ISO 21001

Last updated

ISO 21001, Educational Organization Management Systems, is a published international standard by the International Organization for Standardization, and released on May 1, 2018. [1] It is intended provide a common management tool for organizations providing educational products and services capable of meeting learner and other beneficiary needs and expectations and it focuses on the specific interaction between an educational organization, the learner, and other relevant interested parties.

ISO 21001 specifies requirements for an Educational Organization Managements System (EOMS) when such an organization:

  1. needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;
  2. aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries

All requirements of ISO 21001 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery. ISO 21001 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments, but does not apply to organizations that only produce or manufacture educational products.

VET21001-Competence-profile-SYSTEM MANAGER.jpg
VET21001-Competence-profile-LEAD AUDITOR.jpg

Relationship between ISO 21001 and other International Standards

ISO 21001 is a stand-alone management system standard, based on ISO 9001 (without being a sector application), and aligned with other ISO management system standards through the application of the ISO High Level Structure for management systems.

ISO 21001 can also be implemented alongside regional, national, open, proprietary and other standards or related documents and its Annex F provides an example of how to implement it alongside the European Quality Assurance Framework for Vocational Education and Training (EQAVET). The interaction of ISO 21001 with EQAVET is being explored by European Researchers. The ERASMUS+ VET21001 Project, funded by the European Commission has published Competence Profiles for the qualification of professionals who intend on working with ISO 21001-EQAVET integrated management systems, namely System Managers and Lead Auditors.

ISO 21001 Certification

Since its publication, many educational organizations have implemented and sought third part certification from conformity assessment bodies. To harmonize the approaches to accredited certification around the world, ISO is currently developing ISO TS 21030 Educational organizations — Requirements for bodies providing audit and certification of educational organizations management systems. This new technical specification is being developed at ISO CASCO/TC 232 JWG 58, a joint work group between CASCO, the ISO technical committee on conformity assessment and TC 232, the ISO technical committee on education and learning. ISO TS 21030 first draft was based on a proprietary standard, the VET21001 Protocol, which is publicly available.

Related Research Articles

The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) which help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. The ISO refers to the set of standards as a "family", bringing together the standard for quality management systems and a set of "supporting standards", and their presentation as a family facilitates their integrated application within an organisation. ISO 9000 deals with the fundamentals and vocabulary of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. ISO/TS 9002 offers guidelines for the application of ISO 9001. ISO 9004 gives guidance on achieving sustained organizational success.

Accreditation is the independent, third-party evaluation of a conformity assessment body against recognised standards, conveying formal demonstration of its impartiality and competence to carry out specific conformity assessment tasks.

<span class="mw-page-title-main">Certification</span> Formal attestation of certain characteristics of an object, person, or organization

Certification is part of testing, inspection and certification and the provision by an independent body of written assurance that the product, service or system in question meets specific requirements. It is the formal attestation or confirmation of certain characteristics of an object, person, or organization. This confirmation is often, but not always, provided by some form of external review, education, assessment, or audit. Accreditation is a specific organization's process of certification. According to the U.S. National Council on Measurement in Education, a certification test is a credentialing test used to determine whether individuals are knowledgeable enough in a given occupational area to be labeled "competent to practice" in that area.

ISO/IEC 17025General requirements for the competence of testing and calibration laboratories is the main standard used by testing and calibration laboratories. In most countries, ISO/IEC 17025 is the standard for which most labs must hold accreditation in order to be deemed technically competent. In many cases, suppliers and regulatory authorities will not accept test or calibration results from a lab that is not accredited. Originally known as ISO/IEC Guide 25, ISO/IEC 17025 was initially issued by ISO/IEC in 1999. There are many commonalities with the ISO 9000 standard, but ISO/IEC 17025 is more specific in requirements for competence and applies directly to those organizations that produce testing and calibration results and is based on more technical principles. Laboratories use ISO/IEC 17025 to implement a quality system aimed at improving their ability to consistently produce valid results. Material in the standard also forms the basis for accreditation from an accreditation body.

IATF 16949:2016 is a technical specification aimed at the development of a quality management system which provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the automotive industry supply chain and assembly process. It is based on the ISO 9001 standard and the first edition was published in June 1999 as ISO/TS 16949:1999. IATF 16949:2016 replaced ISO/TS 16949 in October 2016.

<span class="mw-page-title-main">ISO 22000</span> Food safety standard

ISO 22000 is a food safety management system by the International Organization for Standardization (ISO) which is outcome focused, providing requirements for any organization in the food industry with objective to help to improve overall performance in food safety. These standards are intended to ensure safety in the global food supply chain. The standards involve the overall guidelines for food safety management and also focuses on traceability in the feed and food chain.

ISO 13485Medical devices -- Quality management systems -- Requirements for regulatory purposes is a voluntary standard, published by International Organization for Standardization (ISO) for the first time in 1996, and contains a comprehensive quality management system for the design and manufacture of medical devices. The latest version of this standard supersedes earlier documents such as EN 46001 and EN 46002 (1996), the previously published ISO 13485, and ISO 13488.

ISO/IEC 27006 is an information security standard published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). Part of the ISO/IEC 27000 series of ISO/IEC Information Security Management System (ISMS) standards, it is titled Information technology - Security techniques - Requirements for bodies providing audit and certification of information security management systems.

ISO/IEC 17024: Conformity assessment - General requirements for bodies operating certification of persons is an ISO/IEC standard which specifies criteria for the operation of a personnel certification body. The standard includes requirements for the development and maintenance of the certification scheme for persons upon which the certification is based.

ISO/TC 223 Societal security was a technical committee of the International Organization for Standardization formed in 2001 to develop standards in the area of societal security: i.e. protection of society from and response to incidents, emergencies, and disasters caused by intentional and unintentional human acts, natural hazards, and technical failures.

ISO 55000 is an international standard covering management of assets of any kind. Before it, a Publicly Available Specification (PAS 55) was published by the British Standards Institution in 2004 for physical assets. The ISO 55000 series of Asset Management standards was launched in January 2014.

ISO 28000:2022, Security and resilience – Security management systems – Requirements, is a management system standard published by International Organization for Standardization (ISO) that specifies requirements for a security management system including aspects relevant to the supply chain.

Nigel Howard Croft is a globally recognized authority on quality management and conformity assessment. He retired as Chairman of the ISO Joint Technical Coordination Group for Management System Standards in December 2023 after serving a three-year term, having been appointed by ISO's Technical Management Board in December 2020. During his tenure, he coordinated the deployment of the ISO London Declaration on Climate Action into all ISO Management System Standards, requiring organizations that implement these standards to determine the extent to which climate change can affect their results and the ways in which their activities can have a impact on climate change. This can then lead to the implementation of risk-based adaptation and mitigation strategies. Dr Croft was previously Chair of the ISO Technical Committee TC 176/SC 2 from February 2010 until December 2018, with overall responsibility for the ISO 9001 standard, used worldwide as a basis for certification of quality management systems, and the ISO 9004 guidelines standard aimed at improving organisational performance, among others. In 2019 and 2020 he led the revision of "Annex SL" of the ISO Directives, that forms the basis for over 40 management system standards including those on environmental management, Occupational Health and Safety, Information Security, Anti-bribery, Food Safety, Artificial Intelligence and many more.

<span class="mw-page-title-main">ISO/TC 292</span>

ISO/TC 292 Security and resilience is a technical committee of the International Organization for Standardization formed in 2015 to develop standards in the area of security and resilience.

ISO 22313:2020, Security and resilience - Business continuity management systems – Guidance to the use of ISO 22301, is an international standard developed by technical committee ISO/TC 292 Security and resilience. This document provides guidance for applying the requirements for a business continuity management system (BCMS) in accordance with the requirements set out in ISO 22301:2019.

The Annex SL is a section of the ISO/IEC Directives part 1 that prescribes how ISO Management System Standard (MSS) standards should be written. The aim of Annex SL is to enhance the consistency and alignment of MSS by providing a unifying and agreed-upon high level structure, identical core text and common terms and core definitions. The aim being that all ISO Type A MSS are aligned and the compatibility of these standards is enhanced.

ISO 37001Anti-bribery management systems - Requirements with guidance for use, is a management system standard published by International Organization for Standardization (ISO) in 2016. As the title suggests, this standard sets out the requirements for the establishment, implementation, operation, maintenance, and continual improvement of an anti-bribery management system (ABMS). It also provides guidance on the actions and approaches organizations can take to adhere to the requirements of this standard.

ISO 22301:2019, Security and resilience – Business continuity management systems – Requirements, is a management system standard published by International Organization for Standardization that specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise. It is intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization.

Recreational scuba certification levels are the levels of skill represented by recreational scuba certification. Each certification level is associated with a specific training standard published by the certification agency, and a training programme associated with the standard., though in some cases recognition of prior learning can apply. These levels of skill can be categorised in several ways:

References

  1. "ISO/FDIS 21001 - Educational organizations -- Management systems for educational organizations -- Requirements with guidance for use". www.iso.org. Retrieved 2017-09-06.