMet's Frequent Express (FX) buses will have a similar paint scheme, but with green and blue colors. [80]

There have also been other paint scheme variations. TriMet's 3800 electric buses use an all blue paint scheme with several blue stripe and wind turbine graphics to advertise the all electric buses. [81] TriMet's WES RDCs uses a paint scheme of mostly bare metal with a large white stripe along the windows, and a smaller blue stripe above the white stripe. the front of the train has a blue and yellow stripe pattern. [82] TriMet has also had several artistic painted buses, some of these include Flxible Metro 1701 known as Art the Culture bus [83] and an unknown Flxible New Look. [84]

Timeline

1960s

1970s

1980s

One of TriMet's first series of articulated buses, in service 1982-99. Crown-Ikarus bus of Tri-Met, Portland.jpg
One of TriMet's first series of articulated buses, in service 1982–99.
For more than 40 years, until 2015, TriMet's fleet included buses built by Flxible, an example of which is the 1992 Flxible Metro shown in this 2013 photo. 1992 Flxible bus, TriMet 1714, in downtown Portland in 2013.jpg
For more than 40 years, until 2015, TriMet's fleet included buses built by Flxible, an example of which is the 1992 Flxible Metro shown in this 2013 photo.

1990s

2000s

TriMet's Tilikum Crossing, built as part of the MAX Orange Line project, opened in 2015. Tilikum Crossing from north sidewalk with MAX train 2016.jpg
TriMet's Tilikum Crossing, built as part of the MAX Orange Line project, opened in 2015.

2010s

Future

Under the Division Transit Project, formerly known as the Powell–Division Transit and Development Project, a new bus rapid transit (BRT) line is planned to be created between Downtown Portland and Gresham, along SE Division Street. [112] The 14-mile (23 km) [112] line would roughly parallel the existing MAX Blue Line, partially replacing the existing Line 2 – Division (previously Line 4 – Division/Fessenden) and becoming the first BRT line operated by TriMet. [113] [114]

Initial plans had the line traveling on the Tilikum Crossing, Powell Boulevard and then Division Street to the Gresham Transit Center, terminating at Mt. Hood Community College. [115] Crossing over between Powell and Division would have taken place on either 50th, 52nd, or 82nd Avenue. However, after analysis showed that this routing would increase travel times from Gresham to Portland, [116] the route was redesigned to solely travel along Division Street, dropping the Powell Boulevard portion. Improvements along the segment of Division Street between 82nd Avenue and 8th Avenue would include stop consolidation and traffic signal prioritization. [117] The service would use higher-capacity, 60-foot-long (18 m) articulated buses. [112] [118]

The route was originally planned to extend beyond line 4's terminus at the Gresham Transit Center to Mt. Hood Community College, but this section was dropped in September 2016 due to concerns over competitiveness for federal transportation funds. [119]

Communities served

The following cities and unincorporated communities (*) are in the TriMet service area:

TriMet buses and commuter rail also serve Wilsonville, Oregon, which is outside the TriMet district, in order to provide connections to transit services operated by SMART in that city.

A state law that went into effect on October 1, 1987, enabled communities with a population of less than 10,000 to petition to leave the TriMet district. A petition, which needed to be signed by at least 15 percent of registered voters in the affected area, must demonstrate that a community is not receiving adequate service and that TriMet's payroll tax is adversely affecting business activity for the withdrawal from the transit district to be approved. [120] The first three areas to make use of the law and withdraw from the TriMet district, effective January 1, 1989, were Damascus, Molalla, and Wilsonville. [121] The Boring area was removed from the TriMet District on January 1, 2013. [122]

Safety

TriMet employs a transit police division to patrol its services. Officers in this division normally serve with local law enforcement agencies and are assigned terms with the transit police; this partnership with local police enables the closest available unit to respond to incidents. TriMet also partners with the Transportation Security Administration, which provides a canine unit to detect explosives and deter acts of terrorism. Riders are encouraged to alert TriMet employees using on-board intercoms or to dial 9-1-1 when witnessing crime or suspicious activity. [123] TriMet operates over 4,000 security cameras. All TriMet vehicles became fully equipped with cameras in 2014. [124]

In the aftermath of the 2020 George Floyd protests, TriMet reallocated $1.8 million in police contracts and established a transit public safety committee to reevaluate safety and security. [125] In June 2020, an audit by Portland's Independent Police Review concluded that accountability for the transit police, which the Portland Police Bureau (PPB) oversaw, "fell short of the community's expectations". According to the audit, PPB's management "led to some adverse outcomes with community members when they have a negative encounter with a transit officer and learn that accountability is elusive." [126] The following March, TriMet reassigned control of the transit police to the Multnomah County Sheriff's Office. In fall 2021, TriMet deployed a Safety Response Team on MAX. The 24-member team is unarmed and aims to "connect riders in need with social services, reduce 911 calls for non-emergencies, and provide emergency supplies to those who need them." [127]

Criticism and controversies

Operator fatigue

An investigation by The Oregonian in 2013 led to the revelation that some TriMet drivers were working as many as 22 hours in a 24-hour period. There have also been 22 reported cases of drivers falling asleep at the wheel. [128] [129] [130] In response, the agency adopted a new policy restricting the number of hours a driver is permitted to work within a 24-hour period. [131]

Failure rate of MAX ticket vending machines

A broken TriMet ticket machine at the Beaverton Transit Center WES platform BrokenWESTVM.jpg
A broken TriMet ticket machine at the Beaverton Transit Center WES platform

An investigation by several local Portland news outlets found that several of the MAX Light Rail ticket machines have extremely high failure rates. Many riders have claimed that they have received a fare evasion citation after boarding the MAX train without a fare after they have attempted to pay for a ticket. The official statement from TriMet is to ride to the next MAX station, de-board the train and pay for a ticket there and wait for the next train. This response has been deemed unacceptable both by riders and bus/rail operators. TriMet has begun replacing all of its older machines with newer machines, and cites a 50% drop in complaints. [132]

See also

Related Research Articles

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The Metropolitan Area Express (MAX) is a light rail system serving the Portland metropolitan area in the U.S. state of Oregon. Owned and operated by TriMet, it consists of five color-designated lines that altogether connect the six sections of Portland; the communities of Beaverton, Clackamas, Gresham, Hillsboro, Milwaukie, and Oak Grove; and Portland International Airport to Portland City Center. Service runs seven days a week with headways of between 30 minutes off-peak and three minutes during rush hours. In 2019, MAX had an average daily ridership of 120,900, or 38.8 million annually. Due to the COVID-19 pandemic, which impacted public transit use globally, annual ridership plummeted, with only 14.8 million riders recorded in 2021.

<span class="mw-page-title-main">Portland Streetcar</span> Streetcar system in Portland, Oregon

The Portland Streetcar is a streetcar system in Portland, Oregon, that opened in 2001 and serves areas surrounding downtown Portland. The 3.9-mile (6.3 km) NS Line runs from Northwest Portland to the South Waterfront via Downtown and the Pearl District. The Loop Service, which opened in September 2012 as the Central Loop, runs from Downtown to the Oregon Museum of Science and Industry via the Pearl District, the Broadway Bridge across Willamette River, the Lloyd District, and the Central Eastside Industrial District and added 3.3 miles (5.3 km) of route. In September 2015 the line was renamed as the Loop Service, with the A Loop traveling clockwise, and the B Loop traveling counterclockwise. The two-route system serves some 20,000 daily riders.

Fareless Square was an area within central Portland, Oregon, where all rides on TriMet buses and light rail and the Portland Streetcar were free. It primarily consisted of the downtown area and, after 2001, the Lloyd District. It existed from January 1975 through August 2012, but was briefly renamed the Free Rail Zone in January 2010 after its coverage became limited to light rail and streetcar service, with bus rides no longer being free. The TriMet board decided in June 2012 to discontinue the Free Rail Zone primarily to help fill a large shortfall in the agency's budget, and the action was one component of a package of extensive budget cuts which also included service reductions and fare increases. The Free Rail Zone ended on August 31, 2012.

<span class="mw-page-title-main">MAX Blue Line</span> Light rail line in Portland, Oregon

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<span class="mw-page-title-main">MAX Red Line</span> Light rail line in Portland, Oregon

The MAX Red Line is a light rail service in Portland, Oregon, United States, operated by TriMet as part of the MAX Light Rail system. An airport rail link, it serves 26 stations from Portland International Airport through Northeast Portland and Portland City Center to central Beaverton. The Red Line operates a 5.5-mile (8.9 km) segment of MAX from Portland International Airport station to Gateway/Northeast 99th Avenue Transit Center. From there, it interlines with the Blue Line and partially with the Green Line through to Beaverton Transit Center. Service runs for 22 hours per day with a headway of 15 minutes during most of the day. The Red Line is the second-busiest service in the MAX system with an average 10,310 passengers per weekday in September 2021.

<span class="mw-page-title-main">Gresham Central Transit Center</span> Transit center and MAX light rail station in Gresham, Oregon, U.S.

The Gresham Central Transit Center, also known as Gresham Transit Center, is a TriMet transit center and MAX light rail station in Gresham, Oregon, United States. The center is a connection point for several bus routes and the MAX Blue Line. The light rail station is the 25th stop eastbound on the eastside MAX line, which was the Portland metropolitan area's first light rail line.

<span class="mw-page-title-main">Gresham City Hall station</span>

Gresham City Hall station is a MAX light rail station in Gresham, Oregon. It serves the Blue Line and is the 24th stop eastbound on the eastside MAX branch.

<span class="mw-page-title-main">Hollywood/Northeast 42nd Avenue Transit Center</span>

Hollywood/Northeast 42nd Avenue Transit Center, also known as Hollywood Transit Center, is a light rail station in the MAX Light Rail system and is located in the Hollywood District of Portland, Oregon. It is the 11th stop eastbound on the eastside MAX main line. It is served by the Blue, Green and Red Lines, of TriMet. It is also a transit center, served by three TriMet bus routes.

<span class="mw-page-title-main">Lloyd Center/Northeast 11th Avenue station</span> Light rail station in Portland, Oregon, U.S.

Lloyd Center/Northeast 11th Avenue is a light rail station on the MAX Blue, Green and Red Lines in Portland, Oregon. It is the 10th stop eastbound on the Eastside MAX. The station is located on the 1200 block of Northeast Holladay Street in Lloyd District.

<span class="mw-page-title-main">Pioneer Square South and Pioneer Square North stations</span> Pair of light rail stations in Portland, Oregon

Pioneer Square South and Pioneer Square North are a pair of light rail stations in Portland, Oregon, United States, served by TriMet as part of the MAX Light Rail system. Situated directly west of the Portland Transit Mall on the perimeter of Pioneer Courthouse Square in downtown Portland, facing Yamhill and Morrison streets between Broadway and 6th Avenue, the pair are the 21st and 7th stations eastbound on the Blue Line and the Red Line, respectively. They consist of one side platform each as MAX operates in a one-way pair along this segment; trains traveling eastbound stop at Pioneer Square South while trains traveling westbound stop at Pioneer Square North. With connections to the Green, Orange, and Yellow lines, the Pioneer Square stations, along with the Pioneer Courthouse/Southwest 6th and Pioneer Place/Southwest 5th stations located one block east, mark the only transfer point in the MAX system where riders can board any of the five existing lines.

<span class="mw-page-title-main">Transportation in Portland, Oregon</span> Overview of movement of goods and passengers in Portland

Like transportation in the rest of the United States, the primary mode of local transportation in Portland, Oregon is the automobile. Metro, the metropolitan area's regional government, has a regional master plan in which transit-oriented development plays a major role. This approach, part of the new urbanism, promotes mixed-use and high-density development around light rail stops and transit centers, and the investment of the metropolitan area's share of federal tax dollars into multiple modes of transportation. In the United States, this focus is atypical in an era when automobile use led many areas to neglect their core cities in favor of development along interstate highways, in suburbs, and satellite cities.

Portland is "an international pioneer in transit orientated developments."

<span class="mw-page-title-main">Beaverton Transit Center</span> Transport hub located in Beaverton, Oregon, U.S.

Beaverton Transit Center is an intermodal passenger transport hub in Beaverton, Oregon, United States. Owned and operated by TriMet, it is served by bus, commuter rail, and light rail. The transit center is MAX Light Rail's 15th station eastbound on the Blue Line and western terminus on the Red Line. It is also the northern terminus of WES Commuter Rail and a hub for bus routes mostly serving the westside communities of the Portland metropolitan area. Beaverton Transit Center is situated on Southwest Lombard Avenue, just north of Southwest Canyon Road in central Beaverton, connected by walkway to Canyon Place Shopping Center. It recorded 9,709 average weekday boardings for all modes in fall 2018, making it TriMet's busiest transit center.

<span class="mw-page-title-main">Portland International Airport station</span> Light rail station in Portland, Oregon, United States

Portland International Airport, or just Airport on station signage, is a light rail station in Portland, Oregon, United States, served by TriMet as part of the MAX Light Rail system. It serves Portland International Airport as the eastern terminus of the Red Line, which connects travelers to downtown Portland and Beaverton. The station is attached to ground floor of the main passenger terminal, near the southern end of the arrivals hall and baggage claim area. It features a wedge-shaped island platform, just beyond which both tracks join because the section approaching the terminal is single-tracked.

<span class="mw-page-title-main">South Metro Area Regional Transit</span>

South Metro Area Regional Transit (SMART) is a public transit system operated by the city government of Wilsonville, Oregon, United States. The system currently consists of seven routes and is funded by local businesses. It was created when Wilsonville petitioned to withdraw from the TriMet service district in the late 1980s. Offices of the agency are in the former city hall off Wilsonville Road.

<span class="mw-page-title-main">MAX Green Line</span> Light rail line in Portland, Oregon

The MAX Green Line is a light rail service in Portland, Oregon, United States, operated by TriMet as part of the MAX Light Rail system. It is 15 miles (24.1 km) long and serves 30 stations from the PSU South stations to Clackamas Town Center Transit Center; it connects Portland State University (PSU), Portland City Center, Northeast Portland, Southeast Portland, and Clackamas. The Green Line is the only service that shares parts of its route with the four other MAX services, sharing the Portland Transit Mall with the Orange and Yellow lines and the Banfield segment of the Eastside MAX with the Blue and Red lines. Southbound from Gateway/Northeast 99th Avenue Transit Center, it operates the Interstate 205 (I-205) segment through to Clackamas Town Center. Service runs for approximately 2112 hours daily with a headway of 15 minutes during most of the day. It is the third-busiest line in the system, carrying an average of 19,160 riders per day on weekdays in September 2019.

<span class="mw-page-title-main">MAX Orange Line</span> Light rail line in Portland, Oregon

The MAX Orange Line is a light rail service in Portland, Oregon, United States, operated by TriMet as part of the MAX Light Rail system. It connects Portland City Center, Portland State University (PSU), Southeast Portland, Milwaukie, and Oak Grove. The line serves 17 stations from Union Station/Northwest 5th & Glisan to Southeast Park Avenue and runs for 2012 hours daily with a minimum headway of 15 minutes during most of the day. It averaged 3,480 daily weekday riders in September 2020.

<span class="mw-page-title-main">WES Commuter Rail</span> Commuter train system serving northwest Oregon

The Westside Express Service (WES) is a commuter rail line serving part of the Portland metropolitan area's Washington County in the U.S. state of Oregon. Owned by TriMet and operated by Portland & Western Railroad (P&W), the line is 14.7 miles (23.7 km) long and consists of five stations. WES travels north–south just west of Oregon Highway 217 and Interstate 5 (I-5) between the cities of Beaverton, Tigard, Tualatin, and Wilsonville. It connects with MAX Light Rail at Beaverton Transit Center. Service operates on a 30-minute headway on weekdays during the morning and evening rush hours. As of Spring 2022, the service saw daily ridership of 420 passengers, about 109,000 rides annually.

<span class="mw-page-title-main">Portland Transit Mall</span>

The Portland Transit Mall is a 1.2-mile (1.9 km) public transit corridor that travels north–south through the center of downtown in Portland, Oregon, United States. It comprises a pair of one-way streets—6th Avenue for northbound traffic and 5th Avenue for southbound—along which two of three lanes are restricted to transit buses and light rail vehicles only. As of September 2022, the corridor is served by the Green, Orange, and Yellow lines of MAX Light Rail; Frequent Express; and over a dozen local bus routes, all of which are services of TriMet, the transit agency operating within the Oregon side of the Portland metropolitan area. C-Tran, the transit agency for Clark County, Washington, additionally serves it with two express bus routes—#105 I-5 Express and #164 Fisher’s Landing Express.

<span class="mw-page-title-main">Rose City Transit</span>

The Rose City Transit Company was a private company that operated most mass transit service in the city of Portland, Oregon, from 1956 to 1969. It operated only within the city proper. Transit services connecting downtown Portland with suburbs outside the city but within the Portland metropolitan area were run by other private companies, mainly a consortium of four companies known collectively as the "Blue Bus" lines.

<span class="mw-page-title-main">TriMet rolling stock</span>

The TriMet transit system, serving the Portland metropolitan area in Oregon, owns and operates two different rail transit systems: a light rail system known as MAX and a commuter rail system known as WES. The fleet of 145 MAX light rail vehicles (LRVs) includes five different models, designated by TriMet as "Type 1" through "Type 5", all of which are used on all of the MAX lines. "Type 6" cars are on order and are due to replace the Type 1 cars in 2023–2024. The comparatively very small WES fleet includes three different types of commuter rail cars.

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