Systems-oriented design

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Systems-oriented design (SOD) uses system thinking in order to capture the complexity of systems addressed in design practice. The main mission of SOD is to build the designers' own interpretation and implementation of systems thinking. SOD aims at enabling systems thinking to fully benefit from design thinking and practice and design thinking and practice to fully benefit from systems thinking. SOD addresses design for human activity systems and can be applied to any kind of design problem ranging from product design and interaction design through architecture to decision-making processes and policy design.

Contents

SOD is a variation in the pluralistic field of Systemic Design. It is one of the most practice and design-oriented versions of relating and merging systems thinking and design.


Background

Design is getting more and more complex for several reasons, for example, due to globalisation, need for sustainability, and the introduction of new technology and increased use of automation. Many of the challenges designers meet today can be considered wicked problems. [1] The characteristics of a wicked problem include that there is no definitive formulation of the problem and that the solutions are never true or false but rather better or worse. [1] A traditional problem-solving approach is not sufficient in addressing for such design problems. SOD is an approach that addresses the challenges the designer faces when working with complex systems and wicked problems, providing tools and techniques which make it easier for the designer to grasp the complexity of the problem at hand. With a systems-oriented approach towards design, the designer acknowledges that the starting point for the design process is constantly moving and that "every implemented solution is consequential. It leaves "traces" that cannot be undone." (see Rittel and Webber's 5th property of wicked problems [1] ).

Designers are well suited to work with complexity and wicked problems for several reasons:

SOD emphasises these abilities as central and seeks to further train the designer in systems thinking and systems practice as a skill and an art.

History

SOD was developed and defined over time by Birger Ragnvald Sevaldson and colleagues at the Oslo School of Architecture and Design (AHO). Though there were earlier traces, it started in 2006 with a studio course for master students called "The Challenge of Complexity" " named after a conference in Finland in the early 1990s.

The initiative was purely design-driven, and it implied using large graphic maps as visual thinking tools and embracing very complex visualisations of systems. These were around 2008, dubbed "Gigamaps" by Sevaldson. In 2012, Sevaldson organised a seminar called "Relating Systems Thinking and Design" (RSD). A group from the international design community was invited and presented at the seminar.

After the seminar, this group got together in the loft of the Savoy hotel and there founded the informal network that later was called Systemic Design Research Network.

RSD developed into an annual conference with the first three conferences at AHO. In 2013, The emerging new movement of systems thinking in design shifted from being called Systems Oriented Design to Systemic Design. Sevaldson initiated this change to, on the one hand, maintain the development of SOD into a designerly approach while, on the other hand, allowing the bigger field to grow pluralistically into different variations. Harold Nelson suggested the name Systemic Design.

This allowed SOD to develop into a more designerly way where practice and praxeology [2] became ever more important. Parallel to this, SOD was clarifying its theoretical bases by relating to diverse historical systems theories but, most importantly, to Soft Systems [3] and Critical Systems Thinking. [4] Especially Gerald Midgley became important. [5] Also the crystallisation of SOD developed through the publication of the book mentioned above in 2022.

Through the years, the collaboration with Andreas Wettre, a business consultant, becoming a full-time employee at AHO has been crucial. He brought in organisational perspectives amongst others Stacey [6]

Influences

Systems-oriented design builds on systems theory and systems thinking to develop practices for addressing complexity in design. There are many of the classical first and second-wave systems theorists that have been influential that won't be mentioned here. Soft systems methodology (SSM) was influential, acknowledging conflicting worldviews and people's purposeful actions, and a systems view on creativity. However, more important, SOD is inspired by critical systems thinking and approaches systems theories in an eclectic way transforming the thoughts of the different theories to fit the design process. The design disciplines build on their own traditions and have a certain way of working with problems, often referred to as design thinking [note 1] [7] [8] [9] or the design way. [10] Design thinking is a creative process based on the "building up" of ideas. This style of thinking is one of the advantages of the designer and is the reason why simply employing one of the existing systems approaches into design, like, for example, systems engineering, is not found sufficient by the advocates of SOD.

Compared with other systems approaches, SOD is less concerned with hierarchies and borders of systems, modelling and feedback loops, and more focused on the whole fields of relations and patterns of interactions. S.O.D. seeks richness rather than simplification of the complex systems.

Systems thinking in the design process

Methods and techniques from other disciplines are used to understand the complexity of the system, including for example, ethnographic studies, risk analysis, and scenario thinking. Methods and concepts unique to SOD include, for example, the Rich Design Space, [11] Gigamapping, [12] and Incubation Techniques.


Incubation is one of the 4 proposed stages of creativity: preparation, incubation, illumination, and verification. [13]

Further development and applications

The concept of systems-oriented design was initially proposed by professor Birger Sevaldson at the Oslo School of Architecture and Design (AHO) . The SOD approach is currently under development through teaching and research projects, as well as through the work of design practitioners. AHO provides Master courses in Systems Oriented Design each term as part of their Industrial Design program. In these courses, design students are trained in using the tools and techniques of SOD in projects with outside partners. Research projects in systems-oriented design are carried out at the Centre for Design Research [14] at AHO in order to develop the concept, methods and tools further. In 2016 the project Systemic Approach to Architectural Performance [15] was announced as an institutional cooperation between the Faculty of Art and Architecture [16] at the Technical University of Liberec and the Oslo School of Architecture and Design. Its mission is to link the methodology of systems-oriented design with performance-oriented architecture [17] on the case study Marie Davidova's project Wood as a Primary Medium to Architectural Performance.

See also

Notes

  1. The definition of design thinking is not completely agreed upon and the term is used somewhat differently by different people. There is currently considerable academic and business interest in developing further understanding of what design thinking is.

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<span class="mw-page-title-main">Systems engineering</span> Interdisciplinary field of engineering

Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their life cycles. At its core, systems engineering utilizes systems thinking principles to organize this body of knowledge. The individual outcome of such efforts, an engineered system, can be defined as a combination of components that work in synergy to collectively perform a useful function.

Design for Six Sigma (DFSS) is an engineering design process, business process management method related to traditional Six Sigma. It is used in many industries, like finance, marketing, basic engineering, process industries, waste management, and electronics. It is based on the use of statistical tools like linear regression and enables empirical research similar to that performed in other fields, such as social science. While the tools and order used in Six Sigma require a process to be in place and functioning, DFSS has the objective of determining the needs of customers and the business, and driving those needs into the product solution so created. It is used for product or process design in contrast with process improvement. Measurement is the most important part of most Six Sigma or DFSS tools, but whereas in Six Sigma measurements are made from an existing process, DFSS focuses on gaining a deep insight into customer needs and using these to inform every design decision and trade-off.

Brownfield development is a term commonly used in the information technology industry to describe problem spaces needing the development and deployment of new software systems in the immediate presence of existing (legacy) software applications/systems. This implies that any new software architecture must take into account and coexist with live software already in situ.

System of systems is a collection of task-oriented or dedicated systems that pool their resources and capabilities together to create a new, more complex system which offers more functionality and performance than simply the sum of the constituent systems. Currently, systems of systems is a critical research discipline for which frames of reference, thought processes, quantitative analysis, tools, and design methods are incomplete. The methodology for defining, abstracting, modeling, and analyzing system of systems problems is typically referred to as system of systems engineering.

Participatory design is an approach to design attempting to actively involve all stakeholders in the design process to help ensure the result meets their needs and is usable. Participatory design is an approach which is focused on processes and procedures of design and is not a design style. The term is used in a variety of fields e.g. software design, urban design, architecture, landscape architecture, product design, sustainability, graphic design, planning, and health services development as a way of creating environments that are more responsive and appropriate to their inhabitants' and users' cultural, emotional, spiritual and practical needs. It is also one approach to placemaking.

Soft systems methodology (SSM) is an organised way of thinking that's applicable to problematic social situations and in the management of change by using action. It was developed in England by academics at the Lancaster Systems Department on the basis of a ten-year action research programme.

In planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. It refers to an idea or problem that cannot be fixed, where there is no single solution to the problem; and "wicked" denotes resistance to resolution, rather than evil. Another definition is "a problem whose social complexity means that it has no determinable stopping point". Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems. Due to their complexity, wicked problems are often characterized by organized irresponsibility.

Service design is the activity of planning and arranging people, infrastructure, communication and material components of a service in order to improve its quality, and the interaction between the service provider and its users. Service design may function as a way to inform changes to an existing service or create a new service entirely.

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Birger Sevaldson is a founding member and current chairman of OCEAN Design Research Association and Professor at the Institute of Industrial Design at AHO - Oslo School of Architecture and Design where he collaborates with Michael Ulrich Hensel. He is an academic and designer working in a broad field of design and architecture. He has been in private practice since 1986. His practice spans from architecture interior to furniture and product design, design of lighting armatures and boat design. It also includes installations.

<span class="mw-page-title-main">Generative design</span>

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Systemic design is an interdiscipline that integrates systems thinking and design practices. It is a pluralistic field, with several dialects including systems-oriented design. Influences have included critical systems thinking and second-order cybernetics. In 2021, the Design Council (UK) began advocating for a systemic design approach and embedded it in a revision of their double diamond model.

<span class="mw-page-title-main">Problem structuring methods</span>

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References

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  14. Research related to the topic Systems carried out at AHO Centre for Design Research: http://www.designresearch.no/themes/systems
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  16. "FUA - FAKULTA UMĚNÍ A ARCHITEKTURY". www.fua.tul.cz. Retrieved 18 April 2018.
  17. "Welcome to the Frontpage". www.performanceorienteddesign.net. Retrieved 18 April 2018.