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ISO 37120Sustainable development of communities -- Indicators for city services and quality of life [1] establishes and defines the methodologies for a set of indicators to measure and steer the performance of city services and quality of life.
The standard was developed by ISO/TC 268, which started work in the year 2012. The first edition of ISO 37120 was published in May 2014. Currently, the Toronto-based World Council on City Data is working globally to certify cities under ISO 37120.
The ISO 37120:2018 adopts the structure in the following breakdown:
| Year | Description |
|---|---|
| 2014 | ISO 37120 (First Edition) |
| 2018 | ISO 37120 (Second Edition) |
The International Organization for Standardization is an international standard development organization composed of representatives from the national standards organizations of member countries. Membership requirements are given in Article 3 of the ISO Statutes.
Quality of life (QOL) is defined by the World Health Organization as "an individual's perception of their position in life in the context of the culture and value systems in which they live and in relation to their goals, expectations, standards and concerns". Standard indicators of the quality of life include wealth, employment, the environment, physical and mental health, education, recreation and leisure time, social belonging, religious beliefs, safety, security and freedom. QOL has a wide range of contexts, including the fields of international development, healthcare, politics and employment. Health related QOL (HRQOL) is an evaluation of QOL and its relationship with health.
ISO 14000 is a family of standards related to environmental management that exists to help organizations (a) minimize how their operations negatively affect the environment ; (b) comply with applicable laws, regulations, and other environmentally oriented requirements; and (c) continually improve in the above.
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