In human resources, resenteeism refers to a form of professional dissatisfaction wherein individuals choose to remain in unfulfilling jobs breeding resentment and a sense of entrapment. [1] [2] This is because they are either unable to find a more applicable position, or are concerned about the perceived risks associated with changing employment. [1] Individuals experiencing resenteeism will have poor employee engagement and may appear disillusioned, embittered, miserable, and unhappy. [1] [3] [2] Resenteeism arose following the COVID-19 pandemic and the Great resignation where people reevaluated their work-life balance in the face of cost-of-living increases and is an extension of quiet quitting. [3] [4] Resenteeism is a form of occupational burnout. [5]
Resenteeism has been attributed to poor workplace culture, a disconnect between employers and employees, and subtle layoffs. [6] It is prevalent among employees who had to give up remote work and return to the office. [7] Engaging in resenteeism may negatively impact mental health. [8] [9] Employers can address it by fostering a respectful workplace and investment in employees. [10] [11]
The term was coined by SaaS cloud provider RotaCloud and popularized in 2023 on TikTok and is a portmanteau of resentment, absenteeism, and presenteeism. [12] [13] [14] [15]