Return to office

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Return to office (RTO) refers to a reduction or cessation of remote work policies. Such policies became more common in many countries in the 1990s and 2000s. [1] By 2019, 5.7% of the US workforce worked remotely, [2] and this trend rapidly accelerated during the COVID-19 pandemic, after which 17.9% of the US workforce usually worked from home. [3] Especially after the end of the pandemic, many businesses tried to recall their workforce to the office. [4] [5] [6] [7]

Contents

RTO efforts have been ascribed to threat rigidity. [8]

Impact

RTO calls increase employee attrition and often impact staff more than management. [9] In cases where RTO orders are unpopular, employees might not fully comply with them. [10] In early 2025, the US federal government ordered millions of employees to return to offices, but in some cases the offices had not been maintained properly. [11]

Employees who experienced increased well-being, productivity, and autonomy from remote and hybrid work arrangements may resist returning to the office. [12] A call to return to office may feel controlling, manipulative, and outdated, negatively contributing to mental health stress. [12] [13] [14]

A return to office mandate may impact women more through the motherhood penalty. [15]

References

  1. Gajendran, Ravi; Harrison, David (2007). "The Good, The Bad, and the Unknown About Telecommuting: Meta-Analysis of Psychological Mediators and Individual Consequences" (PDF). Journal of Applied Psychology. 92 (6): 1524–1541. doi:10.1037/0021-9010.92.6.1524. PMID   18020794. S2CID   6030172 . Retrieved February 17, 2022.
  2. Wysa, Evan Ullman for (7 August 2025). "How return-to-office policies are shaping employee mental health". Boston 25 News. Archived from the original on 2025-10-12. Retrieved 12 October 2025.
  3. "New U.S. Census Bureau Data Show Detailed Characteristics of Home-Based Workers".
  4. Ko, David. "Return-To-Office With Mental Health In Mind: Balancing Flexibility With Structure". Forbes. Retrieved 12 October 2025.
  5. "2023 State of Remote Work, Return to Office, and Geographic Pay Strategies | Payscale Research Reports". www.payscale.com.
  6. "Creating a return to office policy that works | McKinsey". mckinsey. Retrieved 16 August 2025.
  7. "Return to Office Split Deepens Banking's Transatlantic Divide" . Retrieved 16 August 2025.
  8. Davies, Jessica (29 May 2023). "WTF is 'threat rigidity' and how is it showing up in modern leaders?". WorkLife. Retrieved 16 August 2025.
  9. Royle, Orianna Rosa. "Bosses are making their staff return to the office or quit—but they're notably absent themselves". Fortune. Retrieved 16 August 2025.
  10. Guynn, Jessica. "These remote workers were ordered back to the office. They still work from home". USA TODAY.
  11. Serfaty, Sunlen; Luhby, Tami; Nilsen, Ella; Herb, Jeremy (2025-03-04). "'It was messy': Federal workers ordered to return to offices without desks, Wi-Fi and lights". CNN . Retrieved 2025-10-12.
  12. 1 2 Gibson, Cristina B.; Gilson, Lucy L.; Griffith, Terri L.; O'Neill, Thomas A. (April 2023). "Should employees be required to return to the office?". Organizational Dynamics. 52 (2) 100981. doi:10.1016/j.orgdyn.2023.100981.
  13. Wysa, Evan Ullman for (7 August 2025). "How return-to-office policies are shaping employee mental health". Boston 25 News. Archived from the original on 2025-10-12. Retrieved 12 October 2025.
  14. Lipman, Victor (December 28, 2024). "How Do Return-to-Office Mandates Affect the Workplace? | Psychology Today". www.psychologytoday.com. Retrieved 12 October 2025.
  15. Telford, Taylor (11 October 2025). "Women are taking pay cuts as companies mandate return to office". The Washington Post. Retrieved 12 October 2025.

Further reading