Indian Railway Catering and Tourism Corporation

Last updated

Indian Railway Catering and Tourism Corporation
Company type Public
ISIN INE335Y01012
IndustryRailways
Founded27 September 1999;
24 years ago (1999-09-27)
Headquarters
New Delhi
,
India
Area served
India
Key people
Sanjay Kumar Jain, IRAS (Chairman & MD)
ProductsRail Neer
Services
RevenueIncrease2.svg₹3,541 crore (US$440 million) (FY23) [1]
Increase2.svg₹1,354 crore (US$170 million) (FY23) [1]
Increase2.svg₹1,006 crore (US$130 million) (FY23) [1]
Owner Government of India (62.4%)
Members66 million registered users [2]  (2023)
Website www.irctc.co.in

Indian Railway Catering and Tourism Corporation (IRCTC) is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the state-owned Indian Railways. It was established in 1999 by the Government of India and operated under the administrative control of the Ministry of Railways. In 2019, it was listed on the National Stock Exchange and Bombay Stock Exchange with the Government holding a 67% ownership. As of December 2023, there are 66 million registered users with IRCTC with a daily average of 7.31 lakh tickets booked.

Contents

History

Indian Railway Catering and Tourism Corporation (IRCTC) was established on 27 September 1999, as a public sector undertaking completely owned by the Government of India through the Indian Railways. [3] In May 2008, it was classed as a Miniratna public corporation, which allowed it a certain degree of financial autonomy. [3] The company was listed on the National Stock Exchange (NSE) in 2019, following which the Government of India's holding was reduced to 87%, with the remaining shares being publicly traded. [4] [5] In December 2020, the Government of India divested another 20%, reducing its holding in the IRCTC to 67%. [6] [7] [8] In December 2022, the government dis-invested further 5% of its share, reducing its ownership to 62.4%. [9]

Services

Ticketing and information

Online ticketing for Indian Railways was introduced on 3 August 2002 through IRCTC. [10] IRCTC provides multiple channels for passengers to book tickets through website, smartphone apps and SMS. For Electronic tickets (e-tickets) booked online, IRCTC issues an electronic ticket with a reference PNR on a successful booking. [11] Electronic tickets can be used for travel along with a valid photo identification and cancellation can be done online. [11] [12] For Internet tickets (I-tickets), while the booking is done online, physical tickets are sent to the customer through post. [11] IRCTC provides train and ticketing related information to passengers through SMS. [13] As of December 2023, there are 66 million registered users with IRCTC with a daily average of 7.31 lakh tickets booked. [2]

Reserved tickets may be booked up to 120 days in advance and confirmed reservation tickets will show the passenger and fare details along with berth or seat number(s) allocated to them on the ticket. In case of no confirmed reservation, a wait-list number is assigned and wait-listed tickets get confirmed if there are cancellations of already reserved tickets. Reservation against cancellation tickets is an intermediate category between the waiting and confirmed lists in sleeper classes which allows a ticket holder to board the train and share a berth. [14] Reserved tickets can be booked by passengers who want to travel at short notice at higher fares through the Tatkal train ticket, where no refund is applicable on cancellation. [15]

In 2011, IRCTC launched a loyalty program called Shubh Yatra for frequent travelers wherein passengers could avail discounts on all tickets by paying an upfront annual subscription fee. [16] In 2012, IRCTC introduced the Rolling Deposit Scheme (RDS), a type urof closed wallet wherein customers can book tickets using money already deposited. [17] In 2013, flight and hotel booking services were added as a part of online reservation services. [18] In 2016, IRCTC launched a lighter version of its website to enable booking at low speed internet connections. [19] On 7 August 2019, IRCTC launched a payment wallet named iMudra. [20] [21] On 11 August 2021, IRCTC introduced a smart card system through which unreserved train tickets which can be bought either at railway stations or online. [22]

A food plaza run by IRCTC IRCTC Food Plaza.jpg
A food plaza run by IRCTC

Catering and hospitality

IRCTC has exclusive rights for onboard catering of food on all trains operated by the Indian Railways. Pantry cars are attached to long and medium distance trains, where food may be prepared onboard or pre-cooked meals can be served depending on the type of the train and the accommodation class. [23] IRCTC also operates food plazas, cafeterias and refreshment rooms at various railway stations. [24] In 2014, IRCTC launched e-catering services which allowed passengers to order food from private restaurants online or through phone and have it delivered to their seats. [25] [26] IRCTC also manages air-conditioned waiting lounges, retiring rooms and budget hotels at major railway stations. [27] [28] [29] IRCTC launched a bottled water brand "Rail Neer" in 2003, which is sold on trains and railway stations. [30] [31] [32]

Tourism

Maharajas' Express, a luxury train operated by IRCTC Maharajas' Express Train.jpg
Maharajas' Express, a luxury train operated by IRCTC

IRCTC operates luxury trains such as Maharajas' Express, Deccan Odyssey and other special tourist trains with varied classes. [33] These may include standard coaches, regular coaches with modifications and specially designed coaches with coupes, dedicated cabins and suites. [34] It also organizes package tours for domestic and foreign tourists. [35]

Train operations

IRCTC also operates a few express trains in co-ordination with Indian Railways. [36] In 2020, the IRCTC began operating the first private train, a Tejas Express from New Delhi to Lucknow. [37] [38] IRCTC also operates the Ahmedabad–Mumbai Central Tejas Express and Kashi Makahal Express. [39]

Criticism and controversies

In 2016, Maharashtra Police reported a potential leak of personal information relating to 10 million users registered with IRCTC. [40] IRCTC denied the leak and set up a committee consisting of officials from the IRCTC and Centre for Railway Information Systems (CRIS) to examine the report. [41] [42] [43] [44] An IRCTC official quoted that the data with IRCTC was safe and some data shared with third parties, including hotel, taxi, and food delivery services have been exposed. [45] In 2018, a security researcher reported that a free travel insurance scheme offered by IRCTC, which caused users on their app to be redirected to a third party insurer, had left the information of approximately 2 lakh passengers exposed for two years. [46] [47] IRCTC discontinued the insurance scheme and fixed the vulnerability that had left this data exposed. [48] In October 2020, passenger data of more than 9 lakh individuals surfaced in dark web with IRCTC denying the leak. [49] In the same month, IRCTC announced that it would be sharing passenger data with other public and private corporations with whom it worked. [50] In 2020, then Railway Minister Piyush Goyal stated that the government was exploring opportunities to monetize the passenger data stored with IRCTC. [51] [52]

In May 2020, the IRCTC made Aarogya Setu, an app launched by Government of India to track Covid-19 mandatory for train travel, amidst concerns about the safety of data stored with the app. [53] [54] A government official later clarified that downloading the app was optional and not mandatory after an order from the Karnataka High Court. [55]

During the 2020–2021 Indian farmers' protests, IRCTC officials used passenger e-mail data that had been provided to them to book tickets, in order to email pamphlets promoting Government welfare schemes and policies to Sikhs from Punjab. [56] IRCTC officials denied that e-mails were selectively targeted at members of the Sikh community. [57] [58]

Related Research Articles

<span class="mw-page-title-main">Rail transport in India</span> Mode of transport in India

Rail transport in India consists of primarily of passenger and freight shipments along an integrated rail network. Indian Railways (IR), a statutory body under the ownership of the Ministry of Railways of the Government of India, operates India's national railway system. It is the primary owner and operator of rail operations throughout the country including suburban rail in major metros.

<span class="mw-page-title-main">Rajdhani Express</span> Series of Express trains in India

The Rajdhani Express is a series of passenger train services in India operated by Indian Railways connecting the national capital New Delhi with the capitals or the largest cities of various states. Rajdhani, derived from the Sanskrit means "capital". Introduced in 1969, the trains are amongst the premium services operated by Indian Railways and regularly get a higher priority on the railway network.

<span class="mw-page-title-main">Indian Railways</span> Government of India statutory body

Indian Railways (IR) is a statutory body under the ownership of the Ministry of Railways of the Government of India that operates India's national railway system. As of 2023, it manages the fourth largest national railway system by size with a running track length of 104,647 km (65,025 mi) and route length of 68,426 km (42,518 mi) of which 60,451 km (37,563 mi) is electrified. With more than 1.2 million employees, it is the world's ninth-largest employer and India's second largest employer.

<span class="mw-page-title-main">Chennai Mass Rapid Transit System</span> Metropolitan elevated railway line in Chennai, India

Chennai Mass Rapid Transit System commonly referred to as Chennai MRTS is a metropolitan Mass Rapid Transit System (MRTS) in Chennai, India. It is operated by Southern Railway of the state-owned Indian Railways. Opened in 1995, it was the first elevated railway line in India. The railway line runs from Chennai beach to Velachery, covering a distance of 19.34 km (12.02 mi) with 18 stations and is integrated with the wider Chennai suburban railway network.

<span class="mw-page-title-main">Shatabdi Express</span> Series of Express day train in India

Shatabdi Express are a series of fast passenger trains operated by Indian Railways. Shatabdi Express are day trains and mostly return to their origin station the same day. The trains were first introduced in 1988 and were named 'Shatabdi', meaning 'century', to commemorate the birth centenary of India's first Prime Minister Jawaharlal Nehru. The trains run at a maximum permissible speed of 110–150 km/h (68–93 mph) with the Rani Kamalapati–New Delhi Shatabdi Express achieving the maximum permissible speed of 150 km/h (93 mph) between Tughlakabad and Bilochpura Agra.

Indian Railways coaching stock consists of various travel class passenger coaches, freight wagons apart from specialized and dedicated coaching stock for other uses. Indian Railways operates India's railway system and comes under the purview of the Ministry of Railways of Government of India. As of 2022, it operates over 8000 trains daily with a inventory of 318,196 freight wagons and 84,863 passenger coaches. The rolling stock is manufactured by five units owned by Indian Railways, four public sector units and one private company.

The Tatkal Scheme is a ticketing program established by Indian Railways. The scheme is used for booking journeys at very short notice. The Indian Railways introduced it in all forms of reserved classes on almost all trains in India. It was introduced in 1997, when Nitish Kumar was the Railway Minister of India. Bookings can be made online and offline.

<i>Maharajas Express</i> Luxury tourist train

The Maharajas' Express is a luxury tourist train owned and operated by The Indian Railway Catering and Tourism Corporation (IRCTC). It serves four routes across North-West and Central India, mainly centered on Rajasthan between the months of October and April.

<span class="mw-page-title-main">Anand Vihar Terminal railway station</span> Railway station in Delhi, India

Anand Vihar Terminal is a railway station in the Anand Vihar locality of Delhi, India. It is under the administrative control of the Delhi Division of the Northern Railway zone of the Indian Railways.

<span class="mw-page-title-main">Express trains in India</span> List of express trains of India

India has a system of express trains, operated by Indian Railways which comes under the purview of the Ministry of Railways of Government of India. As of 2023, it maintains over 108,706 km (67,547 mi) of tracks and operates nearly 3,000 express trains daily. According to the Ministry of Railways, express trains travel faster and have limited stops than ordinary passenger trains. Any passenger train with an average speed higher than 55 km/h (34 mph) is considered super-fast.

<span class="mw-page-title-main">Luxury rail trains in India</span> List of Luxury trains in India

Indian Railways (IR), Indian Railway Catering and Tourism Corporation (IRCTC) and different state governments provide a variety of luxury rail travel in India. These are:

<span class="mw-page-title-main">New Delhi railway station</span> Major railway station in the Delhi, India

New Delhi railway station is the main railway station of the Indian capital of New Delhi. Platform 1 is located at Paharganj and platform 16 opens up on to the side of Ajmeri Gate. The station is in Central Delhi, about two kilometres (1.2 mi) north of Connaught Place in New Delhi. It is one of the busiest railway stations in the country in terms of train frequency and passenger movement.

<span class="mw-page-title-main">Muzaffarpur Junction railway station</span> Railway station in Bihar

Muzaffarpur Junction railway station, station code MFP, is an A1 category railway station in the Sonpur division of East Central Railway. Muzaffarpur Junction is selected in station re-development plan with airport facilities & will be by Railway Infrastructure Development authority. Muzaffarpur Junction is located in Muzaffarpur city, the headquarters of Muzaffarpur district in the Indian state of Bihar.

<span class="mw-page-title-main">Mambalam railway station</span> Railway station in Chennai, India

Mambalam Railway Station is an NSG–3 category Indian railway station in Chennai railway division of Southern Railway zone. It is one of the railway stations in Chennai, India, on the Chennai Beach–Chengelpet section of the Chennai Suburban Railway Network. It is situated in the neighbourhoods of West Mambalam and T. Nagar, about 11 km (6.8 mi) from Chennai Beach, and has an elevation of 13 m (43 ft) above sea level.

<span class="mw-page-title-main">Suvidha Express</span> Train in India

The Suvidha Express also called as Premium Express series of trains were introduced by Indian Railways in 2014 for the 1st time which is operated in busiest routes. They were intended to follow dynamic pricing in fares similar to that of airlines contrary to the standard one fare for one class of travel generally followed by Indian Railways. Priority of Premium trains are above Superfast and Mail/Express trains like Shatabdi Express, Duronto Express and Rajdhani Express. At present only 2 services are operated as a regular service.

<span class="mw-page-title-main">Lucknow Junction–Anand Vihar Terminal Double Decker Express</span>

The 12583 / 12584 Lucknow Jn.–Anand Vihar Terminal AC Double Decker Express is an Indian Railways train running between Lucknow Junction and Anand Vihar Terminal. It is the ninth double decker train in India and is the first such service for the state of Uttar Pradesh. The train operates four days a week on Tuesdays, Thursdays, Fridays and Sundays from both ends. After Lucknow Mail, Lucknow–New Delhi AC Superfast Express, Lucknow Swarna Shatabdi Express and Gomti Express, it is the fifth dedicated train service between the national capital and the state capital of Uttar Pradesh. The other train service is by IRCTC by the name of Lucknow - New Delhi Tejas Express.

The Indian Government is undertaking several initiatives to upgrade its aging railway infrastructure and enhance its quality of service. The Railway Ministry has announced plans to invest ₹5,400,000 crore to upgrade the railways by 2030. Upgrades include 100% electrification of railways, upgrading existing lines with more facilities and higher speeds, expansion of new lines, upgrading railway stations, introducing and eventually developing a large high-speed train network interconnecting major cities in different parts of India and development of various dedicated freight corridors to cut down cargo costs within the country.

<span class="mw-page-title-main">Tejas Express</span> Series of Indian Semi-high speed train

The Tejas Express is a semi-high speed fully air-conditioned train introduced by Indian Railways. It features modern onboard facilities with doors which are operated automatically. Tejas means "sharpness", "lustre", or "brilliance" in many Indian languages. It is one of 3 semi-high speed trains running in India, the others being the Vande Bharat Express and the Gatimaan Express.

<i>Lucknow–New Delhi Tejas Express</i>

Lucknow–New Delhi Tejas Express is one of India's semi-high speed full AC Tejas Express fleet introduced by Indian Railways connecting New Delhi in Delhi and Lucknow Junction in Uttar Pradesh. The train started its operations on 4 October 2019, on the occasion of Navaratris. It is the fastest train between Lucknow and Delhi and vice versa after the newly recently launched Anand Vihar Terminal-Ayodhya Cantonment Vande Bharat Express.

The 82901 / 82902 Ahmedabad–Mumbai Central Tejas Express is a train on the Ahmedabad–Mumbai route. It is a semi-high speed, fully air-conditioned train Introduced by Indian Railways connecting Ahmedabad to Mumbai along with six stations named Nadiad, Vadodara, Bharuch, Surat, Vapi, and Borivali. This train started running from 19 January 2020. The fare of the train will be dynamic.

References

  1. 1 2 3 "IRCTC Q4 Results: Profit jumps 30% YoY to Rs 279 cr; final dividend declared at Rs 2/share". The Economic Times. Archived from the original on 31 May 2023. Retrieved 31 May 2023.
  2. 1 2 "IRCTC ad with us". IRCTC. Retrieved 1 January 2024.
  3. 1 2 "Indian Railway Catering & Tourism Corporation Limited". Business Standard. Retrieved 1 August 2023.
  4. ↑ "IRCTC IPO off to a strong start, subscribed 81% amid strong demand from retail on Day 1". Moneycontrol. 30 September 2019. Archived from the original on 1 October 2019. Retrieved 1 October 2019.
  5. ↑ Narayanan, KS Badri (3 October 2019). "With an oversubscription of 112 times, IRCTC's stock offer is a showstopper". Business Line. Archived from the original on 17 October 2019. Retrieved 18 December 2020.
  6. ↑ "IRCTC Offer For Sale Successful, Government Prunes Stake By 20%". NDTV. 13 December 2020. Archived from the original on 20 December 2020. Retrieved 18 December 2020.
  7. ↑ Kaur, Avneet (16 December 2020). "11% down in a week, IRCTC share to come down after OFS share allotment: Analysts". mint. Archived from the original on 16 December 2020. Retrieved 18 December 2020.
  8. ↑ "Centre launches IRCTC share offer to raise Rs 4,374 crore". The Indian Express. 11 December 2020. Archived from the original on 11 December 2020. Retrieved 18 December 2020.
  9. ↑ "Govt to sell 5% of its holding in IRCTC; OFS begins today". The Hindu. 15 December 2022. Retrieved 1 December 2023.
  10. ↑ "About IRCTC". IRCTC. Retrieved 1 December 2023.
  11. 1 2 3 "E ticket and I ticket". Indian Railways. Retrieved 1 January 2024.
  12. ↑ Provision for carrying proof (PDF) (Report). Indian Railways. Retrieved 1 December 2023.
  13. ↑ "Now get SMS delay alerts at halt stations; service extended to 1,104 more trains". The Economic Times. 3 June 2018. Archived from the original on 10 April 2018. Retrieved 9 April 2018.
  14. ↑ "Indian Railways Reservation Rules: 5 Things To Know About Waitlisted Tickets". NDTV. 30 May 2018. Retrieved 1 December 2023.
  15. ↑ "Tatkal Ticket Booking: Charges, timings, cancellation and more". The Times of India. 2 March 2018. Archived from the original on 12 June 2018. Retrieved 1 December 2023.
  16. ↑ "IRCTC launches scheme for frequent travellers". The Times of India. 8 July 2011. ISSN   0971-8257. Archived from the original on 24 June 2023. Retrieved 23 June 2023.
  17. ↑ "IRCTC to launch 'Rolling Deposit Scheme' for e-ticket". The Economic Times. 28 August 2012. Retrieved 23 September 2013.
  18. ↑ "IRCTC website gets 4x faster". Archived from the original on 11 September 2013. Retrieved 31 August 2013.
  19. ↑ "IRCTC Lite Version For Tatkal Launched". IRCTC. 28 May 2016. Archived from the original on 6 August 2017. Retrieved 15 May 2017.
  20. ↑ "IRCTC iMudra payment wallet: Here's everything you need to know". www.timesnownews.com. 6 August 2019. Archived from the original on 6 August 2019. Retrieved 12 March 2020.
  21. ↑ "IRCTC launches iMudra wallet to provide you hassle-free payment experience". Zee Business. 7 August 2019. Archived from the original on 15 May 2021. Retrieved 12 March 2020.
  22. ↑ "IRCTC Latest News: Now You Can Easily Recharge Smart Cards To Get Unreserved Train Tickets". India News. 11 August 2021. Archived from the original on 20 August 2021. Retrieved 20 August 2021.
  23. ↑ Pantry car equipment (PDF) (Report). Indian Railways. Retrieved 1 December 2023.
  24. ↑ "IRCTC orders closure of all onboard catering services in mail, express trains from Mar 22". The Economic Times. Archived from the original on 12 August 2021. Retrieved 12 August 2021.
  25. ↑ "IRCTC to resume e-catering services in phases from February". Hindustan Times. 22 January 2021. Archived from the original on 12 August 2021. Retrieved 12 August 2021.
  26. ↑ eCatering, IRCTC. "Authorized eCatering IRCTC Partners for Food delivery in train". IRCTC. Retrieved 2 November 2023.
  27. ↑ "IRCTC Railway Retiring Room Booking Online". PNRStatusIRCTC.in. IRCTC. 7 March 2023. Archived from the original on 9 March 2023. Retrieved 9 March 2023.
  28. ↑ G, Jasjeev (26 February 2018). "New Delhi Railway station: Luxury at railway station you may not know of". The Times of India. Archived from the original on 30 August 2021. Retrieved 30 August 2021.
  29. ↑ "Rly give permission to zonal divisions to decide on reopening of retiring rooms". mint. 3 March 2021. Archived from the original on 30 August 2021. Retrieved 30 August 2021.
  30. ↑ Arora, Rajat (23 May 2018). "Indian Railways | Rail Neer: Railways may put Rs 1k crore into 11 new Rail Neer bottling units". The Economic Times. Archived from the original on 20 August 2021. Retrieved 20 August 2021.
  31. ↑ "Can Rail Neer Be The Ace In The Pack For IRCTC As It Navigates Coronavirus Turbulence?". Moneycontrol. Archived from the original on 20 August 2021. Retrieved 20 August 2021.
  32. ↑ "Railways' bottled water plant goes on stream". The Times of India. 6 May 2003. ISSN   0971-8257 . Retrieved 25 October 2023.
  33. ↑ "Great Rail Journeys". The Daily Telegraph . Retrieved 4 April 2018.
  34. ↑ "About us, Golden chariot". Indian Railways. Retrieved 1 December 2023.
  35. ↑ "5 most luxurious trains in India". India Today. Archived from the original on 11 February 2023. Retrieved 23 June 2023.
  36. ↑ Ramachandran, L. L.; Radhakrishan Pillai, R.; Sebastian, M. P. (2018). Indian Railway Catering and Tourism Corporation Limited (IRCTC): Scaling Beyond Ticketing. London: Indian Institute of Management, Kozhikode. doi:10.4135/9781529709032. ISBN   978-1-5297-0903-2.
  37. ↑ "IRCTC's 'private' Tejas Express to resume services from October 17". The Indian Express. 7 October 2020. Archived from the original on 24 October 2020. Retrieved 18 December 2020.
  38. ↑ "Railways' first private train sees strong bookings. Delhi-Lucknow Tejas features". Mint. 23 September 2019. Archived from the original on 24 September 2019. Retrieved 25 September 2019.
  39. ↑ Saluja, Nishtha. "Tejas Express: Railways Minister Piyush Goyal to flag off India's second private train on Friday". The Economic Times. Archived from the original on 21 May 2021. Retrieved 21 May 2021.
  40. ↑ Mehta, Manthank (5 May 2016). "IRCTC website hacked, information of lakhs feared stolen". The Times of India. Archived from the original on 13 August 2022. Retrieved 14 December 2020.
  41. ↑ "IRCTC denies data theft reports, sets up probe panel". The Indian Express. 6 May 2016. Archived from the original on 8 November 2020. Retrieved 14 December 2020.
  42. ↑ "IRCTC Data Not Leaked, Everything Safe: Officials". NDTV. Archived from the original on 25 August 2019. Retrieved 14 December 2020.
  43. ↑ "IRCTC hacking: Railways claims no leakage of 'sensitive' data". The Hindu. 5 May 2016. Archived from the original on 11 April 2021. Retrieved 14 December 2020.
  44. ↑ "IRCTC denies website hack, says everything is safe and secure". The Economic Times. Archived from the original on 4 October 2022. Retrieved 14 December 2020.
  45. ↑ "Leaked data is not ours, claims IRCTC". Governance Now. 6 May 2016. Archived from the original on 25 September 2020. Retrieved 14 December 2020.
  46. ↑ "Did IRCTC bug leave 2 lakh passengers' information exposed to hackers for 2 years?". Business Today. 12 November 2018. Archived from the original on 21 June 2021. Retrieved 14 December 2020.
  47. ↑ "How a free travel insurance offer on the Indian Railways website left data of 200,000 passengers exposed to hackers for two years". Business Insider. Archived from the original on 24 May 2022. Retrieved 14 December 2020.
  48. ↑ Christopher, Nilesh. "IRCTC wakes up after 2 years to fix its security bug". The Economic Times. Archived from the original on 13 May 2019. Retrieved 14 December 2020.
  49. ↑ "User data of more than 900,000 leaked from IRCTC last year, resurfaces on dark web". Hindustan Times . 16 October 2020. Archived from the original on 13 January 2021. Retrieved 14 December 2020.
  50. ↑ "IRCTC may let outside entities access your data now". The New Indian Express . Archived from the original on 9 November 2020. Retrieved 14 December 2020.
  51. ↑ "Indian Railways: Would you like railways to sell your personal data to a private company?". The Economic Times . Archived from the original on 27 August 2022. Retrieved 14 December 2020.
  52. ↑ "Threat to privacy: Is your data with IRCTC safe? Former railway minister Dinesh Trivedi has this to say". The Financial Express. 8 August 2018. Archived from the original on 8 August 2018. Retrieved 21 December 2020.
  53. ↑ "Amid data privacy issues Indian Railways makes Aarogya Setu mandatory for passengers". The Statesman. 12 May 2020. Archived from the original on 29 September 2020. Retrieved 14 December 2020.
  54. ↑ "Indian Railways makes Aarogya Setu app mandatory for train travel". The Times of India. 14 December 2023. Retrieved 1 December 2023.
  55. ↑ Plumber, Mustafa (12 June 2020). "Aargoya Setu Installation Not Mandatory For Travel By Air, Rail: Centre Tells Karnataka HC". Livelaw. Archived from the original on 1 December 2020. Retrieved 14 December 2020.
  56. ↑ "Amid protest, Centre reaches out to Sikhs by email through IRCTC". The Times of India. 14 December 2023. Retrieved 14 December 2023.
  57. ↑ "IRCTC sends out nearly 2 crore emails in 5 days highlighting Modi's relationship with Sikh community". The Indian Express . 13 December 2020. Archived from the original on 14 December 2020. Retrieved 14 December 2020.
  58. ↑ "IRCTC sends nearly 2 crore emails in 5 days flagging Narendra Modi's relationship with Sikhs". The Hindu . PTI. 13 December 2020. ISSN   0971-751X. Archived from the original on 14 December 2020. Retrieved 14 December 2020.
This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.