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Hot desking (sometimes called "non-reservation-based hoteling") is a work office organization system where each space is available for any worker, rather than reserved for a specific worker, so different workers may use the same spot along the day or week. [1] The "desk" in the name refers to a table or other work space being shared by multiple workers on different shifts as opposed to every staff member having their own personal desk. A primary motivation for hot-desking is cost reduction through space savings—up to 30% in some cases. [2] [3] Hot desking is especially valuable in cities where real estate prices are high. [4]
Hot desking is often found in workplaces with flexible schedules for employees, where not all employees are actually working in an office at the same time. Employees in such workplaces use existing offices only occasionally or for short periods, which leaves offices vacant part of the time. By sharing offices, employees make more efficient use of space and resources.[ citation needed ] However, hot desking comes with disadvantages, including a lack of permanent space, an unclear work hierarchy, and possibly inconvenient communication between members of a team.[ citation needed ] For some employees, hot-desking may be hard to get used to, as people have different ways of using a desk (adjusting the chair height, moving around decorations, keeping the space tidy). [5]
An alternative version of hot desking is possible where employees have multiple tasks and multiple employees may require a certain work station, but not for their entire range of duties.[ clarification needed ] Thus a permanent work station can be made available to any worker as and when needed (also known as a "touchdown" space), with employees sharing it. This could be for a single element of one's work, for example, when a sales employee needs an office for a client meeting, but does not otherwise need a personal office. Another example is when employees need to perform specific tasks at work stations created for those tasks in an assembly line fashion. There, the individual work stations are not set up as personal office space. A collection of such workstations is sometimes called a mobility centre. [6] [ citation needed ]
With the growth of mobility services, hot desking can also include the routing of voice and other messaging services to any location where the user is able to log into a corporate network. Therefore, their telephone number, their email, and instant messaging can be routed to their location on the network and no longer to just their physical desk. [6] [ citation needed ]
The COVID-19 pandemic resulted in remote work becoming more common, with many employees only coming into the office for part of the week. This increased reliance on hot desking, to avoid paying for unused desk space. [7]
According to a June 2024, Bloomberg article, American workplace seating arrangements have shifted in recent years. In 2019, the vast majority (95%) of office seating was assigned, with only 5% unassigned. By 2022, this had changed somewhat, with 81% assigned and 19% unassigned, reflecting a trend towards more flexible workspaces. However, data from 2023 suggests a slight increase in assigned seating (83%), potentially indicating a move away from fully unassigned ("hot desking") arrangements. [8]
Hot desking is popular in coworking spaces and flexible workspaces. It is considered the original coworking product offering and is one of the primary ways coworking spaces generate revenue. [9] 92% of coworking spaces include hot desks for rent. [10]
The term "hot desking" is thought to derive from the naval practice of hot racking , where sailors on different shifts share the same bunks.[ citation needed ]
Remote work is the practice of working from one's home or another space rather than from an office.
A cubicle is a partially enclosed office workspace that is separated from neighboring workspaces by partitions that are usually 5–6 feet (1.5–1.8 m) tall. Its purpose is to isolate office workers and managers from the sights and noises of an open workspace so that they may concentrate with fewer distractions. Cubicles are composed of modular elements such as walls, work surfaces, overhead bins, drawers, and shelving, which can be configured depending on the user's needs. Installation is generally performed by trained personnel, although some cubicles allow configuration changes to be performed by users without specific training.
An office is a space where the employees of an organization perform administrative work in order to support and realize the various goals of the organization. The word "office" may also denote a position within an organization with specific duties attached to it ; the latter is an earlier usage, as "office" originally referred to the location of one's duty. In its adjective form, the term "office" may refer to business-related tasks. In law, a company or organization has offices in any place where it has an official presence, even if that presence consists of a storage silo, for example, instead of a more traditional establishment with a desk and chair. An office is also an architectural and design phenomenon, including small offices, such as a bench in the corner of a small business or a room in someone's home, entire floors of buildings, and massive buildings dedicated entirely to one company. In modern terms, an office is usually the location where white-collar workers carry out their functions.
A virtual office is part of the flexible workspace industry that provides businesses with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office.
SteelcaseInc. is an international manufacturer of furniture, casegoods, seating, and storage and partitioning systems for offices, hospitals, classrooms, and residential interiors. It is headquartered in Grand Rapids, Michigan, United States.
Hoteling is a method of office management in which workers dynamically schedule their use of workspaces such as desks, cubicles, and offices. It is an alternative approach to the more traditional method of permanently assigned seating. Hoteling is reservation-based unassigned seating; employees reserve a workspace before they come to work in an office. An alternate method of handling unassigned seating is hot desking, which does not involve reservations; with hot-desking, a worker chooses a workspace upon arrival, rather than reserving it in advance. The use of the term has declined in recent years.
The Action Office is a series of furniture designed by Robert Propst, and manufactured and marketed by Herman Miller. First introduced in 1964 as the Action Office I product line, then superseded by the Action Office II series, it is an influential design in the history of "contract furniture". The Action Office II series introduced the concept of the flexible, semi-enclosed workspaces, now better known as the cubicle. All cubicle office designs can be traced back to Herman Miller's Action Office product lines.
A serviced office is an office or office building that is fully equipped and managed by a facility management company, also known as an office provider, which then rents individual offices or floors to other companies. Serviced offices, also referred to as managed offices, flexible offices, business centers, executive suites or executive centers, are often found in the business districts of large cities around the world. A serviced office broker will commonly help business center owners and facility management companies to rent serviced office space. Companies offering serviced offices are generally able to offer more flexible rental terms, as opposed to a conventional leased office which may require furnishing, equipment, and more restrictive leases. Space is normally flexible, allowing for additional space to be allocated at short notice, should the size of an individual business change. Serviced office providers often allow tenants to share reception services, business machines and other resources, providing reduced costs and access to equipment which may otherwise be unaffordable. By providing businesses with access to a workplace, technology and people central to its operations, the serviced office can be considered a type of virtual office. Serviced offices are a central component to the flexible workspace industry.
A virtual workplace is a work environment where employees can perform their duties remotely, using technology such as laptops, smartphones, and video conferencing tools. A virtual workplace is not located in any one physical space. It is usually a network of several workplaces technologically connected without regard to geographic boundaries. Employees are thus able to interact in a collaborative working environment regardless of where they are located. A virtual workplace integrates hardware, people, and online processes.
Employee scheduling software automates the process of creating and maintaining a schedule. Automating the scheduling of employees increases productivity and allows organizations with hourly workforces to re-allocate resources to non-scheduling activities. Such software will usually track vacation time, sick time, compensation time, and alert when there are conflicts. As scheduling data is accumulated over time, it may be extracted for payroll or to analyze past activity. Although employee scheduling software may or may not make optimization decisions, it does manage and coordinate the tasks. Today's employee scheduling software often includes mobile applications. Mobile scheduling further increased scheduling productivity and eliminated inefficient scheduling steps. It may also include functionality including applicant tracking and on-boarding, time and attendance, and automatic limits on overtime. Such functionality can help organizations with issues like employee retention, compliance with labor laws, and other workforce management challenges.
Office sharing is a concept that allows companies who own or manage an office, that have redundant office space to share or rent the workstations or self-contained units to smaller companies looking for flexible workspace. This creates revenue for the company that runs the office, and provides a cheap, flexible alternative for companies looking for an office outside of their home. The main benefit of sharing an office is that it provides a more dynamic environment for both companies involved and access to new markets.
Open plan is the generic term used in architectural and interior design for any floor plan that makes use of large, open spaces and minimizes the use of small, enclosed rooms such as private offices. The term can also refer to landscaping of housing estates, business parks, etc., in which there are no defined property boundaries, such as hedges, fences, or walls.
Coworking is an arrangement in which workers for different companies share an office space. It allows cost savings and convenience through the use of common infrastructures, such as equipment, utilities and receptionist and custodial services, and in some cases refreshments and parcel acceptance services. It is attractive to independent contractors, independent scientists, remote workers, digital nomads, and people who travel frequently. Additionally, coworking helps workers avoid the feeling of social isolation they may experience while remote working or traveling and eliminate distractions in home office. Most coworking spaces charge membership dues. Major companies that provide coworking space and serviced offices include WeWork, IWG plc, Industrious, and Impact Hub.
Workplace Strategy is the dynamic alignment of an organization's work patterns with the work environment to enable peak performance and reduce costs.
Office space planning is the process of organizing the workplace layout, furniture and office functions to work effectively together, while using space efficiently. Floor plans should consider the workgroup function, building codes and regulations, lighting, teaming requirements, inter-communication and storage, as well as zoning for employee workstations, task space needs, support rooms and reception areas to make the best use of available space. Optimising office spaces with effective space planning can aid circulation, productivity and improve workplace wellness, as well as the health and safety of occupants.
The Network Hub is a coworking space launched in the summer of 2006 in East Vancouver, British Columbia, and is considered the longest running coworking space in Vancouver.
Activity-based working (ABW) is an organizational strategic framework that recognizes that people often perform a variety of activities in their day-to-day work, and therefore need a variety of work settings supported by the right technology and culture to carry out these activities effectively. Based on activity, individuals, teams, and the organization are empowered to achieve their full potential by developing a culture of connection, inspiration, accountability, and trust. On a personal level, ABW also enables each person to organize their work activities in a way that best suits what and with whom they are trying to accomplish, promoting productivity and engagement at work. Although not normally implemented as a cost-saving business strategy, it can produce efficiencies and cost savings through more effective collaboration and team work. Inspiring spaces that evolve from an activity-based approach are designed to create opportunities for a variety of workplace activities, ranging from intense focused work to collaboration, as well as areas for meetings, whether formal or impromptu.
JustCo is a Singaporean company that provides coworking workspaces for individuals and companies. Headquartered in Singapore, JustCo was founded in 2011 by Kong Wan Sing, its current CEO, alongside co-founders Liu Lu and Kong Wan Long, as a response to increasing demand for flexible workspaces. Initially focused on Singapore, the company expanded to provide office space in cities across eight countries in the Asia-Pacific region: Singapore, Japan, Indonesia, Thailand, Australia, China, South Korea and Taiwan.
Coworker is an online marketplace and access solution for discovering and booking coworking spaces and flexible offices around the world. It was founded in 2015 by Leanne Beesley and current president Sam Marks. The company has offices in the United States, Canada, Spain, and Thailand, with its registration in the United States. By 2021, the company recorded 18,500 coworking spaces in 172 countries in its network.
Industrious, headquartered in New York City, provides coworking spaces to companies and individuals. It was founded in 2012 and operates in more than 200 locations and 65 cities in the U.S., Europe, and Asia.