A team leader is a person who provides guidance, instruction, direction and leadership to a group of individuals (the team) for the purpose of achieving a key result or group of aligned results. Team leaders serves as the steering wheel for a group of individuals who are working towards the same goal for the organization. Additionally, in a military context, a team leader is the non-commissioned officer in charge of a fireteam.
The team leader monitors the quantitative and qualitative achievements of the team and reports results to a manager. The leader often works within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities – as opposed to higher-level management which often has a separate job role altogether. They may also be considered line management. [1] In order for a team to function successfully, the team leader must also motivate the team to "use their knowledge and skills to achieve the shared goals". When a team leader motivates a team, group members can function in a goal-oriented manner. [2] A "team leader" is also someone who has the capability to drive performance within a group of people. Team leaders utilize their expertise, their peers, influence, and/or creativeness to formulate an effective team.
Scouller (2011) defined the purpose of a leader (including a team leader) as follows: "The purpose of a leader is to make sure there is leadership … to ensure that all four dimensions of leadership are [being addressed].” The four dimensions being: a shared, motivating team purpose or vision or goal, action, progress and results, collective unity or team spirit, and attention to individuals. [3] Leaders also contribute by leading through example.
In some militaries, notably the United States Army and United States Marine Corps, a team leader is the non-commissioned officer in charge of a fireteam. As the fireteam is the lowest echelon of organization in the military structure, by extension team leaders (or when applicable, assistant team leaders) are the first-line supervisors in the military. [4] In the U.S. Army, a team leader is typically a Sergeant, while in the USMC a team leader is typically a Corporal. [5] [6] [7]
While the distinction between leader and manager may be confusing, the difference between the two is that a manager focuses more on organization and keeping the team on task while a team leader relates better to an artist and tends to have a more creative minded approach to problems. Team leaders can also be described as entrepreneurial and forward thinking. [8] Team leaders tend to manage a group or team consisting of fewer people than a manager would.
The function of line manager and team manager are hybrid forms of leader and manager. They have a completely different job role than the team members and manage larger teams. The line manager and team manager report to middle or high management.
Team leaders are expected to be focused on solving problems. Under a manager's watch, a team should function as smoothly and efficiently as possible. This form of leadership stresses a practical approach to the work environment that instills discipline throughout the team or organization. Managers can be trained to lead a team to great heights within a certain set of limits. The creativity and critical thinking required are not as strenuous as required by a true leader or entrepreneur. While managers need to be tolerant and able to create goodwill with the team and perhaps clients, they do not need to be necessarily hard-working, intelligent, or analytical. Instead managers are trained for a specific purpose. Entrepreneurs use a vision for what they see as being a success to guide their actions. [8]
Managers tend to set goals that prioritize necessities and the culture of the organization over all else. Leaders, however, are progressive and want to set goals based on their personal wants and desires. An innovative spirit in a leader is what propels them to create something unique. They will use this single-minded passion to inspire and push others around them to greater achievements. Instead of being reactive to the wants of others, leaders are active in pursuing their goals. The resulting desires and objectives push the organization in the direction of the leader's vision. [8]
Managers also tend to view work as something that warrants either coercion by a reward and punishment system. Managers lean toward limiting and narrowing the number of solutions available to make sure there is consistency and efficiency. Leaders move in the opposite direction and try to incorporate fresh solutions to new problems. They excite those around them with exciting images about what could be. This comes down to a fundamental character trait in which managers tend to be risk averse while leaders are more risk seeking. Where managers will work methodically to make sure everyday tasks go smoothly, leaders will have a difficult time staying focused when given the same tasks. [8]
Leaders and managers tend to both build relationships with those that are working under them. With that being said it is important to note the type of relationship that is being built. Managers tend to maintain a distance from those that work under them by showing little or no empathy for them. Leaders on the other hand are very empathetic to their employees and those that they lead. The result is that followers, or employees, are motivated to work and pursue a common goal held by the leader and the rest of the group. In inter group conflicts and relationships, the managers sole focus is usually turning a win-lose situation into a win-win situation or maintaining the win-win situation. This leads to a desensitization of the managers views towards his employees feelings. For managers, relationships are not about creating a great work environment as they are about maintaining a balance of power. [8]
According to William James, there are two basic personality types: once-borns and twice-borns. Once-borns generally have stable childhoods and upbringings that lead them to be more conservative in their views. They strive for harmony in their environment and use their own sense of self as their guide. Twice-borns generally have an upbringing that is defined by a struggle to create some sort of order in their lives. As a result, these individuals tend to strive for separation of themselves from their peers and society. Their self-perception is not based on where they work, what organizations they are a part of, or even what they have already done in the past. Instead they are driven by the desire to create change. [9]
Managers show the traits of once-borns while leaders exhibit the traits of twice-borns. Leaders see themselves as separate from the rest and try to play this sense of self by becoming entrepreneurs or great political leaders or even by chasing any endeavor that they feel will differentiate them. Managers want to maintain their harmonic environment and commit their lives to making sure nothing causes disturbances. [8]
While traditional leadership has maintained that one person generally leads several groups, each with their own leadership hierarchy, the concertive style of leadership gives the power to the group. While there will generally be a management group responsible for bigger decisions for the direction of the company or organization, the workers get to develop their own set of values and rules to govern themselves. This includes task division, problem solving, day-to-day functions, group prioritization, and internal conflict resolution. Instead of a manager or leader being responsible for producing the results, the management expects the burden to fall on each individual member of the group. By establishing a set of values, rules, and norms these groups can go on to manage themselves, usually with success. [10]
In a holacracy people have multiple roles while increasing efficiency, confidence, and communication in the workplace. This model was adopted by Zappos because they had "gone from being a fast speedboat to a cruise ship". While many cite more work to do and the large learning curve as obstacles to implementing the system, most workers are happier than when they had a managerial system of organizational structure. [11]
Management is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively. It is the process of managing the resources of businesses, governments, and other organizations.
Virtual management is the supervision, leadership, and maintenance of virtual teams—dispersed work groups that rarely meet face to face. As the number of virtual teams has grown, facilitated by the Internet, globalization, outsourcing, and remote work, the need to manage them has also grown. The challenging task of managing these teams have been made much easier by availability of online collaboration tools, adaptive project management software, efficient time tracking programs and other related systems and tools. This article provides information concerning some of the important management factors involved with virtual teams, and the life cycle of managing a virtual team.
Leadership, is defined as the ability of an individual, group, or organization to "lead", influence, or guide other individuals, teams, or organizations.
A team is a group of individuals working together to achieve their goal.
Team building is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training, which is designed by a combination of business managers, learning and development/OD and an HR Business Partner to improve the efficiency, rather than interpersonal relations.
Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for "team leading" line managers and/or "specialist" line managers. Middle management is indirectly responsible for junior staff performance and productivity.
Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals. Moreover, team management is the capability to identify problems and resolve conflicts within a team. Teams are a popular approach to many business challenges. They can produce innovative solutions to complex problems. There are various methods and leadership styles a team manager can take to increase personnel productivity and build an effective team. In the workplace teams can come in many shapes and sizes who all work together and depend on one another. They communicate and all strive to accomplish a specific goal. Management teams are a type of team that performs duties such as managing and advising other employees and teams that work with them. Whereas work, parallel, and project teams hold the responsibility of direct accomplishment of a goal, management teams are responsible for providing general direction and assistance to those teams.
Functional leadership theory is a theory for addressing specific leader behaviors expected to contribute to organizational or unit effectiveness. This theory argues that the leader's main job is to see that whatever is necessary to group needs is taken care of; thus, a leader can be said to have done their job well when contributing to group effectiveness and cohesion.
Transformational leadership is a theory of leadership when a leader's behaviors influence their followers and inspire them to perform beyond their perceived capabilities. Transformational leadership inspires people to achieve unexpected or remarkable results. Transformational leaders work with teams or followers beyond their immediate self-interests to identify necessary change. They create a vision to guide the change through influence and inspiration. These changes are executed in tandem with committed group members and involve self-interests. This elevates the follower's ideals, maturity levels, and concerns for achievement. Transformational leadership is an integral part of the Full Range Leadership Model and gives workers autonomy over specific jobs, as well as the authority to make decisions once they have been trained. This induces a positive change in the followers' attitudes and the organization. Transformational leaders typically perform four distinct behaviors, known as The 4 I's. These behaviors are inspirational motivation, idealized influence, intellectual stimulation, and individualized consideration.
Workforce productivity is the amount of goods and services that a group of workers produce in a given amount of time. It is one of several types of productivity that economists measure. Workforce productivity, often referred to as labor productivity, is a measure for an organisation or company, a process, an industry, or a country.
Transactional leadership is a type of leadership style that focuses on the exchange of skills, knowledge, resources, or effort between leaders and their subordinates. This leadership style prioritizes individual interests and extrinsic motivation as means to obtain a desired outcome. It relies on a system of penalties and rewards to achieve short-term goals.
Team learning is the collaborative effort to achieve a common goal within the group. The aim of team learning is to attain the objective through dialogue and discussion, conflicts and defensive routines, and practice within the group. In the same way, indigenous communities of the Americas exhibit a process of collaborative learning.
Managerial psychology is a sub-discipline of industrial and organizational psychology that focuses on the effectiveness of individuals and groups in the workplace, using behavioral science.
Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided, how the work should be done, and how long and hard people should work. There are jurisdictional disagreements among individuals, departments, and between unions and management. There are subtler forms of conflict involving rivalries, jealousies, personality clashes, role definitions, and struggles for power and favor. There is also conflict within individuals – between competing needs and demands – to which individuals respond in different ways.
Cross-cultural psychology attempts to understand how individuals of different cultures interact with each other. Along these lines, cross-cultural leadership has developed as a way to understand leaders who work in the newly globalized market. Today's international organizations require leaders who can adjust to different environments quickly and work with partners and employees of other cultures. It cannot be assumed that a manager who is successful in one country will be successful in another.
Entrepreneurial leadership is "organizing a group of people to achieve a common goal using proactive entrepreneurial behavior by optimising risk, innovating to take advantage of opportunities, taking personal responsibility and managing change within a dynamic environment for the benefit of [an] organisation".
A leadership style is a leader's method of providing direction, implementing plans, and motivating people. Various authors have proposed identifying many different leadership styles as exhibited by leaders in the political, business or other fields. Studies on leadership style are conducted in the military field, expressing an approach that stresses a holistic view of leadership, including how a leader's physical presence determines how others perceive that leader. The factors of physical presence in this context include military bearing, physical fitness, confidence, and resilience. A leader's conceptual abilities include agility, judgment, innovation, interpersonal tact, and domain knowledge. Leaders are characterized as individuals who have differential influence over the setting of goals, logistics for coordination, monitoring of effort, and rewards and punishment of group members. Domain knowledge encompasses tactical and technical knowledge as well as cultural and geopolitical awareness.
The Three Levels of Leadership is a leadership model formulated in 2011 by James Scouller. Designed as a practical tool for developing a person's leadership presence, knowhow and skill. It aims to summarize what leaders have to do, not only to bring leadership to their group or organization, but also to develop themselves technically and psychologically as leaders. It has been classified as an "integrated psychological" theory of leadership. It is sometimes known as the 3P model of leadership.
Innovation leadership is a philosophy and technique that combines different leadership styles to influence employees to produce creative ideas, products, and services. The key role in the practice of innovation leadership is the innovation leader. Dr. David Gliddon (2006) developed the competency model of innovation leaders and established the concept of innovation leadership at Penn State University.