Foodservice

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The foodservice (US English) or catering (British and Commonwealth English) industry includes the businesses, institutions, and companies which prepare meals outside the home. [1] It includes restaurants, grocery stores, school and hospital cafeterias, catering operations, and many other formats. [1]

Contents

Suppliers to foodservice operators are foodservice distributors, who provide small wares (kitchen utensils) and foods. Some companies manufacture products in both consumer and food service versions. The consumer version usually comes in individual-sized packages with elaborate label design for retail sale. The foodservice version is packaged in a much larger industrial size and often lacks the colorful label designs of the consumer version.[ citation needed ]

Statistics

The food system, including food service and food retailing supplied $1.24 trillion worth of food in 2010 in the US, $594 billion of which was supplied by food service facilities, defined by the USDA as any place which prepares food for immediate consumption on site, including locations that are not primarily engaged in dispensing meals such as recreational facilities and retail stores. [2] Full-service and fast food restaurants account for 77% of all food service sales, with full-service restaurants accounting for just slightly more than fast food in 2010. [2] The shifts in the market shares between fast food and full-service restaurants to market demand changes the offerings of both foods and services of both types of restaurants. [2]

According to the National Restaurant Association a growing trend among US consumers for the foodservice industry is global cuisine with 66% of US consumers eating more widely in 2015 than in 2010, 80% of consumers eating 'ethnic' cuisines at least once a month, and 29% trying a new 'ethnic' cuisine within the last year. [3] [4]

The Foodservice distributor market size is, as of 2015, $231 billion in the US; the national broadline market is controlled by US Foods and Sysco which combined have a 60-70% share of the market and were blocked from merging by the FTC for reasons of market power. [5]

Health concerns

Foodservice foods tends to be, on average, higher in calories and lower in key nutrients than foods prepared at home. [6] Many restaurants, including fast food, have added more salads and fruit offerings and either by choice or in response to local legislation provided nutrition labeling. [6]

In the US, the FDA is moving towards establishing uniform guidelines for fast food and restaurant labeling, its proposed rules were published in 2011 and final regulations published on 1 December 2014 which supersede State and local menu-labeling provisions, going into effect 1 December 2015. [6] [7] Research has shown that the new labels may influence consumer choices, but primarily if it provides unexpected information and that health-conscious consumers are resistant to changing behaviors based on menu labeling [7] Fast food restaurants are expected by the ERS to do better under the new menu labeling than full-service restaurants as full-service restaurants tend to offer much more calorie-dense foods, with 50% of fast food meals being between 400 and 800 calories and less than 20% above 1000 calories, in contrast, full-service restaurants 20% of meals are above 1,400 calories. [7] When consumers are aware of the calorie counts at full-service restaurants 20% choose lower calorie options and consumers also reduce their calorie intake over the rest of the day. [7]

Eating one meal away from home each week translates to 2 extra pounds each year or a daily increase of 134 calories and a decrease in diet quality by 2 points on the Healthy Eating Index. [8]

In addition; the likelihood of contracting a food-borne illness (such as typhoid and hepatitis B, or diseases caused by E. coli , H. pylori , Listeria , Salmonella , and norovirus) is greatly increased due to food not being kept below 40 °F (4 °C) or cooked to a temperature of higher than 160 °F (71 °C), not washing hands for at least 20 seconds for food handlers or not washing contaminated cutting boards and other kitchen tools in hot water.[ citation needed ]

Types of service

Counter service is food ordered by the customer at the counter and either picked up at the counter by the customer or delivered to the table by restaurant staff. It is common in fast food restaurants in the United States, and in pubs and bars in the United Kingdom (see: Table meal).

Table service is food ordered by the customer at the table and served to the customer's table by waiters and waitresses, also known as "servers". Table service is common in most restaurants. With table service, the customer generally pays at the end of a meal. Various methods of table service can be provided, such as silver service.

Food safety

The provision of safe food for foodservice specifies the requirements for the design, implementation, and maintenance of prerequisite programmes (PRPs) to assist in controlling hazards to food safety in catering. A technical specification is provided as an international standard, ISO/TS 22002-2:2013 Prerequisite programmes on food safety — Part 2: Catering. This technical specification is part of the ISO 22000 family of standards. The scope includes catering, air catering, railway catering, banquets, among others, in central and satellite units, school and industry dining rooms, hospitals and healthcare facilities, hotels, restaurants, coffee shops, food services, and food stores. [9]

See also

Related Research Articles

<span class="mw-page-title-main">Beijing cuisine</span> Local cuisine of Beijing, the national capital of China

Beijing cuisine, also known as Jing cuisine, Mandarin cuisine and Peking cuisine and formerly as Beiping cuisine, is the local cuisine of Beijing, the national capital of China.

<span class="mw-page-title-main">Restaurant</span> Single establishment that prepares and serves food

A restaurant is an establishment that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearance and offerings, including a wide variety of cuisines and service models ranging from inexpensive fast-food restaurants and cafeterias to mid-priced family restaurants, to high-priced luxury establishments.

<span class="mw-page-title-main">Fast-food restaurant</span> Type of restaurant

A fast-food restaurant, also known as a quick-service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast-food cuisine and has minimal table service. The food served in fast-food restaurants is typically part of a "meat-sweet diet", offered from a limited menu, cooked in bulk in advance and kept hot, finished and packaged to order, and usually available for take away, though seating may be provided. Fast-food restaurants are typically part of a restaurant chain or franchise operation that provides standardized ingredients and/or partially prepared foods and supplies to each restaurant through controlled supply channels. The term "fast food" was recognized in a dictionary by Merriam–Webster in 1951.

<span class="mw-page-title-main">Fast food</span> Food prepared and served in a small amount of time

Fast food is a type of mass-produced food designed for commercial resale, with a strong priority placed on speed of service. Fast food is a commercial term, limited to food sold in a restaurant or store with frozen, preheated or precooked ingredients and served in packaging for take-out or takeaway. Fast food was created as a commercial strategy to accommodate large numbers of busy commuters, travelers and wage workers. In 2018, the fast-food industry was worth an estimated $570 billion globally.

<span class="mw-page-title-main">Cafeteria</span> Food service location in which there is little or no waiting staff table service

A cafeteria, sometimes called a canteen outside the U.S. and Canada, is a type of food service location in which there is little or no waiting staff table service, whether in a restaurant or within an institution such as a large office building or school; a school dining location is also referred to as a dining hall or lunchroom. Cafeterias are different from coffeehouses, although the English term came from the Spanish term cafetería, which carries the same meaning.

<span class="mw-page-title-main">Buffet</span> Meal system where diners serve themselves

A buffet can be either a sideboard or a system of serving meals in which food is placed in a public area where the diners serve themselves. A form of service à la française, buffets are offered at various places including hotels, restaurants, and many social events. Buffet restaurants normally offer all-you-can-eat food for a set price, but some measure prices by weight or by number of dishes. Buffets usually have some or mostly hot dishes, so the term cold buffet has been developed to describe formats lacking hot food. Hot or cold buffets usually involve dishware and utensils, but a finger buffet is an array of foods that are designed to be small and easily consumed only by hand, such as cupcakes, slices of pizza, foods on cocktail sticks, etc.

<span class="mw-page-title-main">Sysco</span> American distribution company

Sysco Corporation is an American multinational corporation involved in marketing and distributing food products, smallwares, kitchen equipment and tabletop items to restaurants, healthcare and educational facilities, hospitality businesses like hotels and inns, and wholesale to other companies that provide foodservice. The company is headquartered in the Energy Corridor district of Houston, Texas. Sysco is the world's largest broadline food distributor; it has more than 600,000 clients in a wide array of fields. Management consulting is also an integral part of their services. The company operates approximately 330 distribution facilities worldwide; providing service to over 90 countries.

A food service distributor is a company that provides food and non-food products to restaurants, cafeterias, industrial caterers, hospitals, schools/colleges/universities, nursing homes, and anywhere food is served away from the home.

<span class="mw-page-title-main">Serving size</span> Amount of a food or drink that is typically served

A serving size or portion size is the amount of a food or drink that is generally served.

<span class="mw-page-title-main">Kosher style</span>

Kosher style refers to Jewish cuisine—most often that of Ashkenazi Jews—which may or may not actually be kosher. It is a stylistic designation rather than one based on the laws of kashrut. In some U.S. states, the use of this term in advertising is illegal as a misleading term under consumer protection laws.

<span class="mw-page-title-main">Food safety</span> Scientific discipline

Food safety is used as a scientific method/discipline describing handling, preparation, and storage of food in ways that prevent foodborne illness. The occurrence of two or more cases of a similar illness resulting from the ingestion of a common food is known as a food-borne disease outbreak. This includes a number of routines that should be followed to avoid potential health hazards. In this way, food safety often overlaps with food defense to prevent harm to consumers. The tracks within this line of thought are safety between industry and the market and then between the market and the consumer. In considering industry-to-market practices, food safety considerations include the origins of food including the practices relating to food labeling, food hygiene, food additives and pesticide residues, as well as policies on biotechnology and food and guidelines for the management of governmental import and export inspection and certification systems for foods. In considering market-to-consumer practices, the usual thought is that food ought to be safe in the market and the concern is safe delivery and preparation of the food for the consumer. Food safety, nutrition and food security are closely related. Unhealthy food creates a cycle of disease and malnutrition that affects infants and adults as well.

Restaurants fall into several industry classifications, based upon menu style, preparation methods and pricing, as well as the means by which the food is served to the customer. This article mainly describes the situation in the US, while categorisation differs widely around the world.

<span class="mw-page-title-main">Restaurant media</span> Form of advertising

Restaurant media is an emerging form of retail media advertising used in cafeterias, fast food and family restaurants and diners and that reaches consumers while they dine.

<span class="mw-page-title-main">Online food ordering</span> Process of ordering food via a website or other application

Online food ordering is the process of ordering food, for delivery or pickup, from a website or other application. The product can be either ready-to-eat food or food that has not been specially prepared for direct consumption.

<span class="mw-page-title-main">Brake Bros</span>

Brakes is a food and distribution company supplying food, drink and other products mainly to the catering industry in the UK through more than 20 distribution centres. It provides delivered wholesale and contract logistical services. The company was created in 1958 and headquartered in Ashford, United Kingdom. Brake Bros Limited has been a subsidiary of Sysco Corporation since 5 July 2016 when the latter bought it for $3.1 billion.

<span class="mw-page-title-main">Disposable food packaging</span>

Disposable food packaging comprises disposable products often found in fast-food restaurants, take-out restaurants and catering establishments. Typical products are foam food containers, plates, bowls, cups, utensils, doilies and tray papers. These products can be made from a number of materials including plastics, paper, bioresins, wood and bamboo.

<span class="mw-page-title-main">Criticism of fast food</span>

Criticism of fast food includes claims of negative health effects, animal cruelty, cases of worker exploitation, children-targeted marketing and claims of cultural degradation via shifts in people's eating patterns away from traditional foods. Fast food chains have come under fire from consumer groups, such as the Center for Science in the Public Interest, a longtime fast food critic over issues such as caloric content, trans fats and portion sizes. Social scientists have highlighted how the prominence of fast food narratives in popular urban legends suggests that modern consumers have an ambivalent relationship with fast food, particularly in relation to children.

<span class="mw-page-title-main">Social class differences in food consumption</span>

Social class differences in food consumption refers to how the quantity and quality of food varies according to a person's social status or position in the social hierarchy. Various disciplines, including social, psychological, nutritional, and public health sciences, have examined this topic. Social class can be examined according to defining factors — education, income, or occupational status — or subjective components, like perceived rank in society. The food represents a demarcation line for the elites, a "social marker", throughout the history of the humanity.

<span class="mw-page-title-main">US Foods</span> American foodservice distributor

US Foods Holding Corp. is an American food service distributor founded in 1989. With approximately $24 billion in annual revenue, US Foods was the 10th largest private company in the US up until its IPO. Many of the entities that make up US Foods were founded in the 19th century, including one that sold provisions to travelers heading west during the 1850s gold rush. US Foods offers more than 350,000 national brand products and its own "exclusive brand" items, ranging from fresh meats and produce to prepackaged and frozen foods. The company employs approximately 25,200 people in more than 60 locations nationwide and provides food and related products to more than 250,000 customers, including independent and multi-unit restaurants, healthcare and hospitality entities, government and educational institutions. The company is headquartered in Rosemont, Illinois, and is a publicly traded company trading under the ticker symbol USFD on the New York Stock Exchange.

<span class="mw-page-title-main">Food delivery</span> Courier service in which food is delivered to a customer

Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either by telephone, through the supplier's website or mobile app, or through a third party food ordering service. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags. The delivery person will normally drive a car, but in bigger cities where homes and restaurants are closer together, they may use bikes or motorized scooters.

References

  1. 1 2 "Food Service Industry". USDA Economic Research Service. Retrieved 27 August 2015.
  2. 1 2 3 "Food Service Industry Market Segment". USDA ERS. Retrieved 27 August 2015.
  3. "Global Palates 2015". Restaurant.org. Archived from the original on 22 November 2018. Retrieved 27 August 2015.
  4. "New research finds Americans embrace global cuisine". Restaurant.org. Archived from the original on 30 January 2018. Retrieved 27 August 2015.
  5. Hamburger, John. "Sysco and US Foods: The Aftermath". Foodservice News. Retrieved 27 August 2015.
  6. 1 2 3 "Food Service Industry -Recent Issues". USDA ERS . Archived from the original on 4 July 2017. Retrieved 27 August 2015.
  7. 1 2 3 4 Stewart, Hayden; Morrison, Rosanna Mentzer. "New Regulations Will Inform Consumers About Calories in Restaurant Foods". USDA ERS. Archived from the original on 5 September 2015. Retrieved 27 August 2015.
  8. Todd, Jessica E.; Mancino, Lisa; Lin, Biing-Hwan. "The Impact of Food Away From Home on Adult Diet Quality - Report Summary". USDA ERS. Archived from the original on 7 September 2015. Retrieved 27 August 2015.
  9. "ISO/TS 22002-2:2013 Prerequisite programmes on food safety — Part 2: Catering". iso.org. ISO.