A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker or seller at risk of legal action. Product recalls are one of a number of corrective actions that can be taken for products that are deemed to be unsafe.
The recall is an effort to limit ruination of the corporate image and limit liability for corporate negligence, which can cause significant legal costs. It can be difficult, if not impossible, to determine how costly can be releasing to the consumer a product that could endanger someone's life and the economic loss resulting from unwanted publicity. Recalls are costly. Costs include having to handle the recalled product, replacing it and possibly being held financially responsible for the consequences of the recalled product.
A country's consumer protection laws may include specific requirements in regard to product recalls. Such regulations may include how much of the cost the maker will have to bear, situations in which a recall is compulsory (usually because the risk is big enough), or penalties for failure to recall. The firm may also initiate a recall voluntarily, perhaps subject to the same regulations as if the recall were compulsory.
A product recall usually involves the following steps, which may differ according to local laws: [1]
The British Standards Institute's PAS 7100:2022 standard, Supporting Better Product Recalls, aims to help businesses plan in advance for conducting a product recall. [2]
In general, the number of recalls has been increasing – with an exception during the economic crisis of 2009–2010 – due to time, cost and market pressure. Per year, global automotive warranties are estimated as US$40 billion, 3–5% loss in sales.
Low-priced production often leads to minor quality, and outsourcing leads to a shift of knowledge concerning techniques and processes. [161] This way, technical failures are more likely to occur due to communication problems between the different parties engaged in the supply chain and missing definitions for technical interfaces. Despite the increasing number of recalls, a Mojo Motors study found only .005 percent of customers ask about recalls when contacting dealerships. [162] Since 1966, 390 million motor vehicles have been recalled in the USA. [163] 29 million cars were recalled in 2018. That number is down from its peak of 50 million in 2016, but on average, recalls are on the rise. More cars have been recalled between 2015 and 2020 than between 2003 and 2014. [164]
Some of the largest automotive recalls include 1.12 million cars recalled by Toyota in December 2022. The recall included various models of Avalon, Camry, Corolla, RAV4, Lexus ES series, RX350 Highlander, and Sienna Hybrid, due to a fault in the Occupant Classification System (OCS) sensors that could cause the airbags not to deploy as designed. [165]
Manufacturers have to notify the owner when there is a recall notice, but in the case of a second, third or fourth owner of the car, the company may be sending the notice to a previous one. [166]
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Over 3000 food products were recalled in the US in 2016 according to the US Food and Drug Administration Enforcement reports. Individual recall events caused by contamination from foreign bodies (physical contamination from metal, glass, plastic, wood etc.) has increased by 76% in 2016 compared with 2015. This increase in 2016 is even more marked when looking at the number of products recalled (as opposed to recall event) due to foreign body contamination. In 2016 there were 422 products recalled due to foreign body contamination, whilst in 2015 there were 108; almost a 300% increase.
Every year, there are several pet food and treat recalls due to spoiled or tainted ingredients. Perhaps the most known was in 2007. The 2007 pet food recalls involved the massive recall of many brands of cat and dog foods beginning in March 2007. The recalls came in response to reports of renal failure in pets consuming mostly wet pet foods made with wheat gluten from a single Chinese company, beginning in February 2007. The recall began voluntarily with the Canadian company Menu Foods on March 16, 2007, when a company test showed sickness and death in some of the test animals. Overall, several major companies have recalled 150 different brands of food comprising more than 5,000 separate pet food products. The FDA and USDA investigation found the food to be intentionally contaminated with the chemical melamine. [167]
However pet food recalls are not rare at all. The 2007 recall stands out and is well known because of the sheer size, scope, and number of animals affected. But pet food recalls occur on a regular basis. For instance, on September 12, 2008, Mars Petcare US announced a voluntary recall of all dry pet food products produced at its plant in Everson, Pennsylvania, citing potential contamination with salmonella . [168] [169]
On July 23, 2018, Pepperidge Farm announced that the Flavor Blasted Xtra Cheddar Goldfish crackers were being recalled due to possible salmonella contamination in the whey powder used on them. This recall also affected the Flavor Blasted Sour Cream and Onion, Whole Grain Xtra Cheddar, and Xtra Cheddar and Pretzel varieties. [170]
Also, more snack products were recalled for various safety reasons. Mondelēz Global LLC recalled all Ritz Crackers products that are containing whey after traces of salmonella were detected on the whey powder. The recall includes Ritz cheese cracker sandwiches and mixed cookie and cracker variety packs. Flower Foods recalled all of their Swiss Rolls products sold under the H-E-B, Food Lion, Mrs. Freshley's, Baker's Treat, Market Square, and Great Value brands due to contamination of salmonella. John Derst's Old Fashioned Bread was also affected by the recall. Pinnacle Foods, Inc. issued a recall on all Hungry Man BBQ boneless chicken wing products due to salmonella being detected in the whey powder of the ranch dressing. [171]
On September 10, 2020, the frequencies of ABS-CBN Channel 2, alongside its digital channels such as Yey!, Asianovela Channel, and Movie Central, as well as terrestrial operations of cable channels such as Cine Mo!, TeleRadyo Serbisyo, Jeepney TV, Myx, and Knowledge Channel on ABS-CBN TV Plus, and other pertinent local TV and radio stations, were recalled by the Philippine National Telecommunications Commission citing the absence of a valid, legislative franchise. The provisional authorities and certificates of public convenience granted to ABS-CBN were also taken away by the said government agency. [172] [173]
Kinder Surprise, also known as Kinder Egg or Kinder Surprise Egg, is a milk chocolate consisting of a chocolate egg surrounding a yellow plastic capsule with a small toy inside. Manufactured by the Italian company Ferrero since 1974, it was co-created by Michele Ferrero and William Salice, and is one of several candies sold under the Kinder brand. Kinder Surprise was originally created with children in mind, replicating an Italian Easter family tradition in which adults give children large chocolate eggs with toys inside. However, Kinder Surprise toys have become collectible for adults as well. Since 1974, 30 billion Kinder Surprise eggs have been sold worldwide.
The United States Consumer Product Safety Commission is an independent agency of the United States government. The CPSC seeks to promote the safety of consumer products by addressing "unreasonable risks" of injury ; developing uniform safety standards ; and conducting research into product-related illness and injury. In part due to its small size, the CPSC attempts to coordinate with outside parties—including companies and consumer advocates—to leverage resources and expertise to achieve outcomes that advance consumer safety. The agency was created by section 4 of the Consumer Product Safety Act in 1972. The agency reports to Congress and the President; it is not part of any other department or agency in the federal government. The CPSC has five commissioners, who are nominated by the president and confirmed by the Senate for staggered seven-year terms. Historically, the commission was often run by three commissioners or fewer. Since 2009, however, the agency has generally been led by five commissioners, one of whom serves as chairman. The commissioners set policy for the CPSC. The CPSC is headquartered in Bethesda, Maryland.
Science Diet is a brand of cat and dog foods marketed by Hill's Pet Nutrition, Inc.. In the United Kingdom and Europe, Science Diet operates as Science Plan.
Food safety is used as a scientific method/discipline describing handling, preparation, and storage of food in ways that prevent foodborne illness. The occurrence of two or more cases of a similar illness resulting from the ingestion of a common food is known as a food-borne disease outbreak. This includes a number of routines that should be followed to avoid potential health hazards. In this way, food safety often overlaps with food defense to prevent harm to consumers. The tracks within this line of thought are safety between industry and the market and then between the market and the consumer. In considering industry-to-market practices, food safety considerations include the origins of food including the practices relating to food labeling, food hygiene, food additives and pesticide residues, as well as policies on biotechnology and food and guidelines for the management of governmental import and export inspection and certification systems for foods. In considering market-to-consumer practices, the usual thought is that food ought to be safe in the market and the concern is safe delivery and preparation of the food for the consumer. Food safety, nutrition and food security are closely related. Unhealthy food creates a cycle of disease and malnutrition that affects infants and adults as well.
The Consumer Safety Act (CPSA) was enacted on October 27, 1972, by the United States Congress. The act should not be confused with an earlier Senate Joint Resolution 33 of November 20, 1967, which merely established a temporary National Commission on Product Safety (NCPS), and for only 90-days. The fourth section of the law established the United States Consumer Product Safety Commission (CPSC) as a permanent independent agency of the United States federal government and defined its basic authority. The act gives CPSC the power to develop safety standards and pursue recalls for products that present unreasonable or substantial risks of injury or death to consumers. It also allows CPSC to ban a product if there is no feasible alternative to an outright ban. CPSC has jurisdiction over more than 15,000 different consumer products. The CPSA excludes from jurisdiction those products that expressly lie in another federal agency's jurisdiction, for example food, drugs, cosmetics, medical devices, tobacco products, firearms and ammunition, motor vehicles, pesticides, aircraft, and boats. These products may fall under the purview of agencies such as the U.S. Food and Drug Administration, the U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives, the U.S. Department of Agriculture, the U.S. Department of Transportation, the U.S. Environment Protection Agency, and the U.S. Federal Aviation Administration.
Toy safety is the practice of ensuring that toys, especially those made for children, are safe, usually through the application of set safety standards. In many countries, commercial toys must be able to pass safety tests in order to be sold. In the U.S., some toys must meet national standards, while other toys may not have to meet a defined safety standard. In countries where standards exist, they exist in order to prevent accidents, but there have still been some high-profile product recalls after such problems have occurred. The danger is often not due to faulty design; usage and chance both play a role in injury and death incidents as well.
Toxic Waste is a line of sour candies owned and marketed by American company Candy Dynamics Inc., which is headquartered in Indianapolis, Indiana. The products are sold primarily in the United States and Canada as well as several international markets such as the United Kingdom, Ireland and South Africa. The toxic waste candy is packed in novelty drum containers, each holding 16 pref name="Toxic Waste Flavours">Sugar Stand https://sugarstand.com/toxic-waste-flavours/ Toxic Waste Flavours</ref>
In 2007, a series of product recalls and import bans were imposed by the product safety institutions of the United States, Canada, Western Europe, Australia, and New Zealand against products manufactured in and exported from the mainland of the People's Republic of China (PRC) because of numerous alleged consumer safety issues. The many product recalls within the year led Consumer Reports and other observers to dub 2007 "The Year of the Recall.”
The Consumer Product Safety Improvement Act (CPSIA) of 2008 is a United States law signed on August 14, 2008 by President George W. Bush. The legislative bill was known as HR 4040, sponsored by Congressman Bobby Rush (D-Ill.). On December 19, 2007, the U.S. House approved the bill 407-0. On March 6, 2008, the U.S. Senate approved the bill 79-13. The law—public law 110-314—increases the budget of the Consumer Product Safety Commission (CPSC), imposes new testing and documentation requirements, and sets new acceptable levels of several substances. It imposes new requirements on manufacturers of apparel, shoes, personal care products, accessories and jewelry, home furnishings, bedding, toys, electronics and video games, books, school supplies, educational materials and science kits. The Act also increases fines and specifies jail time for some violations.
Peanut Corporation of America (PCA) was a peanut-processing business which is now defunct as a result of one of the most massive and lethal food-borne contamination events in U.S. history.
During 1999 and 2000, Burger King and the Consumer Product Safety Commission held an effort to recall plastic containers resembling Poké Balls in the United States after it was determined they presented a suffocation hazard.
Adulteration is a legal offense and when the food fails to meet the legal standards set by the government, it is said to have been Adulterated Food. One form of adulteration is the addition of another substance to a food item in order to increase the quantity of the food item in raw form or prepared form, which results in the loss of the actual quality of the food item. These substances may be either available food items or non-food items. Among meat and meat products some of the items used to adulterate are water or ice, carcasses, or carcasses of animals other than the animal meant to be consumed. In the case of seafood, adulteration may refer to species substitution (mislabeling), which replaces the species identified on the product label with another species, or undisclosed processing methods, in which treatments such as additives, excessive glazing, or short-weighting are not disclosed to the consumer.
Sabra Dipping Company, LLC is a U.S.-based company which produces Middle Eastern-style and other food products, including hummus and guacamole. It is co-owned by PepsiCo and the Strauss Group. All Sabra products are certified kosher and vegetarian, and are available throughout the U.S. and Canada. As of 2016, the company held a 60% market share for hummus sales in the United States, and was forecast to exceed $1 billion in sales in 2017.
Raw meat generally refers to any type of uncooked muscle tissue of an animal used for food. In the meat production industry, the term ‘meat’ refers specifically to mammalian flesh, while the words ‘poultry’ and ‘seafood’ are used to differentiate between the tissue of birds and aquatic creatures.
The Food Safety Modernization Act (FSMA) was signed into law by President Barack Obama on January 4, 2011. The FSMA has given the Food and Drug Administration (FDA) new authority to regulate the way foods are grown, harvested and processed. The law grants the FDA a number of new powers, including mandatory recall authority, which the agency had sought for many years. The FSMA requires the FDA to undertake more than a dozen rulemakings and issue at least 10 guidance documents, as well as a host of reports, plans, strategies, standards, notices, and other tasks.
The Food Safety and Inspection Service (FSIS), an agency of the United States Department of Agriculture (USDA), is the public health regulatory agency responsible for ensuring that United States' commercial supply of meat, poultry, and egg products is safe, wholesome, and correctly labeled and packaged. The FSIS draws its authority from the Federal Meat Inspection Act of 1906, the Poultry Products Inspection Act of 1957 and the Egg Products Inspection Act of 1970.
Salmonellosis annually causes, per CDC estimation, about 1.2 million illnesses, 23,000 hospitalizations, and 450 deaths in the United States every year.
Food safety in the United States relates to the processing, packaging, and storage of food in a way that prevents food-borne illness within the United States. The beginning of regulation on food safety in the United States started in the early 1900s, when several outbreaks sparked the need for litigation managing food in the food industry. Over the next few decades, the United States created several government agencies in an effort to better understand contaminants in food and to regulate these impurities. Many laws regarding food safety in the United States have been created and amended since the beginning of the 1900s. Food makers and their products are inspected and regulated by the Food and Drug Administration and the Department of Agriculture.
steering linkage (pitman arm) failed on many cars while making a 90 degree turn at 10 to 15 mph (24 km/h); that the arms were made of metal somewhat softer than that usually employed to withstand the stresses of low-speed turns; and that General Motors had sold six times as many pitman arm replacement units during those years than during the preceding and succeeding years.
In the Pinto case, the highway safety agency made an initial determination in May 1978 that a defect existed in the fuel tank system...Days before a formal recall order was to be issued by the Government, Ford voluntarily recalled more than a million Pintos for modifications of the fuel tank system.
But NHTSA, a Department of Transportation agency, informed Ford on May 8 about results of the new investigation, which concluded that Pintos had a safety defect...Ford Motor Co. yesterday recalled 1.5 million Pinto and Mercury Bobcat cars, to make alterations that will reduce the risk of fuel tank fires in rear-end accidents...Yesterday's recall, one of the largest in automotive history, was not the first involving the Pinto...
...the Pinto was the subject of the largest recall in automobile history at the time.
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