| |||||||
Founded | 15 October 1932 (as Tata Airlines) | ||||||
---|---|---|---|---|---|---|---|
Commenced operations | 29 July 1946 [2] | ||||||
Hubs | Delhi | ||||||
Secondary hubs | |||||||
Focus cities | |||||||
Frequent-flyer program | Maharaja Club | ||||||
Alliance | Star Alliance | ||||||
Subsidiaries | |||||||
Fleet size | 210 | ||||||
Destinations | 84 | ||||||
Parent company | Air India Limited | ||||||
Headquarters | Gurgaon, Haryana, India | ||||||
Key people | |||||||
Founder | J. R. D. Tata | ||||||
Revenue | ₹ 38,812 crore (US$4.7 billion) (FY 2024) [3] | ||||||
Profit | ₹−4,444 crore (US$−530 million) (FY 2024) [3] | ||||||
Website | www |
Air India is the flag carrier airline of India. It is owned by Air India Limited, a Tata Group enterprise and operates a fleet of Airbus and Boeing aircraft serving 102 domestic and international destinations. It is headquartered in Gurugram. The airline has its main hub at Indira Gandhi International Airport in Delhi, and secondary hubs at Kempegowda International Airport in Bangalore and Chhatrapati Shivaji Maharaj International Airport in Mumbai, alongside several focus cities across India. As of July 2023, the airline is the second-largest airline in India in terms of passengers carried, after IndiGo. Air India became the 27th member of Star Alliance on 11 July 2014.
The airline was founded by J. R. D. Tata as Tata Airlines in 1932; Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India. [4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 2000–01, attempts were made to privatise Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022. [5]
Air India also operates flights to domestic and Asian destinations through its subsidiary Air India Express. Air India operates a mix of narrow body aircraft such as the Airbus A320 family and Boeing 737 used for most domestic and short-haul international routes and wide body aircraft such as the Airbus A350, Boeing 777 and Boeing 787 aircraft for long haul international routes. Air India's mascot is the Maharajah (Emperor) and the erstwhile logo consisted of a flying swan with the wheel of Konark inside it, before being replaced by a new logo inspired by the airline's Jharokha window pattern in 2023.
Air India had its origin in Tata Sons, founded by J. R. D. Tata, an Indian aviator and business tycoon. [6] In April 1932, Tata won a contract to carry mail for Imperial Airways and the aviation department of Tata Sons was formed with two single-engine de Havilland Puss Moths. On 15 October 1932, Tata flew a Puss Moth carrying air mail from Karachi to Bombay (currently Mumbai) and the aircraft continued to Madras (currently Chennai) piloted by Nevill Vintcent, a former Royal Air Force pilot and friend of Tata. [7] The airline fleet consisted of a Puss Moth aircraft and a Leopard Moth. [8] [9] Initial service included weekly airmail service between Karachi and Madras via Ahmedabad and Bombay. In its first year of operation, the airline flew 160,000 miles (260,000 km), carrying 155 passengers and 9.72 tonnes (10.71 tons) of mail and made a profit of ₹60,000 (US$720). [10] [11] Later, the airline launched a domestic flight from Bombay to Trivandrum with a six-seater Miles Merlin. [12] In 1938, it was re-christened as Tata Air Services and later as Tata Airlines. Delhi and Colombo were added to the destinations in 1938. [7] During the Second World War, the airline helped the Royal Air Force with troop movements, shipping of supplies, rescue of refugees and maintenance of planes. [7]
After World War II, regular commercial service was restored in India and Tata Airlines became a public limited company on 29 July 1946 under the name Air India. [2] After the Indian independence in 1947, 49% of the airline was acquired by the Government of India in 1948. [13] On 8 June 1948, a Lockheed Constellation L-749A named Malabar Princess (registered VT-CQP) took off from Bombay bound for London Heathrow marking the airline's first international flight. [7] In 1953, the Government of India passed the Air Corporations Act and purchased a majority stake in the carrier from Tata Sons though its founder J. R. D. Tata would continue as chairman until 1977. [14] The company was renamed as Air India International Limited and the domestic services were transferred to Indian Airlines as a part of restructuring. [15] From 1948 to 1950, the airline introduced services to Nairobi in Africa and to major European destinations Rome, Paris and Düsseldorf. [16] The airline took delivery of its first Lockheed Constellation L-1049 named Rani of Jhansi (registered VT-DGL) and inaugurated services to Bangkok, Hong Kong, Tokyo and Singapore. [16]
On 21 February 1960, Air India International inducted its first Boeing 707–420 named Gauri Shankar (registered VT-DJJ), thereby becoming the first Asian airline to induct a jet aircraft in its fleet. [17] [18] The airline inaugurated services to New York on 14 May 1960. [16] On 8 June 1962, the airline's name was officially truncated to Air India [2] and on 11 June 1962, Air India became the world's first all-jet airline.
In 1971, the airline took delivery of its first Boeing 747-200B named Emperor Ashoka (registered VT-EBD) [19] and introduced a new Palace in the Sky livery and branding. The airline operated 11 Boeing 747-200 in total. In 1986, Air India took delivery of its first Airbus A310-300 and in 1988, the airline took delivery of Boeing 747-300M. [16] In 1993, Air India took delivery of a Boeing 747-400 named Konark (registered VT-ESM) and operated the first non-stop flight between New York and Delhi. [20]
In 2000–01, attempts were made to re-privatize Air India. [21] [22] [23] [24] In 2000, Air India introduced services to Shanghai, China. On 23 May 2001, the Ministry of Civil Aviation charged Michael Mascarenhas, the then-managing director, with corruption. According to the ministry reports, the airline lost approximately ₹570 million (US$6.8 million) because of extra commissions that Mascarenhas sanctioned and he was later suspended from the airline. [25] In May 2004, Air India launched a wholly owned low cost subsidiary called Air-India Express connecting cities in India with the Middle East and Southeast Asia. Until 2007, Air India mainly operated on international long-haul routes while Indian Airlines operated on domestic and international short-haul routes. In 2007, Air India and Indian Airlines were merged under Air India Limited [26] and the airline took delivery of its first Boeing 777 aircraft. [16] The airline was invited to be a part of the Star Alliance in 2007. [27]
The combined losses for Air India and Indian Airlines in 2006–07 were ₹7.7 billion (US$92 million) and after the merger, it went up to ₹72 billion (US$860 million) by March 2009. [28] [29] In July 2009, State Bank of India was appointed to prepare a road map for the recovery of the airline. [30] The carrier sold three Airbus A300 and one Boeing 747-300M in March 2009 for $18.75 million to finance the debt. [31] By March 2011, Air India had accumulated a debt of ₹426 billion (US$5.1 billion) and an operating loss of ₹220 billion (US$2.6 billion), and was seeking ₹429 billion (US$5.1 billion) from the government. [32] [33] A report by the Comptroller and Auditor General blamed the decision to buy 111 new planes and the ill-timed merger with Indian Airlines for the poor financial situation. [34] [35] In August 2011, the invitation to join Star Alliance was suspended as a result of its failure to meet the minimum standards for the membership. [36] [37] The government pumped ₹32 billion (US$380 million) into Air India in March 2012. [38] [39]
On 1 March 2009, Air India made Frankfurt Airport its international hub for onward connections to the United States from India. However, the airline shut down the Frankfurt hub on 30 October 2010 because of high operating costs. [40] In 2010, financially less lucrative routes were terminated and the airline planned to open a new hub for its international flights at Dubai. [41] In 2012, a study commissioned by the Corporate Affairs Ministry recommended that Air India should be partly privatised. [42] In May 2012, the carrier invited offers from banks to raise $800 million via external commercial borrowing and bridge financing. [43] In May 2012, the airline was fined $80,000 by the US Transportation Department for failing to post customer service and tarmac delay contingency plans on its website and adequately inform passengers about its optional fees. [44]
In 2013, the then-Civil Aviation Minister Ajit Singh stated privatisation was the key to the airline's survival. [45] However, the opposition led by the BJP and the CPI(M) slammed the government. [46] In 2013, the Indian government planned to delay equity infusion of ₹300 billion (US$3.6 billion) that was slated to be infused into the airline slowly over eight years. [47] In January 2013, Air India cleared a part of its pending dues through funds raised by selling and leasing back the newly acquired Boeing 787 Dreamliners. [48] [49] In March 2013, the airline posted its first positive EBITDA after almost six years and 20% growth in its operating revenue since the previous financial year. [50] [51] Air India Limited split its engineering and cargo businesses into two separate subsidiaries, Air India Engineering Services Limited (AIESL) and Air India Transport Services Limited (AITSL) in 2013. [52] [53] In December 2013, the airline appointed veteran pilot SPS Puri as its head of operations. The appointment was criticised by the Air India pilots union as Puri allegedly has multiple violations to his name. [54]
Air India became the 27th member of Star Alliance on 11 July 2014. [55] [56] In August 2015, it signed an agreement with Citibank and State Bank of India to raise $300 million in external commercial borrowing to meet working capital requirements. [57] For FY 2014–15, its revenue, operating loss and net loss were ₹198 billion (US$2.4 billion), ₹2.171 billion (US$26 million) and ₹5.41 billion (US$65 million) compared FY 2011–12, which were ₹147 billion (US$1.8 billion), ₹5.138 billion (US$62 million) and ₹7.55 billion (US$90 million). [58] As of February 2016, Air India is the third largest carrier in India, after IndiGo and Jet Airways with a market share of 15.4%. [59] [60] [61] [62]
On 28 June 2017, the Government of India approved the privatisation of Air India and set up a committee to decide the details. [63] In March 2018, the Government issued an Expression of Interest (EOI) to sell a 76% stake in Air India, along with low-cost airline Air India Express, and a 50% stake in AISATS, a ground handling joint venture with Singapore Airport Terminal Services (SATS). According to the EOI, the new owner would have to take on a debt of ₹33,392 crore (US$4.0 billion) and a bid would have to be submitted by mid-May as the Government wanted to complete the selling process by the end of 2018. [64] However, no private firms showed any interest to buy a share in the debt-laden airline. [65]
Having failed to sell off a majority stake in the airline, the Government decided to completely exit the airline and invited fresh EOIs on 27 January 2020. In order to attract bidders this time, the government reduced the debt burden on Air India by moving nearly ₹30,000 crore (US$3.6 billion) of the company's debts and liabilities to a Special Purpose Vehicle (SPV). [66] [67] In view of the prevailing situation arising out of COVID-19, the last date for submission of interest was extended multiple times and the Government eventually received EOIs from seven parties by December 2020. [68] Five of these parties were disqualified and the Government invited financial bids for Air India from the two qualified parties in September 2021. [69]
In September 2021, Spice Jet's Ajay Singh-led consortium and Tata Sons submitted their financial bids for Air India. [70] On 8 October 2021, Air India along with its low cost carrier Air India Express and fifty per cent of AISATS, a ground handling company, were sold for ₹18,000 crore (US$2.2 billion) to Tata Group. [71] [72] On 27 January 2022, the airline was officially handed over to Tata Group. [73] On 14 February 2022, after its re-privatization, the airline appointed İlker Aycı, former chairman of Turkish Airlines as its new CEO and managing director to take charge on or before 1 April 2022 which did not materialize. [74] [75] In March 2022, Natarajan Chandrasekaran, the chairman of Tata Sons was appointed as the chairman of the airline and in May 2022, Campbell Wilson was announced as the CEO and MD. [76] [77]
After the airline's acquisition, Tata Group began discussion on bringing the other airlines including Vistara and AirAsia India where it held a stake under a unified umbrella. In November 2022, Air India acquired AirAsia's stake in AirAsia India, renamed it into AIX Connect and announced plans to merge it with Air India Express. [78] On 29 November 2022, Air India announced the merger with Vistara by March 2024 with Singapore Airlines which owns a 49% stake in Vistara getting a 25% stake in the newly formed airline. [79] Vistara brand would be discontinued post the merger and the brand will operate under the Air India name. [80] [81] The National Company Law Tribunal approved the merger between Air India and Vistara on 6 June 2024, followed by Singapore Airlines' FDI approval by the Indian government on 30 August 2024. [82] [83] [84] [85] [86] On 12 November 2024, the merger between Vistara and Air India was completed. [87]
On 15 September 2022, the Tata Group announced Vihaan, a five-year transformation goal aimed at restructuring and transforming Air India in phases. [88] [89] [90] As part of the plan, Air India announced flights to additional international destinations. [91] [92] The route expansion was supported by improving air-worthiness of existing fleet and leasing aircraft from other airlines. [93] [94] [95] On 14 February 2023, Air India announced an order for 470 aircraft consisting of including 250 from Airbus and 220 from Boeing at a cost of US$70 billion, which set the record for the world's largest aircraft order at the time. [96] On 10 August 2023, the airline announced a rebranding exercise named "Vista" with a new livery and logo. [97] [98] On 1 January 2024, Air India announced that it will begin operating its first Airbus A350 aircraft on domestic routes from 22 January 2024 before expanding to international destinations. [99]
As of July 2024, Air India is "consolidating its cargo operations" and plans to start a separate entity or a subsidiary like Air India Cargo to handle cargo operations with dedicated freighters. There has been a 30% increase in cargo revenues of Air India Group in FY22-24. The cargo volume is expected to increase to 2.5 million tonnes by 2027. Air India is also developing a "mother software" to handle cargo data and revenue management. The airline is streamlining its cargo operations for optimisation of cargo handling. The airline has initiated a programme to "onboard, engage and expand with regional, national and global customers". [100]
In September 2024, Air India announced a $400 million refurbishment programme to modernize 67 of its older aircraft. The programme will commence with the overhaul of 27 narrow-body Airbus A320neo planes, followed by 40 wide-body Boeing aircraft. [101] [102]
The key trends of Air India are (as of the financial year ending 31 March [103] ):
Year | Revenue (₹Cr) [104] | Net profit (₹Cr) [104] | Number of passengers (mn) | Passenger load factor (%) | Freight carried (000 tonnes) | Fleet size [105] | Reference |
---|---|---|---|---|---|---|---|
2015-16 | 20,610 | −3,836 | 18.0 | 75.6 | 192 | 135 | [106] |
2016-17 | 22,177 | −6,281 | 19.1 | 76.3 | 196 | 136 | [106] [107] |
2017-18 | 23,003 | −5,337 | 21.1 | 80.0 | 204 | 158 | [108] [109] |
2018-19 | 26,487 | −8,556 | 22.1 | 79.0 | 240 | 171 | [110] |
2019-20 | 28,524 | −7,982 | 22.5 | 79.8 | 221 | 127 | [110] |
2020-21 | 12,104 | −7,083 | 6.3 | 68.4 | 74.9 | 124 | [111] |
2021-22 | 19,815 | −9,591 | 11.5 | 73.5 | 169 | 165 | [112] |
2022-23 | 31,377 | −11,388 | 18.5 | 81.9 | 175 | 127 | [113] |
2023-24 | 38,812 | − 4,444 | 137 |
Air India Limited is headquartered in Gurgaon, Haryana, [114] in Sector 16. Its head office is in 180,000 square feet (17,000 m2) of leased space on the ground floor and floors 1-6 in Block 5 in the Vatika One-on-One complex, and the lease began on 29 September 2023. [115] Air India Express, since 2024, occupies space in the same complex. [116]
Air India moved its headquarters from Air India Building, Mumbai to Delhi in 2013. The former Mumbai headquarters is a 23-story tower on Marine Drive and was one of the targets of the 1993 Bombay bombings. [117] [118] It then occupied Indian Airlines House, New Delhi. [117] [119] In 2023, Air India moved its headquarters to Gurgaon in the National Capital Region. [120]
Air India Express began operations on 29 April 2005 and was initially owned by Air India Charters and operates flights from South India to the Middle East and Southeast Asia. [121] [122] In November 2022, Air India acquired AirAsia's stake in AirAsia India, renamed it into AIX Connect and announced plans to merge it with Air India Express. [123]
Air India became the first Asian airline to operate freighters when Air India Cargo was set up in 1954 and started its freighter operations with a Douglas DC-3 aircraft. [16] Air India Cargo ended freighter aircraft operations in early 2012. [124]
Alliance Air was a wholly owned subsidiary of Indian Airlines established on 1 April 1996. It started operations on 21 June 1996. It was renamed Air India Regional after the merger between Air India and Indian Airlines. [125] It was renamed back to Alliance Air in 2017 and ceased being a subsidiary of Air India in April 2022 when the Government of India sold Air India to the Tata Group. [126]
Air India's mascot is the Maharajah ( high king ). [127] [128] It was created by Bobby Kooka, the then-commercial director of Air India, and Umesh Rao, an artist with J. Walter Thompson Limited in 1946. [129] Kooka stated that, "We call him a Maharajah for want of a better description. But his blood isn't blue. He may look like royalty, but he isn't royal". [130] Air India adopted the Maharajah as its mascot in 1946. It was used in promoting it although initially designed only for the airline's memo-pads. [131] The Maharajah was given a makeover in 2015 and the brand is represented by a younger version. [132] In 2023, the Maharajah was given a makeover and was revealed that the mascot would only be used in certain aspects of the airline like the premium lounges and crockery. [133]
Air India's colour scheme is red and white. The aircraft was painted white with red palace-style carvings on the outside of the windows and the airline's name written in red. The name is written in Hindi on the port side fuselage and in English on the port side tail. On the starboard side, the name is written in English on the fuselage, and in Hindi on the tail. [134] The window scheme was designed in line with the slogan Your Palace in the Sky. [16] The aircraft was earlier named after Indian kings and landmarks. In 1989, to supplement its Flying Palace livery, Air India introduced a new livery that included a metallic gold spinning wheel on a deep red-coloured tail and a Boeing 747, Rajendra Chola, was the first aircraft to be painted in the new colours. [16]
The first logo of Air India was a centaur, a stylised version of Sagittarius shooting an arrow in a circle representing the wheel of Konark. The logo chosen by founder J. R. D. Tata was introduced in 1948 and represented the airline until 2007. [135] On 22 May 2007, Air India and Indian Airlines unveiled their new livery consisting of a Flying Swan with the wheel of Konark placed inside it. The flying swan was morphed from the centaur logo and the chakra was derived from Indian's erstwhile logo. [136] On 15 May 2007, Air India refreshed its livery, making the Rajasthani arches along the windows slightly smaller, extending a stylised line from the tail of the aircraft to the nose and painting the underbelly red. The new logo features on the tail and the engine covers with red and orange lines running parallel to each other from the front door to the rear door. [128]
After the airline's acquisition by the Tata Group, the airline revealed its brand new logo and livery on 10 August 2023. [137] [138] The new livery features a palette of deep red, aubergine, and gold with chakra pattern and the new logo is inspired by the airline's Jharokha window pattern. [139] In December 2023, the airline unveiled new uniforms for its crew and rolled out its new identity with an Airbus A350-900, the first aircraft to be re-branded. [140] [141] [142]
Air India maintained a collection of Indian art from 1956 comprising works of important Indian artists and photographers, sculptures, wood carvings, glass paintings, rare textiles etc. [143] The artworks were often sent to be hung in Air India booking offices around the world and used in promotional material. [143] In 1967, the company commissioned ashtrays from Salvador Dalí and gifted an elephant calf as payment. [144] In 2010, a plan to establish a museum from the collection was stalled and the artworks reside in a building in Nariman Point, Mumbai. [143] Air India organized the first ever exhibition of these art at the National Gallery of Modern Art in Delhi, titled Air India Salutes Indian Masters in 2013. [145] Following a memorandum of understanding agreed between the airline and the Ministry of Culture, the art collection was transferred to the National Gallery of Modern Art (NGMA) in Mumbai in January 2023. [146] The art was put up for exhibition titled Maharaja's Treasure: Select Works of Art from the Famed Air India Collection. [147] [148]
As of April 2024 [update] , Air India flies to a total of 84 destinations, including 44 domestic destinations and 40 international destinations in 37 countries across five continents around the world. [149] Its primary hub is located at Indira Gandhi International Airport, New Delhi, and it has secondary hubs at Kempegowda International Airport, Bangalore and Chhatrapati Shivaji Maharaj International Airport, Mumbai. [150] Air India operates some of the world's longest non-stop flights. [151]
Air India became the 27th member of Star Alliance on 11 July 2014. [55] [56]
Air India has codeshare agreements with the following airlines: [152]
As of August 2024 [update] , Air India operates a fleet of 210 aircraft, both narrowbody and widebody aircraft with a fleet composed of Airbus A319, A320, A320neo, A321, A321neo, A350 as well as the Boeing 777 and Boeing 787. [157]
In 1932, Air India started operations with De Havilland Puss Moth. On 21 February 1960, Air India International inducted its first Boeing 707–420 named Gauri Shankar (registered VT-DJJ), thereby becoming the first Asian airline to induct a jet aircraft in its fleet. [17] In 1971, the airline took delivery of its first Boeing 747-200B named Emperor Ashoka (registered VT-EBD) [19] In 1986, Air India took delivery of its first Airbus A310-300. [16] On 4 August 1993, Air India took the delivery of its first Boeing 747-400 named Konark (registered VT-ESM) [20] [ failed verification ] In 1989, Indian Airlines introduced the Airbus A320-200 aircraft, which Air India now uses to operate both domestic and international short haul flights. [16] In 2005, Indian Airlines introduced the smaller A319, which is now used mainly on domestic and regional routes. [16] After the merger in 2007, Air India inducted the A321, to operate mainly on international short-haul routes and leased the Airbus A330s to operate on medium-long haul international routes. The airline's first Boeing 777-200LR aircraft was delivered on 26 July 2007, which was named Andhra Pradesh.[ citation needed ] Air India received its first Boeing 777-300ER aircraft on 9 October 2007 and the aircraft was named as Bihar.[ citation needed ] Air India received its first Boeing 787 dreamliner aircraft on 6 September 2012 and commenced flights on 19 September 2012. [158]
Air India One is the call sign of any Air India aircraft carrying the prime minister, president or the vice-president. [159] [160] [161] Though the call-sign of Air India is used, these flights are operated on customized Boeing 777-300ER aircraft owned by Indian Air Force and maintained by Air India on a special contract. [162]
As a part of the financial restructuring, Air India sold five of its eight Boeing 777-200LR aircraft to Etihad Airways in December 2013. According to the airline, plans for introducing ultra-long flights with service to Seattle, San Francisco and Los Angeles were cancelled due to factors like high fuel prices and weak demand. [163] In April 2014, the airline decided to sell its remaining three Boeing 777-200LRs as well, citing higher operating costs. [164] On 24 April 2014, Air India issued a tender for leasing 14 Airbus A320 aircraft for up to six years, to strengthen its domestic network. [165] By April 2024, Air India has sold four of its last remaining Boeing 747-400 jumbo jets US company AerSale. Two will be converted into freighters and two will be scrapped. [166] Air India is also planning to establish a dedicated subsidiary for cargo operations with dedicated freighters. [100]
On 11 January 2006, Air India announced an order for 68 jets – 8 Boeing 777-200LR, 15 Boeing 777-300ER, 18 Boeing 737-800 and 27 Boeing 787-8 Dreamliners. The 18 Boeing 737s ordered were later transferred to Air India Express and Air India took delivery of the Dreamliners. [167]
On 14 February 2023, Air India announced an order for 470 aircraft with Airbus and Boeing consisting of 210 A320neo family, 40 A350, 190 737 MAX, 20 787-9, and 10 777-9 aircraft for US$70 billion with deliveries beginning late 2023. [96] This order was expanded on 5 September 2024 with 75 A320neo family and 10 A350 aircraft, converted from options. [168] [169]
The Boeing 777-200LRs/777-300ERs that have operated with Air India since before its privatization have a three-class configuration with first, business, and economy class. [170] These include the carrier's older, 2-3-2 business class cabins and 3-3-3 economy class cabins. Following privatisation, Air India began operating ex-Delta 777-200LRs on certain routes to North America, which allowed for the airline to introduce Premium Economy (using Delta's Premium Select product). [171] The introduction of ex-Etihad 777-300ERs on routes to London-Heathrow [ citation needed ] introduced a third product type within the carrier's fleet (though Premium Economy product is still limited to the ex-Delta 777s).
Air India's Boeing 787 Dreamliners have a similar product to its older 777s but do not have first class, opting for a two-class configuration with a 2-2-2 business class and economy class.
In January 2024, the airline introduced its first Airbus A350 on select domestic services. [172]
Within its A320ceo fleet, which primarily serves domestic and regional international services, only business and economy class are offered, [173] with some aircraft, including newly delivered A320/321neo aircraft having only economy class. [173]
Air India's widebody fleet is equipped with personal on-demand in-flight entertainment systems on which passengers can choose from available content. This varies from the Thales i5000 on the legacy 777 product, the Thales i8000 on the 787-8s, to the Panasonic eX3 on the A350-900 and ex-Delta 777-200LRs. [174] The legacy 777 and 787 product will be replaced with Thales' Avant Up system. Thales will also line the yet-to-be-delivered 787-9s and further deliveries of the A350-900 with the same system. [175] Namaste.ai is the current in-flight magazine published in English by Air India. [176] It replaced Shubh Yatra (meaning Happy Journey), which was a bilingual in-flight magazine published in English and Hindi. [177]
Flying Returns was Air India's frequent-flyer programme. It was India's first frequent flyer programme and is shared by Air India and its subsidiaries. A member can earn mileage points and redeem them during future travel. On higher fares, passengers will earn bonus miles and clock mileage points. [178]
Following the merger of Air India and Vistara, Flying Returns and Club Vistara were combined and rebranded as Maharaja Club. [179] [180] [181]
As the flag carrier, Air India is often involved in the evacuation of civilians during wars. The airline entered the Guinness Book of World Records for the most people evacuated by civil airliner. [182] Over 111,000 people were evacuated from Amman to Mumbai, a distance of 4,117 kilometres (2,558 mi), by operating 488 flights from 13 August to 11 October 1990 – lasting 59 days. The operation was carried out during Persian Gulf War to evacuate Indian expatriates from Kuwait and Iraq. [182] [183] [184] [185] The event was later featured in the film Airlift . [186]
In February–March 2011, Air India evacuated more than 15,000 Indian nationals during the Libyan civil war. [187] In March–April 2015, the airline was involved in Operation Raahat during the Yemeni civil war. [187] In August 2021, Air India evacuated 669 people under Operation Devi Shakti from war-torn Afghanistan during the 2021 Taliban offensive. [188] In February 2022, Air India evacuated Indian citizens from Russia and Ukraine as a part of Operation Ganga during the Russo-Ukrainian War. [189] In October 2023, the airline evacuated people from Israel during the 2023 Israel–Hamas war as a part of Operation Ajay. [190]
Air India's ground services became the first ground service provider to acquire ISO 9002 certification on 31 January 2001. [196] [197]
As of January 2024, Air India has been involved in ten fatal crashes, two of which were caused by acts of terrorism.
The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. The 777 is the world's largest twinjet and the most-built wide-body airliner. The jetliner was designed to bridge the gap between Boeing's other wide body airplanes, the twin-engined 767 and quad-engined 747, and to replace aging DC-10 and L-1011 trijets. Developed in consultation with eight major airlines, the 777 program was launched in October 1990, with an order from United Airlines. The prototype aircraft rolled out in April 1994, and first flew in June of that year. The 777 entered service with the launch operator United Airlines in June 1995. Longer-range variants were launched in 2000, and first delivered in 2004.
China Airlines is the state-owned flag carrier of the Republic of China. It is one of Taiwan's two major airlines, along with EVA Air. It is headquartered in Taoyuan International Airport and operates over 1,400 flights weekly – including 91 pure cargo flights – to 102 cities across Asia, Europe, North America, and Oceania. Carrying nearly 20 million passengers and 5700 tons of cargo in 2017, the carrier was the 33rd largest airline in the world in terms of revenue passenger kilometers (RPK) and 10th largest in terms of freight revenue ton kilometers (FRTK).
Singapore Airlines is the flag carrier of Singapore with its hub located at Changi Airport. A member of Star Alliance, the airline is notable for highlighting the Singapore Girl as its central figure in the corporate branding segment and not significantly changing its livery throughout its history. Widely renowned as one of the world's best carriers, the airline is ranked as a 5-star airline as well as ranked as the world's best airline by Skytrax five times. The airline operates a variety of Airbus and Boeing aircraft, namely the A350, A380, Boeing 737, Boeing 747 Freighter, Boeing 777 and Boeing 787, among others.
All Nippon Airways Co., Ltd. is a Japanese airline headquartered in Minato, Tokyo. ANA operates services to both domestic and international destinations and is Japan's largest airline, ahead of its main rival flag carrier Japan Airlines. As of April 2023, the airline has approximately 12,800 employees. The airline joined as a Star Alliance member in October 1999.
Chhatrapati Shivaji Maharaj International Airport is the international airport serving Mumbai, the capital of the Indian state of Maharashtra. It is the second busiest airport in India in terms of total and international passenger traffic after Delhi, and was the ninth busiest airport in Asia and 25th busiest airport in the world by passenger traffic in fiscal year 2023–24.
Air China Limited (中国国际航空公司) is a major Chinese airline and is the flag carrier airline of the People's Republic of China. It is headquartered in Shunyi, Beijing. The airline offers both domestic and international flights to different destinations around China and the world.
Korean Air Lines Co., Ltd., operating as Korean Air, is the flag carrier of South Korea and its largest airline based on fleet size, international destinations, and international flights. It is owned by the Hanjin Group.
Kuwait Airways is the flag carrier of Kuwait, with its head office on the grounds of Kuwait International Airport, Al Farwaniyah Governorate. It operates scheduled international services throughout the Middle East, to the Indian subcontinent, Europe, Southeast Asia and North America, from its main base at Kuwait International Airport.
EVA Airways Corporation is a Taiwanese international airline headquartered in Taoyuan City. It is one of the two largest airlines in Taiwan along with state-owned China Airlines. The privately owned airline operates passenger and dedicated cargo services to over 40 international destinations in Asia, Australia, Europe & North America. Its network fully consists of international routes, with no domestic routes. It is rated as a 5-star airline by Skytrax, and is the second largest airline based in Taiwan after China Airlines. EVA Air is headquartered at Taoyuan International Airport in Luzhu, Taoyuan City. The company slogan is "Sharing the World, Flying Together".
Jet Airways (India) Limited, trading as Jet Airways, was an Indian airline based in Delhi, with a training and developmental centre in Mumbai. Incorporated in April 1992 as a limited liability company, the airline began operations as an air taxi operator in 1993. It began full-fledged operations in 1995 with international flights added in 2004. The airline went public in 2005 and in 2007, when it acquired Air Sahara. The airline was expected to re-commence its flight operations by the end of 2024, which would have made it the first Indian airline to be revived after ceasing operations. On 7th November, 2024, the liquidation if the airline was ordered.
Air India Express is an Indian low-cost airline and a wholly owned subsidiary of Indian flag carrier airline Air India. Currently, it is headquartered in Gurgaon, Haryana.
Kozhikode International Airport, also known as Calicut International Airport, is an international airport serving the city of Kozhikode in the state of Kerala, India. It also serves other cities and districts of the Malabar region, namely Malappuram, Wayanad and Palakkad. It is situated 28 km (17 mi) away from Kozhikode. The airport opened on 13 April 1988, and serves as an operating base for Air India Express and operates Hajj Pilgrimage services to Medina and Jeddah from Kerala. It is tied with Hyderabad in terms of international traffic. It received the international airport status on 2 February 2006. It is one of the few airports in the country with a tabletop runway.
Premium economy class, also known by brand names which vary by company, is a travel class offered on many airlines. It is usually positioned between standard economy class and business class in terms of price, comfort, and available amenities. On December 12, 1992, EVA Air introduced the Economy Deluxe Class on the inaugural flight of its first trans-Pacific route (TPE-LAX), becoming the first airline to offer this class of service. In some countries, this class has emerged as a response from governments and companies requiring economy class for travel done by staff, while still getting some benefits like airport priority.
As of November 2024, Air India operates a fleet of both narrow-body and wide-body aircraft with a fleet consisting of Airbus A319, A320, A320neo, A321, A321neo, A350 as well as the Boeing 777 and Boeing 787, making for a total of 210 aircraft.
As of September 2024, the Delta Air Lines fleet consists of 991 mainline aircraft, making it the largest commercial airline fleet in the world. Delta Air Lines operates a fleet manufactured by Airbus and Boeing.
The Emirates fleet is composed of two wide-bodied aircraft families, the Airbus A380 and Boeing 777. The airline also has the Airbus A350-900, Boeing 777X and Boeing 787 aircraft on order.
Cathay Pacific operates a fleet of narrow-body and wide-body passenger aircraft composed of the Airbus A321neo, Airbus A330, Airbus A350 XWB, and Boeing 777 aircraft. The airline also operates a fleet of 20 Boeing 747 freighters.
Tata SIA Airlines Limited was an Indian full-service airline, based in Gurgaon, with its hub at Indira Gandhi International Airport. The carrier, a joint venture between Tata Sons and Singapore Airlines, commenced operations on 9 January 2015 with its inaugural flight between Delhi and Mumbai. The airline had carried more than two million passengers by June 2016 and as of September 2024, had a 10.0% share of the domestic carrier market, making it the 3rd largest domestic airline, behind IndiGo and Air India. The airline served 50 destinations with a fleet of Airbus A320neo, Airbus A321neo and Boeing 787-9 aircraft.
First class is a travel class on some passenger airliners intended to be more luxurious than business class, premium economy, and economy class. Originally all planes offered only one class of service, with a second class appearing first in 1955 when TWA introduced two different types of service on its Super Constellations.
British Airways operates a fleet of Airbus and Boeing aircraft. It operates a single-aisle fleet of Airbus aircraft, including the Airbus A320-200 and the Airbus A320neo. It also operates a twin-aisle aircraft fleet of the Airbus A350-1000, Airbus A380, Boeing 777 and 787.
Registered Office Address: Block-4, Vatika One on One, Sector-16, NH-48 Industrial Estate, Gurugram HR 122007 INDIA
{{cite web}}
: CS1 maint: url-status (link){{cite web}}
: CS1 maint: unfit URL (link)