Steak 'n Shake | |
Company type | Subsidiary |
Industry | Food |
Founded | February 1934 Normal, Illinois, U.S. |
Founder | Augustus Hamilton "Gus" Belt [1] [2] |
Headquarters | , |
Area served | United States Southwestern Europe Middle East |
Key people |
|
Products | Steakburgers, milk shakes |
Services | Restaurants |
Number of employees | 20,732 [3] |
Parent | Biglari Holdings |
Website | steaknshake |
Steak 'n Shake Operations, Inc., doing business as Steak 'n Shake, is an American casual restaurant chain concentrated primarily in the Midwestern United States with locations also in the South, Mid-Atlantic, Western United States, Europe, and the Middle East. The company is headquartered in Indianapolis, Indiana, and is a wholly owned subsidiary of Biglari Holdings. [4] As of 2018 [update] , 628 Steak 'n Shake restaurants were in operation; of those 414 were corporate-owned, and 214 franchised. The company has since attempted to convert to a fully franchised model. [5]
Restaurant locations have sit-down, drive-thru, and front-window service; they provide a hybrid of fast-food to-go and diner-style sit-down service. In 2021, the company had 536 locations, but the number had dropped to 493 by March 31, 2023, according to Biglari Holdings; not all of those were in operation at that time. [6] The business model had been shifting away from full-service restaurants as well, toward a drive-thru model and to "counter-service ... featuring kiosks". [7]
Many locations are open 24 hours a day, seven days per week. The menu features primarily burgers and hand-dipped milkshakes; other entrees, side items, and drinks are also available. The corporation's slogan, "Famous for Steakburgers", refers to its most prominent food item, the Steakburger. The "steak" in the restaurant name comes from the menu item.
A. H. "Gus" Belt (born in Morrisonville, Illinois) founded Steak 'n Shake in Normal, Illinois, in February 1934, after serving four years in the United States Marine Corps. He converted the combination gas station and chicken restaurant that he owned (Shell's Chicken) into a hamburger stand. [2]
Steak 'n Shake's slogan, "In Sight, It Must Be Right", originally referred to Belt's practice of wheeling a barrel of T-bone, sirloin, and round steaks into the public area of his restaurant, then grinding them into burgers in front of his customers [2] —it was intended to reassure customers of the product's wholesomeness as at the time, ground beef was still viewed with skepticism by the general public, based on the likelihood of its having impurities deliberately added to it.
It also assured Belt's customers of the veracity of his "Steakburger" claim. Later patrons were assured that Steakburgers were still made from these ingredients "at our own commissary" for shipment to the restaurants, where the open grill line remained "in sight" to customers.
After having success, Belt purchased a chain of Goal Post restaurants throughout central Illinois, converting them to Steak 'n Shakes[ when? ] and added curb service. [2]
The original building at the intersection of Main Street and West Virginia Avenue was damaged by a fire in the early 1960s but was repaired and its dining room expanded. In the late 1990s, Steak 'n Shake sold the building to the Monical's Pizza company.
Steak 'n Shake continued to expand throughout Illinois following Belt's death on August 20, 1954. [1] Ownership passing through many hands, including Gus's wife Edith, who ran the chain until 1969; Longchamps, Inc., an East Coast steakhouse company that owned the chain from 1969 [8] to 1971; [9] and Indianapolis-based Franklin Corporation, led by Robert Cronin, author of Selling Steakburgers: The Growth of a Corporate Culture. After the acquisition, Franklin moved Steak 'n Shake's headquarters from Normal, Illinois to Indianapolis.
In 1981, Steak 'n Shake and its parent company Franklin were acquired by E. W. Kelley and Associates; [10] the chairman E. W. "Ed" Kelley led the restaurant chain until he died on July 4, 2003. [2]
Entrepreneur Sardar Biglari took control of Steak 'n Shake in August 2008 after three years of declining same-store sales and losses of $100,000 per day. He led a turnaround which resulted in 24 straight quarters of increases in same-store sales and profits of $100,000 per day. [11] [ unreliable source? ] He focused the brand on burgers, fries and milkshakes, reducing the menu from eight pages to a bi-fold. [12] However the chain ran into more problems in 2016 and onward, with revenue declining sharply. [13] Reasons included under-investment in the restaurants after the deep price cuts of 2008; competition from "fast casual" restaurants like Chipotle which aimed for a more high-class experience; and two expensive lawsuits from former managers who accused the chain of misclassifying them as salaried employees and refusing to pay earned overtime. [13]
In 2018, Steak 'n Shake changed its business model to a franchise partner system, with Biglari attempting to turn all of the 400+ company-owned restaurants into franchise operations. Entrepreneurial single-unit operators could take control of an existing Steak 'n Shake for $10,000, an unusually low price, but were required to give the company 50% of the restaurant's profits. [14] Even though it offered the new franchise inducement, the firm remained heavily indebted. As of April 2020, its debt was rated as a low C/D "speculative" grade (colloquially known as junk bonds) by bond rating agencies. The Washington Post considered the chain to be extremely likely to default with a low likelihood of recovering, with the restaurant closings due to the COVID-19 pandemic in the United States being an unrecoverable blow to the firm. [15]
The first Steak 'n Shake in the state of Indiana was opened as a drive-in restaurant in Indianapolis in November 1954. [16] As typical for the era it had offered curb (carhop) service in addition to table service and takeout. At the time, Steak 'n Shake had locations in five states.
The Route 66 Steak 'n Shake in Springfield, Missouri (built 1962), was listed on the National Register of Historic Places in 2012. [17] [18] [19]
The company entered North Carolina opening a franchised location in Greensboro in December 1996. [20]
Steak 'n Shake began in Wisconsin with locations in Racine, Janesville, and Madison in the late 1990s, [21] but all locations closed by 2004. [22] Another franchiser opened locations in Waukesha and Wauwatosa in 2007, but both closed by 2010. [23] [24] The chain has not returned to the state.
After briefly operating a few restaurants in South Texas during the 1970s, Steak 'n Shake returned to Texas by opening locations in the Dallas–Fort Worth area in 2001, [25] in the Houston area in 2012, [26] and in the San Antonio area beginning in 2013. [27] Steak 'n Shake entered South Carolina Carolina opening a location in Greenville in February 2001. [28]
The company entered Oklahoma for the first time by opening a franchise location in Edmond in 2004. [29]
Steak 'n Shake entered West Virginia for the first time by opening a franchise location in Barboursville in August 2007. [30]
Steak 'n Shake opened its first location in Nevada inside the South Point Casino in Las Vegas in July 2010 [31] and a second location in Reno in July 2013. [32] [33] In January 2017, a second Las Vegas location began, the third in Nevada, in the Student Union building on the campus of the University of Nevada, Las Vegas [34] followed by a second Reno location, the fourth in Nevada in July 2017. [35] Steak 'n Shake entered Louisiana for the first time [36] by opening a location near Baton Rouge in Covington in 2011. [37] The company first entered Colorado via a franchise in Denver in November 2011 [38] before the parent company took over the Colorado locations after a lengthy lawsuit between the franchisee and the parent company. In January 2012, they opened their first and only location in the state of New York on Manhattan, [39] adjacent to the Ed Sullivan Theater then home to the Late Show with David Letterman . Indiana native David Letterman, an avid Steak 'n Shake fan frequented the location and often talked about it on his show. [40] The location closed in October 2017, ending the chain's five year presence in the state.[ citation needed ] The first location in New Jersey was opened by a franchise holder in September 2012 in Paramus. [41] At the beginning of 2016, a second and third location in New Jersey were opened by the same franchisee in West Windsor Township and Hamilton Township; [42] both of those locations quietly disappeared within a year. In September 2017, the original Paramus location, the last location in New Jersey, also closed after a five-year struggle to remain in business. [43]
The first Steak 'n Shake location in the state of Arizona was opened in Tempe in October 2013. [44] [45] A second Arizona location was open on the campus of the University of Arizona in Tucson in July 2017. [46]
The first and only location in the state of Montana and in the upper plain states, was opened in Billings in December 2013. [47] The restaurant was forced to close after two and a half years in July 2016 due to poor sales that were blamed on "harsh reviews on social media". [48]
Steak 'n Shake expanded to California in July 2014 by opening a location in Victorville. [49] [50] A Los Angeles County location was opened in Santa Monica in late October [51] [52] and another in Burbank in December of the same year. [53] After a lack of activity for over a year in the highly competitive Californian marketplace, the company announced in April 2016 it expected to open its first Orange County location, the fourth in California, in Aliso Viejo in mid-May. [54] After a short delay, a fifth California location was opened behind schedule in Riverside in August 2016. [55] In March 2017, a 6th location opened in Yucca Valley.[ citation needed ] After 3.5 years of operation, the Victorville location closed abruptly in February 2018 after receiving an eviction notice for failure to pay rent. [56] [57]
In 2015, the company planned a restaurant in Northern California in Campbell, California, but local residents delayed it. [58] Because of the delay, the first location in Northern California opened instead in Daly City in November 2016. [59] [60] [61] The first Central California location began operating in Fresno in March 2017. [62] A second San Francisco Bay Area restaurant was opened on the campus of San Jose State University in July 2017. [63] After a long two year delay fighting local anti-development activists, the company finally opened their long expected restaurant in Campbell in September 2017. [64] After four months of operation, the Daly City location closed as well as the Campbell location in January 2018. [65] This left the San Jose location on the campus of SJSU as the only store in the Bay Area. [66] After 10 months of operation, the lone Central California location in Fresno also closed in January 2018. [67]
In June 2015, the first location in Maryland opened in Millersville. [68] Two years later, the struggling Maryland franchisee filed for voluntary bankruptcy in June 2017 while still remaining open. [69] The location finally closed in January 2018 after the Circuit Court for Anne Arundel County seized the restaurant for non-payment on loans and taxes. The restaurant and contents were auctioned off by the court on January 31, 2018. [70] Later in the year, the franchise owner was arrested after the FBI filed an indictment against the franchise owner for plotting to kill his wife and to burn the restaurant down in an attempt to receive insurance money for his then failing business. [71] In January 2019, the restaurant reopened under new management. [72] In April 2019, the same franchise owner of the Millersville location announced plans to open a second location in White Marsh by the summer of 2019. [73]
The first location in the Pacific Northwest opened in Seattle in May 2016; [74] it went defunct after four years.[ citation needed ]
In September 2018, the first location in Delaware was opened in Middletown. [75]
In March 2019, the first location in Nebraska was opened on the campus of University of Nebraska–Lincoln. [76]
In March 2019, Steak 'n Shake announced plans to open its first restaurant in Washington, D.C., inside the Rayburn House Office Building to serve House members, staffers, and the public who pass "through security and a metal detector". [77] The location officially opened for business in the first week of September 2019. [78] In January 11, 2021, the first Steak N Shake location in the Des Moines Suburb of West Des Moines opened, joining seven other stores in Iowa, with strict measures at the time including no eat-in dining. [79]
In December 2013, Steak 'n Shake opened a corporate office in Monte Carlo, Monaco, to support its expansion in West Asia and Europe. [80]
In October 2012, Steak 'n Shake announced its first international expansion agreement with plans to open forty locations in the United Arab Emirates. The first of these locations opened in Dubai in 2013, [81] but closed in a little more than a year. Only two out of the original 40 locations planned were ever opened in the UAE. Both closed in January 2015. [82]
The brand also announced in December 2013 a 50-unit franchise agreement in Saudi Arabia with AB Holdings. The first location in Riyadh was expected to open in the first half of 2014. [83]
The first location in the Persian Gulf country of Kuwait was opened in December 2014. [84] This location appeared to have been closed after less than three years of operation. [85]
The first location in Qatar opened at the Tawar Mall in November 2017. [86]
The first two European locations opened in Cannes, France, in May 2014 [87] [88] and on the island of Ibiza in Spain in June 2014. [89]
The second location in France was opened in Marseille in December 2014. [90] A third location in France was opened in Toulon in April 2016 [91] and was quickly followed in June by the openings of a fourth and fifth location in Caen and Rueil-Malmaison respectively, [92] in October by the openings of a sixth location at the Cité Europe shopping centre in Coquelles, [93] and in November of a seventh location in Fenouillet. [94] The eighth and ninth location in France were started in Bordeaux [95] [96] and Anglet respectively in early 2017. [97] A second location in Marseille was opened in December 2017. [98] A third location in Marseille, the 17th location in France, was opened in May 2018. [99]
The second location in Spain was opened in Madrid, the capital, in September 2015 [100] followed by one in Churra, Murcia, in October 2015. [101]
The first location in Italy opened in Milan in December 2015. [102] A second location was opened in Peschiera del Garda in May 2016. [103] A third location was opened in Castione Andevenno in September 2016. [104]
In July 2016, the first location in Portugal opened in Montijo, near Lisbon (closed in 2023). [105]
In December 2016, the first store in the United Kingdom opened in Chester, Cheshire, England. [106] The only location in the UK was closed 21 months later in August 2018. [107] [108]
Between 2010 and 2015, Steak 'n Shake became involved in lawsuits with several of its franchisees concerning mandatory menu prices and mandatory food sourcing. As of August 2013 [update] , five lawsuits had been filed. The first lawsuit began in 2010; it was filed by Stuller, Inc., the Illinois franchisee that is the oldest franchisee in Steak 'n Shake's history. Stuller won a preliminary injunction that went to the 7th Circuit Court of Appeals in August 2012. [109] Three more franchisees filed suit in April 2013—Druco Restaurants based in St. Louis, People Sales & Profit Co. based in Georgia, and Scott's S&S Inc. in Pennsylvania. [110] A settlement was reached with these franchisees in 2014, but terms of the settlement were not made public. [111]
Steak 'n Shake filed suit against Denver franchisees Larry and Christopher Baerns in July 2013 over the same issues, with a counterclaim soon after. [112] Steak 'n Shake won its lawsuit in U.S. District Court against the Baerns when the judge ruled that the Baerns intentionally overcharged customers. [113] The complaints by the franchisees also question whether Steak 'n Shake promised franchise results that could never actually be achieved under its policies. [114]
286 managers in the St. Louis area filed and won a lawsuit against Steak 'n Shake on grounds that they were misclassified as exempt employees unable to earn overtime. [115] Steak 'n Shake had to pay $7.7 million in damages. They were sued again by an even larger group of 1100+ managers on similar grounds; as of 2019, that case was pending. [13]
A hamburger, or simply a burger, is a dish consisting of fillings—usually a patty of ground meat, typically beef—placed inside a sliced bun or bread roll. The patties are often served with cheese, lettuce, tomato, onion, pickles, bacon, or chilis with condiments such as ketchup, mustard, mayonnaise, relish or a "special sauce", often a variation of Thousand Island dressing, and are frequently placed on sesame seed buns. A hamburger patty topped with cheese is called a cheeseburger. Under some definitions, and in some cultures, a burger is considered a sandwich.
Burger King Corporation is an American multinational chain of hamburger fast food restaurants. Headquartered in Miami-Dade County, Florida, the company was founded in 1953 as Insta-Burger King, a Jacksonville, Florida–based restaurant chain. After Insta-Burger King ran into financial difficulties, its two Miami-based franchisees David Edgerton (1927–2018) and James McLamore (1926–1996) purchased the company in 1959 and renamed it "Burger King". Over the next half-century, the company changed hands four times and its third set of owners, a partnership between TPG Capital, Bain Capital, and Goldman Sachs Capital Partners, took it public in 2002. In late 2010, 3G Capital of Brazil acquired a majority stake in the company in a deal valued at US$3.26 billion. The new owners promptly initiated a restructuring of the company to reverse its fortunes. 3G, along with its partner Berkshire Hathaway, eventually merged the company with the Canadian-based doughnut chain Tim Hortons under the auspices of a new Canadian-based parent company named Restaurant Brands International.
Hardee's Restaurants LLC is an American fast-food restaurant chain operated by CKE Restaurants Holdings, Inc. ("CKE") with locations primarily in the Southern and Midwestern United States. The company has evolved through several corporate ownerships since its establishment in 1960 in North Carolina.
A&W Restaurants, Inc. is an American fast food restaurant chain distinguished by its "Burger Family" combos, draft root beer and root beer floats. The oldest extant restaurant chain in the United States, A&W's origins date back to 1919 when Roy W. Allen set up a roadside drink stand to offer a new thick and creamy drink, root beer, at a parade honoring returning World War I veterans in Lodi, California. Allen's employee Frank Wright partnered with him in 1922 and they founded their first restaurant in Sacramento, California, in 1923. The company name was taken from the initials of their last names – Allen and Wright. The company became famous in the United States for its "frosty mugs" – the mugs were kept in a freezer and filled with A&W Root Beer just before being served to customers.
Fatburger North America Inc. is an American fast casual restaurant chain owned by FAT Brands. Its tagline is The Last Great Hamburger Stand. While it is a fast-food restaurant, the food is cooked and made to order. Some Fatburger restaurants have liquor licenses as well as "fat bars". Its franchise headquarters are located in Beverly Hills, California. In addition to the United States, the chain operates in 19 other countries. The Fatburger menu is centered primarily on hamburgers, offering various sizes and numbers of patties, along with add-ons such as cheese, bacon and eggs.
Big Boy Restaurant Group, LLC, doing business as Big Boy, is an American casual dining restaurant chain headquartered in Southfield, Michigan. The Big Boy name, design aesthetic, and menu were previously licensed to a number of regional franchisees.
Culver Franchising System, LLC, doing business as Culver's, is an American fast-casual restaurant chain. The company was founded in 1984 by George, Ruth, Craig, and Lea Culver. The first location opened in Sauk City, Wisconsin, on July 18, 1984, under the name "Culver's Frozen Custard and ButterBurgers." The privately held company is headquartered in Prairie du Sac, Wisconsin. The chain operates primarily in the Midwestern United States, and has a total of 965 restaurants in 26 states as of October 21, 2024.
Sonny's BBQ is a barbecue restaurant chain founded by Floyd "Sonny" Tillman in Gainesville, Florida, in 1968. Bob Yarmuth purchased the company in 1991 and continues as the company's owner and CEO today. As of 2016, Sonny's BBQ has 113 restaurants across eight Southeastern states and is headquartered in Maitland, Florida. The restaurant specializes in Southern-style BBQ.
Freddy's, LLC, doing business as Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.
Hot 'n Now is an American fast-food restaurant based in Holt, Michigan. Founded in 1984, the chain once grew to more than 150 locations throughout the United States at its peak. Subsequently, under the ownership of PepsiCo, the chain filed for bankruptcy in 2004, and was then sold to STEN Corporation. As of April 2024, the company operates 1 location in Michigan. The majority of the chain's locations focused entirely on drive-thru service, featuring a small-footprint building with a tall, slanted roof style. Some previous locations were more traditional fast-food locations, complete with seating, and others were combined with gas stations.
Pollo Tropical is a South Florida-based restaurant chain and franchise specializing in food inspired by Latin-Caribbean and Floribbean cuisine. Founded in 1988, the chain has its headquarters in Doral, Florida, It is best known for marinated and grilled chicken and various sides including black beans and rice, mojo roast pork and more.
Five Guys Enterprises, LLC is an American fast food chain focused on hamburgers, hot dogs, and french fries. It is headquartered in Alexandria, Virginia.
Gino's Hamburgers was a fast-food restaurant chain founded in Baltimore, Maryland by Baltimore Colts defensive end Gino Marchetti and running back Alan Ameche, along with their close friends Joe Campanella, who played linebacker for six seasons for the Cleveland Browns and the Baltimore Colts and Louis Fischer, in 1957. A new group of restaurants under the Gino's name, involving some of the principals of the original chain, was started in 2010. Campanella left the group in 1963 and started his own restaurant, Rustler Steak House.
Shake Shack is an American fast casual restaurant chain based in New York City. It started out as a hot dog cart inside Madison Square Park in 2001, and its popularity steadily grew. In 2004, it received a permit to open a permanent kiosk within the park, expanding its menu from New York–style hot dogs to one with hamburgers, hot dogs, fries and its namesake milkshakes.
AmRest is a European multinational casual dining, fast-food restaurant and coffee shop operator headquartered in the Spanish capital, Madrid . The company runs more than 2300 locations, mostly franchises of KFC, Pizza Hut and Starbucks, and also Burger King until 2022, but also operates its own brands of restaurants. Apart from Spain, AmRest operates in Bulgaria, China, Croatia, Czech Republic, France, Germany, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, and others.
Sardar Biglari is an American entrepreneur and is the founder, chairman and CEO of Biglari Holdings, a holding company that trades on the New York Stock Exchange under the symbol BH. Biglari controls the Steak 'n Shake Company, First Guard Insurance, Abraxas Petroleum, Maxim, Southern Oil of Louisiana, Southern Pioneer Insurance and the Western Sizzlin' corporation, which are subsidiaries of Biglari Holdings. Biglari is also founder, chairman and CEO of Biglari Capital, the general partner to The Lion Fund.
Carl's Jr. Restaurants LLC is an American fast-food restaurant chain owned by CKE Restaurant Holdings, Inc., who also owns Hardee's, with franchisees in North and South America, Asia, Oceania, Europe, and Africa.
Dortch Enterprises (DE) is a company in the restaurant business as a Subway and Taco Bell multiunit franchise operator and formerly owned the Halo Burger chain. Dortch was only one of 38 out of the 17,000 Subway franchisees worldwide that owns 40 or more locations. The company as of August 12, 2019 has 21 Subway and 24 Taco Bell locations.
Biglari Holdings Inc. is an American holding company headquartered in San Antonio, Texas, founded by entrepreneur Sardar Biglari. Its subsidiaries include Steak 'n Shake, Maxim magazine, First Guard Insurance, Southern Pioneer Insurance, Southern Oil, Abraxas Petroleum and Western Sizzlin'.
Burger King Israel is the Israeli franchise of international fast food chain Burger King. Burger King first entered the Israeli market in 1993. It eventually closed in 2010, after the franchise owner Orgad Holdings purchased local chain Burgeranch and converted all Burger King locations in the country into Burgeranch locations. In July 2013, it was announced that Burger King was attempting to re-enter Israel. Initial discussions with its original Israeli franchise owner Yair Hasson were unsuccessful, and it finally secured re-entrance to the country by entering into a deal with a French company. The first restaurant, under the new franchise group opened in February 2016, at Rabin Square in Tel Aviv. As of 2024, there are 17 branches in the country, including 13 in Tel Aviv and its suburbs. Out of all these locations, 10 are Kosher branches.
In 2021 it teetered on the edge of bankruptcy before parent company Biglari Holdings managed to pay off a whopping $153 million in debt.
It was the fourth straight year in which the chain closed more restaurants than it opened, a period in which it shrunk its unit count by 19%.
Opening of this new Steak 'n Shake drive-in restaurant at 2660 Lafayette Road Thursday morning will mark the first appearance in Indiana of the five-state chain of restaurants. Four more are planned in the area.
Greensboro restaurant-goers can experience the flavor of a burger restaurant from the 1950s when Steak 'n Shake opens Monday at Wendover Avenue near Interstate 40... The Greensboro Steak 'n Shake is the first in North Carolina. The local franchise is owned by Steakers 'n Shakers, a group of investors from Knoxville, Tenn... There are nine restaurants in Atlanta and 20 in central Florida.
The Indiana-based restaurant Steak 'n Shake began its South Carolina expansion when its inaugural location opened at 499 Congaree Road in Greenville in February. Steak 'n Shake's second location will open in Columbia sometime this summer, followed by a Spartanburg location before the end of the year.
West Virginia has welcomed its first Steak 'n Shake restaurant, right here in Barboursville. The new store opened at 10 a.m. Monday.
C'est à Bordeaux, dans le quartier des Bassins à Flot à proximité du siège de C Discount, que Steak'n Shake a clôturé 2016 avec l'ouverture en décembre de son 8e restaurant hexagonal...
Steak'n Shake clôture l'année 2016 avec l'ouverture de son 8ème restaurant français à Bordeaux et amorce la nouvelle année avec une dizaine de nouveaux projets sur le grill.
Steak'n'Shake a ouvert début 2017 simultanément deux restaurants à Anglet et Bordeaux.